Filtering to display leads who have not been sent an email in X days
How can we filter to display leads that have not been sent an email in X days? Problem: I have experienced inconsistency with the Email Status 'not sent' filter — sometimes leads who HAVE been emailed within the timeframe are appearing within the filtered
Basic and Tax amount bifurcation while making vendor payment for multiple bills
I use ICICI Business Banking integrated with Zoho Books for making Vendor payments directly from Zoho Books. It works perfectly fine. However I need a small customisation while using Bill Payment module from within Vendor account. In Purchases/Vendors/New
Edit HTML button in email editor not available
I use that "Edit HTML" button on the regular, to make HTML adjustments in a variety of different types of emails I send. This is a screenshot from the toolbar in Zoho Mail's email editor. I noticed recently it is just not available - can't click it, can't
Zoho Sign
Our contract is not working I need help
Zoho CRM Admin Gets Permission Error Trying to View Lead to Contact Mapping
I am the admin in my org for Zoho CRM, and I also have the top-level role in the CRM. I also confirmed that I have assigned every possible CRM permission to myself (see attached). However, when I go to the settings to try and view the lead to CRM mappings,
View Only Free/Busy Setting in Calendar Does Nothing
I am trying to share a calendar to a group Google calendar so people can see when I am free/busy but cannot see event details. I went to the settings screen and scrolled down to Public access to set the permission level but when I import to a Google account,
Zoho mail down
Hello, it's been a while that my Mail doesn't seem to work at all. Can't even read my old messages from the browser version. What is going on? Are incoming emails bouncing? Thanks
How to get ID of the CRM record created in Client Script
Hi! How to get ID of the CRM record created in Client Script? New record created successfully, but I can't get data from the var resp: var module = new ZDK.Apps.CRM.Contacts(); module.Name = "Test Name"; ... var resp = module.create(); log(resp); //in
I started a Portal and now I cant change fields in modules
Hello! Im receiving the following message in our Deals and Contact module when trying to make changes in our modules. The only thing that changed lately in our CRM is that we created a Portal just to check the feature (it is not currently in use). I think
Several irritating issues
I have the following strange issues, and would like to know solutions: sometimes resizing of components in a dashboard does not work, why? sometimes I cannot edit a component in a dashboard, the 3 dots do not appear, especially at the top of my screen,
Functions not working anymore
Hello, since half an hour ago none of our functions work anymore. Neither I can´t access them through workflows nor can I open the function settings. All other things work fine, creating, updating or viewing records. Please get in touch as soon as possible
Incoming rejected
Hi I have forwaders for my old email account to send all the incoming messages to my new account on zoho. Some emails didn't arrive. On the reports panel, a dashboard shows that i have some rejected incoming emails (don't know if are the sames that i
ERROR CODE :554 - Your access to this mail system has been rejected due to poor reputation of a domain used in message transfer
Dear Help Center, I've received the error message below, how can I fix it? ERROR CODE :554 - Your access to this mail system has been rejected due to poor reputation of a domain used in message transfer Reporting-MTA: dns; mx.zohomail.com Arrival-Date:
Activate Super Admin account
The mobile number provided for Super Admin account info@tunnel2towers.in has to be changed to +91 8660969854
Workflow field update overwriting value instead of adding value
Hi, I have two workflows which are triggered when a ticket is created: 1) when the ticket description contains the word 'ziek', it should update the field 'Category' with the value 'Ziekmelding' 2) when the ticket description contains the word 'geld',
Increasing conversions and simplifying the workflow
Hi Is it possible to display a chat screen after the sales IQ/Zobot bubble is clicked? The workflow currently displays a button The button is clicked, then it asks to click phone or chat Then it asks for name, phone, email and message Then it allows the
Zoho.com not accessible
Good day, I cannot log in to any of my Zoho Creator/CRM projects. The screen starts to load, but nothing happens. I cannot even open the Live Chat. Is there anyone else who has difficulty logging in?
