Announcing new features in Trident for Windows (v.1.28.5.0)

Announcing new features in Trident for Windows (v.1.28.5.0)

Hello Community,

Trident for Windows is here with exciting new features to help you stay productive and make collaboration simpler. Let’s dive into what’s new!

Slash commands are now supported in the Cliq module. 
You can now use slash commands from the chat box inside the Cliq module to execute frequently performed actions like pinning messages or muting channels. Quickly execute actions with built-in or custom slash commands. 

View related records of CRM events. 
Previously, in Trident, you could view CRM calls, meetings, and tasks directly on the calendar grid. Now, the unified calendar also displays related records like notes and attachments, so you get the context you need without leaving Trident.

Manage collaborators for tasks.
You can now manage task collaborators easily. Invite users to view task details, leave comments, add attachments, and collaborate on tasks so everyone stays aligned and nothing slips through the cracks.

To leverage these new features in Trident, update the app to the latest version by following the steps below:
  1. Click the Main Menu icon on the top-left corner of the app.
  2. Select Check for Updates from the menu list.

If you haven't already downloaded the app, you can download it here. Trident is available for free for all paid and trial users of Zoho Mail, Zoho Workplace, and Zoho One (using Zoho Mail).

Give these features a spin and let us know your experience, as well as any suggestions, by submitting feedback right within the app. You can also reach us at trident@zohosupport.com.

To submit your feedback directly through the app, follow the steps below:
  1. Click the Main Menu icon in the top-left corner of the app.
  2. Select Feedback.
  3. In the feedback window, enter the necessary details under Subject and Feedback Content.
  4. Once you're ready, click Submit.
We look forward to hearing from you!

Until next time,
Sneha

    • Recent Topics

    • Replicating Zoho Books "Accounts" and "Accrual Transactions" in Analytics via API: Best Endpoint Strategy?

      Hi everyone, I am working on a custom integration where I need to programmatically replicate two specific tables in Zoho Analytics via API on an hourly schedule: Accounts and Accrual Transactions. Those two tables sync from Zoho Books. (Note: I am aware
    • Terms & Conditions

      I have defined Terms & Conditions in the invoice setting and have set %TermsAndCondition% where I want it to appear but nothing shows up in that area. Is this something we have to define per invoice or can we have a global variable?
    • Subform edits don't appear in parent record timeline?

      Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user
    • On-prem version of Zoho Desk

      Is there an on-prem version of Zoho Desk available for enterprise customers if we have additional aspects of security that aren't covered with current legal and data security terms?
    • SPAM Filter cleanup

      I was under the impression that the SPAM filter would automatically clear itself, however re-reading the message it says: What does this mean? How often does this get emptied automatically?
    • Hyphen in domain names

      I am facing problems while hard-coding an email address with a - in the domain name. I get the error Lexical error at line 4, column 24. Encountered: "@" (64), after : "" I recall that Zoho Domains also had an issue with hyphens and I think the issue with the sendmail api is the same. Could this be fixed?
    • Latest updates in Zoho Meeting | Breakout rooms and End to end encryption

      Hello everyone, We’re excited to share a few updates for Zoho Meeting. Here's what we've been working on lately: Introducing Breakout Rooms for enhanced collaboration in your online meetings and End-to-end encryption to ensure that the data is encrypted
    • Latest updates in Zoho Meeting | New End of session notification to remind everyone about the session end time

      Hello everyone, We’re excited to share a new feature for Zoho Meeting ; End of session notification. With this new setting, you can choose to remind all participants or only the host about the scheduled end time of a meeting. You can also choose when
    • #9 Win the Job First

      For many businesses, the first document that goes out isn't an invoice. It's a document that creates ample space to negotiate, discuss requirements, align expectations, and ultimately win the deal. The whole of the business world calls it a Quote or,
    • Add Video link to interview record

      Hi Team, we are having team members consistently go to the interview record to find the link for their upcoming meeting and have been confused that they have not been able to find them. When the interview is created can you please upload the link to the
    • How Can AI Agents Improve E-commerce Operations Efficiency?

      I’ve been thinking about this question recently: as e-commerce operations become more complex, can we use AI Agents to improve daily efficiency? Many e-commerce teams need to handle product management, order follow-up, inventory checks, customer replies,
    • Is it possible to create a meeting in Zoho Crm which automatically creates a Google Meet link?

      We are using Google's own "Zoho CRM for Google" integration and also Zoho's "Google Apps Sync" tools, but none of them provide us with the ability to create a meeting in Zoho CRM that then adds a Google Meet link into the meeting. Is this something that
    • Export Zoho Books Invoice - PDF API

      How to Download Zoho Books PDF Files Using Zoho Books API -------------------------------------------------------------------------------------- Hello everyone! If you are looking for a way to download Zoho Books PDF files using the Zoho Books API, you've
    • Marketing Automation/Campaigns confusion questions and integrations

      ​I am pulling my hair out yet AGAIN due to the lack of true integration between zoho apps - Why can't we use Campaigns and Marketing Automation at the same time? if they are truely seperate apps, then we should be able to use both for what they were intended,
    • Tip #75- Exploring Technician Console: Power Options- 'Insider Insights'

      Hello Zoho Assist Community! Welcome to the very first community post of June, and we are kicking things off with a feature that gives technicians complete control over a remote machine without ever leaving their session: Power Options. What are Power
    • Windows agent 2026_M07 release notes

      Agent Version: 2026.4.15.0 Release date: 1 June, 2026 Issue fix: Streamlined overall process flow and fixed bugs that delayed or prevented proper functioning of Task Scheduler feature. Enhancements to Multi Monitor view under varying network load scenarios.
    • Show Categories Directly When Clicking the Knowledge Base Button in SalesIQ Chat Widget

      Hi Zoho SalesIQ Team, I would like to submit a feature request regarding the behavior of the Knowledge Base button in the SalesIQ chat widget. Current Behavior: When a visitor clicks the Knowledge Base (KB) button in the chat widget, they are first taken
    • What is MCP and How Does It Connect to Zoho Invoice?

