Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

 
Hello everyone!

Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. 

In this Kaizen post,
  1. Need to Navigate to different Pages
  2. Client Script ZDKs related to navigation
         A. navigateTo()
         B. navigation_data
  3. Use Case
  4. Solution
  5. Summary
  6. Related Links

1. Need to Navigate to different Module's Pages in Zoho CRM

Often navigation between Module pages is required for improved user experience and streamlined workflows. Seamless transitions between related modules ensure quick access to relevant data and actions, enhancing productivity. For example, whenever the status of Account is updated to "Deal Creation", you can open the Deal Create Page. 

2. ZDKs to navigate to different pages

A. navigateTo()

Using this ZDK method, you can open any modules' detail/create/clone/edit page in a new tab or in same tab. Here is the syntax.



Click here to know more details.

B. navigation_data

Using The Constant , $Page.navigation_data, you can get the data passed from navigateTo() method.



Click here to know more details.

3. Use Case

Zylker is a manufacturing organisation uses Zoho CRM. The admin wants to automatically open the Deal Create Page whenever the status in the Detail Page of Account is "Deal Creation". Also Deal Create Page should have the "Account Name"  prefilled from the Detail Page of Account record."

4. Solution

If the user updates the status to "Deal Creation" in Accounts module you need get confirmation from the user and  open a new Deal Create Page automatically with Account Name prefilled. 

To accomplish this using Client Script, you need to create two Client Scripts. 

A. Client Script for Accounts Module
B. Client Script for Deals Module

A. Client Script for Accounts Module

Create a Client Script for Detail Page of "Accounts" module with the following details and click "Next". To know more about Creating Client Script, click here.


  • In the Client Script IDE, enter the below script and click Save.
  1. var a_name = ZDK.Page.getField("Account_Name").getValue();
  2. var rec_id = $Page.record_id;
  3. if (value == "Deal Creation")
  4. {
  5.     var resp=ZDK.Client.showConfirmation("Do you want to update the status as Deal Creation?");
  6.     if (resp)
  7.     {
  8.         var rec = $Page.record;
  9.         var rec_id = $Page.record_id;
  10.         rec.status = "Deal Creation";
  11.         var response = ZDK.Apps.CRM.Accounts.updateById(rec, rec_id);
  12.         log(response);
  13.  ZDK.Client.navigateTo('record_create', { module: 'Deals', custom_data: {data: a_name,data_id :$Page.record_id}}, '_blank')
  14.     }
  15. }

  • Whenever the status is updated to "Deal Creation" , you can show a Confirmation box using showConfirmation() asking whether the user wants to update the status as "Deal Creation"
  • Then, update the current record's status using updateById(). You can use the $Page, to get the current record id.
  • Then using  navigateTo() method you can open the Deal Create Page from Account Detail Page.
  • As per the following syntax, you should pass the required parameters, which includes the data needed for the Client Script on Deal Page. In this case the data being passed is the Account Name and Id.
  • Syntax : navigateTo(page, params, data, target)
    • page :  record_create denotes that you want to open Create Page.
    • params :  You need to mention the name of the module for which the Create Page has to be opened. In this case it is "Deals". You can also mention the layout_id and record_id in params. For more details, click here.
    • data : "custom_data" hold the data that you want to pass to the Deals Page.
    • target: You can open the page in same tab or in a different tab using "_self" and "_blank" respectively.
B. Client Script for Deals Module

Now, create another Client Script for "Deals" module with the following details and click "Next".



In the Client Script IDE, add the following script and click "Save"

  1. var a = $Page.navigation_data;
  2. if (a!=null);
  3. {
  4. var field_obj1 = ZDK.Page.getField('Account_Name');
  5. field_obj1.setValue({ "id":a.data_id , "name":a.data });
  6. }

To get the data passed in Account Detail Page, you need to use "$Page.navigation_data". In this script you can use setValue() and mention the id and name of "Account Name". As Account Name is a lookup field, you should mention the Id of the Account along with the Account Name.

Here is how the Client Script Works.


Click here to know more details.

Note:

You can open any external URL using Client Script in a new tab using openURL().



Click here to know more details.

5. Summary :

In this post we have discussed,
  • How to pass data from one page to the other using Client Script.
  • How to perform actions after a record is updated.
  • How to update a record using Client Script without clicking on Save button.
  • How to open external URLs using Client Script.
-------------------------------------------------------------------------------------------------------------------

6. Related Links :


-------------------------------------------------------------------------------------------------------------------

Previous Post: Kaizen #141 - Zoho CRM's API Collection in Postman     |     Kaizen Collection: Home
Join us for our upcoming Zoho CRM Developer Series: Zoho CRM APIs, where you can explore more about Zoho CRM APIs. Register Now!  


