Holidays not working?
Hi, I've configured some holidays in my portal. They do show in the portal that i've created them and if i look at the gantt view it highlights those days and indicates they are holidays. The issue i'm having is there are tasks currently scheduled for those dates. When i added the holidays, it didn't move those tasks. they are still scheduled on those dates. How can i make tasks to ignore holidays? Thanks Rob
Merge Function dont' work properly after API is changed
You just cnanged API and i have a lot of issues. I used merge function in Zoho Writer to fetch data from Reports of Zoho Creator. Now i found that you changed fetched data from reports to forms, because of it i can't use all my documents. Please return
IMAP connection issues with MAC and IPHONE
Hi there, I am experiencing issues with connecting to my mac mail and iPhone mail with the same configurations for my zoho mail account. The account just shows as error. I have had to switch to pop mail settings which isn't ideal at all, any suggestions
Account_Name.Account_Name - column given seems to be invalid
Hi Team, I'm using COQL API to fetch Contact information from Zoho CRM. I'm facing the "column given seems to be invalid" issue for the column Account_Name.Account_Name for one of the merchants and for others is working fine without any issues. Here,
Wildix Integration problem - clicking on the green phone icon doesn't run the call
Hello, I'm trying to integrate Wildix to Zoho CRM using Telephony's Marketplace Wildix app. I followed this guidelines (Zoho Products integration with Wildix PBX - Documentation - Confluence | Wildix (atlassian.net)) and I was able to: connect the marketplace
O que seria Coluna Base e Coluna dependente?
Olá sou Leigo no assunto, porém tenho uma frota de veículo e sempre controlei as manutenções pelo Excel, vih por aqui que consigo criar um app através do upload do meu arquivo CSV, mais quando subi o arquivo pede pra Eu escolher essa coluna Base, alguém
Cliq iPhone to Desktop Transfer Issue
Hello, 1.Cliq will ring on my phone, when prompted, Disconnect, doesn't allow video to be visible on the desktop. 2. Also, audio settings aren't maintained - I have to reassign the headset as the microphone almost every time I want to use it on the iMac.
Problems using ZOHO mail as IMAP client with iCloud account
Hi, I recently subscribed my ZOHO account because I could manage my other mail accounts from within ZOHO. ( I really like the ZOHO Mail interface and want to manage all mail from one place) I am able to connect to my iCloud account, but.... Connection
Access via IMAP from Kazakhstan
Hello. Since yesterday I can't get access to my mail accounts via IMAP and Zoho mail application from Kazakhstan. Zoho mail app. working only via VPN, don't work without VPN. Also can't receive emails from domain.kz users, example *@tenderplus.kz
Scheduled Emails Failing
We've had multiple scheduled emails fail to send in the last 24 hours. We get a "Email schedule failure notification" email but no indication of what the problem is. Why have these scheduled emails started to fail?
Helpcenter Knowledge Base Visibility Problem
Hello, I have created a knowledge base and I want to adjust the visibility of the sections that I created. I created groups for the knowledge base for the areas and locations. I set the visibility of the knowledge base for each group I created. I have
Zoho Learn supports import / export | When will Zoho Survey catch up?
Zoho Survey has been a roadblock to getting my team fully integrated into the Zoho One ecosystem. Unlike other Zoho apps, Zoho Survey is Desktop-only for editing, impossible to automate (drag/drop reliant) and lacks basic import functionality for Survey
Error with Assist API
I've used the Desk api for several years now. I am trying to start using the Assist API, specifically the unattended_computer endpoint. The documentation says I need a department ID. It further says I can get that by using the user endpoint. So I generated
CRM meetings in Dashboard out of order
I created a custom Dashboard in Zoho One with a panel for My Meetings (CRM). The dates for the meetings are not in the correct order. Currently it goes: April 6 Tomorrow (April 5) April 14 April 21 April 11 I had contacted Zoho about this issue a year
Workdrive Tools For Pages Within Files - A Must Need
Workdrive should add functionality that allows individual pages within a file in Workdrive to be: 1. Selected and resaved as a new file 2. Deleted from a file 3. Labeled 4. Subject to Data Templates This functionality is needed because individual items
Unable to Create Zoho Booking via the Booking API
I'm adding the below data to post the appointment. {"ticket_number":"1139","service_id":"4158687000000807146","workspace_id":"4158687000000468026","staff_id":"4158687000000816006","customer_details":{"name":"janak new","email":"janaktest@malinator.com","phone_number":"+919876549876"}}
List mails from sender does not return anything in some cases
Hello, Up until recently I've been using a handly feature to list all mails from sender available when someones email was right-clicked. Not anymore, as even though the menu option is still there it opens a new tab saying No messages matched your Search. It does not work on only some emails and I could not figure out what makes those emails in particular so special. Other emails work just fine. For instance, it never works for me to get emails from notifications@github.com. I tried it on windows/mac,
ActiveSync not working on Outlook App for iOS - but works on iOS Mail App
Last week, I was able to add 2 accounts using Exchange ActiveSync via the Outlook App for iOS. Just today, I can't seem to add an email account. Using the iOS Mail App, it works ok. I am using the regular configuration with msync.zoho.com for server. Just to add, I know how to do this since I was able to do so for two other accounts. It works on iOS Mail App and not on Outlook App. It was working before. There is no problem with the password as it works on the web and via iOS Mail App. ActiveSync
Plus changed to the left of the search,issue
Now when you look up a lead, you have to close out of search bar to add the lead. this is a big issue and will slow us down dramatically.
