What's new on Zoho Marketplace for February 2021

What's new on Zoho Marketplace for February 2021



Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in February 2021.


Xelion telephony integration for Zoho (Zoho CRM, Zoho Recruit, and Zoho Bigin)
Save time and work more efficiently by integrating your Xelion phone system with your Zoho services. Instantly make and receive phone calls, send and receive text messages, and manage voicemails. You can also hold or transfer calls, and take advantage of one-click dialing, call pop-ups, and more. 


Click2Call Extension for Zoho (Zoho CRM, Zoho Recruit, and Zoho Bigin)
Connect your Direct Inward Dialing (DID) numbers with Zoho using Click2Call extension for Zoho. Make calls to your leads and customers with a single click. Select cost effective routes based on your destination, store call recordings, and more.


SparkTG Extension for Zoho (Zoho CRM, Zoho Recruit, and Zoho Bigin)
Manage incoming and outgoing calls, and capture any call-related data in Zoho CRM. Distribute calls to agents using efficient routing logic, organize call queues, record calls, and better manage your agents. 


Record the history of all messages sent and received by your team from their communication with your customers on WhatsApp. Use the features of Zoho CRM to optimize the way you interact with customers on WhatsApp.


Connect your telephony system with Zoho CRM with just a click using Voxloud for Zoho CRM. Centralize your call data onto a single interface, and get more context in your customer interactions with data pulled from Zoho CRM.


Integrate Leadinfo with Zoho CRM to identify your B2B website visitors and which pages they visited, and send them directly to Zoho CRM. Enable your sales teams to use contextual details to engage them better and close more deals. 


Digitize, simplify, and automate your customers' purchase orders, invoices, dealings, and transactions with your clients. LogixOne B2B portal for Zoho CRM will help you improve transparency and communication in your business relationships.


Integrate Zoho CRM with the ShipEngine extension to easily track your ShipEngine shipments using ShipEngine tracking numbers in Zoho CRM. Get the shipping rate for different delivery options without having to switch between applications.


Connect your Stripe account with Zoho CRM and send Stripe payment links to customers from the Zoho CRM Invoices module. Automatically update the payment status from Stripe in Zoho CRM and more.


Enhance your invoice payment process by integrating Paystack and Zoho CRM. Create Paystack invoices and send them to customers right from Zoho CRM's Invoices module. Cancel payment requests, or re-send payment requests to remind recipients about their balance due.


Import LinkedIn contacts to Zoho CRM. Sync the LinkedIn contact's details like their name, email, phone number, or organization directly into Zoho CRM. Fill your Zoho CRM with unlimited LinkedIn contacts with a single click.


Create and maintain coupons inside Zoho CRM using the Coupon Management extension for Zoho CRM. Send them to your customers through emails and offline campaigns, or apply them directly to invoices.


The Typeform extension for Zoho Desk makes it easier to automatically convert Typeform entries into new tickets in Zoho Desk. Map the Typeform fields with the Zoho Desk fields and enable support agents to respond to tickets contextually and deliver an excellent support experience to your customers.


Enable SMS communication between support agents and end users using the RingCentralSMS integration for Zoho Desk. Customers can ask for help via SMS and support engineers can send the solution back to them as an SMS from Zoho Desk. 


Monitor your orders proactively by creating tickets in Zoho Desk for delivery issues, returns, and damages. Track orders from Zoho Desk, automate email notifications from pickup to delivery, and more.


Get real-time access to your customers' billing information inside Zoho Desk. View, create, and manage the status of invoices and estimates from Zoho Desk tickets, contacts, and accounts. Change the status of estimates and invoices that are linked to a ticket and more.


Create and view invoices and estimates from inside tickets. Get a contextual view of accounting information such as unused credits, outstanding receivables, and billing addresses for contacts and accounts without leaving Zoho Desk.


Connect Easyship to Zoho Inventory for a shipping and tracking experience customers will love. Find the best shipping solution for every order, and use automated rules to set your preferences and streamline your fulfillment process.


Integrate Exact Online with Zoho Books to create a unified platform that syncs your accounting and ERP software data with Zoho Books in real time. Sync orders, invoices, products, and customer information from Zoho Books to Exact Online using this simple plug-and-play integration.


Go from candidate applications to onboarding without breaking a sweat. Send Zoho Recruit candidates and their information to BambooHR with dynamic data mapping done in a single click. 


View and access information from emails and perform actions in ServiceDesk Plus without leaving your Zoho mailbox. IT teams can view, manage, and create requests contextually using the information from these emails.


Integrately is a one-click integration platform that helps you create custom integrations between Cliq and over 250+ business apps—all without writing a single line of code. Automatically curate information from your other apps and collaborate with more context.


Use Real Estate Agency CRM to manage properties effortlessly. Handle all aspects of a deal, including property recommendations, property feedback, multiple offers, brokerage commissions, and invoicing. Capture leads from a variety of sources including your website, landing pages, and more.


