Mail not working
Hello: my e-mail isn’t working eflores@Business Companion
Workflow is not triggered with Supervise rule and field update
Hi! I have created a Supervise Rule, which triggers after 5 days a mail to the customer. To avoid sending multiple mails to the customer I have created a checkbox ReminderSent in the ticket properties, which is set to true by a field update. Now I want
Incoming mail delivery delays
In the last several days, I've been experiencing random delays in incoming mail delivery - a message would occasionally arrive several hours or days after the sender's timestamp. While these were low-priority automated messages from various forums, I didn't really pay attention, but just a few minutes ago, around 21:15 local time, I received an important e-mail from a client timestamped 10:49. I looked at the headers, and the problem is clearly on Zoho's side. The headers say: Date: Thu, 15 Jan 2015
Cannot change japanese text font when doing pdf export
I use openUrl to export my report with specific ID, but the Japanese font does not look clean when exporting. I have tried changing the font within my RTF, but no luck. Any idea on how to fix this?
GET /api/v1/agents/???/photo return err400
Trying to get desk agent's photo using this query: curl -X GET https://desk.zoho.eu/api/v1/agents/?????????/photo?orgId=????? -H "X-com-zoho-subscriptions-organizationid:????" -H "Authorization:Zoho-oauthtoken ????" I always get response code 400. I
CRM extremely slow, crashes regardless of browser
Hello, Lately when working with the CRM i've seen that it struggles with loading times and becomes unresponsive, regardless of the browser or device i use to access it. This sometimes causes the entire browser tab to crash and freeze and the browser in
SalesIQ Link Not Getting Page URL from Zoho Creator
How can I pass the Zoho Creator page url into SalesIQ...it seems it is passing something related to the Page Element. I really need to be able to identify what page the user is on to implement a useful Bot. A snip of the url that is appearing in SalesIQ
Mails to certain emails blocked due to spamcop
I am having the following issues with at least 2 email addresses, both seem to be from mweb.co.za emails and from the IP address, 136.143.188.12 Error message: This message was created automatically by mail delivery software. A message that you sent could
DKIM Authentication: Cannot be verified due to incorrect TXT record.
Hello, I've successfully mapped my domain name to Zoho Desk (https://help.brightpen.ai) but now I'm having trouble with DKIM authentication. I clicked on Email > DKIM Authentication and then clicked on "Verify". Then I added the DNS records as instructed.
Currently unable to send email in Zoho Mail. I do not receive an error, it just does not send. I can still receive emails, I have not made any DNS changes,please help
I have already renewed my domain and I’m still unable to send emails
add domain using mail api
Hi, I hope you can help me each time I can to use the api for call to add a domain to the user. I keep getting {"data":{"errorCode":"JSON_PARSE_ERROR"},"status":{"code":404,"description":"Invalid Input"}} not sure what is the trouble the body of it is
This domain not allowed to add
Hi, I get an error message when trying to add fifqs.com Can you help? Thanks
Please unblock my account
Account block information Your account has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. Please contact your administrator
please unblock my account
i use vpn, and i log in my account in foxmail etc third part app. that cause the problem i guess. please unblock me.
compte bloqué
Bonjour, Ayant mon compte bloqué, je ne connais pas la procédure pour le débloquer. En effet, j'ai créer un compte sur zoho compain et je tente de prendre en main la solution. Mais en attendant j'ai utilisé ma boite mail pour mes envois. Pouvez-vous me
Zoho Social not Posting to LinkedIn Company page & Twitter
Currently, Zoho Social is not posting to LinkedIn company pages and Twitter. is someone looking into this? How long before it is back up?
How to Resolve Outlook App Not Syncing on iOS and Android?
Do you find your Outlook app not syncing in iOS or Android? Here are the steps to take. Reset your Outlook email account. Go to the ‘Mail’ tab and access ‘Settings.’ Outlook is the most used email client that both individuals and businesses use. Although
reverse synchronization with crm
I have a way to request to reverse a sync with CRM. I change the ownership of candidates in recruit and would like to return to the previous state.
Barclays Bank Feeds broken again
My banking feeds, Barclays and Barclaycard accounts, have stopped getting transactions again as of just over a week ago (slightly different dates on different accounts). They are updating the amount in the account according to the bank, but no transactions
All Day check mark disappears when going to edit.
When user goes to edit an all day event, the all day event check mark is removed. If we don't notice this, and make our changes but don't recheck the check mark, it changes the dates and times of the event
Empty field-values in validation rule function
Hi ! I've written my first function in deluge script which acts as a validation rule of a field in crm leads. The function works but some fields are without a value, I've double checked the value exists. For example the system field entityMap.get("First_Name")
Unpredictable recording of shared screen, lost 10 minutes of important info
Hi there, I recently recorded a call where the screen was shared even before the recording began. But in the recording, I see that for 10 minutes only my face (from the webcam) is shown. The recording lost everything that was happening on the screen.
