Transformez vos interactions événementielles avec l’intégration WhatsApp dans Zoho Backstage

Transformez vos interactions événementielles avec l’intégration WhatsApp dans Zoho Backstage


Un des plus grands défis de l'organisation d'événements est de garder les participants informés et engagés tout au long de l'événement. L'intégration de WhatsApp dans Zoho Backstage permet aux organisateurs de communiquer directement avec les participants, simplifiant ainsi le partage des informations et en s'assurant que chacun reste bien informé.

Comment l'intégration WhatsApp révolutionne l'organisation d'événements

  • Communication instantanée

Qu'il s'agisse d'un rappel, d'un changement d'horaire ou d'une mise à jour sur le lieu de l'événement, il est crucial de tenir les participants informés. Avec un taux d'ouverture impressionnant de 98 %, WhatsApp s'impose comme le canal idéal pour s'assurer que vos messages sont vus instantanément.
  • Messagerie personnalisée et automatisée

Zoho Backstage intègre WhatsApp pour vous permettre d’envoyer des messages ciblés au bon moment, qu’il s’agisse d’une confirmation après l’achat d’un billet, d’un changement d’horaire ou d’une annulation. Ainsi, vos participants restent toujours bien informés.
  • Notifications WhatsApp pour l'actualisation d'un événement

Informez les participants de votre événement des rappels ou des changements de dernière minute grâce à cette intégration. Elle permet à chacun d'être informé et facilite la communication à chaque étape de l'événement.

Comment Zoho Backstage simplifie votre quotidien

  • Intégration de WhatsApp

L'intégration de WhatsApp à Zoho Backstage est facile à mettre en place et accessible à tous les utilisateurs des plans Essential, Premium et Ultimate. Il vous suffit de connecter votre compte WhatsApp Business et de commencer à envoyer des messages automatisés en quelques étapes simples. Grâce à sa flexibilité et sa facilité d’utilisation, cet outil convient parfaitement aux événements de toutes tailles.



  • Déclencheurs automatisés

L'intégration de WhatsApp dans Zoho Backstage permet l'envoi automatique de notifications en cas de confirmation d'inscription, de transfert de billets ou d'annulation. Vous pouvez configurer ces déclencheurs pour garantir que les participants reçoivent des mises à jour en temps réel dès leur survenue. Il a été prouvé que ces messages automatisés favorisent un engagement accru des participants, en fournissant des informations pertinentes et immédiates qui enrichissent leur expérience.



  • Modèles de messages

Zoho Backstage offre des modèles de messages personnalisables qui peuvent être validés par WhatsApp. Ces modèles simplifient l'envoi de messages uniformes tout en respectant les règles de WhatsApp. Une fois approuvés, vous pouvez commencer à envoyer vos messages rapidement après leur configuration.

Démarrez l'intégration de WhatsApp dans votre Zoho Backstage dès aujourd'hui pour améliorer la communication et l'engagement lors de vos événements. Pour une aide détaillée, consultez notre guide d'intégration WhatsApp.

L'équipe Zoho France

    Access your files securely from anywhere



                          Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Recommandez Zoho CRM Plus à vos amis et gagnez des crédits !

                                                              Bonjour à tous,   Vous aimez travailler avec Zoho CRM Plus ? Et bien vous avez maintenant la possibilité de le recommander autour de vous pour aider votre réseau à améliorer son expérience client. Et bien sur c'est gagnant-gagnant ! Comment cela fonctionne
                                                            • Découvrez Zoho Workplace

                                                              Bonjour à tous ! Un domaine personnalisé est devenu une nécessité absolue, non seulement pour les grandes entreprises, mais aussi pour les petites ou, dans certains cas, les familles. Nous avons toujours pensé que se lancer ne devrait pas coûter cher,
                                                            • Découvrez Zoho Learn

                                                              Bonjour à tous, Nous sommes très heureux de vous présenter Zoho Learn ! Commençons par vous expliquer ce qu'est Zoho Learn et comment il peut vous accompagner dans vos processus de formation. Qu'est-ce que Zoho Learn ? Zoho Learn est une solution complète


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner





                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ










                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Create Funnel to Track Email Outreach Conversion

                                                                                                              Hello, We would like to create a funnel that measures: N° of emails sent -> N° of emails opened -> N° of emails responded We would like to measure this email response conversion rate for each of our SDRs. We use the analytics tool of Zoho CRM and not
                                                                                                            • Zoho CRM - Analytics: How Can I Set Monday as First Day of The Week?

