E-Invoicing in Belgium with Zoho Books

E-Invoicing in Belgium with Zoho Books

Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. This means that invoices and credits notes must be exchanged in a prescribed digital format.

How E-Invoicing Works

Belgium's e-invoicing system runs through the Peppol (Pan-European Public Procurement Online) network, a secure digital framework that allows businesses to exchange invoices and credit notes electronically through certified Access Points.

Every transaction sent through Peppol follows the EN 16931 structure and is formatted according to Peppol BIS 3.0 (UBL), a standardised XML layout. Once validated, the network facilitates the document transmission from the seller's access point to the buyer's access point.

Products Supported

E-Invoicing will be supported in Zoho Books, Zoho Billing and Zoho Inventory.

How Zoho Books Handles Belgium e-Invoicing

Zoho Books aligns your invoicing and billing workflow with Belgium's structured e-invoicing model. Storecove acts as the certified Peppol Access Point, handling the secure transfer of transactions between Zoho Books and your customer's accounting software in accordance with Belgium's e-invoicing.

Supported Functionalities in Zoho Books

Zoho Books supports:

  • Both sending of outgoing invoices and credit notes, as well as receiving incoming bills and vendor credits through Peppol. 

  • Sending of the following transaction PDFs through the Peppol network: 

    • Invoices

    • Credit Note

    • Bills

    • Vendor Credits

  • Sending Reference fields such as: 

    • Order Reference

    • Project Reference

    • Payment Reference (Supported Payment modes: Cash, Checks, Card)

  • Monitoring and filtering real-time transaction status with predefined filters: 

    • Yet to Push

    • Pushed

    • Failed

    • Accepted

    • Rejected

  • Fetching customer name and address details using their VAT ID. 

  • Automatically pushing recurring and subscription invoices to Peppol. 

  • Bulk-pushing invoices and credit notes.

  • Cross-border transactions.

  • Accepting or rejecting the bills received from your vendors through Peppol.

  • Availability of UUID in export

  • Availability of e-invoice transaction status in webhook and custom functions. 

  • Mapping existing custom field to Tax Registration Number field.

  • Mapping Tax Registration Number field to the CRM field.

Modes of Transaction Communication

Since not all our users will be on Peppol just yet, here is how Zoho Books will handle invoicing and communication.

When transactions are created, they can be communicated to customers through the following modes:

Type of Businesses supported in 
Zoho Books
Mode of Communication in Zoho Books
VAT Registered & On Peppol Network
Peppol & Email
VAT Registered & Not on Peppol Network
Email Only
Unregistered/B2C
Email Only

Features Yet To Be Supported 

Today the apps do not support the below functionalities yet.

  • Additional Payment Reference Field: Credit & debit transfer, ACH Direct debit.

  • Support for additional attachments.

  • Supporting businesses that are registered in Peppol with different legal identifier; for example - 0088:5412345000013 , 9925:BE0123456789 , 0208:0123456789 .

We're working on these features and they will be released shortly. We will update you as and when they are released. 

Enabling E-Invoicing in Your Zoho Books Organisation

  • All new paid organisations created with Business Location as Belgium will automatically have access to the new e-invoicing functionalities. 

  • If you have an existing paid organisation, you will find an in-app banner notification inside your organisation. 

    • Enable E-Invoice: Once you click 'Enable E-Invoice' in the banner, we will enable the necessary fields (VAT Registration Number in Tax Settings and Tax Registration Number in your Customers module) in your organisation.

    • VAT ID Matching: The wizard will then guide you to map the newly created fields mentioned above with any existing field you use in your organisation for recording such information.  

Additionally, you can refer this video to know how how to enable e-invoicing in your Zoho Books organization.

For Users Using Zoho CRM and Zoho Books Integration

If you've enabled Zoho CRM and Zoho Books integration, follow the below steps below to map fields.
  • Edit the configuration in Zoho Books - Zoho CRM integration in Settings.

  • Re-map the fields you're currently using to capture VAT Registration Number and Tax Registration Number with the newly added custom fields introduced after enabling E-Invoicing. 

  • Once saved, the data captured in Zoho CRM will then be mapped to the new custom field created in Zoho Books.

Follow the steps in this video to setup the field mapping between Zoho CRM and Zoho Billing

Test Features Before Going Live in Your Organisation 

If you want to test the features in a Sandbox environment before enabling them live in your organisation, please create a new trial organisation in Zoho Books and reach out to us. We will enable the necessary settings from our end. 

Here is a detailed help document which provides instructions on how to set up e-invoicing in Zoho Books.

Pricing

Zoho Books includes support for up to 1,000 send/receive transactions in its paid plans. Once you cross 1000 transactions, you can purchase an add-on that provides 500 additional transactions for €15.

