同一ドメインで、別のメールアドレスが受信できない。（info@mydomain.comは受信できるのに、support@mydomain.comは受信できない。しかし両方とも送信はできる）
lolipopサーバを使っています。 MXの設定が原因かと疑い、まずはMXの設定を消してみると、lolipop web mailerでは両アドレスとも受信可能になる。 再度MXを設定してzohoに飛ばすようにしたら、やはりinfoの方は送受信できるが、supportの方は受信できない。 infoと、supportのアカウントのメール設定を見てみると infoの方はimappro.zoho.comと、smtppro.zoho.comが設定されている。 supportの方は、設定表示項目自体が違うのだが、imap.lolipop.jpのサーバーになっている。
Certain emails are rejected completely and do not even go to spam
A certain email (and maybe more) is rejected by zoho completely and does not even show up in our spam folder. That email is: no-reply@vendhq.com I know this is the case because they also cc a gmail account that we have as well as sending it to our
Checklists improvements? New item and selecting
Hi there, I love using the Checklists in Notebook, they are the main way I organise my work and life. But two things are super clunky: 1. A new item can only be added at the bottom of the list. On the mobile app this means moving it laboriously to the
Error 550 But only when sending to one specific email
From: <mailer-daemon@mail.zoho.com> To: <p****f@newhopetransport.com> Date: Mon, 22 Jun 2020 09:47:01 -0500 Subject: Undelivered Mail Returned to Sender ============ Forwarded message ============ This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. d*****r@best-waycargo.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Please turn on SMTP Authentication in your mail client.
Can not receive email from Sendgrid
I can not receive email sent from sendgrid support. I was told that they sent me a couple of mail and it is delvered from their end but yet i have not received any from sendgrid.
Add To Zoho WorkDrive filter action not working
I've created a filter which includes the Add To Zoho WorkDrive action (attachment only). When the filter runs, the attachment doesn't get added to the chosen folder - all the other actions in the filter work as expected. Is there an issue with this action
Zoho Mail Adding Imap Gmail No Working
Hi, We are having an error setting up a new Gmail Imap account on Zoho Mail. We have done everything per the recommended instruction. were are getting the same error. We have check and triple check the password. See below or attached screen shorts Zoho
Newly imposed limitations in the Calls Module?
I went to make some changes today in a flow that's been running fine for a while, and was unable to do so as a result of ZohoCRM permissions restricting access: So I then head over to CRM and find the corresponding automation, only to be confronted with
Getting error on sign in as - ERROR_invalid_timestamp
After factory reset, installed zoho notebook. When I try to sign in I get message as - ERROR_invalid_timestamp Can someone help ?
Profile pictures not visible on Firefox browser
Hi, I have some uncanny situation with my agents' profile picture. Some are using Firefox, and others use Chrome. They have strictly similar personal settings as well as roles, profiles, and every other permission. Problem is as follow: agents using Firefox
Zoho One : Trial : Books and Inventory impossible to synch
Hello, I'm trying Zoho One and want to enable Zoho Inventory Addon in Zoho Books. I get this error message : Oops! Looks like you have not subscribed to Zoho Inventory yet. Please upgrade your Inventory plan to use its features in Books. Do I have to pay to test it ? Thanks and regards
Unable to share a sheet.
Hi, i was trying a sheet with some of my collogues, they are registered on Zoho sheets with their email still when I try to share the sheet I get the following error. Share with non-Zoho user? You are about to share this file with @gmail.com who does
Word Template Merge Not Working
Hi from the UK, I set up a new computer yesterday and today I am unable to merge an existing Word Template, on either the new or old computer. Basically, I select the Template then select the Contact and click Merge. All that happens is a blank page is
Calendar problem on Android - unable to load schedules
We have just migrated to Zoho. My calendar on the desktop has my diary. I have just downloaded the Zoho calendar app v1.1.1 onto my Android phone. I get an error message that says "Unable to load your schedules" And the options are "retry" - which gives
Delete Tags from Zoho Mail?
(accessed from chrome browser) Hello, I recently attempted to add a new tag to an email. I named the tag and chose the color. However, there was a delay in the system being able to apply it after being saved so I added another, then another, then another.
IMAP Login issue with Fountain CRM
I am using Fountain CRM tool to help me hire and recruit employees. A fundamental part of using Fountain is syncing your calendar within your existing email client with Fountain, which requires you to login using IMAP. All my setting are correct (enabled
I can email gmail accounts but if I reply to one, it bounces back.
