Emails are going to user's spambox
when we send the emails through this. why it is going in spam box instead of inbox?
Large number of sent emails stuck in queue
Hello, For the last day, I have a large number of emails stuck in queue and will not send. Some are going out, but about half have not. Please help.
New Users Not Receiving invitation emails
I have invited a new portal user several times but they do not receive the invitation email. This user had previously signed up for a trial project subscription - could there be a conflict if using the same email address?
Password autofill not displaying on wallapop.com
For some reason recently I'm not getting password autofill option on wallapop.com: I assume they've added something to their fields to prevent this? Anything that can be done when this happens? Yes I know I can use the extension to insert the data but
Bank Reconciliation
I am facing below problems in the bank reconciliation. 1. Bank statement details are not showing in the "Journal" transaction type even though the transaction is matched and reconciled 2.Bank reconciliation report is only available for the period of 93
Checkbox field display into Canva
Hi, Since last week, we have observed a change in the display of Checkbox fields in Canvas Before, we had a tick but now it is almost invisible. The same field is correctly display in standard view. Does anyone had the same issue?
Send email to lead with Pabbly integration
Hello, I have a scenario that I am automating using Pabbly- "When 'Lead Status' is updated to a particular value in Zoho CRM, I want to send an email to that respective lead." The approach I am using currently is - "I checked for respective updates in
Formulario Web Zoho no funciona
Buenas tardes. He incrustado el código HTML en mi página web, pero al momento de presionar el botón enviar, no realiza el redireccionamiento a la página que indiqué y no envía como tal la información del formulario a ninguna parte de zoho desk.
OAUTH_SCOPE_MISMATCH", "status": "error", "message": "invalid oauth scope to access this URL
Dear all, I have a problem with calling API for Zoho CRM. I'm using ZOHOCRMSDK-2.1. Code for Authorization: Code for calling method Get: Details about the error: Name Value Type ▶ Details {{ "code": "OAUTH_SCOPE_MISMATCH", "status": "error", "message":
New NoteCards show up as created "54 years ago"
Whenever I create a NoteCard on the Zoho Notebook Windows app, upon opening the Android app, I'll see that it's labeled as "54 years ago"
Error - can't view my notes
Hi, I'm trying to open any note but only get this message: { "code" : 10, "status" : "Failed", "message" : "Unable to download notecard" } What is wrong? /Camilla
Caldav reminders not working
My calendar syncs with my android phone but reminders don't go through in either syncing direction. I normally use Davx5 for caldav/carddav but I also tried the Zoho CalSync app. No reminders using either. I then used Curl to download my calendar by hand
Zoho Creator Open URL Action: Need help auto-populating multiple fields
Please see the code below, it's triggered via Detailed Record View Button. The purpose is to open a separate form via url (popup) and autofill some of the fields with information from the existing record. This code example works great but I cannot get
Can't Add Picklist field to my Record
Whenever I want to change the deafult value "Option 1" of my picklist, it shows me a red bordered field hinting an error, without error message. I don't know what is wrong, since I created XX picklist fields in Zoho CRM with no issues so far.
Amazon FBA - Not Getting Sales Orders
Sales orders are not being synch to Zoho Inventory. Any ideas how to resolve? Products are being sync'd. Just not sales orders. Dale
In sign up form proceed to change the transactional sender's email. (Confirm subscription email)
Hello, I have created a sign up form. Everything is on place BUT when somebody subscribe to the list and receives the confirmation email (transactional email), the sender of this email is wrong. I would like is the related to my company domain hello@<my-company.com>.
Mails sent from tally solutions not received
We are trying to setup a new software. As a result, they are sending OTP to our Zoho mail Id. It is been a month since we are trying. lately the tally has sent success delivery receipt. The matter has been escalated along with attachement. Still no one
We need the ability to react to changes to a Person or Ticket being marked as Spam, and we need the ability to change the Spam status of a Person or Ticket
We have Desk <> CRM sync set up. When a Desk Person is marked as Spam, the CRM Contact should be updated. Instead it appears that the Desk Person has the CRMContactID value removed, so the Desk contact gets disassociated from the CRM Contact. In our case,
Calculation with formula in Product Template is not correct whe using %
Hi all, I new to Zoho an using it as a try-out. I would like to calculate the Purchase Price based on Unit Price & vendor discount. So: I add 2 fields on the template Vendor Discount as % Purchase price a formula field (Integer) with the following formula
Form Buttons not working when form is opened in some reports but works when opened in others
We have an "Email Quote" then when opened up in any of our quotes reports it allows you to send or resend an email and lets you customize the message. For some reason this morning none of the buttons within that report work. Including a test button i
Problem Adding New ACH Bank Information by Customer
Brand new Zoho Books user here, we have just migrated from Wave Accounting. Our clients cannot add their bank information using the secure portal capture. We have tested this ourselves and get the same error. We used this Zoho Books help article to complete
Priority filter in the help centre contains only default values
Hello, for the standard ticket field "Priority" we do not use the default values (high, medium, low). You are completely free to choose which entries to add to the list.: In the portal, only the default values are displayed, which can then be selected
Unable to change tax with custom function
Hi, In the Global Edition, Zoho Books has not the feature of having taxes related to customers, so I was trying to do a custom function to do so. The idea is to create a custom field in the client and when the sales order is created, check that custom
SKU Automatic generation with alpha-numeric variations
Hi All, I'm trying to generate the sku's automatically in item group. but the problem is the variation in sku's are in last with only numeric value. I want it to be Alphabets as mentioned in image. Kindly please help me out with this issue.