                                                                                                              Hello, In the analytics section of our Zoho CRM (not Zoho Analytics), we would like to track our SDRs' outreach activity. However, it appears that Zoho CRM treats Sunday as the first day of the week for the "This Week" and "Previous Week" filters. How
                                                                                                            • Field of Lookup Module 2 Way Dynamic Connection

                                                                                                              I have several lookup fields in my custom Module And I have added fields from lookup fields to my module In my account module, I have a field called Quarterly Revenue Forecast But this is only one way i-e the field value is only fetched during record
                                                                                                            • Subform data to Sheets

                                                                                                              I have been trying to setup a Zoho Flow automation to bring any Subform input to a Zoho Sheets but it seems impossible to post the subform entries to a Zoho Sheet. Is there any way to do it via Zoho Sheet API? https://www.zoho.com/sheet/help/api/v2/#CONTENT-Insert-row-with-JSON-data
                                                                                                            • The Invoice Status in Zoho Finance is misleading

                                                                                                              We have many overdue invoices, but when we try to filter it by Status Overdue in the Zoho Finance Module it shows it as none This is also creating a problem when I need to Create a Chart or KPI for overdue Invoices If I open the Invoice I can see the
                                                                                                            • Currency Field Does Not show commas upon entry - leading to inaccurate entries!

                                                                                                              Hello Zoho.. When our sales reps are entering deals and the profit/revenue it is difficult to accurately enter numbers with lots of zeros when there commas are NOT added until the record is saved. Could commas be added to this filed type as it is being
                                                                                                            • Filter by technical IDs that should not be displayed

                                                                                                              Hello Zoho and Cumminity. I know I have already found similar requests elsewhere, but have not yet received a solution from Zoho. Therefore I would like to refresh the topic and hope that a solution can be found. I have reports in the Creator, which I
                                                                                                            • Problem Pasting Into Notes

                                                                                                              Occasionally I want to create a note by copying and pasting a few paragraphs from an article on line. When I create a new note and paste in the section the newly created note winds up with each paragraph in white text on a dark background rather than
                                                                                                            • Bank transaction automation

                                                                                                              I would like to automatically update the "Reference#" field with whatever text is in the "Description" field each time Zoho Books pulls my bank feeds. I've figured out the automation all the way up to the Field Update, where "Reference Number = ...???"
                                                                                                            • Payment Gateways For South Africa

                                                                                                              Hi, Can you please incorporate a payment gateway like Payfast etc for South African clients?
                                                                                                            • Custom code ass to header and footer code doesn't appear

                                                                                                              I am trying to insert custom code into both the header and footer of my Zoho site. I edit the site "general settings" as demonstrated in the various articles, click save, but the code does not appear on my site. Is there something special I need to do
                                                                                                            • Zoho Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details

                                                                                                              Hello There, l tried to verify my domain (florindagoreti.com.br) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below -  please check what went wrong. Thanks
                                                                                                            • Sales IQ - Bot Builder - Forward to Operator Action Card Improvement

                                                                                                              Hi team, It would be a great improvement to have an additional branch out of the Forward to Operator Action Card. I would like to allow 10 seconds for an operator to pick up the chat, if they don't or if they reject the chat I would like the Bot to continue
                                                                                                            • Email template for customer notification on ticket reply is not being used

                                                                                                              I've set up an email template for notify contact up upon receiving a reply in ticket. When I send a reply to the ticket, it is not using that email template. It just sends a normal looking email. How do I make it so that the email template is being used?
                                                                                                            • Global Fields

                                                                                                              Just like Global Sets for Picklists, we would like to have global fields for any kind of field. Three things that should be saved globally: 1. The Existence of the field 2. The Name and 3. Association with a module should be set up in a respective place
                                                                                                            • "In Zoho CRM, during the Blueprint transition to the QC stage, I want to make the 'Packing Proof' image field mandatory."

                                                                                                              @Dr Saurabh Joshi @Haiku Technical Support @Ishwarya SG @Sparrow Hill President @Hugh Marshall "In Zoho CRM, during the Blueprint transition to the QC stage, I want to make the 'Packing Proof' image field mandatory."
                                                                                                            • how do i see a list of active End Users?

                                                                                                              looking for a list of who i sent invitations to be an End User?  who has signed up? 
                                                                                                            • Modular cannot Edit in portals

                                                                                                              I have a custom module in CRM. If I create in either CRM or portals, I can edit it in the CRM but I can't edit in the portal. Even if it is created in the portal it wont edit. Anyone know why? I've created a new module and it works fine but this one
                                                                                                            • Zoho Desk - Feature Request - Add more social channels on Community user profile

                                                                                                              Hi Team, While updating my profile here I noticed that it is only possible to add Facebook and Twitter social links. 1. Please consider adding at least LinkedIn and if possible, other popular channels. 2. Please consider renaming Twitter field name to
                                                                                                            • Hide Admin Only settings

                                                                                                              It would be nice if the setup menu items and settings weren't visible to non-admins. Seems like there is some confusion with users going through setup pages but not having permissions and getting an invalid permission error.
                                                                                                            • "In Zoho CRM, during the Blueprint transition to the image field mandatory and file upload field mandatory

                                                                                                              I want image and file upload field want to be mandatory during the blueprint transition In the QC done Transtion Iwant to make QC done file upload and Case QR Sticker Mandatory In Pre delivery Stage i want to make Site ready file upload field mandagtory
                                                                                                            • Lookups from Standard Modules to Custom Modules

                                                                                                              I have created an "External Contacts" Custom Module for adding Contacts who aren't directly associated with a Customer or Vendor but who are related to Orders by being a Site Contact, Job Contact, Warehouse Contact, etc for third party. How can I go about
                                                                                                            • Using Zobot with ChatGPT Assistant Function to Trigger API Call (e.g., Weather Info)

                                                                                                              I am currently integrating Zobot with an OpenAI ChatGPT Assistant using function calling. The goal is to let the Assistant trigger specific API actions based on user queries — for example, fetching the current weather when a user asks, “What’s the weather
                                                                                                            • Train Zia answer bot on only part of Knowledge Base?

