Zoho Campaigns Community

Is it possible to receive email responses directly to an inbox and then autoforward to a tracking address?
I want to set up reply tracking in my automated campaign, but do not want the reply-to address to display as the system-generated alphanumeric address which is used for reply tracking. Is it possible to set a custom email address as the reply-to address,
I importing email templates from CRM into campaigns
I have recently subscribed to Zoho Campaigns. I have a few email templates in my CRM which I would like to use in Campaigns. Can I import these templates as they are or do I have to make new templates in Campaigns.
Does Zoho Campaigns handle mail addresses with "+" correctly?
Hello there, has anybody experience in Zoho tools handling mail addresses with a plus sign (+)? A few of our users are using the alias function from Gmail or GSuite (https://support.google.com/a/users/answer/9308648?hl=en). These mail addresses (example+here@gmail.com)
Quick way to remove Hard bounces from CRM listing?
Is there a quick way to delete individuals in CRM that showed up as hard bounces in Campaigns or does it have to be done manually? Thanks
listsubscribe API Issue
I'm getting this error trying to hit the listsubscribe endpoint "Please give the correct data" Attached below is my code : var response = await dio.post('https://campaigns.zoho.com/api/v1.1/json/listsubscribe', options: Options(headers: {
Can't add a sender adress from zoho campaigns
hi, I need to change the sender address for a campaign. When i try to add it i get a message to say 'duplicated email address found while adding your sender address'. This is the first campaign i'm sending so I don't understand why this message is displayed? Thanks Jane
Campaigns Workflow Automation not Triggering on Updating Field Change
In Zoho Campaigns, I have a Workflow Automation. It's an email campaign for existing or new contacts who request an ebook. If they submit a Zoho Form through my website, the form will update Zoho CRM and change the custom checkbox field "Ebook Download:
Help with wix forms and Zoho campaigns
Hey, Here are my exact requirements I am having a site in wix and it's going to have a form for collecting emails now when it collects the email I want that the collected email should be sent to zoho campaigns list. Please help me with this. I don't want
How do I update custom fields for a contact via the API using the List Management API
I have added a new contact via API, which is just the email address. I now need to add first name, last name, and a few other custom fields (and their associated data). I can't seem to find an API that allows me to update contact information?
I cannot verify a sender address, although I have successfully set SPF and DKIM records!
Hello Zoho team, I'm trying to use the Zoho email marketing campaign. The problem is that even though I have set the SPF and DKIM records for my domain and get two green tek in the zoho panel, the email campaign setup does not accept any of my emails,
Button Problem in Campaigns
When creating a button in a Campaign, the button will offset when the email is forwarded. This has been a problem for quite some time. We have stopped using the buttons and are using links instead to avoid the button looking funny when the email is forwarded.
Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
Best Way to Integrate Zoho Campaigns with Amazon SES Without Third-Party Tools
I am looking for the most seamless and efficient method to integrate Zoho Campaigns with Amazon SES. My goal is to avoid using any third-party automation tools like Zapier, Make, or Pabbly, and instead, leverage Zoho's native capabilities for this integration.
Add Bounced as an Email Action / Notification for Bounced Emails
This is one of the hard requirements for the clients we're servicing. They want to get an internal email notification whenever the email they sent to their contacts have bounced, so that they can look into it and update the email address. Currently, the
How do I personalize the salutation?
How do I personalize the salutation?
Drive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
Is it possible to edit the HTML content of Zoho Campaigns via Zoho Flow?
I am looking for a way to dynamically update the content (HTML) of my Zoho Campaigns using Zoho Flow. My goal is to automate this process so that I can edit the HTML of a campaign without manually accessing Zoho Campaigns every time. Does Zoho Flow currently
Set Custom Colurs/Fonts/Style
I know I can save blocks as books marks but it would be nice to be able to define a custom colour pallet, the style of the H1, H2 etc to save me having to copy a previous block and set them manually over and over again. Since the colour picker doesn't
Can i sync custom fields from zoho crm to zoho campaign?
I found an 8 year old post that said this wasn't possible. I am new to zoho campaign, i'm trying to sync contacts from CRM to campaigns, it lets me select custom fields in the field mapping, but after adding custom fields and clicking initialize, then
how to test an automation
