Message failed: 554 5.1.8 Email Outgoing Blocked.
Hello, Im recieving this message when i try to send one e-mail: Message failed: 554 5.1.8 Email Outgoing Blocked. How my account can be unblock? Thanks
MX verification failure and NO RESPONSE from support
I've set up an email account with Zoho to integrate it with Bluehost. Right now, I'd like to add the MX Records to my DNS manager to receive emails in Zoho. I've followed the steps (see screenshots). It has been 48 hours now, and it still gives me an
Pricelist on Zoho Books Composite Items
Hi there, I am facing a problem and need advice from someone who knows the best way to deal pricelist on composite items. We use Zoho books for Solar company and have plenty of items and some composite items (solar panels, batteries, e.t.c) On the items
Data administration | Export Data | Help Center Articles - CSV export is not valid [Bug]
Hello there, when exporting Help Center articles, an essential aspect in the standard for CSV files is not met. See RFC 4180 for details: As you can see on the screenshot the article starts in line 1 and due to the line breaks in the article text the
Sync with Zoho CRM Not Working
For over 5 hours now the sync with Zoho CRM has not been work - it just remains stuck in 'Sync in Progress'. There is no way to stop or restart the sync. Have verified this is an issue in multiple accounts. Reported the problem hours ago but no response
Alert Message problem on Reports
I see this message when I try to: Filter with the range or dropdown items Enter a value in the search query Try to press reset button on the right Is zoho analytics facing any problems at the moment?
Can't send to Yahoo addresses
Over the last few days we can't send emails to Yahoo addresses , they are returned with with error messages like these: ResponseCode 421, 4.7.0 [TSS04] Messages from 135.84.80.194 temporarily deferred due to user complaints - 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html ERROR_CODE :553, ERROR_CODE :5.7.2 [TSS09] All messages from 136.143.188.53 will be permanently deferred; Retrying will NOT succeed. See https://help.yahoo.com/kb/postmaster/SLN3436.html It looks like Zoho's IP
I cannot see my active LinkedIn forms in Zoho social
I have created new LinkeedIn Ad forms but I cannot see them under Zoho social. How long does it take for them to appear? Or should it be immediate? All the integration is correct and I see forms created until May, but not the new ones although they are
Big Issue with Fields Remaining
We've recently switched to zoho sign and we've been getting a lot of customer complaints or issues. The biggest one right now is: if I leave required fields blank and try to click finish, it pops up with the red box but it takes me back to the last field
Este domínio já está associado a esta conta...
Fiz o meu cadastro no ZOHO e ao adicionar o meu domínio, aparece a mensagem: "Este domínio já esta associado a esta conta". Como faço para resolver isso?
Chase bank feeds - STILL BROKEN
This is a couple days short of a month. Of course, Zoho blames Yodelee, who blames Chase... It's a sign that in fact, Zoho doesn't really care. There are other bank feeds available (Plaid, for example), and not having a Plan B for the customers of Books
Linking Instagram Accounts to brands in Sales IQ
Hi, I'm trying to Link 4 instagram pages on my sales iq (i have four different brands). the problem is that, when i connect my instagram accoun to my page, none of my IG accounts are showing up on my SalesIQ account. i'm following this guide: https://help.zoho.com/portal/en/kb/salesiq-2-0/for-administrators/channels/articles/integrating-instagram-channel-with-salesiq#How_to_integrate_Instagram_account_with_SalesIQ
Upgrade Basic to Standar Failed
Hi Admin, my limit Basic until 10.000 an i would like to upgrade to Standar but status after do payment until two time Upgrade Failed
An item is not shown unless it is searched by the first word of its name
An item is not shown unless it is searched by the first word of its name. For example say there are 5 packets of "Pedigree 1kg Adult Chicken and Rice" in inventory. But if I type "1kg" or "Adult" or "Chicken" or "Rice" in the search, no item is show
"Account is Inactive" - please help!
My email address - staceycole@zoho.com - was working perfectly until a couple of hours ago. Then all of a sudden I couldn't connect to IMAP and couldn't log in to the site. The error message is that my "Account is Inactive". I have no idea why it would be considered inactive as it is my primary personal email account and is used extensively every single day. I couldn't even log in the the support forum with an inactive account. I have created this new account just to get access to the support forums
Workdrive Genie keeps asking persmission when opening file
Hello, We could install and test workdrive Genie. It seems to work fine except we have a oauth autorize screen called for each different file opened. It's cumbersome to have a new authorization process for each file. Is there a way to authorize all files
Inventory - "Last Modified By" Field from Fetch Package Not Available
When the Zoho Inventory action of Fetch Package is used in Flow, part of the response is the field "last_modified_by_id". This field is shown when looking at the output of the action in the task history. Unfortunately, this field is not available for
Whatsapp Business
HOW CAN WE NOT SEND MESSAGES TO OUR CUSTOMERS VIA WHATSAPP BUSINESS IN ZOHO?
