Email Templates
In my email template below everything works except those highlighted in blue.
I would like to know how to get the phone , user name and Original Account ID Number into my template.
Dear Sam,
Our reference: ${Cases.Account Id Number}
${Cases.Primary Contact Name} requires Luminacious Ltd to sync the software on his/her PC with his/her new Security Certificate.
Can you contact him/her on telephone number ${Cases.System NMVS contact Phone}
The user ID for the Practice /Pharmacy /Hospital /Wholesaler is: ${Cases.System User Name} ${Cases.System Original Account ID Number}
If you require any further assistance please do not hesitate to get in touch and we will be happy to help.
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