Zoho Campaigns Community

Important update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
No Today's Date logic in workflow
I have worked on this for months and there's no way to have a date based automation in a custom workflow. To not overcomplicate things this is basically what I want to do. Send a series of emails based on the current date. Example: 01-01-25 send email
Campaigns editing my HTML code
Hi, I'm trying to create a section of an email that uses an external image but Zoho Campaigns keeps editing my code as soon as I save it. Here's what I'm adding: <img src="http://gen.sendtric.com/countdown/byi3i7wg9h"> And here's what it's doing: <img
Add tags to contact via API
Trying to migrate from MailChimp to Zoho Campaigns, and we add tags to a lot of our contacts. These tags are mostly unorganised (hence tags, not contact attributes) and internal markers used for segmentation. They are added/removed automatically over
Using Wait Condition in Zoho Campaigns
Hi, I'm trying to achieve the following: Contact enters a Workflow through a Trigger. Gets a series of emails Wait until X days before date in Contact's Date Field A is due (for several emails) I am trying to use the Wait Condition for this: In the above
Zoho Campaigns' signup form not working:
Hi, community! I have an issue regarding a signup form made from Zoho Campaigns. After submitting I am redirected to a page with the text "Problem in optin - An unknown error occurred. Please try after some time." Could you please help me? This is the signup form URL: http://zc.vg/RGg9V Thanks in advance and best! PS. Issue occurs both with signup form URL and with the form embed into my website.
How Can I Read Actual Email Sent To Contacts?
I'm using workflow automation to send emails to contacts in a list. I want to see the actual email that was sent, I can't find where the communication activity / thread is for a contact in Campaigns or CRM. It just says they they were sent an email. But
Contacts are imported successfully but ignored when I send a campaign (due to non-marketing type)
Can someone please help, When we sent a campaign yesterday, we received the following message: "The number of contacts from the selected mailing lists are 161. We have ignored 11 contacts due to its non-marketing type." So only 150 people got the message.
Including Unsubscribe Link
How do I include an email unsubscribe link to outgoing email campaigns that will update a contact record for future campaigns?
Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Reached limit in deleting contacts
Hi, when we try to delete contacts from our account we receive this "You've reached the maximum limit to delete contacts. To delete more, email to our support at support@zohocampaigns.com." What can we do? Thank you,
Adding contacts to a sent campaign
To Zoho Support - I have created and sent an email/EventBrite campaign. I have to add a few more contacts to the same campaign - how can I do so? Do I have to create/clone the existing campaign? Is there an easier way? Please advise. Thanks!
How to Synchronize Zoho Campaigns Contacts (API) with an External Database?
I am using the Zoho Campaigns API (https://www.zoho.com/campaigns/help/developers/list-management.html) to manage user subscriptions, including subscribing and unsubscribing users from lists or topics. I need to know how to retrieve a comprehensive list
Advice on working with a large list of varied Contacts & how to categorize them
Hi everyone! As an introduction, I would like to say that my post will be long and I am fairly new to email marketing, so bear with me. After the trial, I have to say Zoho Campaigns has by far the easiest Campaign Editor compared to its competition. However,
Impossible de validate a RSS Campaigns
Hello I'm trying to create an RSS Campaign. My Feed is recognized by Zoho Campaigns (1st page) but impossible to validate the Basic Info (2sd page). After filling the basic information, the Next button is not active and impossible to go to the next page
Add already added/imported contacts into a new List
Hi! I am new to Zoho! I have already imported all my Contacts into Zoho and I put them into the Sample List. But now I want to segregate them into separate, new Lists. There doesn't seem to be a way to do this apart from manually select each List participants,
Remove Bounced email addresses from CRM after running a campaign
HI, Is there a simple way to remove bounced leads in the CRM where there email doesn't exist anymore after running a campaign?
How do I add our corporate fonts to campaign template?
We have developed a custom campaign template in Zoho Campaigns. Unfortunately there is such a small option of fonts by Zoho default. We need to add our 2 corporate fonts so that our campaigns are in line with our brand. How do we do this?
Zoho Campaigns - Google Analytics integration - Has it ever worked for anyone ?
Has anyone been able to successfully integrate GA4 with Zoho Campaigns for Reports tracking n stuff? I tried a lot and their Premium CS team has just told me - Sorry it won't show you anything in Zoho and for anything you need to go to Google. Why will
Zoho Campaigns Email Templates - Word Wrap Around Images?
I'm considering moving our email marketing from Constant Contact to Zoho Campaigns. The person who manages this has set up a bunch of templates in CC that would need to be re-created in Zoho. As I was experimenting with the template design features in Zoho Campaigns I was unable to find a way to do word-wrap around images - text is either above or below images but doesn't flow around images. Am I missing how to do this or is this a feature limitation in Zoho?
