Zoho Book - Banking Module - Cash Credit account
I have a CC account with a bank. I initially added the account as a 'Bank Account' under the banking module in Zoho Books. However, this CC Bank Account is showing as an asset instead of a liability. I have added the account as a credit card account but
IP flagged as abusive
I'm getting the error that 136.143.188.15 is listed as abusive. I've checked with mxtoolbox.com and it is indeed in the list
Zoho IMAP Access to mail doesn't sync messages
As stated in the topic - I have company account email address setup, and it has ( as in the picutre ) ActiveSync and Imap access enabled. However the messages does not show up while logged in in Zoho Mail however when I log in in thunderbird everything
Email sent to Hotmail arrives to Spam
I'm sending email tests to my Hotmail account and they arrives to the Spam folder all the time. My domain has been verified correctly. How can I fix it?
Many Zoho POS Issues
Can not apply credits from a customers account as a form of payment. It shows that you can but there is a bug that does not execute the action. Reported many times. Can not view Sessions from Zoho POS WebView, throws a JQUERY error Workflows and actions
Issue adding/changing mobile number for OTP
Hi Zoho Community, I’m trying to add or change my mobile number, but I keep getting this error: “We’re unable to send OTP to this mobile number. Please contact support-as@eu.zohocorp.com” Because of this, I can’t verify my number or continue the setup.
Event Time Zone in meeting invites are confusing users
When sending calendar invites to internal and external users, the first section "Event Time Zone" is confusing people and they are automatically declining events. Can this section please be removed??? It already shows the correct time zone next to the
Internal mails on our company domain (managed by Zoho) do not get delivered
Hi last week Thursday and Friday a colleague had sent me two emails which did not show up at all in my inbox, spam or anywhere else. What this a problem with Zoho mail in general or did this affect just us? From the forum is reads like many problems had
Is there a way to update bounce domain after verification process has started
Hi Zeptomail Team, I've created a domain and we did not update the bounce domain to our custom record... the validation has already started and I am now unable to update the bounce domain. Is there any way to get this updated on the backend without deleting
Should Bank Charges Be Included in VAT Return in UK? How to Enter Bills for Reverse Charge?
Hi Zoho Team, I've just moved to Zoho books recently. Everything works till i started to prepare for my VAT return. 1. Bank charges in VAT return I'm in the UK. I am quite sure ordinary bank charges are VAT exempt. My understanding is derived from government
API usage
My application has bad implementation and code that is resulting in very high API usage. This is my first time experiencing something like this. Does anyone know how I can troubleshoot and fix this?
Can't access google from toppings menu
So... When I click the manage button in toppings, nothing happens. it won't let me access the settings.
Emails Disappearing From Inbox
I am experiencing the unnerving problem of having some of the messages in my inbox just disappear. It seems to happen to messages that have been in there for longer than a certain amount of time (not sure how long exactly). They are usually messages that I have flagged and know I need to act on, but have not gotten around to doing so yet. I leave them in my inbox so I will see them and be reminded that I still need to do something about them, but at least twice now I have opened my inbox and found
Issue with Resume Parsing and Storage Limit in Zoho Recruit
Hello Team, We are currently facing an issue with resume parsing in Zoho Recruit. While parsing resumes, we are receiving a message indicating that the storage is full. We would like to delete multiple old resumes from the system to free up storage space.
Insert Template not inserting
I have been using the "Insert Template" feature for years and I use it every single working day. Yesterday it was working fine. Today, on two different browsers (Chrome and Edge), I can select "Insert Template", select the template I want to insert, but
how to fix this error as soon as possible?
how to fix this error as soon as possible? i have purchased it for monthly at 59₹ paid for an annum please let me know how to fix this issue as this one is urgent Server error: Message failed: 550 5.4.6 Unusual sending activity detected. Please try after
Invalid value passed for line_item_category
duplicating a previous used invoice and trying to save it (new invoice number / po number used) I keep encountering this error when trying to save the invoice Invalid value passed for line_item_category
Deactivate Zoho CRM for everyone
We would like to deactivate Zoho CRM for everyone. How can we do that?
