New Career Site - Application Form - Enterprise version (the new version) - Data Security Issue
Hi, I have downloaded a trial version and played around with the new Zoho Recruit. The new Career Site looks really nice, especially since you can embed the listings on your regular home page. I will try this feature next. I have tried the Application
Zoho Meet virtual background
The Zoho virtual background button has not been working for a week now both on the web & mobile, what's the problem? is anyone having the same issue? is someone also seeing the very poor service of the Zoho meet? I can't really wait for my subscription
Zoho Flow
I made a follow with sheet to decision via date and time and zoho mail. output error says that reply to mail needs to be verified. where should I verify that, I couldn't find any options for it.
Custom fonts are not exported in PDF
Hi! When I download my spreadsheet, the custom fonts I uploaded and set are all replaced by the fallback fonts. Why is this happening? I hope this can be fixed.
Zoho Mail - Delay in Receiving Emails
Hello, We experienced a minor glitch within Zoho Mail service due to this there was a delay in processing all the incoming emails. Our technical team had identified and fixed the same. Processing the queue backlog is under progress. New emails will get
why my deluge script has the wrong time?
every time i update a date/time field using deluge, my time ends 7 hours after the correct hour, i started using the subHour(7) method to have the correct time, but can this be corrected ?
Contacts X Campaigns - Native n to n relationship not available as trigger for WF rules
Dear Z Community, I need to use an entry in a related list as a trigger for a further action. (every time a Contact is linked to a Campaign) The problem is, that relationship already exists in CRM (Contacts linked to campaigns) but that relationship is
Unable to send to from Zoho Mail to Hotmail.
Hi, I am unable to send a mail from Zoho to Hotmail. It bounces back as shown below. That Hotmail address normally receives mails OK. So I believe it's an issue with Zoho. (Note: I have altered the mail addresses in this post with "xxx", for privacy).
My Email is Blocked
Hi, i Need to unblock my Email. I Can´t Unblock It.My Name is Alejandro Rocco, i am the user administrator.
Zoho CRM Field Formula - Not Working
I am trying to create a field so that anytime the related field (Hubspot Source Data) has "Offline Sources" selected, then the formula will return 'No', and return 'Yes' in all other circumstances. Below is my formula, why isn't it working? Any ideas?
Books API error code 110846
We started receiving the following error when trying to create new sales orders with shipping charges using the api: "code":110846, "message":"Please mention any Shipping/miscellaneous charges as additional line items.” Where did this error come from?
Artikel-Bilder im PNG-Format - Transparenz wird nicht dargestellt
In unseren Artikeln verwenden wir Artikel-Bilder die im PNG-Format hochgeladen wurden. Bisher alles ok. Seit einiger Zeit werden die Bilder in Angebote etc. mit dem bekannten Schwarzen-Hintergrund anstatt der Transparenz dargestellt. Bitte wieder ändern!!
Dashboard sharing filter
Hello, In Analytics I created a dashboard to see KPI's per salesperson. In that dashboard we have different reports created on visits (coming from Creator => "visit report owner"), Deals (coming from CRM => "Deal owner"). Currently I created this dashboard
Mail Delivery Status Notification (Delay) - To Zoho Support Email
Hi there, I've received the following delay notification when emailing most email addresses including zoho support email: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE.
CRM - Dynamic Lookup
I have a custom module that has a lookup to the Account module and a lookup to the Contact module on the main form. On changing the Account lookup, I want the Contact lookup to be cleared and then only enable contacts that are linked to the selected account
Zoho Notebook - Ubuntu 20.04 - Fonts
Hi, when I open the desktop app, the UI shows a different font from the browser. In particular I notice the font is with serif excluding the title. How do I resolve and use a standard font for the app (without serif)? Below I attached a screenshot of
SMTP server time outs and slow
Is there an issue with Zoho servers? I am getting a lot of timeouts while receiving and sending email. Even Zoho's web email clients is crashing. This is not something I want to be wasting my time on during business hours..
Issue with API worksheet.records.add
Hello I am having an issue with using the method "worksheet.records.add" I am currently getting a 400 error. As a note, I have successfully gotten an access token (and get a new one every time I start a new session) and have successfully been able to
Unable to invite users to a meeting in CRM using Android mobile app
In the CRM mobile app for Android, we can't add other users as invites to a meeting. If you try, you get a "No Users" message and an empty list. This issue started this week, it was not a problem before. It still works fine on the web and in the iOS app
"Zoho Cares" is not true
When I Googled the issue related to limited api calls per minute to learn of the arbitrary rate of 100 calls Zoho has applied, I learned that Zoho in fact does not care. I am basically told, "Sorry, this is the way it is." I could easily do more than
Data Prep Suddenly Replacing Dates with Blanks in Tables upon Scheduled Import
This report is setup on a scheduled import I have not changed any settings, and the import has worked fine for weeks until today. All the date columns are being imported as blanks into the tables, but inside the data prep there is data. How do I fix?
