Dedicated support for European customers
Businesses depend heavily on data to function. If you fail to protect your data, you risk stunting your business growth, and losing the trust of your customers. That's why in Zoho WorkDrive, we give security and privacy the utmost emphasis. The data you
Upload large files cloud-to-cloud via URL
I have large file url that I wish to upload on my WorkDrive. Can this be possible without having to download from internet to my PC & then to upload back to Zoho WorkDrive cloud? Is there a webform (or how to setup one) to upload files directly to specified
Can External users upload files or images to WorkDrive?
I want to know if it is possible for someone externally through a link and PW be able to upload files and images onto WorkDrive?
Migration from One Drive to WorkDrive
See 2 attached pictures. Do I select "New Application" to search for "WorkDrive" in the Azure-Enterprise Applications? All I see is the "MyWorkDrive" which is not related to ZoHo as the publisher.
How long TrueSync files stay on device for offline access?
I know the difference between TrueSync and Sync for Desktop is that former doesn't store files locally but indexes them, shows them on Z drive & only access them when needed. (If I have frequently used folder, I should probably use Desktop Sync leveraging
WorkDrive TrueSync now supports MacOS Ventura (beta)
Hello everyone! With WorkDrive TrueSync’s latest update (v3.6.4), you can install and use TrueSync on the beta versions of MacOS 13 Ventura. Simply download and install the latest TrueSync app to fully utilize the changes. For app installation steps,
Issue: "Upload files count is greater than 50,000."
I got this message today: Upload files count is greater than 50,000. To upload large number of files, please use Zoho Workdrive Sync. I am not trying to upload 50,000 files in one go. But I must have done 50,000 over a series of uploads over a few days/weeks.
Changing the outgoing email "From" when requesting documents
Hi, I was wonder if there was a way to change the 'From' name on the outgoing request to clients for documents. I've gotten around to testing this feature, which I like. But the email being received is saying the name is "Zoho Workdrive" in the 'From'
Is there a way to check-in files that have been edited in Writer?
I cannot figure out how to edit a file on-line using Writer, and then check that file back in. The source is a Word doc that I uploaded. I checked it out, and saved another copy in the source folder, but cannot figure out how to merge it with the original.
Share files externally from within your desktop sync apps
Greetings from the Zoho WorkDrive team! The ability to create external links, and share them with external users, right from your desktop apps is now available in the latest versions of WorkDrive TrueSync and Sync. Download TrueSync (version 3.6.4) Download
Turning off "draft" mode in writter and sheets
Writer and Sheets have a "draft" mode that prevents the document from being shared with other people, even within the company. I can see how this would be useful, but really its just leading to many delays as user 1 wants user 2 to review his document, but it isn't visible in WorkDrive yet because User 1 always forgets to click "complete" or "ready". (another gripe is that the two apps use different verbiage to mean the same thing).
Microsoft Word getting blank document when using TrueSync or Genie
Hi, I'm encountering a problem when trying to use Microsoft Word 2019 to edit a pre-existing file on Workdrive. For both TrueSync and Genie, the desktop app opens with a blank document instead of the pre-existing non-blank document. What is strange
Tip #4: Restore deleted files quickly
Hello everyone, We hope you're finding our WorkDrive Tips and Tricks series useful. In today's tip, we'll teach you how to restore the deleted files quickly. Let's say you're preparing for an important upcoming presentation. After working on the presentation
Workdrive download files on demand
When will it be possible to push files off your device to the cloud and download them on demand like you can with the other main cloud storage services?
TrueSync 'Create External Share Link'
Hello! I am enjoying Zoho WorkDrive so far. I like the ability to use TrueSync to view and add files to my WorkDrive. I would like to share the files via an external link directly from Windows File Explorer. There seems to be a way to do this with the
Check In/Check Out - Workdrive says I can't save because I have it checked out!
Hello, I have just encouraged my team to start using Workdrive instead of an in-house network server. We have a lot of documents which are updated by multiple people so I thought the Check in/Check out functionality would be perfect to stop the overlap
Workdrive - Recovered deleted file shows invalid url
Hello I would like to restore a file from the workdrive. I have already restored the file via the admin panel at Workdrive and created a folder. But now I can't open the file because it only shows "invalid URL". I would like to ask who has had this problem
WorkDrive IS NOT ROTATING on the Android App as the DOCS App does
The WorkDrive App IS NOT ROTATING on my Android cell phone as the DOCS App does and that was the ONLY way to display the entire folder or file name since the App crops the names in list view. So either find a way to show the entire file or folder name
Zoho Workdrive Sync - How delete local Files without risking the orgignal files in workdrive
Hello, we also use workdrive in our company. One or the other employee also uses the Workdrive Sync app. Thus, the desired files from Workdrive are downloaded to the local hard drive and thus you can work with it at several locations / computers. But
I would like an api collection for Zoho WorkDrive.
Hello! I would like an api collection for Zoho WorkDrive. I have looked at the following sites, but they do not have it. https://workdrive.zoho.com/apidocs/v1/overview I asked a question about Project before and was given the api collection like this.
