Zoho Developer Hangout (ZDH) - Episode 14 | Zoho's APIs - The Good, the Bad, and the Not-So-Ugly
Zoho Developer Hangout (ZDH) - Episode 14 | Zoho's APIs - The Good, the Bad, and the Not-So-Ugly
Hello everyone,
By serving as gateways for accessing and sharing functionalities and data across applications, APIs empower developers to tap into external resources and services that enrich their applications with enhanced features and solutions.
@Anonymous User, a consistent top contributor in the Zoho Developer Community, says, "Zoho APIs can be fun to use. For core applications like CRM, Desk, and Books, there is an abundance of API endpoints to use and play with. Whether you are developing in or out of Zoho, there is a lot of commonality."
In this episode, he discusses the API documentation, limitations, and gotchas, using the API in Deluge, and then a demonstration of a use case outside of Zoho with a Ruby application.
About the Speaker:
Eric Chrobak
CRM Engineer
Vaspian
Eric is a software engineer who excels in solving common business problems through technology. His expertise spans Zoho applications like CRM, Books, Desk, Analytics, and Creator, while also extending to Ruby on Rails development, Deluge scripting, and AWS. Eric's skill set includes building integrations on platforms like Google Cloud and AWS, utilizing languages like Ruby, JavaScript, Python, and PHP.
If you have a compelling use case that you're proud of implementing and eager to share with the developer community, send us an email atdeveloper(hyphen)community(at)zohocorp(dot)com, so we can set you up for a session.
ZDH is a Zoho Developer Community learning initiative that aims to facilitate a platform for developers to share their expertise and learn from each other. The monthly virtual meetings are designed to help developers solve real-time business problems by leveraging Deluge and other programming languages. Notably, these sessions are presented by our esteemed Zoho Community members themselves, along with our team of product experts. This format offers community members the chance to engage in interactive discussions, share their own experiences, and gain valuable insights into innovative problem-solving strategies employed by their peers.
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I noticed the following info... However, a few email service providers such as Outlook and Gmail will display that the email was sent by zcsend.net (Zoho campaigns’ server) on your behalf instead of just your from email address. In order to prevent this, you can go for either of these options: Do not select the check box meant for DomainKey Signature which is listed under Unverified sender domains. Include our mail servers by advanced authentication method such as SPF/ Sender ID and DomainKey/ DKIM.
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