Created specifically for the needs of real estate developers and based on Zoho CRM, Real Estate Developer CRM delivers outstanding value with a huge array of customized features. Manage developments, buildings, and units. Capture leads from different sources, generate stacking reports, and more.

Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace. Explore Zoho Marketplace
Here's an archive of all the releases from previous months, in case you've missed any; New on Zoho Marketplace

    • Sticky Posts

    • What's new on Zoho Marketplace

      You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
    • Recent Topics

    • Tax in Quote

      Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
    • Zoho Flow integration with Facebook Messenger and Whatsapp

      Hi there,  any plans of adding integrations with Facebook Messenger and Whatsapp into Zoho Flow? Seems that more and more business are delivering automated updates such as "your order is received",  "your order has been shipped" and so on via these two platforms. Not sure if Whatsapp has the API access needed i am pretty sure that Facebook Messenger has... Kind regards Bo Thygesen 
    • Multi-currency and Products

      One of the main reasons I have gone down the Zoho route is because I need multi-currency support.  However, I find that products can only be priced in the home currency, We sell to the US and UK.  However, we maintain different price lists for each. 
    • Campaigns unsubscribe/manage preferences links

      Hi, Where can I edit the unscubscribe and manage preferences link in the footer of the email. I would like it so that when you click 'manage preferences' an form opens up that allows the person to choose what type of emails they do and don't wish to
    • email address somehow still not verified (?!)

      L.S. After creating a new email template in CRM I was about to send a group email to my clients, then Zoho CRM announced that they would change the sender address to some kind of Zoho-e-ddress because my email address "has not been verified". Not only
    • Marketing Tip #17: Add credibility to your online store with Review Widgets

      One of the fastest ways to build trust in an online store is to show real customer feedback right where people are deciding to buy. Third-party widgets let you embed things like Google Reviews, Instagram feeds, or even a WhatsApp chat button. These add
    • adding several team members to an Opportunity

      How can we add several team members to one opportunity for collaboration? I have researched and only found something called Deal Team which I cannot find in my CRM to configure.
    • PDF Annotation is here - Mark Up PDFs Your Way!

      Reviewing PDFs just got a whole lot easier. You can now annotate PDFs directly in Zoho Notebook. Highlight important sections, add text, insert images, apply watermarks, and mark up documents in detail without leaving your notes. No app switching. No
    • Bulk update Profile Permissions

      Dears, What should we do if we add new forms or reports and need to update more than 20 permissions? Updating them one by one feels pretty harsh, doesn’t it?
    • Filter in fields from Jira extension

      We have installed the Jira extension so we can maken Jira issues from Zoho desk. In Zoho desk I can also see the Jira issue status for example but I can not filter on this field. I would like to setup an filter showing me the closed Jira issues. How can
    • text length in list report mobile/tablet

      Is there a way to make the full text of a text field appear in the list report on mobile and tablet? With custom layouts, the text is always truncated after a certain number of characters.
    • Zoho Creator customer portal limitation | Zoho One

      I'm asking you all for any feedback as to the logic or reasoning behind drastically limiting portal users when Zoho already meters based on number of records. I'm a single-seat, Zoho One Enterprise license holder. If my portal users are going to add records, wouldn't that increase revenue for Zoho as that is how Creator is monetized? Why limit my customer portal to only THREE external users when more users would equate to more records being entered into the database?!? (See help ticket reply below.)
    • Link Contacts to Billed Accounts

      Hello, I want to do a survey on all my customers of 2025. For that I want to select all contacts linked to accounts who where billed in 2025. How to I create this link to I can then use Zoho Survey with this database of contacts?
    • Export all of our manuals from Zoho Learn in one go

      Hi, I know there's a way to export manuals in Zoho Learn, but I want to export everything in one go so it won't take so long. I can't see a way to do this, can I get some assistance or is this a feature in the pipeline? Thanks, Hannah
    • Historical Sales Info - Blend with Finance Invoice Line Items, Access in CRM and Desk

      My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually
    • Pre-Zoho Sales Info - Best Way to Add to Desk / CRM

      My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually
    • Shift-Centric View for Assigning and Managing Shifts in Zoho People

      Hello Zoho People Product Team, Greetings and hope you are doing well. This feature request is related to Zoho People - please don't move it to zoho one! We would like to submit a feature request regarding the shift assignment and management view in Zoho
    • CRM function REST API response format

      Is there a way to control the JSON response returned by the CRM function REST API? If I call a function using either OAuth or an API key it returns a 200 OK response with a string in the format shown below. I am using a particular feature of an external
    • Using MPN across multiple SKUs and inventory tracking

      I have several different SKU's that share a common MPN and would like to track inventory by MPN. SKU1 has MPN1 assigned SKU2 has MPN1 assigned Here is an example If I start with 5 of MPN 1 in stock I want each SKU1 and SKU2 to show as 5 in stock, If I
    • Unable to Access Application:

      Whenever I try to access my application from the desktop, say I am editing it and want to test something in the desktop environment I get: An error has occurred. An internal error has occurred. Please check the URL , or try refreshing the page I can edit
    • Cannot see Application from Lookup field

      Hi all, I am trying to access data for an application on our account via a lookup field; however, the application doesn't appear in the dropdown at all. Can anyone shed any light on this, please? I have asked Zoho support; however, they're just as confused,
    • Cannot see correct DNS config for mail after moving domain to another provider

      I have moved my domain from one provider to another and after that zoho mail stopped working (expected). Problem is, zoho mail admin panel still shows (10 hours after move) that all records are correct while I haven't changed anything in my domain DNS
    • Zoho CRM Meetings Module Issues

      We have a use-case that is very common in today's world, but won't work in Zoho CRM. We have an SDR (Sales Development Rep) who makes many calls per day to Leads and Contacts, and schedules meetings for our primary Sales Reps. He does this by logging
    • Zoho Books integration sync from Zoho CRM does not work

      Hi Zoho Community & Zoho Support We just tried to get a sync some products into Zoho Books from CRM using the native sync and we're getting an error: "It looks like some mandatory fields you're trying to map are empty. Please provide valid field names
    • P & L Sub-categorized accounts

      How can I show sub-categorized Income and Expense accounts on the P & L report?
    • Report showing Bill Details with Project and Sales Invoice Number

      Hi There, I am hoping that someone can help, I am looking for report that can show the bill and expense details along with project its as assigned to and the invoice number that the sales has been raised in. The goal is I can filter a customer/project
    • Advanced Payment for Inventory Items with serial numbers

      Hello, We sell equipment that we track the unique serial numbers on using Sales Orders. We can charge the customers an advanced payment, then the balance on delivery. We cannot figure out a way to do this in Books/Inventory: - Cannot part invoice a SO
    • Is it possible to restrict ZCRM user to see only custom views created by administrator

      I have segmented data in my CRM and I want to allow different users to be able to see only parts of it based on some criteria. I've tried to create and share a custom view, but then there is always an option for user to see all open lead for example.
    • Issues Logging into ZOHO

      Hello, one of my coworkers is having issues logging into ZOHO, she has requested a code when entering and the email is correct but she has not received the code. can you help us with this?
    • Google Fonts Integration in Pagesense Popup Editor

      Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts
    • Add Popup Rejection Metrics to Reports

      Hello Zoho PageSense Team, We would like to request improved reporting for popup interactions. Current Limitation: PageSense currently provides conversion data, but there is no clear visibility into: Popup rejections Popup closes (✕ button clicks) Dismissals
    • Ability to Reset / Reinitialize Popup Cookies

      Hello Zoho PageSense Team, We would like to request the ability to manually reset popup cookies. Current Limitation: At the moment, it is not possible to initiate a new popup cookie from the our side. Visitors who rejected or closed a popup will not see
    • Control Popup Cookie Expiration Duration

      Hello Zoho PageSense Team, We would like to request an enhancement related to popup cookie management. Current Limitation: Currently, PageSense popup cookies remain active for 365 days, and this duration cannot be modified by us. If a visitor closes or
    • Clone / Export Popup Design Across PageSense Projects

      Hello Zoho PageSense Team, We hope you’re doing well. We would like to request an enhancement that allows popup designs to be reused across different PageSense projects. Problem Statement: Currently, Zoho PageSense allows popups to be duplicated only
    • Are there settings for hyperlinks?

      Clicking a hyperlinked cell in Sheet creates this little pop-up with the actual hyperlink inside. Is it possible to have a 1-click link where if you click the cell it opens the link directly with no pop-up?
    • Automatically include all ticket attachments in the ticket resolution email

      Hello Zoho Community, We are implementing Zoho Desk in a real customer-facing production environment and have run into a limitation that is becoming a blocking requirement for our clients. The problem When a ticket is closed or resolved, Zoho Desk sends
    • Finding text within a ticket: Expand All or Search this Ticket

      The auto-collapse feature within a ticket is nice for screen scrolling, however it makes it difficult to find text within the ticket if the email is collapsed. In fact you cannot find text if it is collapsed. I would like to propose a feature that allows
    • Books & Desk. Client mapping

      Hi, I’ve been using Zoho Books for several years and am now looking to improve my customer service. I'm experimenting with Zoho Desk and want to sync and map my client data from Zoho Books. However, it seems that mapping requires both contacts to have
    • String handling

      If I cut a currency string from a quote and try and paste it into the Deal "Amount", it will fail unless I manually delete any commas. Dollar signs are no problem, but comma's seem to fail. Please correct this Input Validation error.
    • Feature Request - Allow Customers To Pick Meeting Duration

      Hi Bookings Team, It would be great if there was an option to allow customers to pick a duration based on a max and minimum amount of time defined by me and in increments defined by me. For example, I have some slots which are available for customers
    • Next Page