    • Recent Topics

    • Stock Update After Approver 1 Approval in Multi-Level Approval Flow

      Hi Team, We have configured a multi-level approval process for POs/Bills. Our requirement is to update the item stock quantity based on the billed quantity immediately after Approver 1 approves the bill. Please find the script attached below. However,

    • Zoho Form Auto Fill

      I am setting up a Zoho form for my independent sales reps to request quotes. Their names are in the first field under a dropdown menu. The next field is their email address. I want the email address field to automatically be filled in when they select

    • Image Resolution Restriction Option in Zoho Forms File Upload

      Hi Zoho Forms Team, Greetings, We would like to request a feature enhancement for Zoho Forms regarding the file upload field. Currently, Zoho Forms allows us to restrict the file size of uploaded images, but not the image resolution (in megapixels). This

    • Can't select Leave type while applying a leave

      Hello, while trying to apply a leave, I can't find any leave type among the options in the Leave type select: Here are my leave settings. Daily: Hourly: Tried to clear cache and to navigate from another browser, but the problem persists. Any hint? Thank

    • Mes débuts sur Zoho Forms | 13 champs à l'export ! seulement

      Bonjour, je débute sur Zoho Forms, je viens de créer un formulaire avec tests dans la foulée et je n'ai que 13 champs qui remontent sur mon export CSV alors que j'ai plus de questions et champs qui devraient remonter. J'ai actuellement une formule payante

    • Introducing real-time document commenting and collaboration in Zoho Sign

      Hi, there! We are delighted to introduce Document commenting, a feature that helps you communicate with your recipients more efficiently for a streamlined document signing process. Some key benefits include: Collaborate with your recipients easily without

    • Adding Photos Into Form (as a form creator)

      As the form creator, is it possible to add images to my form? (I don’t mean adding an image upload field, but rather inserting a JPG file into the form so that users can view the image.)

    • [Training] AI-Powered Application Development Bootcamp 2.0 - Zoho Creator

      Hello everyone, Ready to take your app-building skills to the next level with the power of AI? We’re excited to invite you to AI-Powered Application Development Bootcamp 2.0—a 90-minute, live training session designed to help developers, business users,

    • What is the easiest/fastest way to attach an email or PDF to a Zoho record?

      Hi everyone, We use Outlook with Office 365 and have the need to either ideally attach a .msg email directly to an account or custom module in Zoho, or if not attach just the PDF that would be sent in that email. The Zoho plugin is very basic for Outlook

    • Free webinar! Close deals faster with Zoho Sign from Zoho CRM

      Hello, Are you tired of chasing down signatures and getting stuck with paperwork delays in your sales process? With the seamless integration between Zoho Sign and Zoho CRM, you can create and send documents for signing online, close deals faster, and

    • Files stores in Library Marketing Automation

      Hi, How can i switch from card view to list view in Marketing Automation My Files.?

    • Paid for upgrade and no change

      I paid the $24.99 rate to upgrade to Pro version and no change when I signed out and signed back in.

    • Issue with Code Snippet Styling Overlap in Zoho Landing Page

      Dear Support Team, I have encountered an issue on the Zoho Landing Page while working with code snippets. When I try to create a custom script and add HTML, CSS, and JavaScript within the code snippet, the styling appears to overlap and affect other code

    • Adding yearly Calander

      How to add Yearly calander and employee data from admin console

    • Zoho Leave Policy > Portugal maternity Leave 120 days or 150 days

      Hello All In this Portugal maternity Leave policy, the government allow employee to apply 120 days they will have 100% paid salary if they apply 150 days they take 80% of the paid salary minimum 1 days and maximum 120 days or 150 days Should i setup this

    • Feature Request - Copy Reschedule Link

      Hi Bookings Team, I had a client contact me today, to let me know that she can't make a meeting she booked this week. I can't remember if I included a reschedule link in email notifications, but I was thinking that it would be great if I could just open

    • eCommerce ZUG Virtual Meetup – Critical Role of e-Signatures in eCommerce

      Hello there! Are you in the ecommerce industry and looking for a secure, compliant e-signature solution to handle all your paperwork? From vendor onboarding and supplier contracts to internal HR and finance workflows, speed, scalability, and customer

    • Zoho Desk iOS app update: Archived ticket list view

      Hello everyone! In the latest iOS version(v2.10.7) of the Zoho Desk app update, we have brought in support to access the 'Archived Ticket views' on the 'Ticket Views' screen. Tickets that have been Closed and inactive for 120+ days will be automatically

    • Chart of Accounts

      Is it possible to reorder chart of accounts manually? Currently, when creating new sub accounts accounts, they appear in order they were created i.e. not in alphabetical or numerical order based on manually assigned account codes. It's very messy! Also,