Need Help?

If you have questions related to e-Invocing or need help with setting it up in Zoho Books, reach out to us through the comment section below or drop an email to support@eu.zohobooks.com. We will be happy to assist you. 

Best regards,
The Zoho Books Team


    • Recent Topics

    • Delete Inactive Zoho Accounts - Access Cleanup_User Id: 60001640923

      As part of our Zoho access hygiene, we’ve reviewed and deactivated several inactive user accounts. These accounts have not been used in the past year and are no longer tied to active operations. All access rights have been revoked, and records retained
    • No feedback from Zoho Books regarding Yodlee feeds for Investec

      I reported on 6 Feb 2025 that the Bank Feeds for Investec bank via Yodlee are not working. To date there has been no resolution. You are charging us for a suite of products where the functionality does not work. Please advise how you will refund me for
    • Inappropriate Removal of Features

      It's the first with any software where I am experiencing that an existing customer has some of his exiting features removed. Moreover, new Zoho One users are paying less than us. Is this going to be Zoho's "normal behaviour". If so, it is going to be
    • Filtering report embeded in page

      Right now we are using a page variable to filter a report on a page. However, it being a page variable makes it reset if you go to another report/form, we want the filter to be kept the same. I tried using an application variable according to zoho you
    • Zia summarizes your IM bot chats in real time

      Hello everyone! Let's say you’re an agent taking over a chat where a customer was booking a flight through a bot on WhatsApp. They've already shared key details, like their destination, travel date, and number of passengers. You need to understand the
    • Megamenu

      Finally! Megamenu's are now available in Zoho-Sites, after waiting for it and requesting it for years! BUT ... why am I asked to upgrade in order to use a megamenu? First: Zoho promised to always provide premium versions and options for all included Zoho-applications
    • Cancel and refund

      Hi, Yesterday I paid for the Zoho email subscription. Within a few minutes, I realized that the subscription counts one email ID as one user. To make another email ID for the same domain name, I'd have to pay for another user. I emailed right away to
    • One Contact with Multiple Accounts with Portal enabled

      I have a contact that manages different accounts, so he needs to see the invoices of all the companies he manage in Portal but I found it not possible.. any idea? I tried to set different customers with the same email contact with the portal enabled and
    • Kaizen# 209 - Answering Your Questions | All About Client Script

      Hello everyone! Welcome back to another exciting Kaizen post! Thanks for all your feedback and questions. In this post, let's see the answers to your questions related to Client Script. We took the time to discuss with our development team, carefully
    • To Do: shareable task links without login

      Hi! I’m using Zoho Mail and ToDo in my daily work, and I’ve run into one limitation that’s a real blocker for me. Right now, to share tasks with managers or directors, they need to have a Zoho account and be added to a group. In practice, many of them
    • Ability to turn off "Would you like this amount to be reflected in the Payment field?" message

      Team, Is there any way to turn off the message" Would you like this amount to be reflected in the Payment field?" when I make a payment? This is so annoying. This happens EVERY TIME I put an amount in the Payment Made field.
    • Unlock agreement intelligence with Zoho Sign's latest AI updates

      Hello! If you've been struggling with long, complex agreements and spending way too much time on them, here's exactly what you'll want to hear: Zoho Sign now integrates with OpenAI's ChatGPT to make agreement management smarter and simpler. Acting like
    • Currency abbreviations

      Hello, Im stuck, and need help. I need the currency fields for example, opportunity value, or total revenue, to be abbreviated, lets say for 1,000 - 1K, 1,000,000 - 1M, and so on, how should I do this?
    • Embed Sign Document

      Has anyone tried embedding a document in a webpage? I'm building a webpage (using PowerPage) and I'm trying to embed it using an iframe then I got this error: Refused to display 'https://sign.zoho.com/' in a frame because it set 'X-Frame-Options' to
    • We’re transitioning from Zoho ShowTime to TrainerCentral

      Hello everyone, Zoho ShowTime was originally built as a training platform to serve training agencies, HR teams, and individual trainers. As the platform grew, we realized that more creators and businesses could benefit from its capabilities. That’s why
    • Emails Are Not Being Delivered to My Inbox

      Hello Zoho Support Team, I am experiencing an issue with my Zoho Mail account. The most important problem is that emails are not being delivered to my inbox. Details: My Zoho Mail address: info@coreforcelife.com What happens: I am not receiving any incoming
    • Radar In Focus: Track customer support metrics using Radar's static reports

      Hello everyone, Welcome back to the Radar In Focus series, where we explore how Radar features can add value to your business. In this episode, we're looking at Radar static reports. The help desk is filled with vast amounts of data that can be analyzed
    • Mail ToDo & Tasks Webhooks