Não consigo receber e-mail Urgente
Eu não estou conseguindo receber email , somente enviar . Qual pode ser o problema?Segue o meu dominio e as contas de email abaixo Dominio adnbrazilexport.com Emai: admin@adnbrazilexport.com atendimento@adnbrazilexport.com
Cannot Receive mails but I can send emails how can I fix this problem asap
The super admin can receive and send email but the users cannot receive emails but they can send emails how should I fix this problem ASAP just let me know thank you
Issues with Automation Scheduling and Live Chat Unavailability
Some issues we are currently facing with the Zoho Campaign platform today. It seems that the automation scheduling is not working as intended again, and we are experiencing a recurrence of a previous problem last (November 2023). Firstly, the automation
Urgent: Continued Issues with WooCommerce Sync - Need Assistance
I am writing to bring to your attention an ongoing issue I have been facing with the WooCommerce Sync feature in Zoho Analytics. Initially, the integration worked seamlessly during the first import; however, subsequent autosync attempts have consistently
Seemingly Valid Phone number is throwing an error in deluge
{"code":"INVALID_DATA","details":{"expected_data_type":"phone","api_name":"Phone"},"message":"invalid data","status":"error"} The above response is give when updating a contact with a valid UK phone number using deluge When I manually add the same number
Issue Adding New Task List Via API
One of the required parameters for a new task list is Milestone ID. I can easily look up any existing milestone and pass its ID through the add task list method. However, I want to create new task lists under the "None" milestone (default value when creating a new task list manually), but I cannot find a way to retrieve the associated Milestone ID for "None". This can be found indirectly if you already have a task list with "None" as the related milestone, then return a list of task lists for
Criteria for KPI & Dashboard on Contact & Pipeline automatically overwritten on editing
Hi, I have set up a KPI based on module Contacts and on a specific Pipeline. When I just edit the builded KPI, by default my criterias are overwritten automatically without I do any change. The specific Pipeline is replaced by "All Pipelines" and this
Zoho Projects - Zoho Deals Portal configuration
Using: Zoho One In Zoho CRM I want to associate (and auto-populate) some fields in the Deals module automatically by the associated project in Zoho projects. I did the field mapping and associated the fields that I wanted to auto populate in Deals (CRM).
Creator API criteria lookup field
Im trying to filter by lookup field in criteria: criteria = 'r2l_r_id.display_value=='+ rID; routeToLocation = zoho.creator.getRecords("company","module","module_report",criteria,1,200,"crm2creator"); {"code":3330,"message":"Invalid criteria specified
IMAP server not responding
I have been using zoho mail through an IMAP client for some time now. It appears that access was lost on 1/1/24, but a trouble ticket hasn't been responded to. I can access mail through webmail or the Zoho app, but my IMAP clients just report that the
Can't sign in
Hi, I can't sign or access my accout. The support email doesn't work. I need to cancel everything tied to terrence.wagner@zoho.com Thank you, Terrence Wagner (470) 494-4112 twagner495@yahoo.com
Can't share, no response
Hello, I emailed sheet, writer, email & WD over 12 hours ago because other than email, nothing is working & I can't work. NO ONE has responded back to me. What is going on???
Set default Ulaa profile to open URLs from Trident
I am using the Ulaa browser. In Windows 10 it is set as the default browser. I use two profiles, Personal and Work. How do I set Trident to open all URLs with the Work profile of Ulaa? It currently opens in the Personal profile. Both profiles need to
Grouping of Dates in Zoho reports needs option for monthly, quarterly, and Yearly
When trying to group records by dates in Zoho Reports, there is no way to group by month, date, or yearly, Any Ideas of how to do a work around?
How to add more than 200 leads at a time to a list
Hello, We have over 15000 leads in Zoho Marketing AUtomation. When I create a new list, I start with all leads and filter it for my criteria. I then get about 11000 leads. The system seems to only let me select 200 leads at a time. Is there a way to add
Unable to open Zoho mail on web or Windows desktop client
The desktop client cycles through the loading animation - log is attached. Web client does the same, and this is the output of the developer tools Console: The iOS app appears to be fine.
Nothing is working
Hello, I emailed sheet, writer, email & WD over 12 hours ago because other than email, nothing is working & I can't work. NO ONE has responded back to me. What is going on???
Zoho not loading
For the last week or so myself and another colleague haven't been able to access mail.zoho, one colleague can now access but I still can't. I now also can't access the admin dashboard either. The pages simply load forever.
Missing group/distribution list after deleting from calendar
Hi, I accidentally deleted two groups from the calendar, thinking that they won't be deleted in the distribution list. After deleting, the groups are not showing from the distribution list. I tried recreating the groups and it shows that emailid already
Change name
I wanna change my mail name from moatafahaggag760 which is not professional to Easy-Ecom-LLC Thanka
how to upload bill
i am allredy signin
All images have disappeared from all presentations!!!
I've opened up one of my presentations this morning and ALL images have disappeared! Checking my other presentations, this problem is throughout EVERY presentation. I tried editing one of them, but the new image disappeared after clicking out of the slide.
Using 'insert into' to duplicate a record
I have a form with a sub form. I want to be able to duplicate the record, but with some values left blank / changed (for example, barcode cannot be duplicated) so rather than use the report duplicate I decided to use a button. I have successfully Created
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