重要詢問:電子報回信沒有收到
我使用zoho作為寄電子報的mail， 但是我發現從電子報回信，完全都沒有收到!!!(包含垃圾郵件) kit那邊設定確定都沒有問題，請問這邊是哪裡設定有問題導致沒收到呢? (我確認過mail是一樣的)
Formatted resume not working
Hello, We have u ploaded our Formatted/Branded resume template document and have copied a nd pasted the required merge field value into the template document mail merge fields as per the procedure. We then u pload the template document as per the procedure.
Candidate Assessments, no workflows.
I have an issue where I would like to trigger a workflow based on a candidate assessment being completed. Sometimes a returning candidate will complete a second assessment, on completion the status of the candidate will be updated to "Unqualified" if
Editing Draft Fixed assets
I have a few Fixed Assets still currently in Draft Status that I need to edit. I need to edit the Fixed Asset Type, the Fixed Asset Account, the Accumulated Depreciation account and the Depreciation account. Once I have done it and attempt to "Save as
How to get fields centered in a form?
Is it possible to center fields in a form? Some of my forms do some don't and it is really not aestheticly pleasing? Any help would be greatly appricated. Thanks, Michael McNeill
Tagging on Zoho Social
Looks like I'm beating a dead horse as I searched the thread and saw multiple requests for this over the last couple of years, but never saw that it had come to be... Can we (or can we not) tag people, pages, businesses, etc across ALL the social media platforms? I see that Zoho Social has had tagging available on Twitter for some time, but it seems nothing else was added. In addition today (4/10/19) at Zoholics (in Austin, TX) during the social media session in the marketing track, I specifically
Wiki Add Attachment upload fails at about 15.3 MB
I am seeing consistent "Error in uploading file" for files larger than about 15,430 kB. For 15,300 kB or smaller, no problem, but 15,430 kB or larger always fail. This is over numerous trials. My test files, to examine this problem, were generated by
URGENT: Wiki Search function no longer working
Starting today, the Search box no longer returns results. On one of my wikis, the results page returns "No results found" for terms that clearly are in the wiki. On another wiki, the result page shows "Showing 1 - 10 of 12 for "<search term>, but the
SMTP outgoing problem
Hello I have a website where the SMTP email is connected through Zoho Mail SMTP. Today I am no longer receiving emails from the website. Joomla shows that the email was sent successfully, but I do not receive it.
Zoho Desk ticket Draft Saving causes Focus to be lost
Hello, I've experienced and had a number of reports from my other team members that we've recently started having an issue where when Desk's automatic draft saving takes place (we can see the "Saved XX:XX" text changes to "Saving draft..." and the cursor
Zoho developer edition does not work for us
Hi Is anyone else having this problem? I'm signed in with our admin/super user account. When I click on the link on this page: https://www.zoho.com/crm/developer/docs/dev-edition.html I am asked to agree to Terms and Conditions. Clicking Agree to Terms
Get item's custom field data for a custom button/function
Hi, I’m working on a custom button for the Invoice details page in Zoho Books. I need to calculate a Tourism Levy only on some items. I already created an Item custom checkbox field: cf_tourism_levy In Zoho UI, the field is there and I can see it on the
Request to unblock user creation error (Screenshot Attached)
안녕하세요, Zoho 지원팀입니다. 저는 Zoho Mail 조직의 최고 관리자입니다. 새로운 비즈니스 이메일 사용자 계정을 만들려고 할 때 다음과 같은 오류 메시지가 나타납니다. "이 사용자는 Zoho에 추가할 권한이 없습니다. 자세한 내용은 support-as@zohocorp.com 또는 support@zohomail.com으로 문의하십시오." 도메인 서버에 MX 레코드 3개, SPF 레코드 1개, DKIM 레코드 1개를 포함한 모든 필수 DNS
Request to unblock user creation error (This user is not allowed to add in Zoho)
안녕하세요, Zoho 지원팀입니다. 저는 Zoho Mail 조직의 최고 관리자입니다. 새로운 비즈니스 이메일 사용자 계정을 만들려고 할 때 다음과 같은 오류 메시지가 나타납니다. "이 사용자는 Zoho에 추가할 권한이 없습니다. 자세한 내용은 support-as@zohocorp.com 또는 support@zohomail.com 으로 문의하십시오." 도메인 서버에 MX 레코드 3개, SPF 레코드 1개, DKIM 레코드 1개를 포함한 모든 필수 DNS
Uploaded Documents are Distorted
I needed to combine 2 documents into 1 PDF. When I uploaded a document that was a scanned copy of a physical document into the Zoho PDF Editor, it is all distorted/image quality is all whited out even though the file I uploaded was perfectly clear.