Zoho Desk Issue with new messages
Our team is experiencing an error when a new ticket is created. We receive the contact information but no message. It displays the message below. Any help is greatly appreciated. "Content is not available. Please try again after some time.".
Zoho Mail Desktop Helper High CPU Usage
Having the issue on my Mac the last few weeks with Zoho Mail - Desktop Helper opening multiple instances using half the CPU usage on my machine. If I close out the process, the mail app won't work. About to have to change to a different platform if this
ZOHO Flow | Add Time Ticket Entry
I'm trying to build a flow which runs whenever a form is filled in. The flow makes a ticket and adds time to that ticket. But whenever I'm trying to use the "Add time ticket entry" I get this error message from the execution time field: Zoho Desk says
Time zones issue
Hi everyone! I'm having issues in setting time zones of Meetings. The time zone in my account (now Central Europe Daylight) it is listed as GNT +2:00 (correct), while scheduling a meeting the same time zone is listed as GMT +1:00. When I schedule a meeting
Unable to get emails from the a VPS.
Hi So I have a VPS which with some server software which can send out emails, such as forgoten password requests, and wordpress software which sends emails like new orders etc. However I am unable to recive any emails from the server. Customers are not able to recive the emails either for new accounts or orders or anything at all. There is no errors being genrated on the server, it just shows that the email was send sucessfully, but there is not email on the recipent side. DKIM is enabled. SPF Verification
Checkout can't be done
Hi guys, yesterday several customers report us that checkout can't be done. Issue is related to error: "wrong address" but we think the reason is that missing Last Name in checkout. As you can see in screenshot there is two time First Name field and missing
Numerous Contacts Show up as visitors that are actually internal users
When viewing Live View AND History - we have multiple Contacts that show up as the visitor that we know are from our own employees - I've been unable to find why/how they are linked, as the contacts aren't even currently used or active contacts. How do
Tagging emails in a shared mailbox
I have tagged an email in the shared mailbox with a tag (by going into the email and clicking the little tag icon), but when I click on the tag name on the left hand panel it doesn't show any emails from shared mailbox. There doesn't seem to be a way
Exporting Query Table into Regular Table
Hello, I am trying to export a Query Table into a regular table, when I utilize the Zoho Analytics Workspace Button when creating a table and select the query table, I get an error and no data is exported. It then shows up as exporting from a local file
How can you use Json from webhook?
I need to access one of the JSON variables in a custom function to remove a character. The code is: string cleanString(string filthystring_json) { email = filthystring_json.getJson("email"); return email.replaceAll(';',''); } However, filthystring_json
iCal events are slow to show up on Zoho Calendar.
The last few days every time I add a calendar event on my iCal calendar, it takes a while for the event to show up on the Zoho Calendar. It used to be quick and now I have to wait for it to show up. Is this due to the recent Mac software update? Please
Shift key doesnt work
when i try and put in a capital letter on the remote computer it doesnt work. this is mac to mac, on several computers ive tried.
Error when I create the New Application
Hi, When I import a CSV file and I want to create return "Ooops,something wrong" What's the problem? Any file example? I'm attach the file I'm using. It's correct? Thanks,
payment received and supplier bill payment migration from quickbook to zohobook
Dear sir , Can anyone please tell the complete process(tips & tricks too if any) of migration payment received and supplier bill payment(specially these 2 reports only) from QuickBooks to zohobook. as there is no report in QuickBooks (as per my research)
Email not showing in module and not syncing/showing emails in contact page.
1. There is not option to click on email in the modules on top and view my inbox. 2. emails being sent to the contacts in gmail is not showing in the contact page email section.
Unable to send email.
Hi Zoho Teaminbox was working without any issue yesterday but when we try to send a email today we get the following error: Error while processing the request! javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the user
Zoho CRM php SDK error
Hello, I've been getting this error with the zohocrm/php-sdk and i'm not sure how to resolve it. PHP Fatal error: Type of zcrmsdk\oauth\exception\ZohoOAuthException::$file must be string (as in class Exception) in ... ^ How would I resolve this error?
problem with the price lists and quantity decimal
Hello, we have a problem with the price lists! The problem is that we have quantities with decimals (5.45 km, 3.61 m). But price lists do not support commas between quantities. Ex: from 1 to 3 = 20€ / from 4 to 6 = 18€ / from 7 to 10 = 15€ the problem
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