Zoho times out on searchRecords request
Hi I am using a block of Deluge code to check all my contacts that dont have a scheduled call for them and then if they don't sheduling a call. I have 6000 contacts with about 70 percent of them already having scheduled calls. Its the 30 percent that
Exporting ZOHO Activities Report into Excel
Hello, I really need to get some filtered data from ZOHO activities into Excel. This are the filters I applied, under the Activities tab: 1. Activity Owner is: Status is Not Started Created Time is between 1st of the month and last day of the month
Zoho Forms Attachments Missing
Hello Community, I created a Form to be sent as a link to my Contacts on a template email so they can fill the form and attach files that must be saved on their Contacts Profile on Zoho CRM. The problem is, in every submitted form, some attachments are
Mail merge - afficher les enregistrements d'une liste associée dans Zoho CRM
Bonjour, J'ai créé un mail merge j'ai inséré des champs de fusion d'une liste associée au module opportunité la liste associée est un custom module je veux que les données se regroupent par enregistrement c'est à dire : Enregistrement 1 donnée 1
Composite item converted to Sales Order does not list the individual items on the sales order
@Madhan Gopal I am a building contractor. I buy all material as needed and do not keep any inventory, so inventory management is not a concern (or a solution) for this problem. I produce estimates for customer approval, and then convert the
There needs to be a single, universal way to TEST for EMPTY INPUTS
I am so sick of having to code multiple conditions just to see if a field is empty or not. EXAMPLE SITUATION I have a Validation workflow that runs when a user hits Submit on a form. The workflow looks to see if the user filled in a required field (Before
ERRO ao adicionar dominio
Não estou conseguindo adicionar meu domínio no zoho esta dando erro
Cannot upload documents
I am trying to send attachments which are urgent, and am getting the message "unable to scan for viruses" Please can this be investigated ASAP, I have tried a number of times. Thanks
Tickets not closing after a set time lapse despite existing a rule to do so
Hi, I'm experiencing issues with some of our tickets. Every ticket is applied with blueprints and a supervisor rule so that, after a certain amount of time since the ticket changed status to "solved" (Solved is a custom status mapped to Closed but with
I can't map my domain to create a new website
Good Day Dear Zoho, I own a domain from Zoho Group by address POINTSHIPSTORES.in Ive been tryin to map the domain to create a new webpage but I couldn't. Please help me out. With this issue im missing a lot out of marketing works. I need to publish
My account was blocked out over 40 hours ago
My account was blocked out over 40 (!) hours ago. 8 hours ago I provided all the data for unblocking (already provided it several times). I wrote a million tickets to support via mail, mailbox interface, to the forum. No answer. Nothing.
No puedo enviar correos
Hola. No puedo enviar correos desde mi cuenta contacto@murgayasociados.com es la cuenta principal (superadministrador) Quisiera que me ayuden a resolverlo. Gracias.
No puedo enviar correos pero sí recibir
Buenas tardes, Por favor su ayuda con carácter de urgencia. Necesito enviar un correo y no permite enviar a ningún tipo de dirección, me aparece el siguiente mensaje: Pero sí puedo recibir correos, acabo de hacer la prueba de ello. Quedo atento a su
Auto-sync email attachments to tickets - Problem with ANSI encoding
Hello, I discovered the following Zoho tutorial: https://help.zoho.com/portal/en/community/topic/automation-3-auto-sync-email-attachments-to-tickets I have created a function based on the post, which also works BUT there is a problem with the text encoding
Delayed emails from Oracle service
I've been trying to sign up for Oracle Cloud and as part of the process an email address validation email is sent through that must be actioned within 30 mins. Unfortunately it seems if you use Zoho for email the email won't appear in your inbox till
Zoho Desk Customer Portal Not Secure
Hi, So I have set up our Customer Portal for our helpdesk and mapped the Domain etc. but the site itself is still saying not secure. We set this up on the 19th so its had plenty of time to generate an SSL so we are unsure why this is happening. The Customer
BEWARE- Posted documentation and "solution" does not work for deployment
Followed the instructions to "easily" deploy the unattend agent for ZohoAssist. The batch file/GPO combination simply does NOT work, no matter what you do. The fact the posted instructions can be such a massive and obvious failure is unbelievable. All you SHOULD have to do, according to Zoho is point to the file share in the batch file. The batch file doesn't run. Period. Silent or not. Supposedly a developer is looking at the batch file. It's four lines. How long does that take? And how
Virus Scanner fails
I am trying to send out emails and the email client keeps telling me it can't scan for viruses. Never had this problem before. Tried with multiple emails and different attachments.
Very slow when sending emails
Is anyone else having issues like this? I'm trying to figure out if it's my internet or Zoho mail.
