Nous sommes ravis de fêter le septième anniversaire de Zoho Cliq avec le lancement de la version 6.0 : Simplifier le travail. Cette version contient de nombreuses mises à jour conçues pour améliorer votre expérience de travail. Grâce à de nouvelles fonctionnalités et améliorations, nous simplifions le travail, boostons votre productivité et rendons la collaboration plus fluide que jamais.
Dans cet article, vous découvrirez un aperçu des principales fonctionnalités et améliorations, classées par catégories, avec des liens vers des articles détaillés pour approfondir chaque nouveauté. Découvrez comment ces mises à jour peuvent transformer votre façon de travailler et vous permettre d'être plus efficace que jamais !
Administration renforcée
Une gestion efficace repose sur des contrôles administratifs solides. Zoho Cliq 6.0 vous apporte des fonctionnalités avancées qui optimisent la gestion administrative. Prévenez les pertes de données, organisez vos fichiers, et intégrez facilement vos équipes pour une productivité accrue.
🔒 Prévention des pertes de données (DLP)
- Protégez vos informations sensibles et empêchez le partage non autorisé de données.
🗂️ Optimisation du stockage
- Supprimez facilement les fichiers obsolètes ou inutilisés pour garder un espace de travail optimisé et sans désordre.
👥 Intégration rapide d'équipes à grande échelle
- Intégrez de grandes équipes en toute simplicité, sans les obstacles habituels.
🤖 Canaux et bots préconfigurés
- Simplifiez l'accueil des nouveaux membres avec des canaux et bots prédéfinis, assurant un onboarding automatisé et fluide.
De plus, des fonctionnalités telles que la recherche dans le panneau d'administration, l'exportation des rapports d'utilisation et les restrictions IP par appareil vous offrent un contrôle accru et une flexibilité renforcée pour vos opérations administratives.
Collaboration optimisée
La collaboration favorise l'innovation et la réussite des équipes en assurant que chacun soit aligné et engagé. Renforcez la communication et optimisez le travail d'équipe en maximisant l'impact des échanges. Ces outils vous permettent de travailler de manière plus stratégique ensemble, que ce soit pour créer des messages efficaces, suivre des conversations importantes ou organiser des réunions productives.
🖋️ Rédaction enrichie
- Formatez facilement vos messages, ajoutez des liens et citez du texte sans avoir à mémoriser des raccourcis complexes.
🔒 Réunions sécurisées
- Gérez l'accès à vos réunions en verrouillant les sessions, assurant ainsi que seuls les participants autorisés puissent y accéder.
📝 Résumé instantané
- Créez des résumés de chat concis en quelques clics, afin de ne jamais manquer d'informations importantes.
📄 Extraction de texte facile
- Copiez rapidement le texte des captures d'écran partagées pour une consultation ou une documentation rapide.
⏰ Heures de connexion
- Découvrez quand vos coéquipiers sont généralement en ligne, ce qui permet d'optimiser la communication et d'assurer une meilleure réactivité.
🔔 Alertes de réactions
- Recevez des notifications instantanées chaque fois que vos messages reçoivent des réactions, favorisant un environnement plus interactif.
⌨️ Raccourcis clavier personnalisés
- Accédez rapidement aux fonctionnalités avec des raccourcis clavier sur mesure pour améliorer votre productivité.
🔄 Rappels périodiques (bêta)
- Programmez des rappels pour les suivis réguliers ou les réunions répétées, afin que votre équipe reste sur la bonne voie.
Plateforme pour les développeurs : Hub d'innovation
Dites adieu aux tâches répétitives et profitez d'une intégration technologique fluide dans vos processus quotidiens. Avec nos nouvelles fonctionnalités (appels automatisés, planificateurs, tableaux et graphiques), vous êtes prêt à relever les défis et à maintenir votre équipe informée.
📞 Alertes d'appels automatisés
- Permettez à vos bots d'effectuer des appels pour signaler des alertes critiques nécessitant une attention immédiate.
📊 Tableaux et graphiques
- Convertissez les données brutes en visuels clairs pour une analyse approfondie et des rapports plus efficaces.
📅 Planificateurs optimisés
- Organisez les tâches avec des options périodiques personnalisables afin d'assurer votre progression.
Une performance exceptionnelle
Chez Zoho, nous savons que chaque minute gagnée vous permet de vous concentrer davantage sur l'essentiel. Ainsi, nous sommes ravis de vous présenter des améliorations significatives en termes de vitesse et d'efficacité, qui vous permettront d'améliorer votre flux de travail quotidien. Avec des appels individuels, une diffusion vidéo fluide et une gestion administrative simplifiée, Cliq vous permet de communiquer et de collaborer de manière continue et sans accroc.
🚀 Vitesse de lancement
- Démarrez rapidement et efficacement, et accédez à vos messages sans délai.
📞 Appels individuels
- La qualité des appels est améliorée et les décrochages réduits pour des conversations plus fluides.
🎥 Streaming vidéo plus fluide
- Bénéficiez d'une lecture vidéo fluide grâce à un streaming adaptatif, pour une expérience de visionnage sans interruption.