Can't Delete or Change Ownership Task within List, but CAN within record
I have a problem / issue within my Tasks view. I’m an administrator with permissions to edit and delete all activities. If I view my tasks in a list, and select a task from the list, a series of buttons appear with "Tags", “Change Owner”, “Delete”, etc. If I try clicking one of those buttons to change or delete the task, it says I don’t have proper authorization. HOWEVER, if I click to edit a record from the list, I can change owner, delete record, whatever I want. I have full permission as expected,
Cannot View Any PDF Notes, "refused to connect" message appears
When using Notebook, I cannot view any of my notes that are PDF's. This "refused to connect" message appears every time. I am on a browser that allows all cookies etc. The docs subdomain being used looks odd too? Any solution for how I can view my PDF
Import attachments limitations
I have exported the attachments from our current Zoho CRM and need to import them into a new, separate Zoho CRM account. However, there's apparently a limit on importing attachments. My attachments file(s) is over 24GB from my other Zoho account. How
Emails not arriving "user unknown"
Hi In my account I host two domains. My friend for which I run "bijaimee.nl" just informed me that here info@xxxxx can't be reached anymore. When trying to send an email to info@xxxxx , the sender receives an error: "550 5.1.1 <info@xxxxx > User unknown".
We are getting an Delivery Status Notification (Failure) while we send any mail.
Currently we are using free plan and we are facing an issue while sending an emails the emails are getting delivery failed, please let us know if there is any issue in our dns records or in any other setup. Kindly help us to get this error resolved. Message
Receiving Emails Hours Later Than Sender Timestamp
Hi Support, Someone informed me at 5pm EST that they emailed me. I ended up receiving that email in my inbox at 8pm EST. Someone informed me at 10pm EST that they emailed me and I have yet to receive the email. My inbox has been working flawlessly and
Stateless Form button of type button triggering validation
I have encountered what seems like a bug with buttons in stateless forms. The button is checking for required fields on the form even though the button is not submitting any data. I would expect a button with type Submit would check for required fields. I would NOT expect a button of type Button to check for required fields. Take the following example: This is a stateless form opened into a popup window from a list view action. Notice the single required field. This form has two buttons. - Submit
Adding Subforms in Deluge
Hi I'm trying to add new rows in a subform, but keep getting an error. I have posted unfinished code below, and getting an error at: row1 = Suppliers.SupplierParts(); with Suppliers being the form link name, and SupplierParts being the subform link name.
Error "LESS_THAN_MIN_OCCURANCE" when trying to create an external link from an API call
Hello, I am trying to create an external link from an API call in WorkDrive, but I keep getting this error: {"errors":[{"id":"F000","title":"LESS_THAN_MIN_OCCURANCE"}]} My code is : courseMap = Map(); courseMap.put("link_name","sample name"); courseMap.put("resource_id",folderID);
Cart Weight on Invoice
Team: I would like my zoho invoice to show the cart weight from zoho commerce site. How can this be done?
Duplicate Calendar Entries on App
All my calendar events are double on my iphone Zoho Mail App but not when I look on my laptop. How can I get this to stop happening?
{ "error": "invalid_client" } while trying to get access token
I have generate code and trying to generate access token like that: post https://accounts.zoho.com/oauth/v2/token?code=[censored]&grant_type=authorization_code&client_id=[censored]&client_secret=[censored]&redirect_uri=[censored], but always getting {
The number of Multi Line (Small) field has exceeded the limits
I encountered a weird problem when trying to install an app from marketplace (below). My "Shoots" module (corresponding to native "Potentials") has about 15 of those custom fields — not something I'd think as excessive. I emailed the address noted but
Can't configure existing Zoho One WorkDrive with Marketing Plus
When using Brand Studio within Marketing Plus, users are asked to set up WorkDrive. Since we have an existing Zoho One subscription (comes with WorkDrive), we wanted to use that for storing brand assets in Marketing Plus. The documentation explains that
Can't change my 'home' country
Opened my Zoho social account in one country - clearly used my IP address and now I can't pay on my home currency. UK business but stuck on AUS version of site and billing. Can you please help?
Several bugs and other issues
I have been using Zoho Notebook for several weeks and like it but have encountered several bugs and other issues: Very annoying bugs 1. Also in the iOS app, when I check a check box in the "Write" card, the view automatically scrolls to the checked box.
Next Page