Export / Import Issue - ZOHO_DDL_OPERATIONS is more than required length
Alert Message Data preparation failed. Reason: The length of the parameter ZOHO_DDL_OPERATIONS is more than required length Am I trying to transform to much data?
For a campaign I set my own "Reply-to Address" but the recipient get another.
Hello, For a campaign I set my own "Reply-to Address" but once I sent the campaign the recipient get another value for the "Reply-to Address", something like this: campaign_66244604654+zcreply.15445af05ced44bc4b@zcsend.net I want to show the "Reply-to
Zoho Desk CC Emails Not Caching
Hi all, I have a funny little issue. I help manage Zoho Desk for a digital marketing agency where we provide support to customers that we've built websites for. Pretty simple. For whatever reason, I cannot delete cached emails that appear in the CC field
Unable to "really" use Zoho Mail
Somehow i am getting the impression that Zoho Mail is deactivated for my account, it's hard to explain. I can access and login to mail directly via https://mail.zoho.eu/, i am receiving mails sent to my address but this is where the trouble begins. Any
Receiving all the mesage in spam folder
Hello, message I received always goes to the spam folder. Recently I have changes the DNS in my server. That 's all.
Add email with plus sign in it
When using the listsubscribe API endpoint, submitting an email address with a plus sign (+) in it causes the API to return the following error: {"code":"2004","message":"Invalid Contact Email address.","version":"1","uri":"/api/json/listsubscribe","status":"error"} Is there anything that can be done about this? Example contactinfo post: {"First Name":"William","Last Name":"Last","Contact Email":"test+william@gmail.com"}
instagram stories
Despite disconnecting and reconnecting my account, I do not have access to a way to publish instagram stories. Any one else run into this?
Zoho desk not receving forwarded email
Hello, I'm posting here because I'm facing a very annoying issue. All the mail that a forwarded to my zoho desk address are not appearing as tickets. - I can create manually a ticket - I Can send manually a mail to my zoho desk address and the ticket
'Score' column is missing in 'Leads'
In Zoho CRM I've setup a Scoring Rule in Setup>Automation When I return to the 'Leads' section there's no option in the drop down list in Column Management to show the score! How do I add this?
Save and Resume - email address
Hi, I have selected the option in Settings to allow respondents to receive the saved form's link via email. However this isn't being generated. Can you please explain what I've done wrong? Thanks,
Stateless Forms Popups are suddenly being stuck on page after submission.
My application that has been working great for 3 years now suddenly this morning has a error. After submitting(Are you sure? message) the popup doesnt go away, it removes the background shading and just sits on the frame. Anyone else seeing this? Like
Zoho Flow and Woocommerce Custom Checkout Field Meta
We have a custom checkout with custom fields. The plugin works with Zapier and when you link Woomcommerce you can see all the custom field data. Using Zoho Flow only shows the standard Woocommerce meta data and none of the custom fields. I wonder what
Zoho is a Visionary in the 2022 Gartner® Magic Quadrant Advert Pop up.
Recently, Zoho has pushed a pop up add over the top menu of ZohoCRM that says "Zoho is a Visionary in the 2022 Gartner® Magic Quadrant..." Please stop using pop-up averts that overlay the controls of signing into the platform. If you are going to do this
Automatic Date of Confirmation
Hello, Is it possible to help me with a custom formula for an automatic date of confirmation in Zoho People? I would like the field "date of confirmation" to be updated automatically with a date that equals 3 months after "date of joining". Thanks,
Editing Numbered Lists
When editing articles that use numbered lists, I have run into the issue of not being able to customize. The biggest problem with this is when I need to continue a list from further up on the page, but I have edited a sub-list, and the numbering does
Email not sending or receiving
Hi My domain registered with zoho is envabe.com. I am facing a problem i.e. email are not sending and receiving. I tried to send email to some other account, it's failed. I tried to received email from other account its failed again. Following are the
unable to scan for virus
Please help I cannot add attachment; it says unable to scan for virus
Projects Plugin cannot Create Task - Permission Denied
I'm trying to use the Projects plugin to create a task from a ticket. Upon doing so I receive the error. "Permission denied. Please contact your administrator." The plugin is authorised and setup sucessfully following the guide. guide. https://help.zoho.com/portal/en/kb/projects/integration/zoho-apps/articles/desk-integration#To_integrate_Zoho_Projects_with_Desk
Email schedule not sending emails
Hi Since yesterday my programmed emails are not getting sent, any idea perhaps? Thanks!
Unable to scan for Viruses on attachments. App update error message
I can't upload attachments, the mac desktop app fails to scan for viruses. Also getting a frequent error message saying the app failed to update? And advice please?
Anti virus scanning in emails
I notice that there is AV scanning in emails. But it is really annoying when I am unable to attach a file because, (a) zohomail is unable to scan the file (b) the file size might be slightly large and it takes huge amount of time to scan. Is there any
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