Is there an easy way to test an automation from start to finish. My old software from a different company had an option to test and 'remove wait/delay steps'. I'm trying to test an email and SMS automation which has days of delays built in - and dont
Zoho CRM Sync Error With Zoho Campaigns on Fields Set as External ID
When syncing Zoho Campaigns with Zoho CRM, the synchronization fails if you map Zoho CRM fields which are set as external IDs. So you need to either Enable the sync for these fields as well. Right now the only way to sync to Campaigns is to copy them
[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on the
Campaigns Down: No Campaigns Being Sent or Created
Whether I try and add recipients, push a campaign through an automation, or even just try and add a subject line, the whole campaigns freezes and I get the big white screen of death. I'm told there is an outage and known issue, but there is no where that
Amending Bounced Email Contacts so they Become Active
I have a few bounced emails that I can amend by correcting or adding the new email - how is this best done so they can become active again? I sync with Zoho CRM so if I change in CRM, will this be reflected in Campaign contacts? Just need a way to amend bounced contacts in Campigns with correct info and re activate them? Thanks
Failed to send test email. Please try again later.
For the last two days, all the emails we want to test before sending are giving us this "Failed to send test email. Please try again later." error message. How can this be fixed?
Unable to fetch signup forms on wordpress
Hi I have signed up for zoho campaign and am trying to add signup forms to my website. I have created and published two forms on zoho campaign. I am using the zoho campaign wordpress pl/ugin on my website but whenever I try to fetch signup forms, I get
Custom Return Path | Permanent failure :invalid-sender
Dear community, I configured the customer return path by adding the CNAME for "zcmp" in my domain (CloudFlare, proxy mode disabled). The campains UI marked the configuration as valid/checked and I moved on to prepare an email campain. From the last campain
Exclude Segment from Campaign Recipients
I've created two Segments in order to separate Non-Marketing Contacts from Marketing Contacts. I'd like to send an Eblast to all Marketing contacts in my lists, but when I go to select Recipients, I have two options: 1. To Choose Lists to Send to; 2.
SPF failing for Custom Return Path
I created a Custom Return Path and added the CNAME record to my DNS server. The problem is that SPF is failing for the custom return path. I have "include:one.zoho.eu" in my SPF record which should cover all Zoho services, but apparently it doesn't include
Campaign Reports
I'm trying to get a report from Campaigns so I know who has been emailed over a certain period, i.e. in the last 7 days, or last month. I want to be able to follow up with phone calls to clients who have been recently emailed. How do I go about this please. TIA Anne
Zoho Campaignで迷惑メールにカテゴライズされにくくするための設定
テストメールで送信したメールがGMailユーザで迷惑メールのメールボックスに分類されてしまいました。迷惑メールにならないようにする設定があればご教示ください。
How to restore accidentally deleted contact list?
Hi! I was working on an email campaign when I accidentally deleted a contact list. How do I restore it? Hoping for your assistance on this matter. Thank you!
Unsubscribe Page
Where in Zoho Campaigns can I go to customize the design and copy on the unsubscribe page and follow-up "thank you" page? I am not seeing it under Settings.
Is there an API Java SDK for Zoho marketing hub like Zoho CRM
Hi team, Is there an API Java SDK for Zoho marketing hub like Zoho CRM. We are already using CRM api through java sdk. so is there a way something like this or what is the best way we can connect to Zoho marketinghub api Thank you
Issue With Zoho Campaigns - Pictures do not load in recipients inbox's when sending out a regular email campaign
The problem we are having is that pictures on our campaigns are not being loaded once sent out to our recipients. I have attached a picture that illustrates this issue experience. So far we have determined that recipients with Gmail accounts do not experience
Getting error in Recurring payments
Not able to renew my campaigns
If I delete a lead from CRM Lead, or convert them from Lead to Account / Contact, will they be removed from Campaigns that are set up to sync with CRM Leads?
I have a mailing list on Campaigns, that is synced to the CRM Leads tab. Now all I have been doing is to import leads from CRM to Campaigns. If I delete the Lead from CRM Leads, will they get removed from Campaigns as well? Similarly, if I convert a lead
How to use the Open Trigger in workflows? What is the API endpoint?
When designing a workflow, I want to use the Open Trigger ("ON USING API") It allows to generate an API key, but where is this API key to be used? What's the endpoint? I found this endpoint "Trigger Contacts" in the API docs, https://www.zoho.com/campaigns/help/developers/trigger-contacts.html
Can I set contacts' score to zero?
In my Zoho CRM, after 4 weeks leads are marked as 'Expired' if the account manager has not processed them by that time. At this point, they are synced to a Campaigns list for these expired records. Is it possible to reset each contact's score to zero
Next Page

Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflect
Drive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email
[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on the
Important update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

Most Discussed Topics
I'm getting an "Invalid_scope" error, even though I used an access token generated with the correct scope.
I'm getting an "Invalid_scope" error, even though I used an access token generated with the correct scope. Here’s what I did in Postman: Generated the code to create an access token using the following URL: https://accounts.zoho.eu/oauth/v2/auth?scope=ZohoCampaigns.contact.UPDATE&client_id=<client_id>&response_type=code&access_type=offline&redirect_uri=https://1882-2-26-193-161.ngrok-free.app
Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirm
Updating Bounced Contacts in Campaigns to the CRM
The article explains how to update Opt-outs from Campaigns to CRM, but not bounces. While Campaigns will automatically remove any bounced emails from future campaigns, is there a process by which a bounce will update or make a notification in the CRM
How to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/Open
How do I set up Contact Scoring for my existing contacts
I'm trying to set up Contact Scoring for my subscribers, 9 months after creating the database. I've added the Campaign Activities, but none of the contacts have a score. How can I update all the contacts so they show a score? My goal is to ultimately

Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
Tip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
Email Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
Marketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual

Zoho Community | Connect, network, and share on Zoho Forums

Is it possible to receive email responses directly to an inbox and then autoforward to a tracking address?

I importing email templates from CRM into campaigns

Does Zoho Campaigns handle mail addresses with "+" correctly?

Quick way to remove Hard bounces from CRM listing?

listsubscribe API Issue

Can't add a sender adress from zoho campaigns

Campaigns Workflow Automation not Triggering on Updating Field Change

Help with wix forms and Zoho campaigns

How do I update custom fields for a contact via the API using the List Management API

I cannot verify a sender address, although I have successfully set SPF and DKIM records!

Button Problem in Campaigns

Zoho Campaigns Blacklisted

Best Way to Integrate Zoho Campaigns with Amazon SES Without Third-Party Tools

Add Bounced as an Email Action / Notification for Bounced Emails

How do I personalize the salutation?

Drive holiday sales with email marketing

Tip of the week 03 - Sending emails in batches

Is it possible to edit the HTML content of Zoho Campaigns via Zoho Flow?

Set Custom Colurs/Fonts/Style

Can i sync custom fields from zoho crm to zoho campaign?

how to test an automation

Zoho CRM Sync Error With Zoho Campaigns on Fields Set as External ID

[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations

Campaigns Down: No Campaigns Being Sent or Created

Amending Bounced Email Contacts so they Become Active

Failed to send test email. Please try again later.

Unable to fetch signup forms on wordpress

Custom Return Path | Permanent failure :invalid-sender

Exclude Segment from Campaign Recipients

SPF failing for Custom Return Path

Campaign Reports

Zoho Campaignで迷惑メールにカテゴライズされにくくするための設定

How to restore accidentally deleted contact list?

Unsubscribe Page

Is there an API Java SDK for Zoho marketing hub like Zoho CRM

Issue With Zoho Campaigns - Pictures do not load in recipients inbox's when sending out a regular email campaign

Getting error in Recurring payments

If I delete a lead from CRM Lead, or convert them from Lead to Account / Contact, will they be removed from Campaigns that are set up to sync with CRM Leads?

How to use the Open Trigger in workflows? What is the API endpoint?

Can I set contacts' score to zero?

Next Page

Announcements

Introducing bot filtering for accurate analytics

Drive holiday sales with email marketing

[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations

Important update: New TRAI guidelines for SMS campaigns

Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

Most Discussed Topics

I'm getting an "Invalid_scope" error, even though I used an access token generated with the correct scope.

Workflow for a whitepaper

Updating Bounced Contacts in Campaigns to the CRM

How to interpret Campaign report statistics - definitions/explanation

How do I set up Contact Scoring for my existing contacts

Sticky Posts

Tip of the week 03 - Sending emails in batches

Tip of the week 04 - Know about your recipients' 'prime open time.'

Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

Email Deliverability Tip #3: Seal the deal with the preheader

Marketer's space - Understanding portal roles in the new user management system

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