Extension Pointers - JS SDK series #4: Managing data from a widget using ZOHO.CRM.HTTP

Extension Pointers - JS SDK series #4: Managing data from a widget using ZOHO.CRM.HTTP

Handling and managing the data between two applications is a major factor for an efficient business. There are a variety of ways to handle data between Zoho CRM and other third-party applications. You can use deluge CRM tasks, create connectors, use API tokens or JS SDK based on your business requirements. In this post, let's take a look at how the JS SDKs help manage data using a widget. 

The JS SDK ZOHO.CRM.HTTP supports different HTTP methods and allows you to make Ajax calls from a widget.

The different HTTP methods are:
  • GET - To retrieve data/resources from the resource server.
  • DELETE - To delete a resource at a particular location. 
  • PATCH - To update a specific detail of the resource. This method updates the target resource with the provided content without changing other data. 
  • POST - To insert or upload any new resource to the server.
  • PUT - To update an existing resource. This replaces the target resource with the updated content.
In this post, let's assume a couple of scenarios that may be involved in an integration between Zoho CRM and Asana, a project management application. Let's explore how the HTTP methods GET and POST can be invoked from a widget while implementing the integration.

Consider a service-based software development company that manages its sales cycle in Zoho CRM and project management in Asana. Once they close a deal for a new app development, they kickstart their work and handle the project development and management processes in Asana. An integration between these two services can handle some valid use cases.

Scenario 1: Let's assume that a new project will be created in Asana as soon as a deal is closed in Zoho CRM. In this case, the details about the new project will need to be added into Asana with information from the Deals module of Zoho CRM in order to continue project management in Asana.

Lets see how to achieve this scenario using ZOHO.CRM.HTTP.post JS SDK.

Syntax: HTTP POST

ZOHO.CRM.HTTP.post(request)

Here request is the request object constructed with the following details:

Request Object

Name
Type
Description
params
Object
Request parameters to be constructed to invoke HTTP POST.
headers
Object
Request headers required.
body
Object
Request parameters to be constructed to invoke HTTP POST.

createproject.js Code snippet:

Util={};
var orgVal;
var json;
var jsonObj;
var EntityId;
var EntityName;
var rec3;
var wid="11**********71"; //hardcoded the workspace id for demonstration purposes
var projname;
function initializeWidget()
{
//Subscribe to the EmbeddedApp onPageLoad event before initializing the widget 
ZOHO.embeddedApp.on("PageLoad",function(data)
{
EntityName=data.Entity;
EntityId=data.EntityId;
console.log(EntityId);
console.log(EntityName);.
//Fetching deal related details using getRecord API
ZOHO.CRM.API.getRecord({Entity:EntityName,RecordID:EntityId})
.then(function(data){
console.log(data)
projname= data.data[0].Deal_Name;
})

/*The personal access token of Asana has been stored in custom variable and retrieved using the getOrgVariable method */
ZOHO.CRM.API.getOrgVariable("jssdkextension__Accesskey").then(function(data){
org=data.Success;
orgVal="Bearer "+org.Content;
console.log
(org.Content);
console.log(orgVal);
})

Util.create=function()
{
setTimeout(function(){
/*Constructing the request parameter (header and body) to pass to the HTTP POST method */
var request ={
headers:{
Authorization : orgVal,
},
//Field values to create a project in Asana are passed in the body section
body:
{
"data": {
"name": projname,
"start_on": document.getElementById("dateproject").value,
"due_date": document.getElementById("lastdateproject").value,
"notes": document.getElementById("notes").value,
},
}
}
// Invoke the HTTP POST to create the project
ZOHO.CRM.HTTP.post(request)
.then(function(data){
jsonObj = JSON.parse(data);
console.log(jsonObj);
rec3=jsonObj.data.gid;
console.log(rec3);
})
},500)
}
})
//Initialize the widget
ZOHO.embeddedApp.init();
}

In this above code snippet, the Asana API to create a project is used. The deal-related details are fetched using getRecord Zoho CRM API. The fetched deal name, along with the input values (project start date, project due date and project notes), are constructed and passed to the body parameter of the API call. The project is created upon clicking the 'Create project in asana' button. Similarly, you can modify and enhance the above functionality according to your business needs.



