Zoho User Group (ZUG) in-person Meetups - MEA region

Zoho User Group (ZUG) in-person Meetups - MEA region

Hello everyone!

We are delighted to announce that we've opened up registrations for ZUG Meetups, February 2024. We have some exciting topics to cover at our upcoming meetups, to time and again, familiarise and implement new Zoho advancements and CRM integrations with other Zoho products. The meetup registration links are listed below across Zoho User Groups, globally. These registration pages also list down what we plan to cover. Apart from discussing Zoho best practices and how to implement it best for your business scenarios, we're stoked to network with and meet all of you!

Meetups List & Registration Links:

South Africa
Topic: Zoho CRM & Email Integration
Time: 2:00 PM - 5:00 PM

City
Date
Link to Register
Cape Town ZUG
Feb 13
Johannesburg ZUG
Feb 15

Nigeria
Topic: Zoho CRM & Email Integration
Time: 2:00 PM - 5:00 PM

City
Date
Link to Register
Lagos ZUG
Feb 20

Middle East
Topic: Zoho CRM & Email Integration
Time: 2:00 PM - 5:00 PM 

City
Date
Link to Register
Cairo ZUG
Feb 13
Riyadh ZUG
Feb 15
Dubai ZUG
                    Feb 20

Register for a meetup in your respective ZUG and post any questions you have as comments below.
Here's to having fun, vibrant, and insightful discussions and growing businesses together as a ZUG.

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