This has only been happening recently. This is the error code it comes back with: ERROR CODE :550 - 5.7.26 This message does not pass authentication checks (SPF and DKIM both 5.7.26 do not pass) etc
Undelivered Mail Returned to Sender
This is the mail system at host gcp-prodpci.sabre.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please
SalesIQ Online Visitor not displayed in CRM
Hello, I have 2 users who are - administrator in CRM - administrator in SalesIQ The SalesIQ - CRM integration is active. For one users, the Visitor Online "widget" (I don't know how it is called") is displayed at the bottom of her CRM window (screenshot)
Multiple Bugs involving Page Name
The Zoho Wiki code that handles the page name has several bugs that transform the name entered by the user into something unwanted, undermining several use cases. These bugs are not new, but my aggravation about them has recently increased due to needing
Cant connect with Zoho CRM
Whenever i try to connect Zoho CRM with bigin i get this error massage. This would be fine if i did not have all rights in bigin. please help
close chat button inserted in the window + other issue
Hi everyone, caht on mobile has a formatting problem: the window is too big and the close button is almost impossible to reach. Is there a way to make closing the chat window more accessible? Perhaps it is possible to move the close button right into
Mail Delivery Status Notification (Delay)
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 07 Feb 2023 10:13:33 -0800 from xxxxxxx [xxxxxxx ----- The following addresses
Windows 10 Outlook 2016 Sorted email not sync'd to server
User pne****@newhopetransport.com using Windows 10 with Outlook 2016. When outlook sorts emails as they come in according to rules, it does not seem to sync to the server, as it will receive those messages again, and sort them again, making multiple copies
Can receive email but can’t send out-going emails
Our website for Shopify went out for a day and don’t know if it had thrown out pop3 during the process but can only receive in-coming emails but cannot send out-going email. Did I miss something or a setting I need to check or configure??! cheers thank
Reason: 550 5.4.6 . Unable to send message
What happened to my email? help me!!!
Mail not working
Hello: my e-mail isn’t working eflores@Business Companion
Workflow is not triggered with Supervise rule and field update
Hi! I have created a Supervise Rule, which triggers after 5 days a mail to the customer. To avoid sending multiple mails to the customer I have created a checkbox ReminderSent in the ticket properties, which is set to true by a field update. Now I want
Incoming mail delivery delays
In the last several days, I've been experiencing random delays in incoming mail delivery - a message would occasionally arrive several hours or days after the sender's timestamp. While these were low-priority automated messages from various forums, I didn't really pay attention, but just a few minutes ago, around 21:15 local time, I received an important e-mail from a client timestamped 10:49. I looked at the headers, and the problem is clearly on Zoho's side. The headers say: Date: Thu, 15 Jan 2015
Cannot change japanese text font when doing pdf export
I use openUrl to export my report with specific ID, but the Japanese font does not look clean when exporting. I have tried changing the font within my RTF, but no luck. Any idea on how to fix this?
GET /api/v1/agents/???/photo return err400
Trying to get desk agent's photo using this query: curl -X GET https://desk.zoho.eu/api/v1/agents/?????????/photo?orgId=????? -H "X-com-zoho-subscriptions-organizationid:????" -H "Authorization:Zoho-oauthtoken ????" I always get response code 400. I
CRM extremely slow, crashes regardless of browser
Hello, Lately when working with the CRM i've seen that it struggles with loading times and becomes unresponsive, regardless of the browser or device i use to access it. This sometimes causes the entire browser tab to crash and freeze and the browser in
SalesIQ Link Not Getting Page URL from Zoho Creator
How can I pass the Zoho Creator page url into SalesIQ...it seems it is passing something related to the Page Element. I really need to be able to identify what page the user is on to implement a useful Bot. A snip of the url that is appearing in SalesIQ
Mails to certain emails blocked due to spamcop
I am having the following issues with at least 2 email addresses, both seem to be from mweb.co.za emails and from the IP address, 136.143.188.12 Error message: This message was created automatically by mail delivery software. A message that you sent could
DKIM Authentication: Cannot be verified due to incorrect TXT record.
Hello, I've successfully mapped my domain name to Zoho Desk (https://help.brightpen.ai) but now I'm having trouble with DKIM authentication. I clicked on Email > DKIM Authentication and then clicked on "Verify". Then I added the DNS records as instructed.
Currently unable to send email in Zoho Mail. I do not receive an error, it just does not send. I can still receive emails, I have not made any DNS changes,please help
I have already renewed my domain and I’m still unable to send emails
add domain using mail api
Hi, I hope you can help me each time I can to use the api for call to add a domain to the user. I keep getting {"data":{"errorCode":"JSON_PARSE_ERROR"},"status":{"code":404,"description":"Invalid Input"}} not sure what is the trouble the body of it is
This domain not allowed to add
Hi, I get an error message when trying to add fifqs.com Can you help? Thanks
Please unblock my account
Account block information Your account has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. Please contact your administrator
please unblock my account
i use vpn, and i log in my account in foxmail etc third part app. that cause the problem i guess. please unblock me.
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