where do i find department_id
im not getting deoartment id.
Problems with outbound mail from Zeptomail
Hi, We are getting many softbounce errors using Zeptomail via zoho creator stating connection issues. Some examples are below. We dont send many emails, but most are having problems which is incredibly frustrating and problematic for us. I have been asked
Urgent / Converted from Lead remove form potencials? / Synchronization stops
Hi Team I need support ASAP, I've just recived an email with the following message: Zoho CRM data synchronization with Zoho Analytics has stopped on 20 Sep 2023 10:49:12 AM GMT due to some columns being deleted in Zoho CRM which will be deleted in the
Linkedin Limited Listings no longer working..
My Linkedin Limited listings job posts are no longer working.. I have checked that it is configured correctly. This message from Linkedin looks like it is no longer available for staffing firms. Is anyone else experiencing this?
Sales Inbox Setup Faliure
Hi There, I am having issues setting up Sales Inbox within CRM. When I try to set it up it sits saying loading...... for a long time then says: Oops! Something went wrong. We were unable to load this page. Other team members have not had this issue, could you advise on troubleshooting please. Thanks
Need a report to reconcile GST 2B vs Books ITC
Hello Zoho Need a report to reconcile GST 2B vs Books ITC Please do the needful Thanks
Need a detailed General ledger Download Option
Hello Zoho, Need a detailed General ledger Download Option which have GST, TDS, Taxes details, locations, and all other custom and mandatory field as available in the systems without leaving any field left out. Please do the needful here. Thanks
Subform on add row reload form does not reload
As per the title, just set up a form with a subform click add rows with the deluge command reload; It just lets u keep adding rows To be honest it did once or twice but i was testing a whole bunch of combination's if you set it up a basic test no reload happens Thanks
Diff in Bank Balances in Zohobooks
Hello Zoho, Please fix the issues where two different bank balances showing up in Zohobooks pages which is creating confusions. The latest transactions are also not coming automatically and not even after we are refreshing the data. We also need to RUNNING
Need to have default Expense Account / Rate in Vendor Profiles
Hello Zoho, We would also like to have a default " Expense Account " for all the Accounts Payable Accounts along with a default " RATE " option to set for the accounts payables accounts. Ticket No 88612889 Please do the needful here. Thanks
Scheduled reports not working
Hello Zoho Please help us fix the issues where one of our Scheduled report is not working. Ticket No 89737296 Thanks
Need an option to show GST Active /Inactive Status as well as Type of GST Registrations in AR/AP Profiles
Hello Zoho Need an option to show GST Active /Inactive Status as well as Type of GST Registrations in AR/AP Profiles Please do the needful here Thanks
Request for Master Admin / Super Admin for Zohobook Account
Hello Zoho Request for brining concept of having Master Admin / Super Admin for Zohobook Account Ticket No 91319907 Thanks
Vendor Payments Refund
Hello Zoho Please come back to us with an option of Bulk upload of VENDOR PAYMENT REFUND which are payments made to the vendors, but these have returned back to us due to various reasons. Ticket No 88378215 Please do the needful here. Thanks
Need a feature which can help us bulk update locations (Reporting tags for AR/AP Invoices/CN/DN)
Hello Zoho Need a feature which can help us bulk update locations (Reporting tags for AR/AP Invoices/CNs/DNs) Please do the needful here. Thanks
Unable to create customer invoice with RATE with 3 or more decimal places
Hello Zoho, Unable to create customer invoice with RATE with 3 or more decimal places. Seems like it is restricted with two decimal places only. Please help us
Need to add a RUNNING Balance Column in ZB for Accounts (Chart of Accounts)
Dear Zohobooks, Please incorporate to show a running balance column in all ledger accounts which is very much needed. Please do the needful here immediately please Ticket No 88298901 Thanks
The #original_sender tag is not detected when email encoding is base64
Hello, I believe the #original_sender tag is not detected when emails "content-transfer-encoding" is base64. I've been sending mails through SQL and when it's received by Ticketing platform, the original message is detected to be encoded in base64 and
Need to add a RUNNING Balance Column in ZB for Accounts (Chart of Accounts)
Dear Zohobooks, Please incorporate to show a running balance column in all ledger accounts under chart of accounts which is very much needed. Please do the needful here immediately please Ticket No 88298901 Thanks
Need a report to show ATTACHEMENTS UPLOAD status for all AR/AP/Others Transactions
Hello Zoho Need a report to show ATTACHEMENTS UPLOAD status for all AR/AP/Others Transactions Please do the needful here Thanks
Need an option to select a "CUSTOMER PERIOD" in MANUAL JOURNAL under Accountant
Hello Zoho Need an option to select a "CUSTOMER PERIOD" in MANUAL JOURNAL under Accountant Please do the needful Thanks
Need a feature where we can send automated reminders to all AP Vendors for submission of monthly invoices
Hello Zoho Need a feature where we can send automated reminders to all AP Vendors for submission of monthly invoices. Please do the needful Thanks
Need a feature with which we can post collection entry to one or more customers from the BANKING FEED
Hello Zoho We need a feature by which we can allocate a collection to more then one AR Accounts of the same customers for different locations / product type / etc. Please do the needful Thanks
How do you calculate the next WORKDAY when the date falls on the weekend in a function field in CRM?
