Zoho CRM's V8 APIs are here!

Zoho CRM's V8 APIs are here!

Hello everyone!!!
We hope you are all doing well.

Announcing Zoho CRM's V8 APIs! Packed with powerful new features to supercharge your developer experience.

Let us take a look at what's new in V8 APIs:
  • Get Related Records Count of a Record API: Ever wondered how many notes and attachments a Lead record holds? The Get Related Records Count API does exactly that for you. Use this API and get the number of related list records that are associated with a record.
  • Record-Level Sharing of Emails API: Need more control over email sharing? Using this API, you can now share or unshare emails at the record level, whether for specific records or multiple records, with other users within your Zoho CRM organization.
  • Get Rich Text Fields API: We have added a new endpoint to the Get Rich Text Fields API, using which you can retrieve rich text fields and their contents of multiple records using a single API call.
  • Data Sharing Rules API: Data sharing rules let you provide access to users from viewing your data in various modules. With Data Sharing Rules API, you can:
       Note: The following Data Sharing APIs will be released in the upcoming days: Activate Data Sharing Rule API, Deactivate Data Sharing Rule API, Rerun Data Sharing Rules API, and Delete Data Sharing Rule API.
  • Calls Preferences API: Enable the Calls Preferences option using Update Call Preferences API to view the "From" and "To" numbers of a call. 
  • Workflow APIs: Create, update, or manage workflow rules that automate actions in Zoho CRM.
  • Actions APIs: Enable you to define and manage specific actions executed by Workflow Rules, Blueprints, or Approval Processes, such as sending emails, updating fields, or triggering webhooks.
    • Field Updates APIs: Configure field update actions and allowing workflows to automatically modify record values.
    • Email Actions APIs: Create and manage email notifications triggered by workflow rules.
    • Automation Task Actions APIs: These APIs used to create and manage tasks and that are automatically assigned through automation rules.
    • Webhook Actions APIs: APIs that manage webhook actions triggered by workflows to send data from Zoho CRM to external applications.
  • Link Deal and Unlink Deal APIs: You can now link or unlink deals directly to a contact’s emails, making it easier to track deal-related conversations and keep your sales context organized.
  • Recycle Bin APIs:
    • Get Recycle Bin Record Count API: You can now easily find out how many records are in your Recycle Bin, helping you monitor deleted data before restoring or permanently removing it.
    • Restore Recycle Bin Records API: Accidentally deleted records? You can now restore one or multiple records from the Recycle Bin easily.
    • Empty Recycle Bin API: Need to clean up your Recycle Bin? You can now permanently delete all Recycle Bin records in one action. Once deleted, these records cannot be recovered.
  • Zia Assistant API: It enables AI-powered, context-aware responses using your organization data or globally available information through chat-based inputs.
Check out our What's New pages for more details. 

That's not all! We have also made enhancements to many of our existing APIs. For instance, you can now add multi-select lookup, multi-user lookup, rollup summary fields using the Create Custom Field API. From V8, you can convert local picklists to global picklists and vice versa using the Update Custom Fields API.

Check out our Changelog page to find out what other changes we have brought in V8. 

Recent Updates

The following APIs were introduced after the initial V8 release. Each API is listed along with its release date.
  1. Workflow API and Actions APIs - 26/09/2025. Click here for more details.
  2. Link and Unlink Deals APIs - 28/11/2025.
  3. Recycle Bin APIs - 16/12/2025
  4. Zia Assistant API - 18/12/2025

Additional Updates

  • We have released the latest versions of our SDKs in PHP, Node.js, Java, C#, Python, Ruby, Javascript, TypeScript and Scala, which are now available in our Github directory.
  • Our Postman Collection is also updated to include the latest V8 APIs.
  • API Directory : Zoho CRM API directory has been updated with the newly introduced APIs in version 8.

Introducing "OpenAPI 3.0.0 Specification" support

As a part of this release, we are introducing "Open API 3.0.0 Specification (OAS)" to make your experience with Zoho CRM APIs smarter for better integration.
Note: We are not deprecating any of the older versions at this time. Rest assured, we will keep you informed of any plans regarding version deprecation.

Info

Vote for Zoho CRM APIs - Developers' Choice Awards - POSTCON '25

We believe you’ve found our Zoho CRM Developers API collection on Postman helpful. This collection is regularly updated with a focus on simplifying your development experience and helping you work with our APIs with ease.

Last year, Postman chose us as one of the winners of the Best API Award. This year, we’re excited to be a part of the Developers’ Choice Awards at POSTCON ’25, and your vote could help us win. Your support not only motivates us but also drives us to improve and deliver more value to our developer community.

Cast your vote here!! Voting is open only until 17th April.



We can't wait for you to try these new APIs and see how they transform your Zoho CRM experience. Have questions or feedback?
Reach out to us at support@zohocrm.com. As always, your feedback is invaluable to us!


Happy exploring! 
Zoho CRM API Team

    • Sticky Posts

    • Kaizen #198: Using Client Script for Custom Validation in Blueprint

      Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.

