Not able to see ZDK.Apps in Production org whereas using it in Sandbox.
Hi Team, We're facing issues in using ZDK.Apps in Client Script. It's not visible in Production org, whereas using the same in Sandbox. Please help us in this as our feature is blocked due to this in live org and is affecting our users. I've also attached
From email Problem
Dear friends, I have configured the form so that I can send notifications using the email coordinacion@gate-in.com.ar, however they are coming from my personal email pedro.urdapilleta@gate-in.com.ar coordinacion@gate-in.com.ar is a shared mailinbox any
Emails Are Not Creating Tickets
Hello, we have a support Desk for our warranty division and, as of recently, is not generating tickets from emails sent to it. We have Email Fetching enabled and our mail trace shows successful delivery of the message from the sender to the recipient.
Parent Child extension
Do you know if this extension allows for Parent-Child relationships to be listed on the main page. For example, can we have the parent listed, and the child listed underneath it. For example Ticket #475 is a child to ticket #502 but I have no what of
API Get Recors of Leads Module doesn't retrieve all records
Hello, I have some problems with the api Get Records of Module Leads. https://www.zohoapis.com/crm/v4/Leads Until sunday 08/01/2023, with this API I could get all lead records, but today I can get only 4354 records out of 36710 I have in the crm. I could
va cm el culo
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Attachment Upload Fail in CRM
I am unable to upload a PDF attachment to a contact in CRM. CRM attempts to upload (blue loading bar), and then states "upload failed." I have restarted my browser and computer. I also tried to save the file as a JPG and the upload still failed. I checked
Zoho Pivot - Column Formatting Problem
I have data that looks something like the table below. If I format it with decimal places, figures like 104,292 turn to 104,292.00, and I don't want that as readability suffers. I don't want to remove the decimals either because they're important for
Unable to read Account using ZDK.Apps
I'm trying to read an account with the following line of code: let r_AccountDetails = ZDK.Apps.CRM.Accounts.fetchById(v_AccountID); I know v_AccountID is a valid account Id, but r_AccountDetails is always undefined. I've tried hard coded account ids,
Does addition of a filter constitute a task in Zoho Flow
Hi, we created a simple Zohoflow to sync records between Bign Contacts and Zoho CRM each ime a lead was updated. There were approx.5000 leads exisiting in the CRM module. The moment we tested our flow, we got a warning that we have used the monthly quota
Zoho Flow - Jira Update issue problem
Hey community ! I am trying to make a flow with Jira / Update issue but each time I try to turn ON my flow, I get the error : Jira Cloud says "null" My connection is working just fine when I test it. I also revoke the Jira token and assigned a new one
Zoho Books says "Illegal value specified for a Dropdown field: ["..."]" Forms to Books using Flow
Hello, I have a problem with my Zoho Books using Flow. I am basically using Zoho Flow to link my Zoho Forms with my Zoho Books. I want to Create a new item in my Zoho Books from the info I typed in Zoho Forms. I used this tool in the image below: My problem
Website won't publish
I don't get my website published. Get everytime screen. But done that already. See pics. diskedobbers.eu
'Stuck' Function
I created this function and associated it with a workflow rule - which has since been deleted - but the function still says associated and won't let me remove it? Any ideas?
Sort by Created Time Not Being Set
Am I missing something, but when I order my leads by created time (desc) it only works until a new lead is added and then it returns to the default state of order by asc. Is that normal behaviour?
ZOHO CAMPAIGNS - Active subscribers
Hello, Since the last update, we are experiencing several issues with our newsletter subscriptions. For our daily newsletter, Zoho CRM has 10405 subscribers (excluding unsubscribes). In the Campaign list associated with this newsletter, there are only
Why can't I add an event to my calendar in Zoho Creator/Deluge?
I am trying to build a script using Deluge in Zoho Creator which will create a calendar event in Zoho Calendar when a new form is submitted or an existing form is updated. I am using the Zoho Calendar connection with the following code: response = zoho.calendar.createEvent("<calendar-uid>",
Zeichen in Telefonfeld "()" und "-"
Wie wir nun erfahren haben, sind die Klammern und der Bindestrich keine zulässigen Zeichen in Zoho CRM Telefonfeld!? Das internationale Telefonformat (kanonisch): +49 (511) 92889-0 Aufgefallen ist es uns, dass in Zoho Books eine Straße bei einem Kunden
"An error occurred while attaching the file to CRM." - Error syncing a PDF to Zoho CRM.
So we have a Zoho form that syncs into Zoho CRM to create a record. For compliance purposes, we also need to sync the whole form (as a PDF). For the most part, this works fine. However, recently, we discovered that one of our forms occasionally runs into
Emails sent from Campaigns look great everywhere except Microsoft Outlook
It's frustrating how our emails, crafted with care and attention to detail, lose their charm when viewed through Outlook.