Scenario 2: Assume after creating the project in Asana you have gone ahead and added some tasks for that project in Asana to manage the project. Now, while you're looking at the Zoho CRM contact associated with this particular project, you'd like to look at the tasks associated with that project, from within Zoho CRM itself.

Lets see how to achieve this scenario using ZOHO.CRM.HTTP.get JS SDK.

Syntax: HTTP GET

ZOHO.CRM.HTTP.get(request)

Here request is the request object constructed with the following details:

Request Object

Name
Type
Description
params
Object
Request parameters to be constructed to invoke HTTP GET.
headers
Object
Request headers required.

associatedTasks.js Code snippet:

Util={};
var orgVal;
var json;
var jsonObj;
var rec;
var pid="1**********3"; //hardcoded the project id for demonstration purposes
function initializeWidget()
{
//Subscribe to the EmbeddedApp onPageLoad event before initializing the widget 
ZOHO.embeddedApp.on("PageLoad",function(data)
{
/*The personal access token of Asana has been stored in custom variable and retrieved using the getOrgVariable method */
ZOHO.CRM.API.getOrgVariable("jssdkextension__Accesskey").then(function(data){
org=data.Success;
orgVal="Bearer "+org.Content;
console.log
(org.Content);
console.log(orgVal);
})
setTimeout(function(){
/*Constructing the request parameters to pass to the HTTP GET method for fetching tasks associated to the specific project*/
var request ={
headers:{
Authorization : orgVal,
}
}
// Invoke the HTTP GET to receive the response of the initiated request
ZOHO.CRM.HTTP.get(request)
.then(function(data){
jsonObj = JSON.parse(data);
console.log(jsonObj);
rec=jsonObj.data;
console.log(jsonObj.data);
//Looping through every task detail and retrieving the task names
for (i = 0; i < rec.length; i++) 
{
/*Creating a list and populating the task name of the different tasks associated with the respective project*/
var taskname=rec[i].name;
var node = document.createElement("LI");  
var textnode = document.createTextNode(taskname);  
node.appendChild(textnode);  
document.getElementById("myList").appendChild(node);  
}
})
},500)
})
//Initialize the widget.
ZOHO.embeddedApp.init();
}

In the above code snippet, we used the Asana APIs to get tasks. The list of tasks for a particular project is fetched using the get tasks API and populated in a list. Similarly, you can modify and enhance the above functionality according to your business needs.



In this way, you can use the JS SDK ZOHO.CRM.HTTP to manage data through different HTTP methods. We hope you found this information useful. Keep following for more inputs.

SEE ALSO


    • Sticky Posts

    • Kaizen #198: Using Client Script for Custom Validation in Blueprint

      Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.

    • Kaizen #226: Using ZRC in Client Script

      Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this

    • Kaizen #222 - Client Script Support for Notes Related List

      Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how

    • Kaizen #217 - Actions APIs : Tasks

      Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.

    • Kaizen #216 - Actions APIs : Email Notifications

      Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are

    • Recent Topics

    • Looking for Guidance on Building a Zoho Website

      I'm exploring the possibility of building a custom website with specific features using Zoho as an alternative platform. My goal is to create something similar to https://gtasandresapk.com , with the same kind of functionality and user experience. I'd

    • My Zoho mail stopped receiving or sending emails about 3 hours ago

      Its a pop 3 account. The emails get into the actual mailbox on the server and I can send emails directly from the server, but they are no longer in Zoho, in neither of my Zoho accounts. All green ticks under Mail Accounts under Settings

    • Zoho Cliq not working on airplanes

      Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly

    • Request to Recover Deleted Task List – Project ID: RIV-MOD-10722

      Hi Zoho Team, I hope this message finds you well. My Zoho task list associated with Project ID: RIV-MOD-10722 appears to have been deleted. When I clicked on the task link from the email notification, I received the following message: "Task has been deleted

    • Email Insights included in Bigin emals are marked as SPAM everywhere

      Today I noticed that email recipients who use Office 365 never receive emails sent from Bigin. Further examination showed that all Email Insights links in email headers are marked as spam/phishing by Office 365. Example screen included. The problem is

    • How do I import Connected Records for a Deal?