How do you paginate in schedule function
How does someone paginate in schedule function in deluge is there an ideal way to do this apart from hardcoding max pages
Mail bounces due to bad reputation
Good evening. I'm seeing these errors from both hotmail/outlook and yahoo, as well as hard bounce from Virgin Media and talktalk for some time now. Bounce category: Connection issues Reason: uncategorized-bounce Message: 4.7.650 The mail server [136.143.188.237]
My email sending has beed blocked due to high bounce rate. NEED HELP
User ID: 886739811 Dear Zoho Team, I hope this message finds you well. My account (User ID: 886739811) was blocked from sending emails last week due to an unusually high bounce rate. This spike was caused by a bot attack on our platform, which led to
Add more than 7 sender addresses in campaigns
I need to add at least 15 sender email addresses but am currently limited to 7. Please can you increase. Thank you
Currency Change for Companies
Hello FSM Team, We would like your assistance in changing the company currency for our UAE organization from AED to USD. Currently, all customers and users are configured with AED currency settings, and we would like to standardize the organization currency
Printing preview is empty
- head-line - I'm a happy user of Zoho Writer almost a year now, but I got some seriues probelm on my Printing Preview. I wrote some long doc, and once in a while I did a printing preview, and everything were fine. Suddnly the Printing Preview is empty and the Page View dosn't deviding the doucmunebt into pages. thank you, and love your service - Eli.
since the new interface of ZOHO writer can't turn of automatic reminder option for merge documents
Since the new interface of ZOHO writer I have this problem. I have a large set of templates that I use to send documents to ZOHO Sign. But now in all those templates the box for Sending reminders is ticked, which i don't want. But even if I untick the
Urgent Issue – Draft Reply Fails to Save When Message Contains Code Snippets
Hello Zoho Desk Support Team, We are experiencing a critical issue in the ticket reply editor that is directly impacting our support operation. Whenever we write a reply containing code snippets, URLs, or technical content (for example, terms like “curl
Zoho Trident Windows - Streams Not Visible
Namaste We’re having an issue with Streams not being visible in Trident (Windows), which is important for us as we share many emails internally. It appears that the feature to show Streams above the Inbox folder, as seen in the default mailbox view, is
How has Zoho still not resolved Daylight Savings Time?
According to these forums Zoho has been working on DST for 12 years. Totally unacceptable. Am I missing something? Why are other customers who observe DST not screaming for this to be fixed? Are there reasonable workarounds? This is a must-have for
Email is not being delivered.
I was always able to send my emails normally but in the last two weeks I noticed that my emails are not being received by one company. Before this two weeks everything was ok we were sending messages and emails without a problem, but then they stopped receiving my email. I tried adding other email addresses to see if other users can get the mail and indeed they do but the most important company is not receiving it. We already asked to see the Spam and Not wanted email, but it was not there either.
Import KB template OR Export template for zoho desk?
Greetings. Can you tell me if there is a way to get an EXPORT of my KB articles? OR is there a template you supply for importing KB articles into my zoho desk? I am looking for a method of understanding what fields can be imported, and what their possible
Can not send or reply to mails
Hello, I can not send mails or reply. If I try to send a mail i get "Unable to send message;Reason:553 Replaying disallowed. Invalid Domain - invata-programare.ro" Can you help me, please? Thank you!
unable to send emails to recipients with Hotmail addresses
We are currently unable to send emails to recipients with Hotmail addresses. Could you please help check what might be causing this issue? Status show Bounced.
Upload own Background Image and set Camera to 16:9
Hi, in all known online meeting tools, I can set up a background image reflecting our corporate design. This doesn't work in Cliq. Additionally, Cliq detects our cameras as 4:3, showing black bars on the right and left sides during the meeting. Where
All incoming emails goes directly intro trash
Hi, Why my entire incoming emails go directly into trash, except for real spam emails, they always find their way to my inbox, all the filters are disabled, and have been disabled for a long time as I know this is the first thing you are going to tell
Can't Create Application Specific Password
I want to setup my email on my iPad. I have TFA enabled on my user account. However, I don't see a place to generate an application specific password. From User Details --> TFA Tab, there is no option to generate a password. The only options are to disable and turn off.
Notebook Al
Why was our organisation's Notebook AI disabled, even though our admin said it wasn't done on their side?
Issue with adding “Roblox” as an answer option in Zoho SurveyО
Hello Zoho Support Team, I’m experiencing an issue while editing a survey in Zoho Survey. For some reason, I’m unable to add “Roblox” as an answer option. The same issue occurs with any answer option that contains this exact combination of letters, regardless
Don't understand INVALID_REQUEST_METHOD when I try to post up an attachment
When I make the POST request (using python requests.post() for files): https://www.zohoapis.com/crm/v8/Calls/***************01/Attachments I get this response: r:{ "code": "INVALID_REQUEST_METHOD", "details": {}, "message": "The http request method type
This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
After not using the domain rcclima.org.pe for some time, I'm trying to set up the free version of Zoho Mail. When I tried to validate my domain, rcclima.org.pe, I received the error message discussed in this thread: "This domain is not allowed to be added
Zoho books - Project Module - Itemised expenses
Hi All, I heavily use the projects function in Zoho books and can work for one client for successive weeks, providing labour and incurring the occasional general expenses. As an example, during the one purchase, I purchase 10 widgets and of these 10,
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