Zoho Thrive is getting a revamp: Here’s what’s changing

We’re excited to bring you an upgraded Zoho Thrive experience! This update features a more intuitive interface, improved navigation, and enhancements to help you manage your affiliate and loyalty programs with ease.

What’s new?  

• A more flexible start: Explore Zoho Thrive first and connect your preferred platforms when you're ready.

• Refined program settings: Loyalty and affiliate settings now have dedicated spaces for easier management.

• Improved purchase overview: Get clearer insights into loyalty and affiliate-linked purchases.

• Expanded reward options: Custom rewards are now available across all integrations, with platform-specific coupons.

• Expanded affiliate rewards: Previously available only for custom-built sites, admins can now reward affiliates when their referrals sign up on any integrated selling platform.

• Streamlined settings navigation: Find everything faster under Main Settings.

• Upgraded affiliate emails: New email updates include:
  

• Affiliate Invite: Previously "Affiliate Welcome," this email now includes the portal invite link.
  

• Affiliate On Hold: This email notifies affiliates that they're under review.
  

• Affiliate Rejected: This email informs rejected affiliates that they haven’t been approved.
  

 

Migration details  

On May 31, 2025, all users will be automatically upgraded to the latest Zoho Thrive experience.

• If you have a single store connected, your programs will continue running without any changes.

• If you have multiple stores connected, you’ll need to select your primary store before the deadline. After migration, only the chosen store will remain active.

What you need to do  

• For single-store users  

No action is needed; your programs will continue running smoothly after the upgrade.

• For multi-store users  

To continue using Zoho Thrive with your preferred store, let us know which one you’d like to retain by May 31, 2025. Simply send an email to support@zohothrive.com with the details of your chosen store.

Required details:

• ZSOID
  

• Brand Name
  
• Brand ID
• Store URL
  

Note: The ZSOID is listed under Settings > Company Details, while the Brand Name and Store URL can be found in the Settings > Brands tab.

The Brand ID is part of the URL path when you're accessing Zoho Thrive (as shown in the screenshot).

​

​
Important: If we don’t receive a response by the deadline, only the first created store will remain active, and the others will be disabled from your Zoho account.

​
Stay updated  

We’ll keep you informed about the changes through in-app banners and emails. If you have any questions, feel free to comment below or reach out to us at support@zohothrive.com.

Best regards,

The Zoho Thrive Team

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