Zoho campaigns , role based emails.
Zoho campaigns , is not allowing me to add emails like info@abc.com . they say its role based email . But many of my subscribers have such email . Please help .
How to Send Test Emails Using Zoho Campaigns API?
I am using the Zoho Campaigns API (https://www.zoho.com/campaigns/help/developers/campaign-management.html) to create and send campaigns. I would like to know if it's possible to send test emails through the API, similar to the functionality available
Resending Email Blast to Unopened Subscribers
I am wondering how you can filter the unsubscribed and opened emails out of an existing email list so that you can resend the email to the unopened subscribers. I don't see how you can perform filter functions besides to manual removal for list. Any ideas?
Campaign not triggering on list entry
I have created an automation that triggers on list entry. However, despite contacts being entered into the list successfully, and the appropriate topics associated, the contacts are not being put into the workflow. They are being enrolled into this list
Birthday Email campaign
Hi, I would like to know if it is possible to send an email to my contacts when it's theirs birthdays automaticaly with zoho campaign. Thanks
SMS Integration
Is anyone here using SMS integration with their campaigns? I’m trying to determine the best third-party app for this and would appreciate any recommendations, especially from those who have experience in Australia. Specifically, I’m looking for a solution
Images
I am setting up a new campaign which I have coded in HTML and linked to an image hosted on my website. When adding in the code to Zoho and clicking save, the image disappears and it says it is missing; but when visiting the url the image is showing fine
Segmentation in Campaigns
Hi, I have custom fields in my Account and Contact module which I want to use for segmentation in Campaigns. When I try to do this, the custom fields do not show in campaigns for me to set up the correct contact list. I see only the standard fields. What
I'm not receiving the correct "Please confirm your email address" email from my subscription form
I've already set up and customized the "Please confirm your address" email, but my subscribers are still receiving the original English email that Zoho defaults to. What's going on?
How do I add Zoho Campaign for my Website?
Hello, I want to add Zoho Campaigns to my website for my registered users, sending them recent blogs, offers, new added tools news and update. My website is based on PHP framework, but I don't know how to add it or describe the way to my developer to
Zoho Campaigns Hard Bounce Errors
On a recent campaign I had several hard bounces come through for email addresses that I know still exist (I have usual day to day emails with them), how can I clear a contact from the hard bounce status?? Cheers.
Zoho Campaigns - emails not sending to whole mailing list
My mailing list has 211 current members; however my latest email campaign was only sent to 129 people - I have no idea why.....only 8 are hello@ or mail@ addresses which I know won't receive the emails.
You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.
please help
Does anyone know what the standard fields in Zoho Campaigns are?
I am trying to clean up my custom fields as I think I have duplicated some fields because of working in multiple languages. I am looking to clean up my custom field list, but would like to know what the Standard fields in Zoho Campaigns are. Is there
HTML Email Template Edits Not Saving
Good day, I am currently editing my Zoho (New ticket) email template (HTML), but after editing the code I am unable to save the changes made. I find it odd that I am able to create the email template and save it, but as soon as I try to edit the code, it won't save at all. What do you think the issue could be? (The code is roughy 500 lines, but the content of the email template is well under the maximum 32,000 characters.) Thanks
How do i follow up my email campaign in-thread
Is there a way to follow up the email campaign so that it is in-thread using zoho campaigns? eg customer gets original email with subject line "hello" then 5 days later follow up would be with subject line "RE: hello".
Zoho Campaigns
I see that each campaign created has a browser view. Does the Zoho Campaigns platform support a browser list for all campaigns sent? I would like our customers to view a list of all Newsletters sent as campaigns. This will allow them to have a historical
CRM Campaign -> Create Campaign ->Zoho Campaign. Add to Sender Address dropdown options (2024/08/01)
I'm trying to add different Sender Address and Reply-to Address options to a new campaign created through Zoho CRM. There is one sender and reply-to address available and it is not the account I'm logged in with. The dropdown options do not match what
What is the difference between the 3 options in the List Entry trigger
What is the difference between the 3 options in the List Entry trigger?
Zoho Campaign Signup Form to a contact list - Cannot Change Sender Email ?
I know when creating email campaigns, you can choose what email is used as the sender: But for a sign-up form, I don't see any obvious way to choose what email is used to respond to users with confirmation emails when creating a signup form that saves
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflect
Drive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email
[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on the
Important update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

