MARKED AS SOLVED BUT ISN'T SOLVED - Unable to Send Outgoing Messages in Android Cliq App
Every time when an outgoing message in the android cliq app is sent it will look like it successfully sent, but when you check the message it just has an error exclamation point icon next it and has option to resend or delete the message. When the resend
Online PDF Editor
Hello Team, There is a small glitch i found when i was using your online software called "PDF Editor", There is a menu bar on right side comes when we click on 3 dots for any pdf, but that entire menu has no options to choose, that is totally blank, please
Zoho Contacts *Web Interface Does Not Load* (Tested in Firefox, Safari)
The error shown in the console is: The resource from “https://static.zohocdn.com/zmail/zm/newContactsChange11/js/main.js” was blocked due to MIME type (“application/json”) mismatch (X-Content-Type-Options: nosniff). This should be fairly self-explanatory,
"Print" option of GET Expense Report API not working
Hello! I have been trying to use the "print" option of the GET Expense Report API but it seems the option does not alter the output. Is there an issue with the API or am I using it wrong? Here's my request code, in Deluge: response = invokeurl [ url :"https://www.zohoapis.com/expense/v1/expensereports/"
Cdata - Looker Studio Community Connector Error to Zoho CRM
Hi! Has anyone encountered the error message below when trying to connect to Zoho CRM from Looker Studio, and found a solution? I opened a ticket wih CData but didn't hear back.
i cant able to transfer data
i cant able to transfer all data in folders (multiple data) from ONEDRIVE Microsoft to the ZOHO work drive. Each time I can only send 1 file. like 1 photo, 1 audio. It's not very useful for me. Please give me a solution to upload multiple files at a
Email Password Reset - Vishal & shaik Vali Babu
Hi Team, The below-mentioned employees are unable to log in to their Gmail due to a password error. Kindly look into this on priority vishal.r@jumbotail.com shaik.babu@jumbotail.com
Zoho Desk data sync shows repeated “temporary error” after successful syncs
Hi everyone, we are currently using Zoho Analytics with a data synchronization from Zoho Desk. In the synchronization history, I can see a repeating pattern: the sync runs successfully, but shortly after that, another sync entry fails with the message:
i cant renew my domain bfftube.cloudns.cc
i cant renew my domain bfftube.cloudns.cc because its a free subdomain from cloudns and you cant renew it its always active can some fix this becasue again there is no way to renew it becasue its free subdomain and again its always active
Urgent Escalation Request - Severe Performance Issues and Errors in Zoho Desk
Hi, I am experiencing a serious issue with my Zoho Desk account. Since Sunday, we have been encountering error messages such as "Unable to process your request" when attempting to open new tickets or update information in existing tickets. In addition
Can't Figure out Books and level 2 payment data
Hello, I am having trouble figuring out how to collect level 2 payment data as required by my payment gateway. Last month it cost us almost $5000 in fees because of this. We are invoicing our clients with books and they pay through the link in that email
Getting an error when trying to use the Zoho Desk Resources with our Zobot chat
Hello, When I try to set our Zobot AI Card Training to Zoho Desk resources I get an error when testing it and it bypasses the bot completely. When I try to switch it to the Zoho SalesIQ resources option in there it will list some articles but not give
Issue with Zoho Assist Unattendend Agents Showing Offline
Hello! I noticed that a large number of my unattended devices began showing as Offline earlier this morning (around 745am Mountain time). I checked the Zoho Assist status page but it's not showing any outages. The issue seems to be randomly occurring
Updating Zoho Books UI when a field is changed
I have this script to update Quotes Expiry date. estimateID = estimate.get("estimate_id"); numberDaysTobeExtended = 14; estimatedate = estimate.get("date").toDate(); organizationID = organization.get("organization_id"); estDate = estimate.get("date");
Reporting Tags in Profit and Loss Reports Analysis
Hello Community and Zoho Books Product Team, I would like to highlight a limitation I encountered with Reporting Tags in Zoho Books. Reporting Tags Not Applying to Automated Inventory Journal Postings from Product Invoices. For inventory product invoices,
Unusably slow sheet / max exceeded errors (suspect Fill Down + max row interaction)
Hello, I just started using Zoho Sheets and until I started working with formulas, all was well. At this point though, my sheet has become unbearably slow. I don't have too many formulas in yet and under 200 rows of data. Columns: not sure how to count
Purchase Order Quantity Validation Not Enforced During Bill Approval
Hello Team, I would like to report a potential issue in the Purchase Order to Bill workflow. Steps to reproduce: Create a Purchase Order for an item with Quantity = 100. Approve/sign the Purchase Order. Convert the Purchase Order into a Bill. Change the
Worst product ever designed - Zoho Books.
It is designed and conceptualised by people without any financial background. Basically bunch of software engineers who knows how to code. They dont have any idea how finance people will use this product, what are their requirements, how transactions
Disabled Zoho Sites Builder. Not Loading.
