E-Invoicing in Belgium with Zoho Inventory

E-Invoicing in Belgium with Zoho Inventory

Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. Invoices and credits notes must be exchanged in a prescribed digital format.

How E-Invoicing Works 

Belgium's e-invoicing system runs through the Peppol (Pan-European Public Procurement Online) network, a secure digital framework that allows businesses to exchange invoices and credit notes electronically through certified Access Points. 

Every transaction sent through Peppol follows the EN 16931 structure and is formatted according to Peppol BIS 3.0 (UBL), a standardised XML layout. Once validated, the network facilitates the document transmission from the seller's access point to the buyer's access point.

Products Supported

E-Invoicing will be supported in Zoho Inventory, Zoho Books and Zoho Billing. 

How Zoho Inventory Handles Belgium e-Invoicing

Zoho Inventory aligns your invoicing and billing workflow with Belgium's structured e-invoicing model. Storecove acts as the certified Peppol Access Point, handling the secure transfer of transactions between Zoho Inventory and your customer's accounting software in accordance with Belgium's e-invoicing.

Supported Functionalities in Zoho Inventory

Zoho Inventory supports: 
  1. Both sending of outgoing invoices and credit notes, as well as receiving incoming bills and vendor credits through Peppol.
  2. Sending of transaction PDF through Peppol network.
    1. Invoices
    2. Credit Note
    3. Bills
    4. Vendor Credits
  3. Sending Reference fields.
    1. Order Reference
    2. Project Reference
    3. Payment Reference (Supported Payment modes: Cash, Checks, Card)
  4. Monitoring and filter real time transaction status with predefined filters.
    1. Yet to Push
    2. Pushed
    3. Failed
    4. Accepted
    5. Rejected
  1. Fetch customer name and address details using their VAT ID.
  2. Automatically push recurring and subscription invoices to Peppol.
  3. Bulk push invoices and credit notes.
  4. Cross border transaction support.
  5. Accept or reject the bills received from your vendors through Peppol.
  6. Availability of UUID in export
  7. Availability of e-invoice transaction status in webhook and custom functions.
  8. Map existing Custom Field to Tax Registration Number field.
  9. Map Tax Registration Number field to CRM field.

Modes of transaction communication:

Since not all our users will be on Peppol just yet, here is how Zoho Inventory will handle invoicing and communication. 
When transactions are created, they can be communicated to customers through the following modes:

Type of Businesses supported in Zoho Inventory
Mode of Communication in Zoho Inventory
VAT Registered & On Peppol Network
Peppol & Email
VAT Registered & Not on Peppol Network
Email Only
Unregistered/B2C
Email Only

Features not yet supported. 

Today the apps do not support the below functionalities yet. 
  1. Additional Payment Reference Field: Credit & debit transfer, ACH Direct debit.
  2. Support for additional attachments.
  3. Supporting businesses that are registered in Peppol with different legal identifier; for example - 0088:5412345000013 , 9925:BE0123456789 , 0208:0123456789 .
These are features we're working on and will be released shortly. We will update you as and when we update these. 

Enabling E-Invoicing in your Zoho Inventory organization

  1. All new paid organization created (with Business Location as Belgium) will automatically have access to the new e-invoicing functionalities.
  2. Existing paid organization will find an in-app banner notification inside your organization.
    1. Enable E-Invoice: Once you click on 'enable e-invoice' in the banner, we will enable the necessary fields (VAT Registration Number in Tax Settings and Tax Registration Number in your Customer Module) in your organization.
    2. VAT ID Matching: The wizard will then guide you to map the above created new fields with any existing field used by you in your organization for recording such information. 

For users using Zoho CRM-Zoho Inventory

If you've enabled Zoho CRM and Zoho Inventory integration, please follow the below instructions to map fields. 
  1. Edit the configuration in Zoho Inventory - Zoho CRM integration in Settings.
  2. Re-map the fields you're currently using to capture VAT Registration Number and Tax Registration Number with the newly added Custom Fields introduced here.
  3. Once saved, the data captured in Zoho CRM will then be mapped to the new custom field created in Zoho Inventory. 

Want to Test the features before opening up live in your organization?

If you want to test the features in a Sandbox environment before enabling them live in your organization, please create a new trial organization in Zoho Inventory and reach out to us. We will enable the necessary settings from our end. 

Info
Here is a detailed help document which provides instructions on how to setup e-invoicing in Zoho Inventory.

Pricing

Zoho Inventory includes support for up to 1,000 send/receive transactions in its paid plans. Once you cross 1000 transactions, you can purchase an add-on that provides 500 additional transactions for €15.

Need Help?

If you have questions related to e-Invocing or need help with setting it up in Zoho Inventory,  reach out to us through the comment section below or drop an email to support@eu.zohoinventory.com. Our team will be glad to assist.