3 Column layout (image+text) Breaks on Mobile.
I try to use the 3 column layout on Zoho editor but it breaks on mobile preview. Zoho hasn't fix it yet?
Watermark as a Background / Outter
I would like to be able to add a watermark image to the background of my zoho campaign. If I cannot do it to the entire "inner" background...can I do it to the "outer" background? It would help to dress up our campaigns.
Delay in campaign sending
Is anyone else seeing a delay in campaigns reaching contacts? It seems to happen intermittently but hasn’t been an issue until the last few months. For example, I scheduled a campaign to be sent on Thursday, July 25th, at 2:00 PM, but I received 40 out-of-offices
Trying to send a non-marketing email and its ignoring all contacts
What should i need to do? trying to send a camping, added contacts and its not allowing me to send them its a non marketing email
How to show mails sent through Campaign in Zoho CRM records
I have sent a campaign to a small list of 10 subscribers. SInce then I have done a sync. Yet there is no sign of sent emails in the contacts Emails records. What's the secret to getting this information to show up in my Contacts in CRM?
Removal from wordpress.org
Anyone any idea why the campaigns plugin for woo / wordpress has been removed from wordpress.org. Looks as though there is something that wordpress don't like and are investigating them. Is there something dodgy going on? and does anyone have any alternatives
Important announcement: Deprecation of Universal Analytics properties from Zoho Campaigns
Universal Analytics (UA) properties will be permanently deprecated in Zoho Campaigns, and users will no longer have access to UA properties through the API and Google UI. Consequently, we have removed our old Google Analytics API endpoints that accessed
Can't update invoice email
Hi there, I'm trying to update our invoice email so that all invoices are sent to our ap@ email address. However when I do this and click the Update button, I receive a pop up message stating "Minimum 1 type required". (see screenshot). I'm not sure what
Dynamic content in custom HTML email
I am writing some custom HTML for my emails to be sent via workflow in Campaigns. I know that Campaigns has a built dynamic content tool in the email builder. Is it possible, however, to implement dynamic content using custom HTML? If so, can i have access to the documentation for this or any help to achieve this? Thanks.
Limits on test emails
Why do you have limits on test emails? Can they be removed?
Unsubscription feedback data
In Zoho, I set up an Unsubscribe feedback survey on my email drip campaigns, so that people who unsubscribe can indicate why they unsubscribed from our mailing list (i.e., too many emails, not relevant to me, etc.). Where can I find the data of people
Sync with CRM keeps pausing
Hi, My sync doesn't work and keeps pausing without a good result. It's with contacts module, i have tried all kinds of different settings but keeps going wrong. Does anyone have an idea what to do?
Data Format
I am in the process of moving from MailChimp to Zoho Campaigns for our email campaigns. I recently sent out a campaign that used a merge field that pulled through a date from a date field in Zoho CRM. The email was to tell customers that their subscription was to expire on the 1st August 2016. In Zoho CRM the date field follows the UK format DD/MM/YYYY. However, we have had very confused customers asking why they have received an email telling them their subscription expires on 8th January. The
How to create email cadences in Zoho CRM with workflows
Hi There, I am trying to create a workflow in Zoho CRM that allows us to do the following: 1) Go to contact and click "enroll in cadence" 2) 15 days later email 1 sends to Contact & updates enroll in cadence filed to email 1 sent 3) 15 days later, if
Refer a Friend Campaign
I am looking to run a referral campaign that sees an initial email going to existing clients, asking them to refer a friend. For each new client referred, the existing client will get a ticket in a prize draw - the more new clients they refer, the more tickets they get in the draw. I am wanting to figure out how this could be done via Zoho, and how these referrals can be tracked and linked to the existing client who referred them.
Campaign template: change of color of bulletpoints and caption
Hi, I have an image with text in my email design. Below the image is some text (caption). I would like to change the color and font. Furthermore I have some bullet points and need to change their color as well. any idea how to do that? thx.
Unable to create new sync to crm
Hi, I'm trying to add a new sync to CRM in Campaigns. When I click on 'new sync' > 'immediate' & select 'contacts', I get a message 'Unable to connect to Zoho CRM.' I already have 2 syncs which are working so it SEEMS connected. And in the integration dashboard, the CRM tile has a green dot saying 'connected', so I don't know what else to do. Please help!
zcsend.net is blacklisted
I spoke with several IT people, and discovered that the server associated with zcsend.net is blacklisted, which explains why many responses to our emails are either not being received by us, or even worse, our recipients are not receiving emails sent by the "zcsend.net" server. May I suggest that Zoho use a more credible server other than zcsend.net, so that those of us who are paying for a service (campaigns) that what we pay for is of higher quality? I am suggesting this because I am the middle
Why are these email addresses considered invalid?