    • Kaizen #226: Using ZRC in Client Script

      Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this

    • Kaizen #222 - Client Script Support for Notes Related List

      Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how

    • Kaizen #217 - Actions APIs : Tasks

      Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.

    • Kaizen #216 - Actions APIs : Email Notifications

      Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are

    • Recent Topics

    • Zoho Desk Limitations

      Good day, all, I would like to know whether others share my frustration with some of Zoho's limitations. Don't get me wrong, I like Desk (and I also have a subscription for Analytics), I have been with them for close to 10 years, and unfortunately, I

    • New Mandatory One-Click Unsubscribe Link Overshadowing Custom Unsubscribe Link

      I was recently informed by Zoho CRM Support that they are now mandated by the large email service providers like Google and Yahoo to provide a one-click unsubscribe option in the header (not the body) of all mass emails. I have a custom unsubscribe link

    • how to undoreconciled transaction

      how to undo reconciled transaction

    • Service Title in Service Report Template Builder

      I am currently working on the Service Report Template Builder in Zoho FSM. I have created three separate service report templates for different workflows: Preventive Maintenance Report Requested Service Report Installation Report My issue is that I cannot

    • Zoho Sign for Zoho Projects

      Documents authorization and validation with signature is now easier in project management with Zoho Projects' Zoho Sign extension. Sign documents or send them for signatures directly from tasks and issues using Zoho Sign extension in Zoho Projects. Extension

    • Deluge Learning Series – Best Practices in Deluge | December 2025

      We’re excited to bring you the next session of the Deluge Learning Series, focused entirely on writing cleaner, faster, and more reliable Deluge code. In this edition, we’ll dive deep into the essential best practices every Deluge developer should follow

    • Associate a Contact to a Campaign using deluge?

      If I want to add one record to another related list, which zoho function do I use? zoho.updateRelatedRecord is not it I don't think.  I simply want to take a "Contact" and associate it to a "Campaign" using deluge.  Can anyone help? contactId = 5122008000000796037;

    • Add "Groups" above "Users" in the Zoho Forms Left Menu

      Hi, We have Groups but you have to go to a Form and Share or use the Directory App to manage them, please add "Groups" above "Users" in the Zoho Forms Left Menu so you can manage them in 1 place within Zoho Forms too. Thanks Dan

    • Zoho Books | Product updates | October 2025

      Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple

    • Adding Taxes to paid consultations in Zoho Bookings

      I created a 'paid' consultation under Zoho Booking and integrated it with payment gateways for online/instant payment before a booking is done. How can I add 'taxes' to the price of consultation? I can add taxes to other Zoho apps (liks Books, Checkout,

    • Zoho CRM Reports Module on Mobil App

      I have the mobile app and the reports module doesn't appear in the sidebar for some reason. I saw a Youtube video where the user had the Reports module on mobile. Is there a setting to show it on mobile? Thanks.

    • Inquiry on Help Centre Tab Customisation

      Hi Zoho team, I’m wondering if it’s possible to further customise the Help Center tabs, specifically the descriptions under Knowledge Base, Community, and Tickets. While the current setup allows customising tab names, being able to tailor the descriptions

    • Passing a form object to a function

      Suppose I have a sort_order field in multiple tables and I want to increment it by +1 onCreate of a new record. Is there a way to pass the form object as an argument into the function to keep things DRY? The following function from Zia works, but I'd

    • Can you copy and paste a page within a form?

      I have been looking at trying to copy/duplicate a whole page within a form. I can't see how I can do this without having to add all the data in again. This is very time consuming. Any help would be great.

    • Unable to sort as Descending order

      Trying to change the sort order for a lookup field (checkboxes) from Ascending to Descending and keep getting an error in Deluge that the order must be Ascending Did anyone ran into this? Thanks Eyal

    • How do I copy an email message to one or more other folders?

      I can move a message to another folder using the "move to" option but I can't figure out how to copy a message. 

    • New feature request: Allow copy of email message to another folder

      Hello Zoho team, This is a suggested new feature to allow copy an email message to either another folder or the same folder. Within the same Zoho account. This is not a support request about "label". This is a suggested new feature to allow copies of

    • Hotmail is blocking the zoho mail IP

      Greetings, Since last Tuesday (5 days ago today) I wrote to Zoho support and I still haven't received a single response (Ticket ID: 2056917). Is this how you treat people who pay for your email service? I am making this public so that those who want to

    • Creator Simplified #11: Create a custom button to download files

      Hey there! This time, let's see how to create custom buttons to download the files uploaded in the file upload field. Sample use-case A training app has a module that provides the materials for all the available courses. Students can click on the corresponding

    • Hide horizontal lines at bottom of form

      Hi I have a page with 3 forms embedded in html snippets. On each of the forms I can hide the submit button easily but I am left with the horizontal lines that bound that section and I cannot figure out to remove them (see below for the two sets of horizontal

