SMTP Error
After changing the password of the SMTP, the "Could not authenticate your account" error is appearing. How can we resolve this? Please help, this is really urgent.
Free webinar alert! Overcoming Hybrid Work Challenges with Zoho Workplace
Hello everyone, Are you facing challenges with hybrid work setups? Whether it's maintaining collaboration, efficiency, or security while working remotely and in-office, we've got you covered! Join our free webinar to discover how Zoho Workplace can help
Help Needed to Recover Emails After Deactivating Zoho Account
Hello Zoho Community, We deactivated our Zoho account two days ago but unfortunately did not properly transfer our email services before doing so. As a result, we’ve lost access to our Zoho emails and data. Is there any way to reactivate our Zoho account
Issues with email signature not showing up correctly
I've recently set up my Zoho mail account, and I've noticed some issues with my signature doing funny things such as the logo image getting blown up really large or showing up as an attachment or as text. The text next to which has my name and title is
Automatic archive sent emails
Hi, for compliance reasons we need to archive automatically sent emails, even when an email is deleted from the "Sent" folder. How to achieve that? Thx
Zero Support For A Paying Customer
I opened a support ticket to get absolutely no responses. My support request is being 100% ignored. What am I paying for exactly?
Subscription warning makes no sense -- no response from support so far...
I have a warning message on my Mail that reads: "Your Zoho Mail Subscription has expired and your account will be suspended on Nov 23, 2024. Renew immediately to continue services." I can see the invoice was paid on Nov 23rd and I'm confused as to why
Zoho Mail
My domain and email hosting is Ionos, I'd like to switch to ZOHO, I purchased 1 user to do the test, I don't know how to set up. I have the following issue: 1. I tried to only transfer 1 mail account to test, once I set up as the suggestion, all other
I am not receving emails but MX records shows my domain is pointed to Zoho
I am not receving emails but MX records shows my domain is pointed to Zoho I have added my TXT to my domain DNS and MXtoollookup shows it is working. my domain is cashbull.ca Please help me
correo saliente bloqueado
Tengo bloqueado mi correo saliente error 554.5.18 marcado como SPAMMER. Alguien entro en mi cuenta y logre recuperarla pero no me deja mandar correos y lo necesito urgente. No consigo desbloquearlo y no me contestáis por ningún lado. NECESITO AYUDA por
Payment
Hi! I don't want to renew my mail. Will I be automatically charged the renewal amount? I don't understand how to cancel my subscription.
Error when sending out email via SMTP
Hi, I recently started encountering an error when using my Zohomail account to send out emails. The error message was : sendEmail.exe[16528]: ERROR => ERROR => SMTP-AUTH: Authentication to smtppro.zoho.com:587 failed. rmtree failed: Directory not empty
Receive emails
I am unable to receive any malls
Out of Office
Hi, I'm trying to setup a out of office reply for Monday through Friday from 17:00-8:00 and Saturday and Sunday all day long. So basically I want to send back a out of office message when I'm not in the office. Is this possible ? I can make the Monday
Delete organization's contacts
Hi, since some days it's impossible to delete organization's contacts from Zoho mail browser web and desktop application. There is no more the "Delete" button in the single contact and also "Resete contacts" in the main screen. I'm the administrator's
Can't access email.
I am unable to get into my emails. Can't get anything from server.
Filters not working
A couple of weeks ago, my filters stopped working. I tried redoing each of them, but still they don't work as they used to. I had made no changes before the time they stopped working. If you apply the filter manually, it works, but not for incoming email.
Zoho mail badge won't go away after mail is read
The zoho email app on my imac displays a red badge with a one constantly. The number never changes even when there are unread emails and when they are all read it still says a one.
Unable to verify account information - zoho on iPhone
Hello I have followed the instructions as described on http://zsync.zohosites.com/iPhone.html and repeatedly receive the message "Unable to verify account information". I would like to set up zoho mail on my iPhone and would greatly appreciate some assistance with this. Thank You
Automatic Signature Populated Incorrectly
To whom it may concern, The problem is as follows: When creating a new email, the automatically included signature is populated incorrectly. Disregarding a lot of the formatting such as padding and margins. (see image below) YET when manually selecting
Zoho mail account not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". What should i do to fix this out? Thanks Regards
How to transfer emails from G Suite to Zoho Mail account?