Hello! I have problem on all operating systems, and all internet browsers. Entire menu in site builder not respond to clicking, looks like freezing. Edited page not loading. Regards, Tom
[BUG] Zoho CRM Mobile App – "Deal Name Cannot Be Empty" Validation Error When Cloning an Existing Deal
Summary When cloning an existing Deal record in the Zoho CRM mobile app, saving the cloned record fails with the error "Deal name cannot be empty" — even though the Deal Name field is visibly populated with a valid value. The save is blocked entirely.
Email Forwarding | How to Enable and Disable Email Forwarding on a Non-Admin User Account
Email Forwarding Issue: Enable and Disable Email Forwarding
Invoice Only Shipped Items
Dear Zoho, We are a company that deals with sales orders with 600-1000 lines We need to be able to do partial invoicing based on shipped items Right now when we click convert to invoice we can not only select items that have een shipped It takes hours
Desktop app doesn't support notecards created on Android
Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to
Disappearing Mouse cursor in Zoho Mail / Windows 11 (Chrome + Edge)
I'm seeing an issue when writing mails with the light theme with the mouse cursor being white and the document area also being white - making it nearly impossible to see the mouse cursor. I see the problem on Windows 11 under Chrome and Edge. (Yet to
Blueprint Transition Task Not Being Created or Displayed
We have configured a Blueprint transition that is associated with Tasks. During the transition, we enter all the required task details, proceed to the next step, and save the record successfully. However, the task is not being created or displayed anywhere
Attachments_Upload Failed
All users are unable to "Upload" attachments within a project. CRM was working fine up until about 3 minutes ago. Continues to say "Upload Failed"
Can't add developpers to our zoho creator app
Hello, I've been using creator individually for a little while now, Recently, I wanted to add one of my co-workers as a developer on our app so that they could also help with troubleshooting, development and scripting. However, whenever I try to add
Zoho CRM Deal API returning null pipeline in case of default pipeline
Hey team, We are writing to report an issue with the Deals module pipeline API behavior that we believe stems from how the default (Standard) pipeline is handled when no custom pipelines have been configured. When the "Manage Pipelines" page under CRM
اريد باسورد لى عمل تقرير الاشتباه ( لما باجى افتح تقرير الاشتباه بيطلب باسورد لفتحه )
Associate project with timer on iPhone
When I start the timer without first associating a project (on my iPhone), its starts fine but now when I need to associate a project, and click on the link, I get a list of EVERY project I've ever put into Zoho Books. It used to just show active projects.
Ticket status does not update upon layout change
Hi team, I'm encountering an issue with ticket layouts and Blueprints in Zoho Desk and would like to understand whether this is expected behavior or a bug. Scenario I have two ticket layouts: Helpdesk Integration The Integration layout has its default
Support Recording Payments in a Different Currency Than the Invoice Currency
We would like to request the implementation of a feature that allows users to record customer payments in a currency different from the currency of the original invoice. Current Limitation in Zoho Books Currently, if an invoice is issued in USD, Zoho
/agent?action=CreatePortal Error "Your request cannot be processed"
The title. What do i do? I cant access any "desk" features.
Emails Failing with “Relaying Issues – Mail Sending Blocked” in ZeptoMail
Hello ZeptoMail Support Team, We are facing an email delivery issue in our ZeptoMail account where emails are failing with the status “Process failed” and the reason “Relaying issues – Mail sending blocked.” Issue Details Agent Name: mail_agent_iwwa From
Formula Error
I am attempting to create a field that auto-generates the parking ratio for buildings. Whereas, the formula would be: A/(B/1,000) Where a = the # of parking spaces; b= the building RSF The formula, I believe, should be: ${Properties.Parking Spaces}/(${Properties.Bldg.
Zoho CRM removing Lines Breaks/Returns
When sending an email to a contact from Zoho CRM, we send in HTML to the client and use the standard ariel font and 12 size font. For some reason the customer received the email with all the line breaks remove and returns. See Below: But it was sent cleanly
Knowlarity PhoneBridge Integration – Calls Not Logged in Zoho Desk
We have successfully integrated Knowlarity with Zoho Desk. Incoming call pop-ups are working correctly, and the integration appears to be connected. However, after the call is completed, no call records or call history are being created in Zoho Desk.
Cannot Access Subform Display Order in Deluge
As highlighted in this community post, we still have to deal with the significant limitation of not being able to access the user-sorted order of subform rows through Deluge. This creates a major disconnect between the UI capabilities and backend automation,
Module Not available.
Hello Latha and Team, I have created a connection in Zoho Creator to link with Zoho FSM using the built-in connection. However, the issue is that this connector is not able to access the Services and Parts modules in FSM. To run my in-house application,
New Web Tabs feature not working ("mail.zoho.com refused to connect" error)
I've been trying out the newly introduced Web Tabs feature in Zoho Mail, but unfortunately, I haven't been able to get it to work not even once. Every time I try to load a webpage within a Web Tab, I get the following error message on my screen: "mail.zoho.com
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