Editting PDF in Zoho online editor doesnt work
I just tried editting a simple 3 page PDF but it opens up blank. I dont see any errors or feedback if something went wrong
Conditional Drop Downs
Am I the only one that has a problem when setting up the same project for multiple customers - resulting in a HUGE number of projects (e.g. Project A - customer 1, Project A - customer 2, Project A - customer 3 etc.). OR, am I doing it wrong? What results
Request to unblock user creation error (This user is not allowed to add in Zoho)
Hello Zoho Support Team, I am the Super Admin of my Zoho Mail organization. When I try to create a new business email user account, I encounter the following error message: "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com
Bullet Charts Stuck Loading Without Data
I have a dashboard with some widgets in bullet chart format, but some of them do not have data. Since there is no data, they keep loading indefinitely instead of displaying “No Data,” as happens with the percentage widget next to them. This issue prevents
iOS Books app shows filtered view after changing to All sales orders
My boss often checks sales orders on his iPhone. The app is mostly working fine, but there's an ongoing issue: When switching between different filters (also called custom views on the web), going back to All doesn't often work. It typically gets stuck
Layout Rules Don't Apply To Blueprints
Hi Zoho the conditional layout rules for fields and making fields required don't work well with with Blueprints if those same fields are called DURING a Blueprint. Example. I have field A that is used in layout rule. If value of field A is "1" it is supposed to show and make required field B. If the value to field A is "2" it is supposed to show and make required field C. Now I have a Blueprint that says when last stage moves to "Closed," during the transition, the agent must fill out field A. Now
ZOHO SURVEY to ZOHO CRM integration
I am trying to use the ZOHO SURVEY to ZOHO CRM integration but the integration won't allow me to choose a record layout and that means there is a erquired field that i cannot input, is there any way around this?
"Make online" not clearing previously downloaded files from disk
I downloaded a large folder via "Make offline" so I could copy it to another location. This worked. When I was done I hoped that "Make online" would restore it to the previous state where those files are not stored locally in TrueSync. This did not work—Finder
Spell Check Red Underlines Keep Appearing Even After Disabling
Hello Zoho Support, I'm facing an issue in Zoho Writer where red spell-check underlines keep appearing even after I disable Spell Check. I have already: Turned OFF Spelling Errors Turned OFF Grammar Turned OFF Writing Quality Turned OFF browser spell
IP Address blocked by many servers
hello team this is to inform you that the zoho ip address 103.117.158.51 has been marked spam and not trustworthy by outlook and many other company servers. kindly discontinue using this ip to maintain a healthy domain reputation for your clients. Regards
SalesIQ : Allow Operators to Manually Set Company Names in Visitor Info
Hi SalesIQ Team. We have identified an issue where the Company name displayed in Visitor Info is sometimes incorrect or not displayed at all. Currently, there is no way for operators to manually edit or specify the company a visitor belongs to. I understand
404 error at checkout
Our customers are getting a 404 error at checkout. Anyone else with the same problem?
BUG and HANGUP - Add Row with Fields DOUBLES the amount of rows instead of Adding Just 1 Row
As it says in the title, there is a bug with forms generated with Zoho Writer where the Add Row With Fields ends up DOUBLING the amount of rows instead of Adding just 1 row.
Zoho Analytics "Esc" key problem
I frequently use the Escape (Esc) key while building dashboards, reports, and writing SQL queries. Since the recent updates to Zoho Analytics, the Esc key no longer behaves as expected. When writing SQL queries, pressing Esc to dismiss a suggestion now
Error when subscribing to any iCal feed in Group Calendar
When I try to add any iCal URL via Settings → Calendar → Calendars → Group Calendars → Manage → Subscribed by Group, Zoho pops up an ‘Internal Server Error’ and nothing is added in the ‘Subscribed by Group’ list. But - the feed then appears under my personal
Problem with the blueprint flow.
Scenario: 3 departments in a single environment: A-B-C agents from department 1 D-E-F agents from department 2 G-H agents from department 3 Since we've been using Zohodesk (2023), agents can assign tickets to the correct department using the blueprint
Zoho CRM upload files error
Since today, we have been experiencing issues with uploading photos to opportunities. The message indicates that the storage is full, but as far as I can see, there is still plenty of space available. Could there be an issue or a bug?
Problem with UTM Parameters: Zoho Forms - Zoho Desk Integration
Hi Zoho Support Team, I want to automatically capture UTM Parameters from my website URLs and pass it from Zoho Forms into Zoho Desk. I have activated the UTM tracking feature. I've integrated the UTM Tracking code in my website footer on all pages. I've
Zoho Analytics UI Bug
Hello, all, The Aggregate Formulas in Zoho Analytics' list of fields have a 3-dot menu: If the formula has a long name, the name is not fully visible in the list, and a 3-dot menu is not accessible from it: This is not convenient, especially when the
Unusual activity detected from this IP. Please try again after some time.
Hello Zoho admin and IT team We are a registered website in Eloctronic services and we been trying to add our users to the zoho system but this issue faced us ,, hope you unlocked us please.
Email not Received
No email has been recieved except welcome email and one more email in 2025.
Supervisor Rules --> Custom Function
Hello, currently I can't add a custom function to a supervise rule. Is there a reason for this? Background: We have BluePrint managed tickets and actually we have a Supervise rule which should set the ticket to "closed" after 168 hours since the last
Unable to charge GST on shipping/packing & Forwarding charges in INDIA
Currently, tax rates only apply to items. It does not apply tax to any shipping or packing & forwarding charges that may be on the order as well. However, these charges are taxable under GST in India. Please add the ability to apply tax to these charges.
[Bug] WebAuthn passkey registration blocked on rpIds with TLDs longer than 6 characters (.accountant, .technology, etc.) — isValidDomain regex too strict
Hi, Filing on behalf of an enterprise customer where Zoho Vault is deployed across the company. The Chrome extension blocks WebAuthn passkey registration on legitimate sites whose Relying Party ID (rpId) has a TLD longer than 6 letters. This affects every
SalesIQ Integration with LINE: API Rate Limit Issue and Pre-Chat Flow Concerns
Hello SalesIQ Developer Team. I have investigated the issue and found that the LINE Rate Limit is being consumed unusually quickly. LINE API free usage limit: 300 messages per month per brand. This limit will be reached within the first few days. 1. LINE
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