      Our company uses Zoho ToDo inside Mail to manage our tasks. When I create a task and assign it to a team member it does not notify them unless I add a reminder via mail. I'm trying to create a webhook for when a task is created to send a cliq message
    • Allocating inventory to specific SO's

      Is there a way that allocate inventory to a specific sales order? For example, let's say we have 90 items in stock. Customer 1 orders 100 items. This allocates all 90 items to their order, and they have a back order for the remaining 10 items which could
    • Improved UI for a Seamless User Experience - Calls, Tasks, and Meetings

      Hello all, We are making UI unification across CRM so that the UI experience is seamless across the product. As part of that effort, we have made changes to the details page of activity-based module records—Meetings, Calls, and Tasks. Let's look at these
    • Where can I find rejected inbound mails and their reason for rejection

      Hi, I was recently made aware by a mailing list which I am subscribed to (ffmpeg-devel@ffmpeg.org) that my Zoho mail Mail account is rejecting some emails. If I look under Admin Panel > Security & Compliance > Quarantine > Incoming, the list there is
    • Refund

      Hi There, Please refund me asap possible, because of no support given. Thank you
    • تغيير عمله الدفع"Change payment currency"

      ما هى طريقه تغيير عمله الدفع "ما هي طريقة تغيير عملة الدفع؟"
    • How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.

      How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.
    • Attention API Users: Upcoming Support for Renaming System Fields

      Hello all! We are excited to announce an upcoming enhancement in Zoho CRM: support for renaming system-defined fields! Current Behavior Currently, system-defined fields returned by the GET - Fields Metadata API have display_label and field_label properties
    • Zia's ability to generate and improve content extended to Desk mobile app (iOS and Android)

      In support, agents will have to understand customers' pain points completely to provide empathetic personalized solutions and a positive experience. However, at times, agents might find it challenging to comprehend the customer issues and connect with
    • BANK FEED - MAYBANK , provider from YODLEE IS NOT WORKING

      As per topic, the provider YODLEE is not working for the BANK FEED. It have been reported since 2023 Q3, and second report on 2023 Q4. now almost end of 2024 Q1, and coming to 2024 Q2. Malaysia Bank Maybank is NOT working. can anyone check on this issue?
    • Zoho Sign product updates - Q3 2025

      Hello everyone! Q3 was all about AI. Here's the list of features and enhancements that have gone live, along with a list of what we have in pipeline for the last quarter: AI-powered agreement management Sending documents and authenticating recipients
    • Zoho sites header

      Good day, Im stuck with this situation. I choose a template for my website creation. I have tweaked every instance of the visual editor, regarding the header, I have created created customize fonts presets... I have followed every single step. and my
    • Quick Create needs Client Script support

      As per the title. We need client scripts to apply at a Quick Create level. We enforce logic on the form to ensure data quality, automate field values, etc. However, all this is lost when a user attempts a "Quick Create". It is disappointing because, from
    • Kaizen #152 - Client Script Support for the new Canvas Record Forms

      Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
    • DNS set up

      I want to create an email with my company domain. When I tried to add new record with cloudflare it didn't work. The DNS record can't be manually added. I followed the instruction but still can't add it. Could you help?
    • Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

      The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks
    • General suggestions

      Hello, I've picked this forum as it is at the top of the list! :) First suggestion: A general forum for issues and comments that are not specific to a particular Zoho application. Second suggestion: Put a link on the home page to "Zoho Identity Access Manager" The first suggestion came about because I didn't know where to post the second! ;) Regards Mark
    • Can't upload attachments.

      I can't upload attachment in Zoho Mail.
    • Need Guidance on SPF Flattening for Zoho Mail Configuration

      Hi everyone, I'm hoping to get some advice on optimizing my SPF record for a Zoho Mail setup. I use Zoho Mail along with several other Zoho services, and as a result, my current SPF record has grown to include multiple include mechanisms. My Cloudflare
    • How use

      Good morning sir I tried Zoho Mail
    • Zoho Mail Desktop App Not Loading + Can’t Manage Multiple Accounts

      Hi everyone, I’ve been having ongoing issues with the Zoho Mail desktop app for the past few weeks. The app starts to load but gives up midway and never actually opens — there’s no error message, it just stops loading. The main reason I use the desktop
    • Error when sending emails from Zoho

      Hello, When trying to send an email from Zoho CRM I keep getting the below error: javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the user credentials were incorrect. Any support on this will be much appreciated. Thanks,
    • Zoho Tables is now live in Australia & New Zealand!

      Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables
    • Next Page