Unable to create new Zoho Connections in Power BI
I am no longer able to add new connections into Power BI for automated refreshes. Existing connections appear unaffected as they are still functioning.
Hello i need To Extract Only ticket Body text. how can i acheive this
Hello Guyz! i am facing a issue on Zoho Desk in Ticket i want to integrate Zoho Task and Want the Ticket as Zoho Task Description. Any Guidence Please!
Modules not loading Zoho One
Nearly all modules in Zoho One are not loading. Anyone else having issues across the platform?
Wrong website configuration | x-frame options or a content security policy
Sometimes there is an error that is visible in the screenshot. I have translated the content of this error. The problem has been persisting in the Firefox browser for a while and is due to a misconfiguration in Zoho Desk. This error is also occurring
Issue Fetching Data Zoho API
I am trying to fetch these records using zoho api but it returns only first 10 records, but there are 24 of them that can be accessed by pagination This is the url https://www.zohoapis.eu/crm/v3/Matter_Categories/547619000000662695?fields=Solicitors and
US Home-Rule State Tax Compliance (again)
Ow... I think my eyes just rolled into the back of my head. If we were to read the above text word-for-word when the above text states, "Zoho Commerce is compliant with all state taxes in the USA.", and ran it through the truth-o-meter... well... then
Need help regarding the token refresh time
Hello! I have a website where a costumer can book himself a meeting via Calendly. Once the meeting is booked the costumer information is sent to the Zoho CRM and a lead is created. My website is hosted on Heroku and the Zoho CRM token which i need in
formulas don't work
Good afternoon, the formulas in the table do not work, I can provide access and screenshots if necessary
if a payment is recorded on 6th April but is showing as processed on 1st May what could be the reason ??
I recorded a payment on April 6th, 2024. However, during reconciliation, it appears as processed on May 1st. I've verified the date accuracy, and everything seems correct, yet it's not reflecting in the month of April
i cant send email on my server
i try use swaks 2 web site all it not work send by zoho mail === Trying smtppro.zoho.com:587... === Connected to smtppro.zoho.com. <- 220 mx.zohomail.com SMTP Server ready March 27, 2024 8:52:12 PM PDT -> EHLO server-194-63-140-32.da.direct <- 250-mx.zohomail.com
How to integrate with custom ecommerce?
Hello, I'm seeing that you have added integrations with shopify and zoho commerce. However, my company has custom ecommerce site, and we would like to integrate too. Is it possible to add API to integrate custom ecommerce? Or maybe current Zoho Campaigns API has everything to integrate ecoomerce functions with custom website?
Client Script: Edit page onChange doesn't fire when selecting "-None-" value.
I have a client script using the onChange event on the standard edit page that updates another field based on value selected in a pick list. This works great except I just realized when you select the "-None-" option in the pick list if you wanted no
Zoho CRM Constant Random Logouts
Hello, My name is Devon, I have been using Zoho CRM for a few years now, and every few weeks, Zoho will automatically log me out, even when I am actively working. This happens very frequently, probably every 15 minutes or so. Afterwards, the login system
'I have received payment' checkbox UI quirk
Hello On the invoice creation screen in Zoho Inventory/Books, there is the option to select 'I have received payment' down below the item table and record the payment there rather than as a separate step, a feature we have been using lately particularly
Can't figure out how to set up taxes in my state - using local addresses.
Hello, I have seen some OLD threads on this when searching but nothing new. I am in Washington State. Here we have sales taxes based on the address the customer receives the goods at. When I started I was all local so it was easy, now I am expanding into
Contacts not displayed alphabetically
Hi, so when I look at my customer list and I go to a specific letter, e.g. A, I get all the contacts who's first name starts with A. This is what I want. However, when I click the display all, they are shown in alphabetical order, but based on the last
How to unlock the domain name of my site?
How to unlock the domain name of my site?
Get contacts
I think it is a service error, when I call the method "https://www.zohoapis.eu/books/v3/contacts?organization_id=XXXXX" I receive the custom_fields except the ones that are of type "multiselect"
Trouble with a custom function in Zoho Flow, API, invokeurl, Gmail, SMTP error
I am having trouble with a custom function in Zoho Flow, using invokeurl, with send_mail. Error: "message": "Connectivity issue occurred when sending mail via your SMTP server", I can get it to send just fine from one email, but not another. In other
Forms not responsive
So how do you make it truly responsive? Why can't we set the height to 100%? I've set my form to 2500px which displays well on desktop, but not mobile. So to make it fit on mobile, I have to increase up to 3500px and then I have 1000px of whitespace under
SubForm Custom Sort - Deluge Workflows
I have been experimenting with the Custom Order function of Subforms, it works beautifully within the subform itself and retains the sorting order. However, I need to be able to iterate through the records in Deluge using the sort order (The usage case
Show more and Show less Text
I have a website with a “Text” box with 100 names of countries in it as a list. I require the “Text” box to show the first 10 countries with a an option below the 10th country that says “See more….”. When clicked it should expand the Text box to show
Zoho Writer and Zoho Sign (signer field management)
Hi, We have a CRM mail merge template in development for sending to clients using Zoho Sign. This is a big template, with a lot of signer fields. I have a problem with a few fields repeating on the template when merged, so I think there are fields created
Zoho Writer and Zoho Sign - Size Limit!?