Hello, I have imported a list of over 1600 contacts. 53 of the imported contacts are now marked as Invalid. I would expect this if the addresses had a syntax issue or perhaps they have a typo in the suffix, but this does not appear to be the case with
Set a Workflow Email Delay to Minutes
Starting to play with Zoho Campaigns workflows. My first concern: I'm looking into sending out automated emails based on type of a potential job which is collected on the contact form. I found a multi-way condition building block to disperse the emails accordingly. I see that I can set a delay in sending my first response and I vouch for that - I do not want to scream "You've got a roboemail!" with an immediate reply, impossible to write so quickly by a live person. I want it to look like I spent
Campaign is not updating when the CRM information is updated
I have set up a synch for Contacts and Leads which is ok. In the contacts module I have a custm field for a newsletter that is controlled by a workflow that adds the contact to the list when the newsletter check box is selected. I also have a check box
Automation campaign not sending to entire list
I have designed an automation campaign to send a set of emails upon list entry, but when I activated the campaign with the list created and attached, it only actually sent the first email to one contact on the list and says it skipped the rest of the
Campaigns Folders
It would be nice to be able to organize campaigns by folders. Currently all campaigns are in a very long list. My client would like to group campaigns by product so that they can see all related campaigns in a common folder. Thanks!
Campaigns Automation Issues
Hello, I am attempting to build out a drip campaign using automation within campaigns. I have the logic and email content built out but there is no way to test if it will be successful when I add the list of leads. The minimum time threshold is 1 hour
Campaigns unsubscribe/manage preferences links
Hi, Where can I edit the unscubscribe and manage preferences link in the footer of the email. I would like it so that when you click 'manage preferences' an form opens up that allows the person to choose what type of emails they do and don't wish to
UTM in zoho campaigns
Helloo everybody!!! Someone know how IF ZOHO CAMPAIGNS has UTM for tracking the url of any campaigns. thank u
Newsletter in multiple languages
Hi We are planning on starting to use Zoho Campaigns for our newsletters. Since we send our newsletters in three languages, I would need the "unsubscribe page" and other pages related to the NL (Thank you page and so on) to be available in different languages
Trying to add mailing list signup for to Facebook
Is there any way to reset the reset the Facebook Campaign integration so I can start over? I was able to get my Zoho account associated with my Facebook page, but I think I needed to give access to all the permissions, because I left one deselected (off)
Group Emails
I have synced Zoho CRM to Campaigns but there are certain email not synced. showing it is Group Emails, but this email ids belongs to different individuals. please provide a solution as i nedd to sync the same.
Connecting CRM Users to Zoho Campaigns
I am attempting to create my first Automation - I'm so close but I need to find a way to assign tasks to certain Zoho CRM users. I have already invited the needed users to Campaigns and they have all accepted the invites. My issue comes up when I attempt
Dynamic content based on user profile information Zoho CRM
Hi, We want to send confirmation emails to our leads through Zoho Campaigns. We've created a template and want to end each email with personalist contact details of an accountmanager (based on the field lead-owner in Zoho CRM). Is it possible add a merge
Zoho Campaigns Traning
Hi there, Zoho Fam! I run marketing for my company and use Zoho Campaigns daily. We have been using the platform for almost a year now, and I still do not fully grasp all of its features and capabilities. I feel as if I am doing extra work with importing
Sending e-mail 1 hour before a date field
Hi, We want to send a reminder to a lead which scheduled a demo with one of our accountmanagers. There is a date/time field in Zoho CRM which is called 'Calendly afspraak'. We've alreadt synced this field to Zoho Campaigns. How can we send an e-mail reminder
Issue regarding integration of zoho api to Power BI
I want to integrate zoho and Power BI . I am able to generate email using web api of zoho for my personal mail id , but not for my organization id . Also , it says confirmation email is sent but in reality it wasn't .What to do?
Do not send list
One of our clients sent us a "do not contact" list. Is there any way to do this? I know you can add tags to specific emails like <unsubscribe> but I need to avoid any contact for some corporations. For example, avoid sending emails to any Target or Shell
Invalid Client - Client ID passed does not exist
I tried connecting the Zoho campaign with the "Uncanny Automator". It shows an error " Invalid Client - Client ID passed does not exist". There is no option to add manual API. URL: https://accounts.zoho.eu/oauth/v2/auth?response_type=code&client_id=1000.MSFIUOA1G8YBK7IFRL9Z0NINM6DW9C&scope=ZohoCampaigns.contact.ALL&redirect_uri=https%3A%2F%2Fapi.automatorplugin.com%2Fv2%2Fzoho-campaigns&prompt=consent&access_type=offline
Add more than 7 sender addresses in campaigns
I need to add at least 15 sender email addresses but am currently limited to 7. Please can you increase. Thank you
How to send Campaigns with unique images
I have a variable of image links, unique for each contact. How do I display it in the template such that each of my contact would receive a different image in the email? Is there currently a possible way to do so?
Wordpress Plugin Issue
I installed the wordpress plugin, and I noticed every page on the admin back-end is titled "Zoho Campaigns Sign Up Creator" Not a big issue, but I thought it's really weird.
Receiving Error 1007 when posting to API to add subscribers
Hello!. I'm attempting to post contact information into the API from my lead distribution software when someone fills out one of our forms. It worked fine when I was just posting name and contact email, but once I added custom fields, I am receiving an error response that says Unauthorized request. Is there something I need to pass to allow adding custom fields to the subscriber list? Below is what I posted, many fields are blank, but that obviously shouldnt matter. I've made sure to triple check
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