I can't send to my 30 students - need to do this now - this morning!
My acciount is blocked and won;t let me send to my 30 students - as it somehow has determined my emails are spam! I have used this account without a problem all year (2018) and today - I get blocked! Please can this get fixed, I'm under a time crunch here.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I get a message as in title when trying to send e-mail. Can you help about this?
Not receiving any emails?
Hello, I just setup Zoho with my domain and I'm liking it so for. Although, Through some testing I've noticed that I'm not able to receive any emails. I can send emails without a problem. Except to @mail.com participants, for some reason my mails end up in the trash for them. I've tried sending mail to myself with (Hotmail, Gmail, Mail, & Yandex) without any success. All the email senders are whitelisted so they don't get marked by spam. I set everything up correctly and according to the 'Domain'
Some Incoming Emails Not Reaching Me (dmarc policy)
Hi I have been alerted recently that some emails are not getting through to me (and not in Spam folder). After some experimentation my wife replied using an aol.com account which failed to send. The technical reasons are below: Could anyone shed any light on this? My Domain is verified with Zoho and has DKIM and SPF authentication so I don't understand why AOL is blocking it (the same aol email account was able to send emails to another email account that I own on 1and1 without any authentication!).
E-mail forwarding randomly doesn't work
Hello, Randomly some e-mails are matching my forwarding filter criteria but are not being forwarded, I know they are matching because in the same rule first it forwards, then it moves to a specific folder and then it is marked as read. The e-mails are being moved and marked, but never reaches its destinations. This happens a lot, and makes me feel very uncomfortable and doubtful about the solution/feature, and this feature is the main reason that made me became a paid customer. You can see the filter
Email can not reach the recipients?
I sent 4 camapaigns to the group mail of my team (all in gmail) but noone received it. The preview and test email can find it ways but the official one can not? How can I fix it?
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
My domain is @retailindia.co Please enable to access since I am not able to create the email ids. Thanks
Problem Email Outgoing Blocked
Dear, I would like if you could help me with my email account that is blocked, I have tried to unblock it with the link that appears in the header of my inbox, but I could not ... In addition this block seems to me that it occurs because in my mailbox there are spam mails to mails @ hotmail.fr / @ orange.fr that do not exist and therefore arrive mails from mail delivered problem .. if you can help me please thank
Zoho's Email IP blacklisted. Problem sending email to client.
Hi, Looks your email IP 74.201.84.154 is being blacklisted and our email to our client is getting rejected. Here's the response email when we tried to send to one of our clients: Error, ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.154 Your message was rejected for possible spam/virus content.Please ask your email provider to visit http://emailadmin.registeredsite.com for resolution. I used the mxtoolbox.com and typed in Zoho's IP 74.201.84.154, and it's indeed blocked. Please have this IP removed
Spam not in default folder on mail Os X
Hi everyone, My default spam folder (imap) is not synchronized with the online folder under Mail for Os X 10.9.5 (Mavericks) Send messages folder, markers and all others are ok, while only spam folder is not inside the default folder but is visible in the bottom folder as you can see in attachments where you find also my setting. It is not a real problem, but is annoying because some notifications remain on my dock, and I am obliged to check and open spam folder to solve manually the issue
Unable to send from Zoho using Mailgun smtp...!
Hello, Everything seems apparently OK on Zoho side, and MX entries in Mailgun displays zoho values as it should ! But MAILGUN shows several values for the first “TXT“ entry (as set in my DNS records) and this prevents my domain to be verified, So that I would like to know if this may also prevent from sending mail from Zoho using Mailgun SMTP (details my question here below) : MAILGUN / TXT “current values“ on last DNS check : default value (SPF) : v=spf1 include:mx.ovh.com ~all value from zoho (TXT)
Reason:554 5.1.8 Email Outgoing Blocked.
Hi ZOHO Mail Support, My email account cannot send email due to this reason : Reason:554 5.1.8 Email Outgoing Blocked. I don't know how to fix it as I didn't do anything abnormal before. Please help me to resolve it. Many thanks for your assistance. Regards, DM
not reciving mail
Hi, I have created free business mail on zoho for domain alfa-enterprises.com but I can sent mails but not able to recive mail done the MX setting checked it on MXtool it showing conected. Please help.