Check out Advik G Suite Migration Tool for Windows. This software is socially designed to migrate from G Suite to another cloud email server. During migration process the software maintain the key elements and folder hierarchy in as it is form. Hence no data loss or modification will take place. Steps to move from G Suite to Zoho Mail account; Step 1. Launch Advik G Suite Migration Tool. Step 2. Enter G Suite login credentials and click Next. Step 3. Select mailbox folders and click Next. Step 4.
Brand Indicators for Message Identification(BIMI) support in Zoho Mail Android app
Hello, everyone! In the latest Android version(v2.7.7) of the Zoho Mail mobile app, we have brought in support for Brand Indicators for Message Identification. Now, the brand's logos and verification mark will be displayed on the email. Brand Indicators
How can i download and secure all my mails from the archive folders?
Hi, i would like to download all my mails from my archive folders and secure it on my external HDD. Is this possible? Thx. amir
Getting a "Unable to connect to your account" error during migration from Gmail to Zoho
Hi, I'm trying to migrate ges@gesenterprise.com accounts from Gmail to Zoho. I'm getting a "Unable to connect to your account" error and I can't figure out why. I have tried many options but no luck
DNS Error: NXDomain
I have a couple of people that we are trying to send emails to that keep getting bounced back to us (interestingly one of them is an email with a zoho domain). The email addresses are being entered properly and we can send them emails from Gmail accounts.
Delete after N days does not work in filter with multiple actions
As shown in this thread, I created a filter to move mail to a certain folder, then delete after N days. I did not see the "N days" label in any mails as suggested in the reply. This only worked when I created a new filter with a single action (delete
Problem with Apple Mail and Zoho mail account
I am no longer able to connect to my Zoho mail from Apple Mail. I get the dialog box saying "Cant connect to the account [my account]. Enter the Pasworrd for user [my username]. And asks for password. When I enter my password it returns. "Unable to verify
E-Mail auto-complete for deleted contacts
I am having contacts pop-up in auto-complete when I start to type a letter in the TO address line. These e-mail address have been deleted from my contacts. I also have deleted all e-mails from/to these e-mail address but still there address is showing
Free Webinar Alert! From Inbox Chaos to Holiday Calm: Wrapping Up Work in Zoho Mail
Hello everyone! We're happy to invite you all to our upcoming webinar: From Inbox Chaos to Holiday Calm: Wrapping Up Work in Zoho Mail. Break free from email overload! Join our webinar to learn how Zoho Mail helps take control of your inbox management.
Blue ticks
Why have blue ticks started appearing by some - but not all - of my mail, and how do I stop it happening? I have not experienced it before in 12 years of using Zoho Mail. Screen capture attatched.
Error code 500
My account has stopped sending out emails, i keep getting this same error status code 500 Internal Server Error
Email Migrations: From Vodiem to Zoho
Hi Team, I just wanted to ask if the email migration from Vodiem to Zoho is possible, I am planning to migrate my email as soon as possible. Many things.
550 ERROR
Error is shown 550
Mail: Compose: Reply problem (Chrome Browser).
When I select "Reply" to an email, the compose screen opens but my cursor is completely lost. It should automatically go to the first line at the top of the email to compose the reply. This may be a Chrome issue -- does anyone have a fix for this. Where
"Any one with the link can view"
Hi team. In the past when I used that permalink option, I can see the email even when I don't have Zoho (let's say I tried it on incognito/private mode). But now seems it's not the case, and I see this: https://share.nmblc.cloud/e7aed0d1 Is it a change
Migration O365 vers Zoho
Bonjour à tous, J'ai déjà migré 4 users sans problème depuis O365, tout s'est bien déroulé. Je maintenant migrer d'autres users mais l'inter face plante et je ne trouve pas de solution. Qd je souhaite ajouter les nouveaux users à migrer j'ai le message
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. I am experiencing some issues with my email account from realestateassists.com and I hope you can help me resolve them. I am encountering the same problem as another user, and I am unable
SMTP Prestashop connection failed
Hello, I have configured my email correctly. But I have a problem configuring the email with my Prestashop store smtp server - smtp.zoho.com smtp user - your email address configured in Zoho smtp password - password of the corresponding Zoho account port
535 Authentication Failed received from smtppro.zoho.com with PrestaShop
I am using shared hosting via namecheap.com and am hosting a PrestaShop installation. I'm trying to set up zoho smtp in the email config. I am entering the correct email and app specific password but am getting the error (when sending a test email): Error:
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