List mails from sender does not return anything in some cases
Hello, Up until recently I've been using a handly feature to list all mails from sender available when someones email was right-clicked. Not anymore, as even though the menu option is still there it opens a new tab saying No messages matched your Search. It does not work on only some emails and I could not figure out what makes those emails in particular so special. Other emails work just fine. For instance, it never works for me to get emails from notifications@github.com. I tried it on windows/mac,
ActiveSync not working on Outlook App for iOS - but works on iOS Mail App
Last week, I was able to add 2 accounts using Exchange ActiveSync via the Outlook App for iOS. Just today, I can't seem to add an email account. Using the iOS Mail App, it works ok. I am using the regular configuration with msync.zoho.com for server. Just to add, I know how to do this since I was able to do so for two other accounts. It works on iOS Mail App and not on Outlook App. It was working before. There is no problem with the password as it works on the web and via iOS Mail App. ActiveSync
Plus changed to the left of the search,issue
Now when you look up a lead, you have to close out of search bar to add the lead. this is a big issue and will slow us down dramatically.
452 Mailbox delivery restricted by policy error
I have two website and one website mailing service is with zoho. My A websire is getting lots of email however the B website that is connected with this zoho is not getting mail. I have a doubt that there is something problem with zoho. After checking
Integrate a Zoho Form with a Zoho CRM custom module
I have the free trial as of right now because I want to make sure it's going to work and give me what I need out of it.. I have created the custom module, and the zoho form. It integrated with no errors. When I fill out a test form it is not populating
Total of Target Achieved percentage is calculated incorrectly
I create a quarter forecast with the below column: - Month - Target - Target Achieved - Target Achieved percentage And the below column total: - Target - Target Achieved - Target Achieved percentage As the screenshot I attached, the Target Achieved percentage of Jan, Feb, Mar are 91.7%, 15%, 9%. So Target Achieved percentage of Q1 must be ~35%, but now it is 115.7%. I tried to chat with ZohoCRM support and received the answer that is default design of the system. I think it is a bug, not a function.
Conditional logic pages (zoho forms)
Hi there, Hoping anyone out there might be able to help me work out how to apply conditional logic to pages using checkboxes where more than 1 choice can be selected. Check box should direct customers only to the area of the page (associated with check
How to upload Candidates profile image to my Site automatically when new record create
We used deluge script response = invokeUrl [ url: "https://www.zohoapis.com/crm/v3/Leads/4975237000004609001/photo" type: GET connection: "crm" ]; info response ; This script used to get image from CRM module, But we don't no how to upload image to my
Zoho Mail Down?
Hi, From our Mail Client as well as the web browser, we keep getting "Oops! Something went wrong. Try again later" when trying to send mail out. Incoming mail seems fine. Is there a known issue and ETA on when it might be sorted? Thanks
Attachments not loading
Anyone having any issues with attachments not loading? I can move the files into the email, but they don't upload just processing?
Authentication Issue
I'm create a order and proceed to checkout then display the error Authentication issue. When I update the password in the zoho account. Magento
Editor Raw HTML mode now incorrectly uses proportional font
Some recent change to the Zoho Wiki service has caused the editor's raw HTML mode to start using a proportional font. This is painful for editing raw HTML source code. Prior to that change, for many years, the editor's raw HTML mode used a monospace font,
Internal Error on all users
All users get internal error when trying to send och recieve, Started 20 minutes ago. Is there any problems you know of?
Outgoing mails are working but my incomming mails aren't working.
Mail address: info@nimaadventure.com I can't get incoming mail but I am able to send mails.
Mail not sent or receive
my mail id - info@anekantprakashan.com i cant sent or receive any one mail from 6th January 2023. So did not receive solution on your customer care portal. Please help me. regards, Umesh
Configuring account with Indeed
I am trying to configure my account to use Indeed's organic job board option. I have spoken with Indeed and have an account rep, but when filling out the information in Zoho Recruit, I constantly get an error. Can someone review my account and see what
Constant "ERROR 550- Undelivered Mail"
Been trying to send emails to previous clients however keep receiving the following error: ERROR 550- UNDELIVERED MAIL Original-Recipient: rfc822; ********@****** Final-Recipient: rfc822; ********@****** Status: 550 Action: failed Last-Attempt-Date: 5
Sending Blocked
I am a long-term user of Zoho services and have recently experienced issues with the blocking of around 200 Zoho Mail accounts without any prior warning or notification. Sending is blocked in the below mentioned admin accounts and their users. Despite
Sending Blocked
I am writing this to express my disappointment and furstration with the Zoho Mail services. Recently, around 200 of our accounts have been blocked from sending any mails without any prior warning or notification from Zoho. We have been with Zoho for over
Journey activation error
Showing error to activation of journey
manuellen Anruf hinzufügen ist immer abgeschlossen anstatt geplant
In der mobilen Version planen wir jemanden Anzurufen. Also klicke ich in der iOS Version auf das Pluszeichen, um einen Anruf (geplant) hinzuzufügen. Die Voreinstellung ist aber immer "Abgeschlossener Anruf"! Vielleicht benutzen wir die mobile App falsch,
Issues with button when sending test email
I am currently creating email templates using the custom button feature. When I view the template on my chromebook and a test email sent to my Amazon powered email, the button(s) looks centered and normal. However, when other users in my company get the
Dates being pushed all over the place.