API: Upload Large files with JS
Hello everyone!. I'm trying to upload a > 250 MB file with the API method: https://upload.zoho.eu/workdrive-api/v1/stream/upload When the response is received, it contains the following status Text: "Domain is not verified" - The request is send from
can't install zoho workdrive app in ubuntu 22.04
give the error as follow: arcio@marcio-ThinkPad-E590:~/Downloads/ZohoWorkDrive$ ./.setup gtk-update-icon-cache: Cache file created successfully. exiting... marcio@marcio-ThinkPad-E590:~/Downloads/ZohoWorkDrive$ Opening in existing browser session. [28210:28210:0100/000000.685366:ERROR:sandbox_linux.cc(377)]
Search Data Template Information
When searching Workdrive, the metadata information input into data templates does not appear to be searchable via normal search. That doesn't make any sense. Isn't the point of associating metadata with a file to be able to search for it? Even if you
Zoho Workdrive Genie 1.1 update - where does it download to so I may perform the update
I have Windows version 1.0 installed and I am advised when right clicking the icon in the hidden try icons that there is an update available. I accept this and version 1.1 is downloaded per a popup window to I don't know where. Oh, and yes, I have checked
WorkDrive link marked as spam
Hi, just tried sending an email containing a link to a file on WorkDrive and it's been returned by the server as spam. Reason is below: SMTP error from remote mail server after end of data: 550 A URL in this email (zohoexternal . com) is listed on https://spamrl.com/. Please
WorkDrive / WorkDrive(Z)
I have downloaded/installed Zoho-WorkDrive(Z) TrueSync on my computer. But now I have two Zoho-WorkDrives. Are they different (other than the ability to select which files you want to be available on/off-line (Z)). Is there a point to having both on one
A new user cannot login
I have just opened a trial account that allows 10 users. I have sent an invite to a user, but they are unable to login. They contacted support and were told that I already have 10 users. This is not true as there is only me and one invited users out of
Zoho WorkDrive an Excel/Word for WEB (not desktop)
While in WorkDrive, can use the "Open With" Excel for web or Word for Web and not have to launch via the desktop application for fast (easy) Team collaboration like I can do with DropBox for Business?
Multiple accounts - Synology Cloud Sync
Hi, I have multiple work drive accounts because and support multiple businesses and groups. Is it possible to sync more that one accounts at a time? Or is there any possibility of a addin to the synology cloud sync app? Thanks, Dean
Sharing files/folders externally for files/folders in "Shared with me"
My organisation wishes to share certain files and folder with an external collaborator. These files/folders currently reside within the 'Shared with me' area. When I click on a folder e.g. Projects within 'Shared with me', there is no option to Share
{"errors":[{"id":"F6016","title":"URL Rule is not configured"}]}
I need to change permissions on an external share link. Here is my code: permission_id = "59mP5pbPAhe-AfgCh"; header = Map(); header.put("Accept","application/vnd.api+json"); data = Map(); data_param1 = Map(); att_param1 = Map(); att_param1.put("role_id","34");
Desktop App - Multiple Accounts
Hi, With Dropbox / One Drive / GDrive etc, one can use multiple accounts on one pc. Please consider adding this feature to the amazing Zoho WorkDrive. Thanks!
Workdrive Genie - how does it work?
Hello, I installed WorkDrive Genie. It shows that it is running. When I try to open a file in WorkDrive, and select "Open WIth -> Desktop App", I get a box that opens for me to download and install the Genie App again. How is this supposed to work?
Free webinar: File management and content collaboration in the hybrid workplace
Hybrid work, which combines traditional in-office work with remote work, might help you achieve a perfect work-life balance. The primary advantage of hybrid work is the flexibility to work at any suitable time and place (anywhere in the world) on
Can I access shared External Links with API?
I have external links for each of my clients, and I want to notify them through my app when I uploaded new files. Is this possible? My external links asks for 1) password, and 2) email address
Is there any API/option for workdrive upload status?
Dear Zoho Support Team, We are trying to get status notification after uploading files to workdrive on daily basis. We need it because we want to make it sure whether the upload is completed or not. Please help us by providing support or direction on
Mandatory passwords and default expiration periods for external links
Whenever external sharing comes into play, questions regarding privacy and security arise: Is the file accessible only to the desired set of people? Is the file downloadable? Who has viewed the file and when? Identifying your goals will help you choose
New in WorkDrive: Organize your storage using Data Templates
Organizations generate huge volumes of data day in and out. From financial reports, client details, and resumes to promotional images, product videos, and more. The list is endless. When you have so much data to manage, you need to classify your documents and structure them in a way that makes them more accessible. This is exactly what WorkDrive's Data Templates lets you do! You can create Data Templates, add meta data as custom fields, and associate those fields with files and folders based on
"The specified procedure could not be found"
I'm using WorkDrive on a Windows computer. When I go to the folder using the file explorer and click on an image file, I get the message specified in the subject. Any ideas on what's going wrong?
WorkDrive TS will not run in Mac Mini 2020 - M1 Chip
I opened a ticket the first days of January, and it has been an absolute nightmare been able to get support to even acknowledge my error. After having followed all help and instructions from apple and Zoho found online, I reached out to Zoho support,
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