⚡ Gestion administrative simplifiée
- Gérez les utilisateurs sans effort avec un chargement groupé, réduisant ainsi les temps d'attente et bien d'autres avantages.
Efficacité en déplacement
Dans un monde où la flexibilité et l'accessibilité sont essentielles, la communication mobile joue un rôle crucial dans une collaboration fluide au travail. L'application mobile de Zoho Cliq intègre de nouvelles fonctionnalités conçues pour favoriser un engagement significatif et optimiser la gestion des flux de travail. Avec ces outils à portée de main, restez connecté et réactif face aux défis et aux opportunités.
🖥️ Partage d'écran
- Partagez votre écran lors de réunions et animez des discussions productives directement depuis votre mobile.
🌟 Personnalisation des réunions
- Définissez des thèmes et arrière-plans pour vos réunions afin de créer des présentations professionnelles en accord avec votre marque.
🎛️ Contrôle des réunions
- Gérez l'audio, la vidéo et les participants depuis votre mobile pour un contrôle total de vos réunions.
🔍 Recherche optimisée
- Accédez rapidement aux messages, fichiers et conversations grâce à des outils de recherche avancés avec tags et filtres pour des résultats précis.
Mettez à jour votre application vers Zoho Cliq 6.0 pour simplifier vos flux de travail et booster votre productivité.
L'équipe Zoho France
Recent Topics
Zoho Bookings changes Lead Source
Hi. i would like to know if there's a way for Zoho Bookings to not change the lead source when booking a lead for an appointment as the lead source will be used in a report. Scenario: Lead source: Website after booking an appointment Lead source: Zoho Bookings Thanks. Dan
Need to set workflow or journey wait time (time delay) in minutes, not hours
Minimum wait time for both Campaigns workflows and Marketing Automation journeys is one hour. I need one or the other to be set to several minutes (fraction of the hour). I tried to solve this by entering a fraction but the wait time data type is an integer
Suggestion: Associating Assets with Company in Zoho FSM
Hello Team, I would like to share an idea based on practical experience. Currently, all assets in the Zoho FSM Asset module are linked to a specific contact person. I would like to know if it is possible to associate assets with a company instead. This
Zoho Inventory / Finance Suite - Extend Visibility of File Names on Attachment Fields
Hi Inventory / Finance Suite team, I noticed recently that when you add an attachment field to a module in Inventory, only the first 8 characters of the file name are visible on the details view. 8 characters is not a useful amount and there is plenty
AI Interview Insights: Turn Recorded Interviews into Quick Transcripts & Summaries
Evaluating interviews shouldn’t require replaying long recordings or taking manual notes. With AI Interview Insights, you can now review complete transcripts and AI-generated summaries of your One-way (Recorded) interviews right inside Zoho Recruit. This
Edit Pinned Comments in Zoho Desk
It's great that private comments can now be pinned to the top of the ticket but what would be extremely helpful would be to allow for the pinned comment to be edited vs. having to find the comment in the ticket to edit it.
Many Notes Becoming Unusable
Hello. The Notebook app is becoming unusable. I'm getting odd-looking results from my searches. Some of the notes, after clicking on them, show an update button that does absolutely nothing. Not sure what has happened, but it would be nice to get this
Kaizen #218: Actions APIs - Field Updates
Hello all!! Welcome back to a fresh Kaizen week. In the previous weeks, we covered Workflow Rules APIs, Actions APIs - Email Notification APIs, and Tasks Update APIs. This week, we will continue with another Actions API - the Field Update API in Zoho
How Contract Types and Templates Form the Backbone of Zoho Contracts
Every contract in Zoho Contracts starts with two essential elements: Contract Type and Template. These are not just administrative steps. They define how every contract in your organization is created, governed, and managed over time. Let us look at the
E-Invoicing in Belgium with Zoho Books
Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. This means that invoices and credits notes must be exchanged in a prescribed digital format. How E-Invoicing
Zoho Books Finance Modules Not Accessible in Zoho CRM Mobile App
We have integrated Zoho CRM with Zoho Books using the Zoho Finance Suite integration. In the CRM web version, we can see the Finance modules (Estimates/Quotes, Invoices, Sales Orders, Items, Payments) and are able to create invoices and quotes directly
Greek character in Deluxe script
Hi, We have been using a script since 2022 which replaces characters in Greek contact names using replaceAll. Since this morning, all the Greek characters used in the script have turned to question marks. I tried retyping the characters, copy-pasting
CRM Related list table in Zoho analytics
In Zoho Analytics, where can I view the tables created from zoho crm related lists? For example, in my Zoho CRM setup, I have added the Product module as a related list in the Lead module, and also the Lead module as a related list in the Product module.
Zoho Flow Credits
Hi , I would like to ask the reason why every time I added plus credit but few days later I will return back to default? (as below I add credit to 3000 but today It change back to 1000) Most important is, when the credit fully used, not any reminder to
Connecting zoho creator to zoho writer to send prefilled documents
i will paste the worflow below // Get user's submitted data from the form userSalary = input.Current_Salary; userCIBIL = input.CIBIL_Score; userEmail = input.Email; userName = input.Name; // You need to get the Document ID from the URL of your Zoho Writer
Zoho Creator to Zoho Writer for prefilled documents...
