Important Update: Changes to Google Translate Support in Zoho SalesIQ

Important Update: Changes to Google Translate Support in Zoho SalesIQ

We’re updating our default chat translation options across all Zoho SalesIQ data centres to offer a more secure, in-house solution for your translation needs.

What’s changing?

  • We will be offering Zoho Translate (our in-house tool) as the default translation option for all data centres; secure, private, and in-house. The Google Translate option (under Global settings) will not be available by default anymore.
  • You can still choose to continue using Google Translate for your translation needs. Google Translate will be available as a separate integration and can be used with your Google Translate credentials. Refer our help-guide for the steps to integrate.
Alert
IMPORTANT: The transition from Zoho Translate to Google Translate will be live for all DCs effective from December 31, 2025. 


What can you expect?


User type


 What's coming?

Existing users using Google Translate (Global settings)

A prompt will appear to switch to Zoho Translate. If not switched by December 31, 2025, you will be automatically transitioned.

Existing users not using Google Translate (Global settings)

Zoho Translate will be enabled by default; Google Translate will be available as an integration and can be used with your Google Translate credentials.


Info
Note: For new users (Pro & Enterprise), Zoho Translate is being enabled by default. Google Translate is provided as an integration and can be used with your Google Translate credentials.

Why this change matters?

  • Switching to Zoho Translate eliminates dependence on external sub-processors like Google Translate, giving you greater privacy protection and control over data handling.
  • This update also ensures compliance with global privacy standards in all regions while providing a secure, reliable translation experience. 
  • Zoho Translate is built in-house, giving better control over your data while still allowing you to use Google Translate if you need it.

Feel free to reach us at support@zohosalesiq.com for any queries or clarifications.

Warm regards,
Team Zoho SalesIQ

    • Recent Topics

    • Make Every Conversation Count: Personalize Your Chatbot for Human-Like Engagement

      Imagine walking into your favourite coffee shop, and before you even place your order, the waiter asks, "Would you like your usual?" That small gesture makes you feel recognized and valued, strengthening your connection with the place. Now, what if your

    • Kaizen 185 - Subqueries in COQL API

      Hello everyone!! Welcome to another Kaizen week, where we discuss developer centric topics every Friday. This week, we have picked an interesting topic to discuss - Subqueries in COQL API. Zoho CRM's CRM Object Query Language (COQL) is a powerful way

    • How to fetch data from zoho books into mysql workbench directly not manually?

      I'm stuck with this problem of fetching data rom books to mysql workbench. I've gone across couple of tools but its not working . Please anyone has got any idea please share. Thanks

    • Automation of packaging and printing shipping labels

      How can I automate the creation of packages and shipping labels for my orders?

    • FILE_NOT_SUPPORTED Error making Bulk Write request

      Hello, I am trying to perform a Bulk Write request to the Leads module of Zoho CRM. I am able to successfully upload a zipped CSV file but I get the following error when I initiate the bulk write job: 400 - {"status":"error","code":"FILE_NOT_SUPPORTED","message":"File

    • How to easy change layout in existing records in Deals?

      Hello, So far i have used only 1 layout in Deals. I have about 1000 records. Now i want to make new layout. So i have 2 layouts: Layout Old (1000 records) Layout New (0 records) How to easy change layout from Layout Old into Layout New for existing records?

    • How can Outlook 365 link back into Zoho Projects so meetings and events in Outlook calendar show in Zoho?