Most Discussed Topics
I'm getting an "Invalid_scope" error, even though I used an access token generated with the correct scope.
I'm getting an "Invalid_scope" error, even though I used an access token generated with the correct scope. Here’s what I did in Postman: Generated the code to create an access token using the following URL: https://accounts.zoho.eu/oauth/v2/auth?scope=ZohoCampaigns.contact.UPDATE&client_id=<client_id>&response_type=code&access_type=offline&redirect_uri=https://1882-2-26-193-161.ngrok-free.app
Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirm
Updating Bounced Contacts in Campaigns to the CRM
The article explains how to update Opt-outs from Campaigns to CRM, but not bounces. While Campaigns will automatically remove any bounced emails from future campaigns, is there a process by which a bounce will update or make a notification in the CRM
How to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/Open
How do I set up Contact Scoring for my existing contacts
I'm trying to set up Contact Scoring for my subscribers, 9 months after creating the database. I've added the Campaign Activities, but none of the contacts have a score. How can I update all the contacts so they show a score? My goal is to ultimately

Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
Tip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
Email Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
Marketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual

Zoho Community | Connect, network, and share on Zoho Forums

Important update: New TRAI guidelines for SMS campaigns

No Today's Date logic in workflow

Campaigns editing my HTML code

Add tags to contact via API

Using Wait Condition in Zoho Campaigns

Zoho Campaigns' signup form not working:

How Can I Read Actual Email Sent To Contacts?

Contacts are imported successfully but ignored when I send a campaign (due to non-marketing type)

Including Unsubscribe Link

Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

Reached limit in deleting contacts

Adding contacts to a sent campaign

How to Synchronize Zoho Campaigns Contacts (API) with an External Database?

Advice on working with a large list of varied Contacts & how to categorize them

Impossible de validate a RSS Campaigns

Add already added/imported contacts into a new List

Remove Bounced email addresses from CRM after running a campaign

How do I add our corporate fonts to campaign template?

Zoho Campaigns - Google Analytics integration - Has it ever worked for anyone ?

Zoho Campaigns Email Templates - Word Wrap Around Images?

Zoho campaigns , role based emails.

How to Send Test Emails Using Zoho Campaigns API?

Resending Email Blast to Unopened Subscribers

Campaign not triggering on list entry

Birthday Email campaign

SMS Integration

Images

Segmentation in Campaigns

I'm not receiving the correct "Please confirm your email address" email from my subscription form

How do I add Zoho Campaign for my Website?

Zoho Campaigns Hard Bounce Errors

Zoho Campaigns - emails not sending to whole mailing list

You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.

Does anyone know what the standard fields in Zoho Campaigns are?

HTML Email Template Edits Not Saving

How do i follow up my email campaign in-thread

Zoho Campaigns

CRM Campaign -> Create Campaign ->Zoho Campaign. Add to Sender Address dropdown options (2024/08/01)

What is the difference between the 3 options in the List Entry trigger

Zoho Campaign Signup Form to a contact list - Cannot Change Sender Email ?

Next Page

Announcements

Introducing bot filtering for accurate analytics

Drive holiday sales with email marketing

[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations

Important update: New TRAI guidelines for SMS campaigns

Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

Most Discussed Topics

I'm getting an "Invalid_scope" error, even though I used an access token generated with the correct scope.

Workflow for a whitepaper

Updating Bounced Contacts in Campaigns to the CRM

How to interpret Campaign report statistics - definitions/explanation

How do I set up Contact Scoring for my existing contacts

Sticky Posts

Tip of the week 03 - Sending emails in batches

Tip of the week 04 - Know about your recipients' 'prime open time.'

Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

Email Deliverability Tip #3: Seal the deal with the preheader

Marketer's space - Understanding portal roles in the new user management system

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