As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined functionalities, each enhancement aims to simplify your day-to-day payroll operations.
Zoho Payroll - Zoho Sales IQ Integration
In today's fast-paced world, effective communication and instant support are crucial for employers and employees. That's why we're excited to introduce the Zoho Payroll - Zoho Sales IQ integration, designed to streamline communication and support between you and your employees in the employee portal.
How? The integrations enables your employees to reach out to you in real-time for queries or concerns regarding payroll via chat or call, from the Zoho Payroll employee portal ensuring immediate support.
That's not all. You can also attach relevant help documents and frequently asked questions (FAQs) are readily accessible within the chat interface. You will also be able to automate conversations with the enterprise-ready AI Sales IQ chatbot platform.
Introducing Ohio state support (Early Access)
We're thrilled to announce the latest addition to Zoho Payroll's US edition: support for the Ohio state. This update ensures that businesses operating in Ohio can effortlessly navigate the intricacies of payroll management specific to this region.

Note: Currently, Zoho Payroll is tailored to support businesses operating within a single state. We understand that operating across multiple states presents unique challenges, and while we're continuously enhancing our platform, multi-state support is not yet available.
Here's the list of all the states we support in US:
- California
- Florida
- Illinois
- Kansas
- New Hampshire
- New York
- North Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Washington
- Alaska (Early Access)
- Georgia (Early Access)
- Minnesota (Early Access)
- Montana (Early Access)
- Nevada (Early Access)
- North Dakota (Early Access)
- South Carolina (Early Access)
- Wyoming (Early Access)
- Wisconsin (Early Access)
- Virginia (Early Access)
- Ohio (Early Access)
If you'd like to access Zoho Payroll for your business in the Ohio state or the other states in the early access mentioned above, submit a request, and we'll enable it for you. And yes, we are working on a lot more states, and we'll share it with you in this space.
Edit FUTA Rate
You now have the option to edit the FUTA rate in the Taxes section of Zoho Payroll, according to your specific requirements, ensuring accuracy and compliance.
Notable Enhancements in India and UAE:
1) Import/Export Tax Regime Preferences of Employees
Now, you can import and export tax regime preferences for your employees in bulk via CSV or XLS files, eliminating the need for manual entry for every employee.
Here's a sample CSV file which you can use as a reference for the import file you upload in Zoho Payroll.
2) View Pre-Tax Deductions/Benefits in the Employee Portal [IN, UAE]
Your employees can now view the pre-tax deductions or benefits in the salary structure section of the employee portal.
3) Enhanced Filtering Options
We've introduced new filters in the employee list page. Users can now filter employees based on their work location, department, and designation, streamlining the search process for specific criteria. Similarly, in the Approvals section, for proof of investments, users can now filter employees based on their tax regime, whether it's old or new, allowing for more efficient management of investment approvals.
4) Annual CTC Projection
You now have the ability to project employee CTC details annually. By default, users can view monthly earnings, gross pay, and CTC. Click Show Yearly Projection to reveal the annual projection, providing comprehensive financial insights at your fingertips.
5) Petty Cash Account for Employee Payments
Organisations using the Zoho Payroll-Zoho Books integration to post journal entries for their payroll, can nowselect petty cash as the designated account for employee payments.
6) Cost of Goods Sold Account for Payroll Earnings
Another enhancement for users utilizing the Zoho Payroll-Zoho Books integration, is the capability to select Cost Of Goods Sold as the credit account for syncing payroll earnings.
7) Customizable Headers and Footers for Payslips (Early Access)
You can now personalize the headers and footers of the payslips sent to your employees. Customize important details such as company logo, address, and contact information in the header while adding legal disclaimers or special messages in the footer. With placeholders and other customization options available, you have full control over the look and feel of your employees' payslips.
Dive into our
What's New page if you'd like to see all the features and enhancements we've released so far.
That's a wrap for now! We are always eager to hear your suggestions so we can help you better. If you have a feature request, please share it in the comments below.
If you require assistance, please write to us at
support@zohopayroll.com, and we'll get back to you. Stay tuned for more updates from Zoho Payroll!
With a shared purpose,
The Zoho Payroll Team
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