      We use Outlook 365 for our emails and diaries and have integrated Zoho Projects with Office 365. One challenge we face is getting Zoho Projects to recognise when we have meetings and events in Outlook and not allow project managers to assign tasks over that period. Is there a way to resolve this? Thanks

    • Smart Prompt is now powered by Zia

      Hello everyone, We're excited to announce the launch of natively hosted Large Language Model (LLM) to power our AI offerings. What is LLM? LLM stands for Large Language Model, a powerful AI technology that processes and generates human-like text based

    • Log a call: Call Duration for Inbound is mandatory but inbound is optional

      Hi Team Can you advise on why the call duration for the inbound call type is a mandatory field? We have a use case where we are manually logging a call but do not use the call duration field. The field does not have the option to make it non mandatory

    • Bigin Android app update: Introducing an option to change language -> Set your preferred language directly from within the app

      Hello everyone! In the latest version(v1.7.22) of the Bigin Android app update, we have brought in support for an option to change the app language directly from within the app . Currently, we have supported 28 languages, using which you can choose the

    • can I link a contacts to multiple accounts

      can I link a contacts to multiple accounts

    • (Infinite reloads BUG) Unable to create E-Mail account @mydomain

      Hey there! I'm on Zoho.eu and trying to create an email account for my company. I've already done this for other websites and use cases so the process I'm quite familiar with. I'm on this page and click the link on the bottom "Try free email" (which is

    • In Zoho Analytics picklist values are doubled because of translations

      Hi, we have our CRM set in Italian by default, because of non Italian-speaking users we traslated all modules and fields in English, too. As a matter of fact, when I try and use picklist values as filters or dimensions in a chart in Zoho Analytics, the

    • How do I create a new business email address in Zoho Mail

      Hi, Sorry for a newbie question. I am unable to find a URL or a specific place where I can go and create a new email address like support@mycompany.com in Zoho Mail. Please help anyone!

    • Outgoing blocked: Unusual activity detected

      Dear Zoho Team, I've received a notification that outgoing emails from my account have been blocked due to unusual activity. I'm providing the requested information below to assist with the review: Nature of Business: I operate Midweb (https://www.midweb.co),

    • Can I integrate Whatsapp Flow in Zoho CRM?

      I expect I can send Whatsapp flow template through CRM, so for example if the deal stage has been changed to 'Won' then I will send whatsapp flow template to get feedback from customer I mean, sending this one https://www.youtube.com/watch?v=0s_0Y84

    • Can't access to a Custom Module in Client Script

      I just created a new Module few hours ago. Now I'm trying to fetch data from this module in a client script but I cant't. When I write ZDK.Apps.CRM. it doesn't recognize the new module. It recognize all other modules (from Zoho and custom) but not the

    • 3 year sick leave cycle

      How do you set up a sick leave cycle for South Africa? In SA the sick works like this for the first 6 months you get 0.83 paid sick days a month, then after 6 months you sick leave balance is reset to 30 days that can be used over a 36 month cycle.  This

    • GET Related Records Data does not respond to fields Query Parameter

      I am trying to get a list of emails linked to a Contact, using the GET Related Records Data API call. It works if I want all the record fields. However, although the V2 guide specifies a "fields" Query Parameter, this is ignored. So even though I use

    • Dynamic Images in KPI

      In Zoho Analytics, how can we change images based on the applied filter? For example, I want to dynamically update the logo or any other image based on the selected filter. Whatever filter is applied, the corresponding image should be displayed. I recently

    • Removing Shifts Tab in Time Off

      My organization doesn't use the shifts function and would like to hide that tab from view (or delete it completely). Is this possible somehow?

    • What's New in Zoho Books - April 2024

      Hello users, We are back with a bunch of new features and enhancements to make your accounting experience seamless. Keep reading to learn more about them. WhatsApp Integration in Zoho Books You can now connect WhatsApp to your Zoho Books organization

    • What's New in Zoho Books - August 2024

      Hello users, We've rolled out new features and enhancements to elevate your accounting experience in Zoho Books. Dive in to discover what's new in Zoho Books this August. Update Reports Permissions We’ve enhanced report permissions in Zoho Books to make

    • Bank reconciliation with Accounting currency with Foreign Currency bank accounts

      We are unable to perform Bank reconciliation for Foreign Currency bank accounts and tie-up with General Ledger account, which will be in Accounting currency.