Hi, I am developing a CRM mail merge template which we will be sending to clients to authorise using Zoho Sign. It is a big template. I can merge to a new document fine, but when merging for sign collection, it fails with: There was a problem initiating
Zoho CRM Mail Merge Bug
Hi team, Ever since Friday (19/04/2024), the function to send Mail Merge documents from Zoho CRM to our clients utilising Zoho Sign is not working - error message "Unable to create document using the selected template. Please try again later or create
We have a problema in our website with jQuery Cookie 1.4.1 and other elements.
In our company we are constantly undergoing audits, for this reason and for security reasons we need to keep everything up to date. In our most recent security test there are several important security alerts like the jQuery Cookie 1.4.1 that we need
Opening and reading a file in Deluge for use in a sort of bulk update
I want to be able to update a large number of projects, and the tasks contained in them, by using a file. The use case would be that i would have a record per project and data that would apply to various tasks in columns in the file. The file would be
Checkbox not displaying correctly in subform
Greetings: I have shared my app (wv) with support. I am having problems with a checkbox field not displaying correctly in a subform. The main form is called volunteers and the subform is called volunteers_subform. The field in question is called roles. When you access the subform by itself the checkbox lookup displays as checkboxes. But when you view it in the main volunteers form, it displays as a multi-select dropdown instead. I have attached jpegs showing the difference. Any thoughts?
Facebook Not Seeing Pages
When trying to connect to my facebook business pages, it gives an error saying "Uh Oh! No Pages". I have three business pages that I am the admin of. None of them are appearing. Any ideas?
Zoho Services are experiencing slowness.!
Hello Enterprise Community, It has been brought to our attention that our Zoho services are experiencing slowness in some parts of the US. A few users have reported the same issue. Our developers have identified the problem and are working on it with
The Zoho forms that i bought always have problem to be used by my customers. Why?
I buy a ZOHO forms to be used for 1 month. Currently i have contest on going and people are scanning QR code to fill up the form. Anyway, every day, some customer will face a problem in submitting their participations. The error message appears are "
=COUNTIF - formula issues - when value shows in one cell, show certain value in another cell
Hello, I have used "=IF(COUNTIF)" formula successfully in one workbook to look to see if cell D15 contains "plasterboard - 2.4m" and if it does to show "2.88" in cell E15. I then managed to add additional keywords to look for which would display different
HIGH CPU AND RAM USAGE
Hello, I'm using the Trident application, because I can no longer connect using the cliq application, despite the more complete Trident consuming excessive machine resources. How to resolve this?
Cannot See Available Deal States in Zoho Blueprint
I am trying to create a blueprint to manage our sales pipeline and ensure data accuracy at each stage. I have already created a similar blueprint for handling leads. However, when I attempt to create the 'Deal Management' blueprint, the different stages
Unable to cancel Zoho CRM Plus trial
Hello I need to cancel an unrequested CRM Plus trial in order to access my regular CRM professional account. Whenever I want to access my data on crm.zoho.com, I am automatically redirected to this page https://crmplus.zoho.com/portalXXXX Whereas according
Unable to Rollup Calculations
I have data related to several forms in my system. "Raw Material" is Form 1 and is the name of the item I want to roll up totals for with related forms. I have a lookup field in Form 2 "Production" that relates the record to "Raw Material". I will have
No Longer Have Phone Support?
I've been trying to get help on the support lines - both on the Zoho One support as well as Analytics support - and no one is answering. Does Zoho no longer provide phone support for paid customers?
Spell Check Icon Disappeared yesterday for Agent Comments
We always use "Public Comment" when communicating on tickets with our customers. For years we had the "Spell Check" icon when typing a comment. Yesterday, this icon disappeared for comments and is only avaialable when drafting a response via "Reply."
Hash removed from copying ticket ID
Hi, Some of our team have reported that the # is no longer included when copying a ticket ID, is this something that has recently changed? Is there a setting that controls this?
v2 Bug ? - How to remove Critera from a list
We have a list that an employee tried to filter and now we are unable to remove all the critera to revert it back to the standard state and the contacts show as 0. We want to revert to this. But can not remove the critea as it says it's mandatory
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