      If you've ever wished you could just tell your invoicing software what to do, without clicking through menus, pulling up reports manually, or switching tabs every five minutes, that's exactly what the Zoho MCP server is built for. MCP stands for Model
    • Facebook won't connect

      Good morning, Whilst I'm sure its something I've done wrong along the line I'm trying to connect a Facebook account to Zoho Social Upon entering the username and password the 'Connect Facebook' button appears to do some work then stops without any connection being established I've checked the business integrations on Facebook and Zoho is not appearing at all Can you help me with this at all? Kind Regards Daniel Evans Home Inventories
    • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

      Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
    • How to publish Zoho form

      I have created zoho form with various fields. I now want to publish the same and share the link so that I can start collecting response. Please guide me for the same.
    • Cliq iOS can't see shared screen

      Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
    • Tabular View Report | Scale To Fit Screen

      Please add the option to scale Tabular View reports to fit the screen. I constantly have to adjust the column size of Tabular View reports to fit various screen sizes and it just looks messy. You can see in the screenshot below there is a blank gap after
    • What's New in Zoho POS - May 2026

      Hello everyone, Welcome to Zoho POS’s monthly update, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how May went. Introducing the new Settings page with enhanced search The Settings page has been revamped
    • Mapbox map embed in Zoho webpage

      The mapbox map is not showing in Zoho webpage. the code was running fine other webpage.
    • DYK 6 - Task Assignment from the Workload Report

      Did You Know tasks can be assigned from the Workload Report? As projects evolve, tasks pile up and distributing them equally among team members becomes a balancing act. Identifying over-allocated and underutilised members gets complicated when task assignment
    • Mise à jour de Zoho Books – France

      Chers clients, Merci pour votre patience et votre soutien continu. Avec les évolutions réglementaires à venir en France nous introduisons de nouvelles fonctionnalités dans Zoho Books pour les clients français. Ces mises à jour ont été conçues pour répondre
    • Building extensions #3: Zoho Sprints developer platform features and capabilities

      Hello all! We're thrilled to connect with you in another post in our Building extensions series. We've explored concepts in building, testing, publishing, and sharing extensions for Zoho Sprints. If you missed any of this, take a look at our other posts.
    • How do create a validation rule / function to check datetime field is within Business Hours?

      I've got a field called Scheduled_Time. People keep accidently inputting 2am when they mean 2pm. Realistically this field is never going to be before 7am or after 9pm. I'd like to add validation rule to the field (which is a datetime field). Using the
    • Experience effortless record management in CRM For Everyone with the all-new Grid View!

      Hello Everyone, Hope you are well! As part of our ongoing series of feature announcements for Zoho CRM For Everyone, we’re excited to bring you another type of module view : Grid View. In addition to Kanban view, List view, Canvas view, Chart view and
    • Schedule from AI with Zoho Bookings MCP Server

      Greetings from the Zoho Bookings team! We’re excited to introduce the Zoho Bookings MCP (Model Context Protocol) Server integration, a powerful new way to bring AI-driven automation into your scheduling workflows. With MCP, you can connect Zoho Bookings
    • Zoho Projects > Zoho Analytics - where are 'Work Hours' ?

      I'm trying to replicate the forecasting calculations and need to find 'Work Hours' as a key component. Such as: Planned Cost - The product of work hours and its cost per hour I've been able to track Work Hours to the Task screen and when you expand it
    • Automate pushing Zoho CRM backups into Zoho WorkDrive

      Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They
    • Free Webinar Alert! Cliq in Zoho Workplace: Collaborate and Communicate Smarter

      Hello Zoho Community! Looking for a better way to keep your teams connected and conversations organized? We’ve got a webinar you won’t want to miss. Join our webinar on "Zoho Cliq in Zoho Workplace" and discover how smarter communication can improve collaboration
    • Upcoming webinar: Getting started with Zoho LandingPage

      Building your first landing page? We’ll help you get started. A landing page is more than just a place to send your visitors—it’s where your campaigns generate leads, drive actions, and create meaningful customer interactions. Join our monthly Getting
    • Native QuickBooks integration for Zoho CRM: Connecting sales and finance

      Greetings, I hope all of you are doing well. We're excited to announce Zoho CRM's integration with QuickBooks Web, which is designed to synchronize your CRM data with your QuickBooks accounting records and bridge the gap between sales and finance. This
    • Create Tasklist with Tasklist Template using API v3

      In the old API, we could mention the parameter 'task_template_id' when creating a tasklist via API to apply a tasklist template: https://www.zoho.com/projects/help/rest-api/tasklists-api.html#create-tasklist In API v3 there does not seem to be a way to
    • Restoring deleted files

      Hi I have been using zoho writer app personal account from last 7 months and made number of documents for educational purposes. I deleted the writer app by mistake and I lost all the documents.I reinstalled the app but the documents are not restored even
    • Unable to mass update a specific field

      Hi there, I want to mass update a field on zoho crm but im not able to as it doesnt show up. procurement list is a lookup field
    • Introducing Databridge | Securely connect your private systems with Creator apps

      Hello everyone, Enterprises today rely on a mix of privately hosted databases and cloud applications to run their everyday operations. But connecting these two worlds has always been a challenge - one that often forces teams to choose between accessibility
    • Next Page