                                                                                                              We are trialing Zia answer bot and hope to use it on the knowledge base to help our users find the information they are looking for. I have found how to train Zia on the entirety of our knowledge base. But is there a way to train it on only certain categories
                                                                                                            • Recurring Events Not Appearing in "My Events" and therefore not syncing with Google Apps

                                                                                                              We use the Google Sync functionality for our events, and it appears to have been working fine except: I've created a set of recurring events that I noticed were missing from my Google Apps calendar. Upon further research, it appears this is occurring
                                                                                                            • How to identify a ticket merge through Webhooks?

                                                                                                              The ticket merge functionality moves all Threads and Comments from one Ticket to another. I want to identify this action to correctly apply these changes on my application end. Currently, my application only receives a Ticket_Update notification for the
                                                                                                            • Native SMS Integration in Zoho Desk

                                                                                                              I’d like to request the addition of native SMS integration within Zoho Desk. While email and chat are still widely used, SMS has become a critical channel for fast, effective customer support, especially for urgent or time-sensitive issues. At the moment,
                                                                                                            • need a third party to fix email authentication dns records

                                                                                                              at my wit's end - zoho began giving me spf, dmarc, dkim errors two weeks ago fussed with it since and now it seems dkim is the only problem and when i added the dkim record with the key from zoho mail it still wont work tired of this, need someone who
                                                                                                            • Announcing Early Access to "Zoho CRM for Everyone" — A new and exciting update to Zoho CRM

                                                                                                              We are delighted to announce an Early Access to Zoho CRM for Everyone— a truly democratic approach to managing a CRM, gift-wrapped in an exciting and intuitive user interface. Here, multiple teams across an organization can coordinate among each other
                                                                                                            • Share Projects with Vendor Zoho Projects Portal

                                                                                                              I have a vendor/reseller of my services. They private label my services. My portal is branded. Can an individual project be "shared" or the data sync with another portal? I believe that this can be done with CRM.
                                                                                                            • Zoho Books - Sales Person Information

                                                                                                              Hi Team, On Invoices, Quotes, etc... I can include the Sales Person, but it only shows their name and not their email or phone number. It would be great to have place on invoice templates where we can manage what sales person information should be shows
                                                                                                            • Feature Request – Support for Stripe Direct Debit for Canadian Customers in Zoho Books

                                                                                                              I’d like to request support for Stripe Direct Debit as a payment option for Canadian customers within Zoho Books. Currently, while Stripe credit card payments are supported for Canadian businesses, there is no option to enable Direct Debit (ACH/EFT) through
                                                                                                            • Zoho Desk blank page

                                                                                                              1. Click Access zoho desk on https://www.zoho.com/desk/ 2. It redirects to https://desk.zoho.com/agent?action=CreatePortal and the page is blank. Edge browser Version 131.0.2903.112 (Official build) (arm64) on MacOS
                                                                                                            • Timentry and Support Plan Relationship

                                                                                                              Timentry and Support Plan Relationship A customer can buy multiple products and request different SLAs and support plans for each product. We can enter different support plans and define the credit. The scenario I want to happen; - To reduce the credits
                                                                                                            • Issue with ticket replies via Slack: '+' symbols replacing spaces in emails

                                                                                                              Hello, support team! We're experiencing an issue when replying to tickets directly through Slack. When the reply is sent to the email, spaces are being replaced by '+' symbols. This makes the message harder to read and understand. Is there any solution
                                                                                                            • Allow 2 logos for Branding, one for Light Mode and one for Dark Mode?

                                                                                                              Our logo has a lot of black text on it. If we leave the background transparent, per recommendation of Zoho, when a user is viewing a file and turns on dark mode, our logo is not really visible and looks really weird. It would be really great if we could
                                                                                                            • Zoho Creator Populate radio field with values with all the created rows subfor

                                                                                                              I have Main Form where i have a lookup field where i get brewery names and the number of tanks as a multiline text field with a list of beer names Based Brewery selected and bbt_tanks number i create rows in the subform and now i want to populate list
                                                                                                            • Currency column showing $ symbol

                                                                                                              Hello, I'm importing data from Zoho Projects to Zoho Analytics and I was wondering why "Budget amount" column is set in dollars even if the "Currency" column = EUR: Is there a way to get the budget amount as "EUR" + nnnnnn? Thank you
                                                                                                            • Android notifications not working

                                                                                                              I've set push notifications to 'on' in ZohoMail for android settings but nothing doing. Can anyone help? I do use a VPN.
                                                                                                            • my clients are not receiving mails

                                                                                                              Hi, My clients are not receiving my mails sent . may we know the reason My dns server and imap settings are perfect
                                                                                                            • Next Page