    • Autosaving of Form Field

      HI can anyone suggest a way of autosaving or simulating an autosave function for a specific field in a form. The story is as follows. I have a bunch of technicians who write notes on how they do a repair. Sometimes they write for a couple of hours the troubleshooting process. If they click incorrectly, press ESC, Cancel or the browser crashes the information is lost which can be heartbreaking so my guys use notepad and then copy the information in. The only way around this is to click submit on the

    • Ask the Experts 26: Brighten every customer interaction with Zoho Desk all year long

      Hello everyone, Greetings and welcome to Ask the Experts 26. As we wrap up 2025, we are excited to invite you to the 26th episode of our Ask the Expert series. 🎄The Merry Metrics Edition = Best of Zoho Desk [Best Practices + Holiday Automation + Year-End

    • Pricing calculator

      Alright, so I'm trying to create a pricing calculator/pricing report generator to use in a cabinet shop. I did all the logic and such, and the calculator works. I have a few other things that I would need it to be able to do though, I'll do my best to

    • Bug Details

      In the Bug detail the milestoneid is missing

    • Is there a way to make a button scroll down?

      Looking to have a button on a landing page scroll down to another section on the page. Any recomendations outside of coding?

    • Stop completed task lists from disappearing?

      Is there any way to stop projects from making tasks lists disappear when all the tasks in the list are completed? That's one of those little things where we're constantly fighting the product. For instance we have some projects which are ongoing - no start and end date. We use Kanban view to show the various task lists. We don't want the kanban list to disappear every time the items on it happen to be closed out. Thanks

    • Allow customers to choose meeting venue and meeting duration on booking page

      My business primarily involves one-to-one meetings with my clients. Given the hybrid-work world we now find ourselves in, these meetings can take several forms (which I think of as the meeting "venue"): In-person Zoom Phone call I currently handle these

    • Booking outside of scheduled availability

      Is there a way for staff (such as the secretary) to book appointments outside of the scheduled availability? Right now to do this special hours must be set each time. There should be a quicker way. Am I missing something?

    • Operation Questions.

      Hello, I hope you are well. To explain a little, we are a company that sells services and products with a technical team responsible for installation and maintenance. Zoho FSM can be useful for the technical team, namely for the technical coordinator

    • Update date & time when a cell is edited

      Hi All, I am desiring to have a cell update with the current date and time when another cell is edited. Any ideas?  Thank you

    • Add "Groups" to "Share With" on Reports & All Entries

      Hi, On Forms we can share Publicly, with Specific Users And/Or Specific Groups or All Users. With Reports and All Entries we lack the "Groups" option, please add this as with many users this saves a lot of work. Thanks Dan

    • Add Pause / Resume Option to Zoho Quartz Recordings

      Hi Zoho Team, We would like to request an enhancement to Zoho Quartz recordings: the ability to pause and resume an ongoing recording. Current Limitation: At the moment, when recording an issue with Zoho Quartz, the recording continues even when we are

    • Custom Fields Not Showing Up in Invoice PDF Template Document Information

      I have added 2 custom fields under Sales > Invoices > Manage Custom Fields. They are set to show in all PDFs. However when I am editing my Invoice PDF template, i do not see the custom fields under Document Information.

    • ZOHO Books

      Hi there, Why after I upgrade my Zoho invoice > Books then i wanted to add plugin which i cannot do. Please advise.

    • How is Your eCommerce Experience w/Zoho Inventory?

      First off, I'm SUPER grateful for the advent of Zoho Inventory and now the Zoho Commerce Suite. Overall, Inventory is a great product, especially for customers without an eCommerce presence. For eCommerce companies (especially those shipping more than ~10 packages/day), however, there are certain drawbacks that keep my clients from moving over to Zoho Inventory: Cons: 1. Invoice + Package Creation from Shopify/Other eCommerce Integrations: Zoho Inventory makes the somewhat perplexing decision to

    • Simplify Mass Replies with Predefined Templates and Snippets

      Hello everyone, We are happy to introduce a new enhancement to Mass Reply that helps agents respond to customers quickly and consistently. With the addition of Email Templates and Snippets in the reply window, agents can use predefined messages while

    • Mapping custom fields from one module to another

      I have a custom field, "Subscription Period" that appears as a required field in every Opportunity (Potential). I want that field to appear on any Quotes derived from that Opportunity (and have created a custom field of the same name in Quotes for that

    • The Social Wall: November 2025

      We’re nearing the end of the year, and the holiday season is officially kicking in! It’s that time when sales peak and your social media game needs to be stronger than ever. We’re back with exciting new updates across AI, analytics, and the mobile app

    • How to update Multi File upload field

      Assume that i have a multi file upload field,how can i update the same field again?

    • Customer Address Not on Standard Invoice when Address is on Contact Record

      Hi,  I entered the customer billing and shipping address in Zoho CRM. I created an invoice in Zoho Books with the same customer contact. The contact is correctly in Zoho Books with the billing and shipping address. The invoice for the customer does not

    • Next Page