In response to the question about connecting Zoho Creator to Zoho Writer for prefilled documents, I wanted to share a working implementation that demonstrates how to use the record_id parameter with the Zoho Writer Merge API. This allows Writer to automatically
Managing functions
Can someone let me know if there are any plans to improve the features for managing functions in CRM? I have lots of functions and finding them is hard. The search only works on the function name and the filter only works on function type. I have created
Introducing our latest privacy enhancement - Hiding email IDs in Zoho Cliq Networks
Hello everyone, Zoho Cliq Networks offers a powerful collaboration platform that allows businesses to create dedicated digital workspaces for external vendors, partners, or individuals you want to communicate with professionally without adding them to
zoho performance
OVERALL CONFIGURATION OF ZOHO PERFORMANCE Quarterly performance review Self rating and scoring Manager rating and scoring
Zoho Social API for generating draft posts from a third-party app ?
Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.
When will it be possible to edit Subform records via either views or tabular reports?
Hey there, data maintenance often requires mass update of quite a lot of records. While this is a piece of cake via either List view or Zoho sheet view, the same cannot be carried out for subform records yet. When one of the two options will be made available?
Onboarding
Hello Team, Im yuktha working as HR at Ossisto Technologies. We are currently utilizing zoho for onboarding candidate. right now facing issue with onboarding Attaching the screenshots for your reference
Move attachments from one module to another with Deluge
I have created a button that works just like the convert button for my custom modules. I would like this custom function to move any attachments in this record to the new module. I can't seem to find any documentation on how this can be accomplished.
Archiving Contacts
How do I archive a list of contacts, or individual contacts?
How do I change a form's name? Why isn't this more intuitive?
Can someone please let me know how to change a form's name?
Updating Secondary Contact (CCs)
We use Zoho Forms to capture the user request and integrated with Zoho Desk to raise tickets. Active Microsoft login is captured in our Zoho forms and registered as Primary contact in Zoho desk ticket. We also an have an option to raise ticket on behalf
Control Over Zia Generative AI Reply Assistance Behavior
Hello, I would like to request an enhancement to the Zia Generative AI feature, specifically concerning the Reply Assistance within Zoho Desk. Current Issue: When replying to a ticket, the Ticket Properties section is automatically replaced by the Zia
AI feature in Zoho Desk suggesting answers based on past ticket threads
Hi I would like to suggest something that would be very useful : instead of suggesting answers based on the Knowledge Base, I think it would be great if Zia could analyze the history of all customer and agents threads, to suggest answers in new tickets.
Zia now integrated with Open AI in Zoho Desk
The powerful integration of Zia with OpenAI, has empowered Zoho Desk reach a new level of efficiency and performance. With contextual self-service capabilities, Zia enables agents to boost their productivity and delivers superior customer experiences.
Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences
Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote
Employee self-service portal: Onboarding and continuous learning platform for support reps
Hello everyone, In any organization, employees must go through multiple courses to learn about the product, their organization's standards, and how to respond to customer queries using the knowledge base articles available. This typically requires completing
2024 Email Authentication Standards: Elevating Security with Google and Yahoo
In contemporary email communication, email authentication plays a pivotal role in mitigating email fraud, spam, and phishing attacks. Brace yourself for a new level of security. Starting February 2024, Gmail and Yahoo will be implementing robust email
Contact custom field in layout
Good day, all, I have an "Extension" custom field in contacts, and would like to display the contact extension in the ticket layout, but I don't seem to be able to. What am I missing? Thanks Rudy
Is there a way to automatically add Secondary Contacts (CCs) when creating a new ticket for specific customers?
Some of our customers want multiple contacts to receive all notifications from our support team. Is there a way to automatically add secondary contacts to a ticket when our support team opens a new ticket and associates it with an account? This would
Exact match in name when searching workdrive
Hello, I am wondering how to search workdrive files/folders with an exact match in the name. For example, when I search across folder with the url param search[name]=someName, I get multiple results such as "someName", "someNameAndMore", or "someName
Meeting impossible to use when sharing screen
he Meeting tool in Brazil is practically unusable when sharing anything, whether it’s a presentation or simple navigation. When accessed via Cliq, the situation gets even worse: even basic calls fail to work properly, constantly freezing. And as you are
Add System Pre-Defined Lookup Field to Subform?
Hi there! New to using Zoho, so this may already exist, but I'm having trouble figuring it out. Is there a way to get the system pre-defined Account Lookup field (in our case, renamed to Company Name), as the starting point for a subform? In our company,
Changing the Default Search Criteria for Finding Duplicates
Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.
Text widgets in dashboards
Having a text widget in a dashboard would help immensely. It would allow adding links to related documents, relevant CRM views, etc. It would allow adding explanations of the data displayed in the other widgets, about how to interpret them or about filtering.
Is there a way to create a desktop shortcut for a website course portal?
Hello everyone, I recently got a laptop and bought an online course from a website, Skillwint.com, which I visit regularly. I open that site many times a day and want to create a desktop shortcut so I can open it directly instead of searching in the browser
Next Page