      Can you point me to an example of the CSV file that would add related records to an existing CRM Deal? I imported a Deal, then tried importing a connected record using a unique ID that references the Deal ID, but it doesn't attach it to the Deal rec

    • File Upload Field in Zoho Forms Not Updating Existing File in Zoho CRM

      Hi everyone, I’m trying to understand the behavior of a file upload field mapped from Zoho Forms to Zoho CRM. Scenario There is a File Upload field in a Zoho CRM module. A Zoho Form also has a File Upload field, which is mapped to that CRM field. When

    • Zoho Training

      Greetings! I am trainer. My focus area is Project Management and MS Project. I have used Zoho CRM to a good extent. Though, I was interested in using ZOHO projects, as there were no live projects, I could not take it up for studies. Recently a client

    • Detailed list of scoring rules in Zoho CRM

      Good morning Zoho community, warm greetings The reason for my message today is that I have a problem with my CRM, which I will explain below: Our organization has scoring rules designed to rate our potential customers or leads in the application based

    • How to create a summary document from Projects details

      Hi, Our team is creating many projects inside Zoho Project. When closing a project, they write a summary document containing data from the projects it-self (understand project budget, customers, etc...), and editable (ie the document is either a Writer

    • Host in US Data Centre

      I humble apply to be registered on US Data centre

    • convert the project to templet

      i have some deployment ME product for different customer , i need to create a fixed template for use it rather then keeping creating this template every time

    • Best practices for managing Project Charters, Business Case and RAID logs within Zoho?

      Hello everyone, I’m currently refining our PMO setup within Zoho Projects and I’m curious how others are handling high-level governance documentation. We’ve been using the standardized Project Charter, Business Case and RAID frameworks from projectmanagertemplate.com

    • Work Orders / Bundle Requests

      Zoho Inventory needs a work order / bundle request system. This record would be analogous to a purchase order in the purchasing workflow or a sales order in the sales cycle. It would be non-journaling, but it would reserve the appropriate inventory of

    • Izettle or Sumup Integration for Zoho Books.

      The Stripe & Square clearing works great in Zoho Books. Any further integrations planned in the future for Izettle or Sumup? These card processors are very common for taking payments with a card reader.

    • Trying to access records in a custom module in Zoho Desk and not having luck

      I've built a custom module in Zoho Desk and am using a custom function to query the records in the module and I'm not having any luck. The only way I have found to retreive a record is by getting it by its recordID (the long zoho assigned one). The function

    • ZOHO Books Smart Accounting Software for Travel Agency

      Dear Travel partner, Contact for Travel Agency Accounting Setup & Training Vansh Travel (ZOHO Books Authorised partner) Email: info@vanshtravel.com Mo: +91 98984 95155 Please find PDF   

    • 452 Mailbox delivery restricted by policy error

      We have been testing Zoho desk for about a week now and have been forwarding emails in via an Exchange Online Mail flow rule without issue until yesterday. Suddenly yesterday morning we started getting the vast majority of the emails stuck in Pending

    • Send Email reply on behalf of Agent

      Hi, When using the send email reply via the API I can set the reply on behalf of the customer by using impersonatedUserId in the header of the API call. Is there a way to do this for Agents too? I need to be able to send an email reply on behalf of an

    • Sharing Tickets to a team within a department

      Hi there, We have a need for one department to be able to share tickets to a specific team within a department, I'm wondering if this is possible? All the shared tickets are going into the 'Shared Tickets' view for the whole department but is there a

    • Do not use isnull()

      Does not always return booleans. Can also return null. Never use this function. Just use var==null instead.