Trying to add domain to mail account gives error
I'm trying to add the domain "shiningconcept.co.uk" to my mail account, but I keep getting the following error: The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. This may be happening because, when I first tried to set up my mail account using the domain name, the page froze, so I re-did the setup. Perhaps the domain name is now linked to some limbo account? Any help would be greatly appreciated.
Can't access ZOHO mail in China
Dear Sir/Madam I live in Beijing China and I use ZOHO to access my e-mails on the web, it's been 3 to 4 days now I can't open ZOHO, neither dashboard nor mail nor contacts nor anything. for the past few days, I couldn't reply to some of my e-mails because it was set that ZOHO will fetch the e-mails and I couldn't open ZOHO. Is ZOHO blocked in China or this a problem with ZOHO?? Is anybody who lives in China having the same problem???? Your help will be greatly appreciated. Thanks you for your help
HAVING ISSUES CONNECTING TO ZOHO FROM CHINA
Having trouble logging to zoho from china. I am facing this problem from this morning; I am not sure if it has been partially blocked in China. Its a kind of intermittent. I have tried other browsers and another internet connection but it doesn't help. Can log in at times, but then it just times out. Hope the ZOHO Team will take steps to resolve the issue
Email attachments broken.
The doc attachment in mail is broken. I attach multiple different docs but when the message arrives all the attachments are the same.
SysOZ OST to PST Converter - Simple Click Convert OST file to PST File
Try to free download SysOZ OST to PST Converter Software gives you simple few steps to convert damaged OST file into PST file data. 1: Click the "Bowers Button". 2: Select the damage OST file data. 3: Choose the Saving Location path. 4: Click the "Convert Button" and Save OST file into PST file format. Firstly try free demo version software and convert 30 emails each items into any required formats like as PST, EML, HTML and MSG files within few minutes. Read more: https://www.sysoz.com/products/ost-to-pst-converter.html
Domain Verification / MX-records
Sorry to say, but the documentation is poor and or suggestive. for Verification: Tried to add a TXT record at my domain registrar but failed, then i learn i have to do at my webhost..? Then now the MX records, did it via the webhost, but also need to do via domain registrar. ? Same for DKIM / SPF ? To be sure do both, or makes it invalid then ?
What is the timeframe for email forwarding?
I have email forwarding setup in my account but it doesn't seem to be instant and in some cases seems to hang around for up to 30 minutes, is this normal? If so it's not a viable option really. I could cope with 5 minutes or so but no longer.
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hi. I just want to request my domain to be registered with my domain "citycommbank.com". But I cannot go further with this error message. "This Operation has been restricted. Please contact support-as@zohocorp.com for further details" When I searched about this message, that says the message appears when I have been considered as a abuser. Please give me a solution, if you can. Thanks.
Problems with configuring custom IMAP Account
Hello All, my company changed the provider and email-servers. Now I have to edit my Email-Account in Zoho CRM. I worked with a POP-Account and an organizational Email-Adress (...@safecor.de). Now I have to switch to an custom IMAP-Account. Unfortunately I can not configure IMAP, just POP-Settings. In Zoho Help I found this topic: https://www.zoho.com/crm/help/zoho-mail/configure-imap-account.html#Setup_Custom I checked the required Availabilities (Edition Professional, Administrator Profile). When
Email rejected per DMARC policy
Hi ZOHO Team, I have a forwarding from a www.GMX.de email address to my ZOHO email address and getting a DMARC policy rejection error for some of the forwarded emails. Please help. I have already added the corresponding domains to my whitelist! Thanks.
How to recover the emails from Spam folder which is deleted automatically?
Hi, the deleted emails from SPAM never appeared in the Trash folder. I need particularly one that was dated from Dec 19th. Can you please retrieve it?
Mail Outgoing Problem
Dear Sir, We are using using below mail account. the mail noticed us a spammer, but we are a guniene user, we don't use any promotional mails, ads mail. kindly look in to this, unblock us. do the needful regards admin evergreenexpress. User : ccs@evergreenexpress.in Details :User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts. ReplyReply AllForwardEdit as new
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Hi Dear, My email is : F.DhilRachmanandi@Zoho.com I was enable to send email it says " Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked " can you help me how to fix this? thankyou
Logging into Zoho IMAP Failed
Hi, I'm using Outlook to login Zoho IMAP and it's failed, saying the username or password is incorrect. I've done: 1. Enable IMAP access for the account. 2. Disable TFA. 3. Follow the instruction for the IMAP setting: imappro.zoho.com, port 993, with SSL encryption. Please let me know what have I done wrong. This is taking too much of my time on this.
