Corrupted Phantom Note (Resolved)
So this "bug" appears to be a desktop only issue as this corrupted note doesn't appear on my Android, but for some reason there's this phantom note present and I can't do anything to it. I can't view it nor can I delete it and it's very aggravating to
Zoho Mail SAML with Azure Active Directory
I've tried setting up SAML with Zoho Active Directory, and keep receiving an error message. I've tried setting it up both via the article posted by Zoho and by the article posted by Azure. I simply can't get it to work. PLEASE HELP! Keep getting an error that says "Oops! Something went wrong. Try again later." Both the error screenshot and certificate are attached.
Leads Not Being Added to Workflow Automation
I am trying to set up our first nurturing campaign. The criteria I have set up is Lead Stage = Nurturing. I have a test lead that has that Lead Status: The Lead is NOT being added to the Workflow:
Bigin Form with reCAPTCHA not working
I created a form in Bigin and added Google's reCAPTCHA and all looks good until I insert it into my webpage. I have added both my domain and the crm.zohopublic.com domain to the reCAPTCHA domain settings, but on my webpage it gives the following error:
Delete sent invoices
I have tested some functions in Books which created invoices for 0,00€ that were instantly sent. I tried deleting them after my tests but even though they are 0,00€ i cant delete them. How can I delete them, or can I change the numbers of those so i can
Weird inconsistency with linking URLs
It's a very small difference and it may be hard to notice unless you look closely, but for some reason setting a URL link causes the link on desktop to always have a / at the end, and removing it and saving it and then returning to the note causes the
Client Script setCriteria does not work with multiple filters
Hey Team, I'm trying Client Script and I've found a possible bug. Please could you confirm/correct me? I have a client script in Quotes to filter the Product Items in the Product SubForm, therefor I have these lines: var Product = ZDK.Page.getSubform("Quoted_Items").getField("Product_Name");
Getting Error "Sorry, you cannot record transactions prior to the migration date."
I am new to using Zoho Books, while adding a new invoice and saving it I am getting the below error. Sorry, you cannot record transactions prior to the migration date. Need help to understand on how to go about it.
Amount paid including upgrade but subscription renewal unsuccessful
Amount paid for subscription renewal and upgrade but still not reflecting and unsuccessful.
Back Date Entry
Can I create back date entry ?
no puedo configurar DNS en NIC AR ARGENTINA----NECESITO QUE ME REINTEGREN EN DINERO
LLEVO VARIOS DIAS TRATANDO DE CONFIGURAR MI EMAIL DOMINIO INCALL.COM.AR ES MUY COMPLEJO EL TEMA DESEO que me RE-integren el monto pagado por la cuenta para 4 usuarios. INdicarme como se procede a dicha accion
I C'ant Make user account because this text Unusual activity detected from this IP. Please try again after some time.
hello, i'm new user in here, im wanna ask about that title why i cant make a user right now because that's notif ?, its urgency for make a new user, any solution about this ? and when it will fix ? thank you.
Error: Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
I am having this issue while trying to send a e-mail. The three dns MX records was set successfully, looks that I am able to receive, but I cant send emails.
alias email
hello i just purhase a domain in zoho and created an alias email to my super administrator user and that create a zoho email for it and then i relize that i don't want zoho mail anymore for the primary mail so i want to delete this alias email and retreive
Gocardless con Zoho Books - Problema cobro demasiado pronto
Hola a tod@s! ¿Tenéis configurado Gocardless con Zoho Books? Tengo problemas con algunos clientes que la fecha de vencimiento de las facturas es a los 15 días. Lo tengo marcado correctamente en esa fecha, pero al hacer el cobro automático, Gocardless
The problem in mail template with URL construction containing the email address.
We have many Zoho mail template in which we create a link from User Email, Contact Email and another parameter. For example, www.name.com/productID?parameter1= ${User.Email}¶meter2= ${Contacts.Email}&... Before today on click we got correct URL: www.name.com/productID?parameter1=
mail delivered in spambox
my domain www.truepath.co.in is using zoho lite from 2013, now recently my clients complain of zoho mail deliver in spam folder of gmail or any other third party mail server. why i dont know. i have configured spf, dkim, mx records correctly. pls help
Blocked email account
Help me unblock my zoho mail account!!! I can not send email, and sending emails is a very important characteristic of my work.
My Account Cancellation
Hello, Please confirm the cancellation my account (and it monthly payments). The plethora of stuff (on the site) makes it very difficult to determine if I have cancelled my account successfully. - Truman
Verification Email not showing up
The verification email for campaigns is not coming through for one of my brands.