    • FSM integration with Books

      Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders

    • Unable to load a specific image

      Hi I am trying to upload an svg file, which reports that there is "a problem with the file", but does not say what sort of problem. I can't find anything which says which files are supported, so it may be it does not support svg. (which would be a real shame) The file itself will open in either Firefox or Chrome without problem. For the moment I am using a png file, which does not zoom well of course. David

    • Why does the Address field show the wrong map location even with a correct Pincode?

      I am noticing an issue with the Address field map in Zoho Creator. When I enter a city name that exists in multiple locations within the same state, the map sometimes points to the wrong area even if I have entered the correct Pincode. Currently, it seems

    • Archive Option in Conversation View

      Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't just

    • Outlook/Hotmail Blocking Zoho SMTP IPs (S3150)

      We are currently facing a serious deliverability issue with Zoho SMTP while sending transactional OTP emails for our production application. Emails sent to Outlook / Hotmail addresses are being rejected with the following error: 550 - 5.7.1 Unfortunately,

    • Outlook is blocking incoming mail

      Outlook is blocking all emails sent from the Zoho server. ERROR CODE :550 - 5.7.1 Unfortunately, messages from [136.143.169.51] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). It looks

    • Zoho Social API for generating draft posts from a third-party app ?

      Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.

    • Temporarily rate limited due to IP reputation.

      We have suddenly started receiving the following Mail Delivery Status Notification: Diagnostic-Code: 4.7.650 The mail server [136.143.184.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://aka.ms/postmaster

    • IMPORTANT: It doesn´t search for letters with portuguese characters.

      Some of my articles have for example the word "vídeo". But if I search for "vídeo" it doesn´t find them. If I search for "video" it does find them. Idealy, it should find the articles either way. But if I have to choose, it would be better to find the

    • IMPORTANT: It doens´t show full article name on search - Should add line break

      When we search for articles, it doesn´t show the full name. There should be a line break so the user can see the full article name, otherwise the user can´t know if that´s the article he/she is looking for. This is very important, otherwise the user has

    • Zoho Books - Payment Gateway - Revolut

      Hi Books Team, My feature request if to include the popular platform Revolut as a payment collection option on invoices in Zoho Books. Please upvote if you are also looking for this option.

    • Zoho Books | Product updates | January 2026

      Hello users, We’ve rolled out new features and enhancements in Zoho Books. From e-filing Form 1099 directly with the IRS to corporation tax support, explore the updates designed to enhance your bookkeeping experience. E-File Form 1099 Directly With the

    • Kaizen #233 - Generating AI-powered Follow-up Emails Using CRM Functions and Widgets

      Hey everyone! Welcome back to another interesting post in the Kaizen series! Sales teams regularly capture interaction notes in CRM after speaking with prospects. However, drafting a follow-up email that reflects the conversation context can be repetitive

    • Connect Bank in Zoho Books

      Can I connect UOB or Ariwallex in Zoho Books?

    • Using MPN across multiple SKUs and inventory tracking

      I have several different SKU's that share a common MPN and would like to track inventory by MPN. SKU1 has MPN1 assigned SKU2 has MPN1 assigned Here is an example If I start with 5 of MPN 1 in stock I want each SKU1 and SKU2 to show as 5 in stock, If I

    • Marketing Tip #1: Optimize item titles for SEO

      Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantly

    • Feature Enhancement Request – Text Formatting Options in Item Description (Zoho Books/Quotes Module)

      Dear Zoho Development Team, Greetings from Radiant360 Integrated Technical Services LLC. We would like to bring to your attention a functional limitation we've encountered within the Item Table / Quote Description section of Zoho Books (and Zoho CRM Quotes).

    • ZOHO Books Query

      Good day, Can someone please advise. I recently migrated from ZOHO Invoice to ZOHO Books. No that I want to use the inventory on Books I cant as all my items have transaction history. The person I spoke to at ZOHO said I need to create a new Company profile

    • Best way to schedule bill payments to vendors

      I've integrated Forte so that I can convert POs to bills and make payments to my vendors all through Books. Is there a way to schedule the bill payments as some of my vendors are net 30, net 60 and even net 90 days. If I can't get this to work, I'll have

    • Next Page