CRM Python Function: ZRC.post() body encoding error
A connection-backed ZRC.get() to Zoho Analytics works, but ZRC.post() fails whenever a body is supplied: response = ZRC.post(endpoint, urlencode({ "ZOHO_ACTION": "EXPORT", "ZOHO_OUTPUT_FORMAT": "JSON", "ZOHO_SQLQUERY": 'SELECT * FROM "Churn
Updating an Invoice Line Item's Discount Account via API Call / Deluge Custom Function
I need help updating an invoice line item's discount account via API. Below is a screenshot of the line item field I am referring to. Now the field to the left of the highlighted field (discount account) is the sales income account. I am able to modify
Generating final accounts: How to include a financial year no held in Zoho Books.
I am generating a final account for the 2025-26 period but they need to be submitted with the figures for the previous period of 2024-25. Zoho does not hold these figures as I migrated to the service from QuickBooks on the 01/05/2025. I have the figures
Agents Timing Out
I'm experiencing a real problem with the performance this week - most of my agents are timing out after 15 minutes. I've emailed support several times but so far there's been no improvement. Response: Agent Execution Timed out Failure Reason: {"code":"AGENT_EXECUTION_TIMED_OUT","reason":"Agent
Cannot create mail account
Hi, i have a problem, i can't create a mail account every time i try the error massage like this Oops! Something went wrong during mailbox creation. Please try again please help
No Sales Returns on SO's with Dropped Shipped items + Inventory Items
We have encountered an issue in Zoho related to sales orders that include both dropshipped items and inventory items. Specifically, it is currently not possible to create sales returns for the company’s own inventory items from these sales orders. This
Invoice Only Shipped Items
Dear Zoho, We are a company that deals with sales orders with 600-1000 lines We need to be able to do partial invoicing based on shipped items Right now when we click convert to invoice we can not only select items that have een shipped It takes hours
Amazon.it always ends up in spam
Emails from amazon.it always end up in the spam folder, even though I have added the domain and the various individual Amazon addresses for shipping, payments, and other matters to the trusted lists at the user administrator level. What should I che
Calendar invites from Contacts not being assigned to Account in CRM
Hi all It's that time of year again when I try to get calendar and meetings sorted in CRM. I have two way sync enabled. I have the option set to check for customer meeting invitation mail and to add them as meetings. However, whilst those meetings show
Subform UI Unresponsive
Has subform with a couple of hundreds of rows but suddenly the you can't add any row nor edit any fields. The subform has 10 columns Any thoughts on this Zoho team?
Zoho Assist Remote Desktop on Android grey screen
With Zoho Assist Remote Desktop for Android when I connect to an unattended device I see only a Grey Screen. It worked fine before. This is a recently issue. I tried to clean data and cache, reinstall app, try and old version... but nothing. Always grey
Spread completed whited out
Trying to access, any of my spreadsheets, all I see is a white screen?
Truncated Permissions Info
When selecting permissions in the Add Tools screen for an agent, the descriptions can be truncated to the point of not being able to distinguish what is actually being enabled. Selecting them lets one view the permissions in a bigger viewport, which truncates
Customer Support Portal
Hi, As I am dealing with and waiting for help with a serious Zoho Mail issue, I tried to submit requests and manage my requests by logging into the Customer Support Portal, but it keeps saying that I do not have a valid email address and cannot login.
[Urgent] Can't create a function
I'm trying to create a function, but as soon as I click "Create", I get an error message: "Sorry something went wrong". Error 500 in network tab
MTA - BAD IP reputation by outlook/hotmail
Messages to Microsoft email servers are bouncing back due to poor reputation. Message: 4.7.650 The mail server [136.143.188.206] has been temporarily rate limited due to IP reputation. For e-mail delivery information see https://postmaster.live.com (S775)
print preview
We are using microsoft edge, till 12 sep we were getting directly print option. Now we are getting this preview option we have to click print option again. How to bypass this-preview option?
Request: allow "remove from watchlist" even if project is marked Completed or Inactive
Currently in order to remove a Completed Project from my Dashboard watchlist, I first have to make it Active (and provide a reason, which is fewer than 50 characters, an unreasonable limitation). Then remove it from the Dashboard Watchlist, then set it
Creating new Teams meeting from CRM doesn't enable Team functions in the meeting
Hi I'm trying to set up the meeting integration and I've seen that when I create a Meeting in the CRM and set the location to Online and the Provider to Teams, and complete the boxes, add a participant etc, whilst the meeting is created in Teams, the
Email Clients doesn't work with zoho mails paid plan
Hi, I'm the owner of a domain with 4 mail, and 3 of them are on paid plan with 10gb, plus 3x extra 50gb storage space. I'm trying to configure the paid email account on my email clients (tried on different machines and software, with Mail MacOS, eMClient
Problemas para verificar dominio
He configurado todos los registros DNS solicitados (registro de verificación TXT/CNAME, así como los registros MX correspondientes en la zona DNS del proveedor de dominio). Sin embargo, a pesar de haber esperado el tiempo habitual de propagación de los
Recent Maintenance
Dear Zoho Sheet Team The recent 'Improvements' gave me considerable problems. I can't evaluate the extent of these problems, they could range from fixable to disastrous. I can't check more then 300 sheets quickly. A lot of my images have suddenly disappeared, this seems to be the major problem. Where have the gone and how can they be recovered? Another thing I noticed - you have taken away the 'SAVE' button. Clicking on 'FILE' doesn't give a 'SAVE' facility either. I will keep working and report
Problem adding emails to my account / Email Address already exists or associated in another Organisation
Hello, I am trying to create 3 emails that I previously deleted, but it gives me the message that you see on the screen below, I tried to write to support but I still have no response, what else can I do?