Cannot add recovery phone number through browser due to invalid header key
I am unable to add a recovery phone number to my Zoho account because of an invalid header key set by the web application's JavaScript. In zohoaccounts.js, there is the following (pretty-printed) function: function getPlainResponse(action, params) { 0 === params.indexOf("&") && (params = params.substring(1)); var objHTTP; return objHTTP = xhr(), objHTTP.open("POST", action, !1), objHTTP.setRequestHeader("Content-Type", "application/x-www-form-urlencoded;charset=UTF-8"), isEmpty(params)
Not receiving emails
I just signed up for zoho and I'm able to send out emails with my new account but I am unable to receive any emails.
mail not delivered - zoho IP blacklisted
Hi all, One of my teamates uses email that is refused when i try to send to him. Here is the result: INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender-of-o53.zoho.com [135.84.80.218]:21704 is in an RBL: Listed in ZapBL, see https://zapbl.net/lookup?135.84.80.218" It seems that zoho IP is blacklisted. What can i do to solve this? thanks!
Can't find things on the new screen layout!
Where can I look at my Contacts, or my Calendar? Thanks. D.
Not able to receive mail, but able to send mail through zoho mail account
Hello, I am able to send mail to any account. But if i try to send mail to my account it's getting bounced. Even same issue with other account which are on quadrabay.com. Please look into this issue ASAP. Thanks
Phone Number Verification
Hi, I am trying to create a new email account. Kindly verify a new zoho account for admin@boyboy.ng Looking forward to your response.
Not able to receive mail, but able to send mail
Hello, I am not able to receive mail from following is the bounce mail detail <amiruddin.shaikh@quadrabay.com>: 68.178.213.203 Mailbox not found Remote host said: 550 5.1.1 <amiruddin.shaikh@quadrabay.com> recipient not found. <http://x.co/irbounce> ? I have check through third party https://mxtoolbox.com/ am able to see MX configure to zoho mail as in attached screen shot. All the users in this are having same problem. Can you please look in to this ASAP. its urgent. Please reply me on amir786_shaikh[at]rediffmail[dot]com
Mail Filter implementation questions
Are the mail filters processed at the time email is received (on the server) or at the time they're viewed (by the client)? To be more clear, as an example, let's say that I set up some filters using the Zoho web client that move certain emails to different folders based upon the sender's email address. Then, let's say I later access my email account using a third-party IMAP client (e.g. Outlook) after some emails matching the filters had been received. Would the third-party IMAP client "see" these
Access to SMTP over VPN
Hi there, I am unable to send emails over SMTP while connected to VPN. However, there are no problems with webmail and imap access. Any advice please?
some mail problems (sent mail shows up twice, pop authentication)
I recently started using Zoho mail and it's pretty much ok, except for some problems, that weren't there when I started with zoho about a month ago. 1. All mail sent via pop or imap shows up twice in the 'Sent' folder in Zoho Webmail. Not a huge problem, but annoying. 2. I access Zoho from different machines, 1 with IMAP (working fine), another with POP. Since today the POP server complains that authentication failed. Any idea? 3. Thinking that maybe my POPc onfig is screwed somehow, I wanted to
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
i tried to send message and it says Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. can you please unblock it for me since i need to use it for work, my account is bmcelroy12@zoho.com
Email rejected per DMARC policy for zoho.com
Hello. Starting from today, unable to send mail from my zoho free account ( myname@zoho.com ) by SMTP. Have been using this for years without problem. Undelivered mail say, <myname@zoho.com>: host smtpin.zoho.com[8.40.222.120] said: 550 5.7.1 Email rejected per DMARC policy for zoho.com (in reply to end of DATA command. Using Sylpheed mail client on Linux Mint. Thanks
Enabling IMAP
So i have tried to enable IMAP on my account and in the settings it is ticked off as on and theres a green border on the IMAP button next to the pop button, but when i mouseover the IMAP button the tooltip says that IMAP is deactivated, And all my tries to setup Outlook2016 seems to fail. im trying: imappro.zoho,com 993 smtp.zoho.com 465 k******@n*******.dk emailpassword What am i missing? Thanks
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