In the last 24 hours or so, I have had problems with the calendar embedded in my site. The Zoho calendar on your site is fine and it syncs with my Mac fine. However, on the website, it loads OK, but the second you go to another month using the forward
Can't send emails to gmail accounts
Hi there, My Zoho email is not allowing me to send emails to clients with gmail addresses. Sometimes it'll work on the second try, but sometimes it takes multiple tries to get through. What can I do?
Associate a certain contact with an Invoice/Estimate
When an estimate or invoice is created for an account with multiple contacts, the system should force the user to pick one at the time of estimate or invoice creation. Also, when emailing the estimate or invoice, the option of choosing one of the multiple contacts must be present.
Links in notebook don't work anymore
Hello, I cannot access the links in my notebook anymore – everytime I click on an entry I get redirected to the notebook main page instead of the saved link. I can reproduce this problem on three devices. What's wrong and how can I fix it? Thanks, G
Ticket Form is wiped when Template is changed
Hi, if the customer changes the Template, edited entered fields are reset without notice. This is a bug as long as we do not inform the customer about the wipe. For us, a workaround would be OK: We only have one Template, but the customer still has to
Deals Module not Connecting to Contacts Module with Canvas
Below is a contact I have. As you can see under the standard ZOHO view, the Deals associated with this contact are visible in that white banded scetion Oddly - when scrolling down the contact module, the related list "Deals" appears again, but is blank
Books Custom Modules replication in Inventory
Hi, so we have a custom module in Books to store shipping types, charges and costs in a form of a dropdown. It is used in new SO's and then a script fills in the right shipping charges and calculates margins. Some users tend to use Inventory and when
Office 365 SMTP with TLS issues
When setting the SMTP server on port 587 (TLS) we get an error in Zoho desk. When we use 25 (PLAIN-TEXT) it works, but we cannot send emails. The error message we see in 'Failed Email Alerts' is: Error while processing the request! javax.mail.MessagingException:
DOWNLOAD Link Button does not work on iPhone / mobile
The download button does not work on iPhone. See screenshot. It works fine on PC, desktop, iPad, but on iPhone, it just does not work. Clicking on the button does not give a download prompt. Given 90% of our clients use a phone to download, this is a
ZOHO Calendar Event Repeat Function not clickable
When I create an event, the "All day" and "Repeat" options are not clickable. They are faded into the background. (So is "Add to free/busy schedule") Please help so I can have a repeat event
Campaigns subscription forms not saving changes
I am trying to create a subscribe form in Campaigns offering multiple topics for subscription. I create using a long form template, select "allow multiple topics", add the topics to the form, save, and preview, but it doesn't save the topics options on
Cannot receive emails
Hello, none of our accounts can receive emails. They can send just fine. It was all working untill yesterday afternoon. No changes have been made by us on the server side.
WILL NOT UNBLOCK MAIL ACCOUNT
3 days I have been trying to get my mail account UNBLOCKED no help from this company. I am super admin but cannot unblock my own email account errors OPERATION NOT PERMITTED. Why will you not help it is such a poor service.
Subscribe to RSS Feed on my website returns error
Dear Customer Care, When I click on the Subscribe to RSS Feed on my website blog page https://www.specialolympicsmalaysia.org/blogs/ it returns error as per attached screen shot. Regards Kevin
please help
Please help, I can't send emails, the account seems blocked. kindly unblock asap here is the account weissman@tlecares.com Thanks
Problem with appointment times showing differently in CRM and Google Calendar
We are adding events in CRM and have synced to google calendar. All events that we add show up on the google calendar correctly as Central time. However when we click on the appointment, the even shows up as Greenwich mean time instead of central.
IMAP Blocked
I get a banner in web zoho that my IMAP has been blocked. I use the Zoho app on some devices as well as imap in Apple's mail app on some. I use VPN across all devices and, esp. on iphones and the ipad, I can't exactly sync all the locations or even control
Sandbox deployment error
I have a Creator app which I'm modifying in Sandbox. But when i tried to publish the changes to live it pops an "Error in publishing" without any description attached. When does this error occur and can someone explain how to fix it? Thanks
Next Page