I am in Real Estate, and our contracts count all days in a calendar unless the date falls on a weekend day. If the due date falls on a weekend day, it rolls to the next business day date. For example: The inspection period is 5 days from the effective
pls kindly help our mail's problem of 554.5.1.8 email outgoing blocked
pls kindly help the problem of our mail. it show 554.5.1.8 our mail is jacqueline@reverse-vendingmachine.com thanks a lot. Jackie
MS teams link invites not showing in Zoho Mail APP
Hi We are having a problem where MS teams meeting links from customers are not appearing in Zoho Mail. We get the invite ok, but if I look at my Zoho Mail Desktop App it does not show the link, but strangely if I use the Zoho mail in Chrome the link is
listsubscribe API Issue
I'm having trouble successfully POSTing to the listsubscribe endpoint. The error I get back is: {"code":"2001","message":"Please enter correct XML(or)JSON format","version":"1","uri":"/api/xml/listsubscribe","status":"error"} Here are some of the different string I have tried posting for the contactinfo field: {"firstname":"William","lastname":"Last","contact_email":"myemail@gmail.com"} {"First Name":"William","Last Name":"Last","Contact Email":"myemail@gmail.com"} The main potential issues I see
The latest Zoho Work Drive is too old for macOS Sonoma
Hello Zoho, After getting the latest macOS Sonoma, the Zoho Work Drive is not working seems like. The below is the error " Unsupported macOS Version - The installed version of Zoho Work Drive is too old for the operating system. Please upgrade your Zoho
Zohobooks Integration with Saasant
Hello Zoho, We were using Saasant integration with Quickbooks Online. Since QBO is no longer available in India, can we explore Saasant integration with ZohoBooks ? Can you guys share an update here please Thanks
Unable to Post Journal Entry with AR/AP with Bank/Cash
Hello Zoho We are unable to post JV with AR/AP with any Cash/Bank Accounts Please help us fix these basis requirements. Ticket No 87360014 and 84989987 Thanks
Please fix the error " Sorry, Journal with AR/AP account cannot be edited."
Hello Zoho Please fix the error " Sorry, Journal with AR/AP account cannot be edited." Ticket No 88538916 Thanks
Unable to Setoff JVs in AR/AP
Hello Zoho, We are Unable to Setoff JVs in AR/AP Accounts which is causing multiple issues Please fix all the issues here Thanks
Accounts Payable Balances Differs in Balance Sheet, Vendor Balance Report, Vendor Balance Summary, AP Ageing Summary, and AP Ageing Details
Hello Zoho Accounts Payable Balances Differs in Balance Sheet, Vendor Balance Report, Vendor Balance Summary, AP Ageing Summary, and AP Ageing Details. Please clarify and fix the issues here Thanks
Unable to Setoff JVs in AR/AP
Hello Zoho, We are Unable to Setoff JVs in AR/AP Accounts which is causing multiple issues in difference balances being showing up in Balance Sheet, and various reports for AP/AR Accounts Please fix all the issues here Thanks
Zoho CRM - API value of list fields are not pushed anymore in webhooks
Hello, Very recently, we noticed that the value of a list field, in a webhook, is not anymore the "API" value (that is configured in the module), but the displayed value. Here is the config in the module. We expect to get the value of the right list in
Need a feature to LOCK Custom period with a PASSWORD
Hello Zoho Need a feature to LOCK Custom period / All Period / Certain Accounts with a PASSWORD Please do the needful here. Thanks
Need consolidated reports in all GSTN in Zohobooks
Hello Zoho Need all sort of reports in a consolidated way for all GSTN in Zohobooks Please do the needful here. Thanks
Need Bulk Excel Upload option to update "SOURCE OF SUPPLY, "DESTINATION OF SUPPLY", "GST TREATMENT", "ITEM DETAILS", "ACCOUNT", "QTY", "RATE" and "TAX" in all AP transactions.
Hello Zoho Need Bulk Excel Upload option to update "SOURCE OF SUPPLY, "DESTINATION OF SUPPLY", "GST TREATMENT", "ITEM DETAILS", "ACCOUNT", "QTY", "RATE" and "TAX" in all AP transactions. Please do the needful Thanks
SSL Certificate not being applied to my site
Hi, had my site for few months now. And it seems like the SSL has expired? Now i'm trying to get it back and the process is not working or something. I click get SSL Certificate, it says wait 6 hours 30 mins. So i wait. It says failed try again later. So i wait then try again. Same results. If anyone could help me out that would be great!
Need Bulk Excel Upload option to update "ORDER NUMBER" in all AP transactions
Hello Zoho Need Bulk Excel Upload option to update "ORDER NUMBER" in all AP transactions Please do the needful Thanks
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