    • Zoho People Candidate Unable to see Non Admin Data

      Hello All I have assign this user as specific user as Group CEO and have access all legal entity, business unit division When i login to the user and look into onboarding i do not see any data in the candidate view This is the admin view that i have 2

    • Issues With Image Formatting when Importing Word Documents as Articles

      Hello, I am having formatting issues when importing .docx files into articles. The documents look fine on Word, but once they are imported into an article, the images will overlap text and other images. Occasionally there will be added space between images

    • ZOHO COMMERCE 2.0 – Réinventer la vente, repenser la valeur

      Il y a cinq ans, nous avons lancé Zoho Commerce pour accompagner les entreprises dans la vente en ligne. À cette époque, notre objectif était clair : simplifier l'e-commerce. Aujourd’hui, le marché a évolué, tout comme les attentes des entrepreneurs.

    • Business hours in reports

      Hi. If I activate the business hours for my tickets. Does it affect in reports? I mean, if before, without working hours a ticket comes in on a Monday and closes the following Monday, in the resolution time in working hours I get 7 days. I want to know

    • Zia Field Prediction - Unable to Validate Dataset Entries

      Lastly, whenever we want to create a new field prediction, the status gets stuck in Incomplete and when I try to annotate tickets, I get an error message saying "Unable to validate dataset entries." I've tried deleting and recreating the prediction, but

    • Using an article already existing in Zoho Desk KB as a resolution for another tickets

      Hi, I've read about the Resolution tab of the Tickets and the ability of adding a Resolution to the Knowledge Base so that both agents and customers be able to access this information. However, and considering several tickets may be solved by following the same procedure, here's my question: if, for a ticket, I solved it and added the way I solved it as an article in our KB, is it possible to grab that article and use it as a resolution for another tickets with similar characteristics? If it's not,

    • How to create knowledge base article from api?

      How to create knowledge base article from api?

    • Disabling Smart Writing Assistant

      Hello, I've found this article when looking to disable the Zoho Smart Writing Assistant in our Zoho Desk environment. I appreciate that the article is for another Zoho solution, however, I was still unable to disable this feature! Could we please have

    • Append tags to records on import

      Dear Customers, We hope you're well! Tags in Zoho CRM are humble labels you can earmark your records with for quick classification and recognition. You can tag records one by one when you have only a few records to update; you can automate tagging when

    • "Recently Changed Payload Format" for webhooks in Zoho Billing

      We are seeing a message about recently changed payload format for webhooks in zoho billing. I cannot find any notification about this change can you give me more information on this?

    • Kaizen #198: Using Client Script for Custom Validation in Blueprint

      Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.

    • Zoho People Created a UBO/Group CEO Profile to view all employees

      Hello All I have created a specific role UBO/ Group CEO Profile that is able to access to view all employees information Applicability i have input all the legal entity, business unit and division which most employees are added. I have also given access

    • We've updated the webhook payload format

      We’ve updated the default payload format for webhooks as part of our ongoing efforts to standardize the webhook format across Zoho Finance suite of applications. Note: This change is also applicable for the webhooks configured from the Developer Portal.

    • Zoho People > Access of Left Menu

      Hello All May I check how do i activate or de-activate of the left menu for users do i control via role or specific role? I have assign a user to Team member

    • Custom Button - Location Choice is not changeable in creation

      I created a custom button for the Tasks module that calls a function to streamline mass updates of closing tasks as "complete". I want to place it in either the utility menu or the mass action menu, but when I create the button the "select page" field

    • Workflow on Clone

      Hello. I'm interested on creating a workflow on a clone of a record in the Price_Books module that will clone also all the related Products and associate the new ones with the new Price_Book. My problem starts with that there's no On Clone event, only

    • How can I create a button in a widget that pops up a form created in ZOHO Creator when clicked?

      I know that using HTML snippets, clicking the button can pop up the form. However, the same code does not work in the widget. <button><a href="#Form:form2?zc_LoadIn=dialog">Add</a></button>

    • Introduce an option to hide the form title

      My feature request is to include an option to hide the form title. At the moment it is possible to hide the header. In some cases I do want to show a logo image in the header but not the form title. As a workaround I have tried disabling the header and

    • 関連トピックから配信リストをつくる

      ZOHOキャンペーンの既存の連絡先リストを関連トピックで絞り込んで、配信リストを作成する方法があれば、教えてください。

    • Zoho Mail not working

      Anyone else had the issue where emails wont send from either the desktop CRM or the mail app? It just says "syncing" then "failed". I deleted it and tried to access emails through the CRM on my phone (fold) but they dont show. It seems it is impossible

    • Shorten one URL but not all

      I have read that I should be able to click on the shorten link button at the bottom of the post window and shorten just one URL. But it does all of the URLs in my post. I want only one shortened. Not sure what I'm missing. Any help appreciated.

    • Next Page