Digest Janvier - Un résumé de ce qui s'est passé le mois dernier sur Community

Digest Janvier - Un résumé de ce qui s'est passé le mois dernier sur Community


Bonjour chers utilisateurs,
Le premier mois de l'année s'est écoulé à toute allure ! Découvrons ensemble comment s'est passé janvier pour Zoho Community France.
      Dans un monde où l’information a une valeur inestimable, la protection des données sensibles n’a jamais été aussi essentielle. Une fuite de données peut non seulement compromettre la réputation d’une entreprise, mais également engendrer des pertes financières importantes et des conséquences juridique. Pour relever ce défi, Zoho Workplace a renforcé sa sécurité en s'intégrant à Zoho Vault, qui offre une gestion avancée des mots de passe. Cette intégration renforce la protection tout en conservant la simplicité et l'efficacité dont les entreprises ont besoin.
      L’un des principaux défis de l’organisation d’événements est de garder les participants informés et engagés du début à la fin. Grâce à l’intégration de WhatsApp dans Zoho Backstage, les organisateurs peuvent communiquer directement avec les participants, facilitant ainsi le partage d’informations et assurant une meilleure diffusion des mises à jour. Pour en savoir plus sur cette intégration, consultez cet article.
      Zoho Desk propose diverses fonctionnalités d'automatisation pour simplifier les tâches répétitives quotidiennes, permettant à votre équipe de support de se consacrer à des activités plus importantes. L'une de ces automatisations permet d'informer les agents de l'expiration imminente d'un article. Pour en savoir plus sur la configuration de cette automatisation, consultez cet article.
      Nous avons également le plaisir de vous annoncer que la première série de Meet-ups de l’année aura lieu en mars. Suite à de nombreuses demandes, nous ajoutons une nouvelle ville à notre liste : en plus de Paris et Lyon, nous organiserons un Meet-up pour la première fois à Toulouse. Pour en savoir plus sur ces rencontres et vous inscrire, cliquez sur les liens ci-dessous.
⚠️ Ne tardez pas, les places sont limitées !
Au plaisir de vous retrouver,
L’équipe Zoho France
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      Bonjour à tous,  Nous avons (encore une fois) une bonne nouvelle à vous partager : nous allons enfin pouvoir nous rencontrer ! Et pas dans n'importe quel contexte, mais lors de notre conférence annuelle : les Zoholics ! Mais que sont les Zoholics me direz-vous
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      Bonjour à tous, Le premier mois de l'été se termine, et si certain profitent d'un repos bien mérité, sur Community on continue à en apprendre toujours plus sur nos produits Zoho. Notre série sur Zoho CRM se réinvente avec la découverte de notre fonction
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