Bulk APIs - Page 2 result says more_records: 'true' when I have only less than 2,10,000 records
We are using bulk apis to get data from Zoho Recruit. We have recently crossed 200,000 records and hence bulk read API needs to be added for page: 2 post page: 1 results according to below documentation. https://www.zoho.com/recruit/developer-guide/apiv2/bulk-read/job-details.html
Unable to invite to Member Portal
Unable to invite to Member Portal. See screenshot
Searching for items when creating order, Po's, invoices and bills
The search function when looking up items is very good. I can pretty much find anything I want using bit of a name, part number etc. Yet the search function in invoices is very limited e.g to look up Industrial paint black you can only find it if you
Unable to update payment method
Hi I'm unable to update my payment method since it will always stuck on this screen (see attached)
Problem with zoho sign
i am using zoho flow to connect a zoho creator app with zoho sign here the error message i have: Zoho Sign says "Add atleast one field for a signer." Zoho Sign says "Add atleast one field for a signer."
API search incorrect results
Hello, I'm trying to build a small script that would fetch a lead that has not been contacted, and I tried many different search criteria without any luck, here's one of them- https://www.zohoapis.eu/crm/v3/Leads/search?criteria=Lead_Status:starts_with:Not&per_page=3
Schriftart open sans nicht verfügbar
Wie so oft in Zoho Apps gibt es unterschiedliche vor allem nicht einheitlich in allen Apps verfügbare Schriftarten. Wie möchten Sie bitten, open sans als Schriftart zur Verfügung zu stellen.
Some Workflows stopped sending mails
Hello to all! For months I have been using several workflows to automatically send mails to business partners and customers when certain conditions in the Deal are met. Since the 23rd of December no more mails are sent for some, but not all, workflows.
Categorization rules misdesign
If you're bulk categorizing and you do a manual categorization, Books auto-creates a new categorization rule. When you save that rule it runs the rule against your transactions and creates the "Recognized" transactions list from the rule matches. You
Categorizing via rule doesn't reduce uncategorized count
I manually categorized a transaction. It pops up the rule editor. I create a rule and save. The rule then categorizes all the matching transactions. The Recognized count is incremented by the number of transactions the new rule categorized. However, the
Pictures in Attachment dont open while using FireFox as an Agent
When a picture is attached to a ticket, the agent who is using "FireFox" as a browser cant open the picture. When clicking on the picture it will not load and just show an infinite loading spinner. Downloading the picture and open it is working only clicking
CRM Extension > Custom Action
Hi Team, I'm building the CRM extension, which includes Custom Actions. If we create a Custom Action as "New" and set the custom function as `info "test";` we can able to execute. If we create a Custom Action as "New First"(i.e with space) and set the
Zoho Flow to Campaigns - "Error in subscription. Please retry after sometime"
I am running a flow using the following apps: Bookings CRM Campaigns The Flow is triggered whenever a new Booking is scheduled. I am using the bookings appointment details to: filter through a decision tree with different outcomes, return the CRM contact details, Add the contact to a Campaigns List When testing it always fails at the last step of adding the contact to a Campaign List with the output error Zoho Campaigns says "Error in subscription. Please retry after sometime." The input data is
TIME STAMP ON ALL INVOICES
in all all invoices we would like to know which time this invoice has been mad we don't have any information about which time this invoices has been created. we required a time stamp on all invoices sales orders and retain invoices
SSO configuration issue
Hi to all, I am trying to setup my test environment on OneLogin portal for Zoho Mail SAML authentication. For this, I use a special application connector (SAML Test Connector (IdP)), since Zoho Mail in my case is hosted on EU servers, and the templates
Extracting Custom Fields From "users"
I have a custom field in the users module called "Agent Commission" which is a number field but is the agent's commission % so we just write 75 meaning 75% and I have another custom field in "Deals" called "Projected Agent Commission" I' m trying to call
Debugging Javascript widget
Hi all, I am debugging problems in a JS/Vue widget from a Creator app which has C6 environments and also a portal, so when the widget returns into the Creator app, the URL has four possible variations. I'm struggling to test in the dev environment because
Can't delete a state from the blueprint which isn't used in any tickets
I'm getting a warning that a state which is currently associated with a ticket can't be deleted when I try to delete a state from a blueprint which isn't being actively utilized in any of the tickets. I have created a view which specifically checks all
Duplicating Descriptions amongst Work Items
I did the following actions creating two work items and found a wrong description in the 2nd ticket. Click on create work enter all the required stuff incl. a description clicking on Add More a new work item can be created incl. the item name I could
Zoho Creator: "Custom Solution" help needed
Hello, I've been going back and forth with Zoho support for 4+ days now and hoping someone here can help me solve this instead. We've upgraded our Zoho One Account to include the ability to create & publish "custom solutions". However, Zoho keeps telling
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