    • Dynamic integration of ZOHO CRM Data into ZOHO SHOW

      Hello, We are making offering with good design on ZOHO Show. A lot of data in those offerings are filled with Data present in ZOHO CRM (Account name, Name of the deal, Amount of the deal...etc). Thus could we push (in API ?) specific data from those fields

    • Merge templates sharing and execution by team members

      Hi all, I need help on writer. Hope this group is the right one as well. I have a merge template created in Writer using Superuser, and I will require the team members to just run the merge filtering records, say using a quotation or invoice number that

    • API - Pulling next 10 records from Emails endpoint

      We are attempting to pull Emails from Accounts using the API (/Accounts/ID/Emails). The call works fine, but we are trying to implement the paging. Documentation seems to suggest using the index parameter with the next_index value returned, but we have

    • configuring/coding send notification

      Hi, I have an issue by sending a notification in a task management app. I'd like to address the guy, who is in charge. Sending email is fine, but notification is not. Thanks for any assistance! George Thanks, it seems it's working. I needed a user type

    • Client script syntax question

      Hi, I don´t know why this sytax is incorrect. /** * log("sample logging statement") --> can be used to print any data in the browser console. * ZDK module can be used for customising the UI and other functionalities. * return false to prevent <SAVE> action

    • Client/Brand Lists in Marketing Plus Campaigns

      My agency is looking at possibly signing up for Zoho Marketing Plus for Agencies but we are trying to figure out the best way to set things up. From my understanding, you create an account (portal), and then you make a new "brand" for each client within

    • Creating leads via API

      Hi We are working with a local vendor that is generating leads for us. They have integrated with ZOHO in the past, they told me: We need $refreshToken = "1000.cd05354...…..."; $clientID = "1000.4ECE...…..."; $clientSecret = "1ddf5fcd17......"; So I gather

    • Reproducible bug in Zoho Workdrive sync agent for Windows

      I've observed a recurring and reproducible failure in the Windows desktop app for WorkDrive, related to the registration of the OverlayIcon handlers that are added to the registry. When I installed Windows 11, I configured my ProfilesDirectory (C:\Users,

    • Emails to Hotmail/Outlook are being blocked – IP blacklisted

      Hello, I am using Zoho Mail with the domain ghayatalbahr.com, and I’m unable to send emails to Hotmail/Outlook addresses. The bounce message says that Zoho’s sending IP (199.67.81.1) is on a block list (S3150). Please help by either switching my account

    • Limits on test emails

      Why do you have limits on test emails? Can they be removed?

    • CORS problem with APIs

      When I try to call web services from Postman, I don't have a problem I can get responses without problem. But when I try to call Zoho web services from my web application I have a CORS problem. For local development I download a Chrome extension for prevent

    • Users cannot set due date?

      The due date field under the "Edit Layout" page is set to not visible and I cannot change it by clicking on the little red light bulb. I was almost certain that users are able to view and edit the due date at the time of ticket creation. Is there a way to make the due date field visible to users? Thanks, Jamie

    • Light Agents

      Can Light agents extract reports from the Analytics module? Kindest Regards Ahmed

    • Opening & Closing Balance - Zoho Desk

      I would like to track the opening and closing balance of total tickets for each day in Zoho Desk. I need a way to represent this data in Zoho Analytics or another application for easy tracking.

    • invokeUrl - send body with GET request

      Hello, I am trying to utilize the invokeUrl Deluge function to send a GET request with JSON request details in the body to my Node.js (Express) API. Request information is sent in the body because the request data can exceed URL parameter length and because

    • Bug Alert - Duplication of Tickets in Zoho Support

      Due to a bug that crept into our email infrastructure, duplicate copies of emails were fetched into and displayed within Zoho Support today.  We've already identified the root cause and built a fix for it.  Additionally, an automatic background program will identify and clean up all the duplicate emails you might have received so far.  The same should be rolled out to all users shortly. We'll keep you posted here as and when the fix is applied.  We apologize for the inconvenience and understand that,

    • Next Page