452 Mailbox delivery restricted by policy error
I have two website and one website mailing service is with zoho. My A websire is getting lots of email however the B website that is connected with this zoho is not getting mail. I have a doubt that there is something problem with zoho. After checking
Integrate a Zoho Form with a Zoho CRM custom module
I have the free trial as of right now because I want to make sure it's going to work and give me what I need out of it.. I have created the custom module, and the zoho form. It integrated with no errors. When I fill out a test form it is not populating
Total of Target Achieved percentage is calculated incorrectly
I create a quarter forecast with the below column: - Month - Target - Target Achieved - Target Achieved percentage And the below column total: - Target - Target Achieved - Target Achieved percentage As the screenshot I attached, the Target Achieved percentage of Jan, Feb, Mar are 91.7%, 15%, 9%. So Target Achieved percentage of Q1 must be ~35%, but now it is 115.7%. I tried to chat with ZohoCRM support and received the answer that is default design of the system. I think it is a bug, not a function.
Conditional logic pages (zoho forms)
Hi there, Hoping anyone out there might be able to help me work out how to apply conditional logic to pages using checkboxes where more than 1 choice can be selected. Check box should direct customers only to the area of the page (associated with check
How to upload Candidates profile image to my Site automatically when new record create
We used deluge script response = invokeUrl [ url: "https://www.zohoapis.com/crm/v3/Leads/4975237000004609001/photo" type: GET connection: "crm" ]; info response ; This script used to get image from CRM module, But we don't no how to upload image to my
Zoho Mail Down?
Hi, From our Mail Client as well as the web browser, we keep getting "Oops! Something went wrong. Try again later" when trying to send mail out. Incoming mail seems fine. Is there a known issue and ETA on when it might be sorted? Thanks
Attachments not loading
Anyone having any issues with attachments not loading? I can move the files into the email, but they don't upload just processing?
Authentication Issue
I'm create a order and proceed to checkout then display the error Authentication issue. When I update the password in the zoho account. Magento
Editor Raw HTML mode now incorrectly uses proportional font
Some recent change to the Zoho Wiki service has caused the editor's raw HTML mode to start using a proportional font. This is painful for editing raw HTML source code. Prior to that change, for many years, the editor's raw HTML mode used a monospace font,
Internal Error on all users
All users get internal error when trying to send och recieve, Started 20 minutes ago. Is there any problems you know of?
Outgoing mails are working but my incomming mails aren't working.
Mail address: info@nimaadventure.com I can't get incoming mail but I am able to send mails.
Mail not sent or receive
my mail id - info@anekantprakashan.com i cant sent or receive any one mail from 6th January 2023. So did not receive solution on your customer care portal. Please help me. regards, Umesh
Configuring account with Indeed
I am trying to configure my account to use Indeed's organic job board option. I have spoken with Indeed and have an account rep, but when filling out the information in Zoho Recruit, I constantly get an error. Can someone review my account and see what
Constant "ERROR 550- Undelivered Mail"
Been trying to send emails to previous clients however keep receiving the following error: ERROR 550- UNDELIVERED MAIL Original-Recipient: rfc822; ********@****** Final-Recipient: rfc822; ********@****** Status: 550 Action: failed Last-Attempt-Date: 5
Sending Blocked
I am a long-term user of Zoho services and have recently experienced issues with the blocking of around 200 Zoho Mail accounts without any prior warning or notification. Sending is blocked in the below mentioned admin accounts and their users. Despite
Sending Blocked
I am writing this to express my disappointment and furstration with the Zoho Mail services. Recently, around 200 of our accounts have been blocked from sending any mails without any prior warning or notification from Zoho. We have been with Zoho for over
Journey activation error
Showing error to activation of journey
manuellen Anruf hinzufügen ist immer abgeschlossen anstatt geplant
In der mobilen Version planen wir jemanden Anzurufen. Also klicke ich in der iOS Version auf das Pluszeichen, um einen Anruf (geplant) hinzuzufügen. Die Voreinstellung ist aber immer "Abgeschlossener Anruf"! Vielleicht benutzen wir die mobile App falsch,
Issues with button when sending test email
I am currently creating email templates using the custom button feature. When I view the template on my chromebook and a test email sent to my Amazon powered email, the button(s) looks centered and normal. However, when other users in my company get the
Dates being pushed all over the place.
In the last 24 hours or so, I have had problems with the calendar embedded in my site. The Zoho calendar on your site is fine and it syncs with my Mac fine. However, on the website, it loads OK, but the second you go to another month using the forward
Can't send emails to gmail accounts
Hi there, My Zoho email is not allowing me to send emails to clients with gmail addresses. Sometimes it'll work on the second try, but sometimes it takes multiple tries to get through. What can I do?
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