Issue will call icon on online chat
When a customer presses the call button on the online chat the call does not come through to my number please can you tell me how I can fix this so it comes through to the correct number.
Data Source fields with Zoho People
I am trying to change the fields which my Zoho People data source pulls in, however, it doesn’t allow me to change this. I can change fields for other Data Sources such as CRM and Desk. But the Data Source for Zoho People is fixed. I cant add or remove
Named ranges will disappear from the sheet
I encounter this when attempting to delete one or more named ranged from the defined names in the management box. It's hit or miss; some range names that I deleted several times, keep reappearing and others that I wanted to keep will be deleted. When
Having Trouble with usign Alias with one Table
Hello, Recently I have started having trouble using Alias with a table. Even when using the most basic of Alias, I still get an error
Accept invites to Customer Portal
I think I have the customer Portal enabled and as a test I sent out an invite to myself (with a non Zoho user email) . I clicked on the accept invite - and rather than getting the screen to add my password I get an error message "Account access seems
Zoho integratioon with Woocommerce
I use Zoho One and would like to know whether the integration of Zoho One account is possible with two e-shops using both woo commerce plugin. I have read that more than one online store (such as shopify and others etc) is possible to get connected with Zoho but what about Woocomerce..?
Zoho desk domain mapping not working
Hi, I have followed this knowledge base support from your zoho site: https://help.zoho.com/portal/kb/articles/support-customers-from-your-own-domain-domain-host-mapping . First created a sub-domain(support.website.com), then went to zone editor to point
Apparently Random ZohoDesk Sounds
My ZohoDesk makes apparently random noises: -Swishing Noise -(Shaking) Maraca Noise Not all of our agents report this issue. These are not associated with the live web chat. I can only assume they are linked to a notification setting. Is there any way
Zoho Campaigns not syncing custom map fields on Zoho CRM Leads Module
Hello, I'm having an issue where Zoho Campaigns is not picking up my custom fields on Zoho CRM Leads Module on sync. I've looked at previous topics posted about this and can confirm my custom fields are available in the standard module layout for leads
Missing Item
So we have an issue My employee tried using books help chat and guy couldn't grasp problem. I tried using inventory help chat and my guy also couldn't grasp the problem. I have Invoices with an Item on them "Install 20 gallon Pressure Tank". My employee
Downloading PowerPoints from Zoho Project messes up the PowerPoints
Hello, we've been encountering an issue with Zoho Project/Zoho Show. When a user uploads a PowerPoint to Zoho project. After editing the project in Zoho Show and downloading it to use in PowerPoint, it messes up the PowerPoint. (Object missing, videos
Update Status via Deluge
Hello, Im trying to update some tasks status via API but its not working. heres the too codes i've already trying (besides a lot more): values_map = Map(); values_map.put("status",input.Status); response = zoho.projects.update("roboplan",input.Project_ID,"tasks",input.Task_ID,values_map); info response; The second i've tryed was this: (because i've noticed that "status" haves more maps inside. values_map = Map(); values_map.put("name",input.Status); status_map = {"status":values_map}; response =
Workflows set to send to leads but being sent to contacts as well
Is there currently a known bug for this? I've setup a workflow in Zoho CRM just to focus specifically on 'Leads'. However, it's also sending directly to contacts too. This needs to be fixed ASAP.
One Drive
Hi, I have tried to upload attachments from onedrive. THis has been hanging for at least 10hrs. Does it still not work with OneDrive for Business as I thought it now did?
Problems with mobile version Notebook
Since around two weeks the mobile version of Notebook (on a Samsung Galaxy A50) is showing some incredible annoying things. I decided to bundle them in one post because these issues all showed up around the same time. First of all hyperlinks get turned
Search inside CRM and API
Hi, We are having an issue trying to search for records inside Zoho using the search bar and through the API using the search endpoint. In both cases, we get null or empty data. However, when you check the module in the CRM the data is there and it is
Trying to connect it to Next Auth and doesn't send email
EmailProvider({ server: 'smtp.zoho.com', port: 587, //I have tried also port 465 auth: { user: '<<theuseremail>>@zohomail.com', //I have also used the gmail login email and nothing pass: 'Qyc2y31WAymM', //this password is an app specific password. I tried
Zoho does not receive emails anymore from the address I am registered with
Hi, I suspect a dns issue. As things stand, Zoho still receives emails from third parties but cannot receive emails from the address I created my account with. Thanks for your help, Philippe
Enforced TLS tunnel from Zoho Mail
Hi, I am looking for some advice regarding enforced TLS tunnel being set up from Zoho mail. I do not want to use opportunistic encryption and I want to make sure all incoming and outgoing email are encrypted with TLS. Is it possible using Zoho or do I need to use third party for setting up enforced TLS tunnel ? Thanks
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