Workflow Preventing others from editing
Using workflows in WorkDrive to implement a document review process has been extremely helpful in my organization. The only problem is that other users who have access to the document via standard document sharing rules are unable to edit the document.
Estimates or quotes in Inventory
Our pottery wholesale business is heavily inventory based. We are planning to switch from Quickbooks to Zoho Inventory which will be a great improvement on the "sales" side for in-house sales and salesreps. The only thing we are missing in Zoho Inventory
Gettting "You are Offline" Messages all the time
Al of a sudden, a few days ago, I suddenly began getting a message on the bottom left side of the Mail App saying "You are Offline". Why? Does it mean I'm not getting incoming mails now? why is has started?
Zoho Mail Webmail Very Slow and POP3 Connection Errors Since Sep 16–17
สวัสดีทีมสนับสนุนของ Zoho เราประสบปัญหาการใช้งาน Zoho Mail เป็นระยะๆ มาตั้งแต่ประมาณวันที่ 16-17 กันยายน 2569 ปัญหาดังกล่าวส่งผลกระทบต่อบัญชีอีเมลหลายบัญชี และรวมถึง: Zoho Webmail ช้ามากและบางครั้งก็ใช้เวลานานในการโหลด บางครั้งเว็บเมลอาจแสดงข้อผิดพลาด
Zoho Calendar's own notification domain (noreply@eu-sender.zohocalendar.com) bounces at Apple and is spam-filtered by Zoho Mail itself
Hi all, I'm really hoping there will be some solutions from this because despite a lot of emails, support from Zoho has not been forthcoming. I am posting as a single defect report, since both symptoms trace to the same sending domain. Summary: Zoho Calendar
Prefetch Links
I have noticed recently that when adding links to chats, it will prefetch the contents of the URL given. This is new and is causing some issues with certain sites that we direct customers to. Is it possible to turn of the prefetch of links when they are
Zia Agents looks promising, but I still cannot deploy my first agent or connect WhatsApp after weeks of support tickets
Hi Everyone, I am posting here because I am stuck and need practical help from someone who has successfully deployed a Zia Agent with WhatsApp. Zia Agents looks like a very promising product. I have watched the platform expand quickly, and I have noticed
Timer not appearing to update
For the last couple of days, I've noticed my timer is not updating. When I start it, it doesn't show as started until I refresh the page. When I pause it, it doesn't show as paused until I refresh the page. But it does register a stop correctly in real
Rotate an Image in Workdrive Image Editor
I don't know if I'm just missing something, but my team needs a way to rotate images in Workdrive and save them at that new orientation. For example one of our ground crew members will take photos of job sites vertically (9:16) on his phone and upload
print preview
We are using microsoft edge, till 12 sep we were getting directly print option. Now we are getting this preview option we have to click print option again. How to bypass this-preview option?
My email is going to spam and I am unsure how to deal with it
hi! I've been using Zoho as a personal email alternative to try and move away from Gmail. Things have been quite nice, but one big problem i'm having is that my emails are being sent to spam. I've searched for everything and most of the solutions of what
Sent Items folders not syncing on Thunderbird
HI, I run TB on multiple devices, since the middle of September all the devices have stopped synchronising the sent items folders, all mail is received and sent correctly and stored in my zoho webfolders. I haven't changed any of the settings. Any ideas? This is also the case in my 'paid for' accounts with ZOHO and Thunderbird Many thanks Tony whittingham
Zoho Desk API modifiedTimeRange returns HTTP 500 around 2026-03-08T02:00:00.000Z
Hello Zoho Support Team, We are experiencing a reproducible HTTP 500 Internal Server Error when querying the Zoho Desk API search endpoint with a specific modifiedTimeRange boundary. ### API Endpoint GET /api/v1/tickets/search ### Reproduction Steps &
Need Native Support for docx files in Zoho Writer
Absolutely love Zoho Writer, but often need to share files by email with people who are in the Office ecosystem. Downloading a file as docx, then sending it by email, getting the comments back, converting it to Zoho format, editing it, then converting
Cannot add note to record on mobile
In the latest version of the mobile app - if a record already has notes associated with it - you can add a note via the mobile app - if a record does not have previous notes there is no way to add a new one - it allows me only to send email
Email Sending Failed - SMTP Error: data not accepted. - WHMCS Not sending emails due to this error
I have been trying to figure out a fix for about a week now and I haven't found one on my own so I am going to ask for help on here. After checking all the settings and even resetting my password for the email used for WHMCS it still says: Email Sending Failed - SMTP Error: data not accepted. I have no clue how to fix it at this point. Any insight would be lovely.
Checkbox not displaying correctly in subform
Greetings: I have shared my app (wv) with support. I am having problems with a checkbox field not displaying correctly in a subform. The main form is called volunteers and the subform is called volunteers_subform. The field in question is called roles. When you access the subform by itself the checkbox lookup displays as checkboxes. But when you view it in the main volunteers form, it displays as a multi-select dropdown instead. I have attached jpegs showing the difference. Any thoughts?
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