415 Unsupported Media Type
I keep getting a 415 error when trying to enable notifications. cURL: curl 'http://localhost:3001/v1/zoho/enable-notifications' \ -X 'POST' \ -H 'Accept: application/vnd.api+json' \ -H 'Accept-Language: en-US,en;q=0.9' \ -H 'Authorization: Bearer
Attachment Problems
Hi Team, Im trying to send an email including attachments (PDF) but Im getting this error in top: "Sorry, this action could not be performed now due to an internal error. Please try again later." Any ideas?? Help!
Tagged Views
Our organization uses tags extensively, and some tags have been applied to a few hundred email messages. Until last week, viewing a list of over 200 tagged emails was not a problem. Now, when trying to view any list of tagged emails that has more than
Cannot Reply to Emails
The last several days when we hit reply, the 'reply to' email field is not populated. We have to manually copy the email address into the field. Today the buttons for reply, reply all and forward do not work. When we click on them nothing happens. This
Repeat issues with performance/speed and no resolution
Hello, We have a reasonably high usage org with Zoho Books, and are constantly being plagued with massive issues with speed/performance/load times. We have been having this issue for a few months, and over the past 2 weeks this has become increasingly
Cannot access mail from Mac after password change
After changing Zoho mail password on the server, my Macmail even with new password gives message "unable to verify account name or password."
Inconsistent display of text size in Zoho TeamInbox
Font size in the Zoho TeamInbox user interface is not displayed in the correct size but a couple of points larger. And when the email gets delivered the size of the message text is different from the signature text despite being set the same size. I have
Automatic Translate
The translation tool that is built in is great but it has no intelligence built into it. It needs a section for excluded phrases that should not be translated such as web addresses, these should never be translated as they don't change based on the language
Mail going to Spam
Hello, Ever since the last Zoho update all my standard mail that I used to receive via Pop/Imap are going to Spam folder or Zoho. I even added some of the emails in the allowed list and it's still going to Spam. Please advise asap. This is for desktop,
Need information on Zoho Creator
Dear Team, We are currently working on exploring no-code capabilities of Zoho Creator application for our organization. Problem Statement: 1. We are currently maintaining Project Lifecycle Data on Google Sheets and different teams manually input data
Lead Source on webform not being included
Ok, I'll ask the question here since support has literally taken 3 weeks to get back to us. When I asked for a status update they started asking for information we had previously submitted to them again as if they had never seen the issue. Meanwhile they
Unable to search Leads by Created_Time or Modified_Time
I'm migrating the data-mining part of an Enterprise Intelligence app from API V1 to API V2. I got everything from OAuth to user-mapping sorted out. What I need in data-mining is to get a list of Leads (and some other modules) a user has created/modified
Issues with the Assignment Rules in Zoho CRM
I have created a workflow which triggers Assignment rule on Lead creation; I am trying to assign leads to 60+ Agents through round robin. However the leads are not getting assigned equally; Some agents are getting way more leads than other. Please resolve
Unable to receive OTP & No response from support@zohoaccounts.com & support@zohomail.com
Dear Zoho Team We are facing problem in renewing your storage service because unable to receive OTP from admin profile. We are sorry to say, our organization planning to remove service from zoho, because no response from the emails sent or rather verbal
Stuck in Sanbox for the last 6 months....
Hello, Even though, from what I've seen, a lot is promised for C6, I'm stuck since February 2022 because I can't manage to publish some components! 6 months and several dozen emails with support...hearing that the problem can be solved and then being
Campaigns Topics
With the new required topic assignment in campaigns, large portions of my lists are being excluded. I've gone through all lists and made sure they were assigned to the topic, but my contacts are still being excluded. How can I work around this?
Catch-all not working
Hello, I've set up up a catch-all filter but it doesn't work. I've sent several email to *somethingtotallyrandom*@danslo.cz but nothings happens... :( Would anyone be so kind and would help me? https://snipboard.io/aRMk1e.jpg Thank you for your time,
Scheduled import using local database option (file location) and htm files
I am having an issue with the import feature available for scheduled file imports Background: My quality team uses a system called Gagepack. Gagepack will automate scheduled reporting and save them to our network as htm files. Unfortunately there is
Account not Active
Dear support team, Please help me check our domain www.power-centric.com. When I try to access to my email, it showed "Account not Active". The detail is in the attachment.
Teams- Unable to Authorize Null
Hello, we are trying to use the Microsoft Teams connector to create a Teams Channel when triggered, however when we are prompted to connect Zoho Flow to teams and complete the login to our O365 tenant, it produces an "unable to authorize null" message.