Issue in creating linked service for Zoho API on Azure data Factory
Hello Team, I am badly stuck into this issue as it is throwing error in connection . I have followed all the steps of Zoho api for Client ID, Client Secret, access token, refresh token.
Bakery Recipe
I am in the process of evaluating whether Zoho is the right fit for our soon to be opened bakery. I want to be able to track inventory of raw ingredients such as flour, sugar, butter etc. I then want to have set "recipes" for baked goods, such as a "cake",
Scheduled Actions is disabled in my entire organization (CRM)
Hello Support, This is highly urgent I don't understand why and how the scheduled actions feature is disabled, the following photo is an example from the workflow-rule: https://crm.zoho.com/crm/org742785069/settings/workflow-rules/4782950000107177149
Previous Financial Year
Hi, Can I update my data for previous financial year. If yes, how to do it.. Thanks
Unattended access on Mac fails
I can get the unattended to work but if the device reboots then the Mac never reconnects unless I uninstall and reinstall the program. The private IP always changes to 127.0.0.1 on reboot in Zoho Assist even through the device has a proper IP address.
Please wait... starting support session
Windows 10 Pro 64-bit, with the desktop client and browser based, I get stuck on this message both when attempting to connect to an unattended client and when starting a remote support session.
Deleting Chat History
I have been trying to delete chat history, but when I clear it, I can still see the conversation between myself and the other employees. How can I permanently delete the transcript?
Dynamic whitelisted domains for Zohodesk
I am creating an extension for Zohodesk. In that, I need to add dynamic whitelisted domains. But unfortunately, I couldn't make it. So kindly do the needful.
Zoho Desk : Reports - Tickets count metrics not getting the total # in a day
Is there a workaround to get a final count of a ticket in a day regardless it was escalated aand move to other department per say that a ticket was escalated to a different team. Also if its on hold and moved to different department, the first dept. address
Interface Issues
Hi! There is a issue by scheduling a remote session with the Time Zone drop down. See the screenshot.s It's sometimes annoying when changes are made under the hood and features break or no longer work as usual. BR
Speaker invitations not sent
I have added 2 Speakers to test how the invitation process works in Backstage but neither email address added has any email in spam nor inbox from Zoho. Why would Backstage not send the invitation?
Hide "Search In Help Center" seach bar when user is not logged in to the customer portal
When a customer goes to our customer portal and are not yet signed in, they see in the header the search bar. Unfortunately, if they are not signed it, they can't click on it or search it, so there should be no reason why it displays. It just takes up
Plan price change does not reflect existing subscriptions
Hi, I have encountered an issue with our Zoho Subscriptions setup where if I change the price of a plan for our product, e.g from $2 to $5, the price increase does not update on the existing subscriptions. This is important as, although price changes
Not Working Get Recode API V2 and V2.1
Hello Zoho Team, curl --location 'https://creator.zoho.com/api/v2.1/zoho_admin8544/powerbi-connector/report/PowerBi_CRM_Form' \ --header 'Authorization: Zoho-oauthtoken 1000.036ed6dbd843860314596bf7eca4fc13.20b068cbfb671318a625466d4b8d8712' \ --header
Emails entered workflow but not all emails sent
Hello, I created an email automation and 1107 contacts entered the workflow but after activating the email automation, its only showing 100 emails sent. Why that is so?
Reduce space between lines in Books notes field
Is there any way to reduce the space between lines in the Zoho Books notes field. Im currently creating the estimates with the API. Example: These lists can get quite long, thats why i want them to be more compact like: #1 Frühbucher (10%) €320,00 Frühbucher
Server authentication issue
When attempting server-side authentication in a Zoho book account, I'm having trouble. It says, " Cookies are disabled for your browser. Please enable cookies to continue." Even after turning on cookies, the error remains visible. Please help me figure
Email in CRM Sales Order
I'm s close to having this setup how I would like, but the last step is proving difficult. Any help would be appreciated. I am using Zoho to manage my eCommerce sales. So far I have the sale being imported into the Sales order pipeline and it works beautifully.
Borders around image fields in new PDF editor can't be removed
We've run into a problem with the new PDF editor where it adds a border around the image fields placed on the template. These borders can't be removed. The settings have the borders turned off. When we add a border, the editor adds the border over the
Incorrect trial balance reports
Hi, Reposting here since I did not receive a satisfactory response from Zoho support. Our company follows the financial year Apr-Mar. However, for group reporting purposes we use the Jan-Dec year. When I tried extracting the trial balance for Jan-Apr
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