Emails not going thru
Image below I am not getting automated emails from ZOHO CRM to a my inbox anymore. The error below I just noticed today. These emails do however go to other email accounts I have tested with. Not even sure where to begin to fix this
Report print view deletes last rows
Hello, We are having a recurring problem in the report's print view. When we try to print in A4 a report with more that 30 rows, the view DELETES de last rows, eliminating our employees info. It only happens when we try to print in PDF. If we print in
Spelling error squiggles are all over the place
Is there any way to make the squiggles that denote a spelling error sit underneath the words they relate to? If you take a look at the screenshot, you'll see that they're all over the place.
Server Issue for Zoho Sheets
Unable to access zoho sheets (constant loading status)
Zoho Sheet is "temporarily unavailable"
My system is showing that Zoho Sheet is temporarily unavailable. Is there a time frame for when it will be restored?
Zoho Docs Mobile App no longer functions with Camera
Since upgrading to iOS 11, whenever I try to add a photo of a document via Zoho Docs mobile app, the Camera link sends me to Photos and not the Camera. I checked to ensure that the app still had access to the camera in settings -- it does. I also tried rebooting the phone, quitting Zoho Docs via double Home key and swipe, and the problem still exists. I thought this was me just not touching the menu in the correct spot (Photos option is located just below Camera on the + menu) but the Camera function
Custom function fails because of "maximum number of requests per minute"
Hi, I have a simple workflow - when a new SO is created, a simple custom function copies a value from the customer's custom field (let's call it DEP) to the SO's custom field. Recently, a person doing purchasing noticed that some SOs don't have DEP even
Unable to send out email.
Hi... We have had this problem with most of our email accounts where we cannot send the email. So I was wondering if is there a way to fix this? Thanks TK
Cannot reply to ticket
i have a situation where when I click "Reply" "Reply to All" or "Forward" on certain tickets, it doesn't open the editor and start a reply. What happens is that is "shrinks" the current message I am looking at (in the same fashion as what happens when
Connect Zoho with Linkedin's Page
Hi, I'm having a problem to connect with Linkedin company's page. My personal Linkedin account are connected to manage the company's page but when I want to add the company's page to Zoho, it didn't worked. I thought by connecting my personal Linkedin
Restrict User Access to Item Rate
Hi All, The problem I'm having is that even when selecting user permission to view items, users are still able to edit the item rate within estimates and invoices. Is there anyway to restrict this so that it can't be used as a work around discount? Any
Bulk emailing on schedule, every week.
Hello. The problem is that in Zoho CRM and Zoho Campaigns it is not possible to set up mass mailing of emails on a schedule, for example every week. It is only possible to specify a specific sending date. Is it possible for Zoho to send mass emails to
Password not accepted when logging in with IMAP from Thunderbird 3
Hi, I have just set up my Zoho Mail account in Thunderbird 3 as per your instructions, using IMAP. but when I check my emails with Thunderbird I get the following message: "Login to server imap.zoho.com failed". However, the same password works just fine
Speech to Text conversion after recording Audio in a form
Hi, I have been trying to achieve a speech-to-text conversion of recorded audio (from an audio input field). I tried using Google Cloud Speech-to-Text API, but I am not getting a proper API response from that. I also tried doing this through a python
Google Doc is not saving to Notebook
I open an existing document in Google Docs and then go through the process of adding it to an existing Zoho Notebook. However, when I open the notebook, where I expect the text in the Google Doc to now be on the notecard, all I see is a message that reads
Create a Sales Return Receive. Can not create sales return recive
POST /salesreturnreceives {{Books_Base_URL}}/api/v3/salesreturnreceives?organization_id={{Organization.Organization_ID}}&salesreturn_id=188922000008266525 { "date": "2022-01-28", "line_items": [ { "line_item_id": 188922000004095887, "quantity": 1, },
We sync CRM Contacts to Campaigns; not all fields map correctly?
We recently sent a campaign to a contact list that contains inactive users. These clients were marked inactive in the CRM but synced as active as a Campaign's contact. Will all contact lists always be sent to inactive clients regardless of the synci
Unable to get Comments data via API call
I am currently implement system to retrieve ticket and its comment from Zoho Desk to Data warehouse using python. I was able to get Tickets but comments data for each tickets is empty but on the Dashboard, there are couples of conversations logged. We
Create Campaign using API: 1007errorUnauthorized request
Hi there, I'm trying to create a campaign using the APIs and following step by step this documentation https://www.zoho.com/campaigns/help/developers/create-campaign.html, but I have an 1007 error Unauthorized request. I created (I'm using PHP) the code to find access token and the refresh token as documentation said with POST request; after that I used the getmailinglists GET request to find the JSON for the 'list_details' parameter (mandatory to create the campaign). Now I'd like to create the
Change Error Message to give customers clarity
Zoho, When a customer tries to sign up through a hosted payment page and their credit card gets declined, they get the most ambiguous message: "There was a problem processing the request. Please try again later or contact us at {admin email address} for
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Unable to send mail, ticketing (at) borlindo.com, it shows below error Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Can't open desk from Zoho one left menu
Desk won't open from the left menu, I also tried open in a new tab. Desk does open as an individual module like the old singles app.
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