Missing My Jobs in CRM Android Mobile app
The My Jobs tab is missing in the Andriod mobile app. I deleted and reinstalled still do not see it? Does anyone else have this issue? iPhone app still shows the My Jobs tab. Thanks.
“User is already present in another account.”
HI, I have created a user in Zoho One. When I try to add Zoho CRM application to this user I am not allowed with the message: “User is already present in another account.” I have double check and that user does not exist in Zoho CRM Thank you for the help!
I am not receiving any e-mails
I open Zoho account, pay subscription etc. I verify domain, create email aliases like info@example.com, admin@example.com and ... Everything is configured, MX,SPF,DKIM are valid. I try to send email to one of my domain and one of the email alias - for
NO PUEDO RECIBIR CORREOR, PERO SÍ PUEDO ENVIARLOS
A quien corresponda: Solicito su apoyo para poder recibir correos. No puedo recibir pero sí enviar correos electrónicos. Mi correo es: jjorgefr@grupoasec.mx Espero puedan apoyarme porque es el correo de la empresa y necesito que lleguen todos los correos
Zoho TeamInbox Stops Syncing with IMAP Mail
After setting up and using TeamInbox, it works for a while, but then stops syncing.
Zoho Projects Timesheets API - Does fetch_by_modifiedtime work?
Does fetch_by_modifiedtime work? I have a couple of logs that where created on 7/15/2022, but has a date of 6/30/2022. When I use Get All Time Logs, I can only see them if I use the 6/30 date.
spamming mail
Hi, we have use zoho form on three pages in our websites And we got spamming mail. Please tells us how to stop spamming mail. if there is any setting form dashboard in zoho form .tells us need to configure,
Blueprint Deletion
I am trying to delete some of the transitions as well as the status but the system says they are linked to tickets. At first I went in and revoked the blueprint & changed all of the statuses from the one I wanted to delete to a random other status but
Helpcenter visible in Google
Hi. I don't want my helpcenter to be visible in Google. I turned off this option, but I can still find my page in Google. How can I solve this problem?
Zoho Mail Connection Refused
We couldn't sent email to this domain geofisicos.com.pe we get this error ----- The following addresses had fatal errors ----- [Status: Error, Address: < xxx@geofisicos.com.pe >, ResponseCode 421, 4.7.0 Connection refused ] We got this error the
Zoho SMTP server in a RBL again!!!
Once again I'm having problems sending mails due to Zoho being blacklisted: ERROR CODE :554 - Refused. Your IP address is listed in the RBL at bl.spamcop.net: Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.17 SpamCop confirms Zoho is blacklisted
ALL OF MY Bigin Contacts not syncing with Zoho CRM
Hello, My Bigin contacts says 116 and when setting up the sync >integrations> from Bigin and looking in Zoho CRM only 58 have made the trip... hmmm I even tried to export one contact from Bigin and then manually import it into Zoho and got confirmation
Zoho Desk x Exotel Intergration
Hi, we are trying to integrate Exotel into Zoho Desk, and we have followed all actions required from Exotel side, including PBX mapping and setting up the flow. Now, in Zoho Desk, the click to call icon shows in a ticket, but when I click it, nothing
Can't connect via IMAP or POP
Can't connect via IMAP or POP to outlook but i can still use email on https://mail.zoho.com/
CRM to Desk - Sync Issues
Guys, Having persistent problem with timely sync of CRM records to Desk. I have CRM to Desk (one way) activated. I identified the following cases: 1. CRM account is added and I do not see it in Desk. Another account that was added at the same time is
Cannot edit template - shows blank
Hi, I have an inventory template that I use to make service agreements with clients. When I try to edit this template, I get a blank page. Have tried refreshing, logging back in, etc., the problem persists. What is happening?
SalesIQ integration with FB Messenger issue
SalesIQ is not getting the information from the users of the chats from Messenger Facebook, for example the name of the user. I have to come back to FB Messenger to get the name of the person how's writing us. Is there a confirguration problem from our
Salesinbox Token has been expired or revoked
I cannot figure out how to fix Salesinbox? I open it and it says Token has been expired or revoked. This causes my emails to not sync to zoho. How can I resolve this?
multiple prefix for invoicing( cash bill and bank receipt bill)
sir, we have started the zoho books billing recently with test in standard plan.but unfortunately we are facing a problem in invoicing i.e two prefix bills . one for cash bills and other from the bank receipt (credit billing ). Is this option is
CORREO BLOQUEADO adm@shipsterrinternational.com
Buenas tardes por favor me podria ayudar a desbloquear mi cuenta ya que ayer envie correos lo cual me bloqueon y hoy me desbloqueo y solo mande un correo y nuevamente me volvi a bloquear ,necesito de su ayuda ,gracias
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