Docs for Create Public wiki don't match site?
I was trying to find a way to create a publicly accessible wiki, and ran into some dead ends. https://zohowikihelp.wiki.zoho.com/Create-New-Wiki.html explains how to create a wiki and set it to public. However, when I tried it, the page I saw at step 2 (the first screen cap on the indicated page), didn't have a Permissions section. The site that got created was Private. Next, I tried to find the settings to change a private site to public, following instructions here: https://help.zoho.com/portal/en/community/topic/making-my-zoho-wiki-public-for-viewing
Unable to receive emails - 550 No Such User Here
Hi, I am able to send Emails but I unable to receive emails; returned error (550 No Such User Here) Domain Verification, Adding users, Changing MX records is done and the same is also confirmed on the zoho verification page. Additionally, do I also need to add SPF TXT records to my domain? Current entry can be seen on the attached DNS screen grab. Attached are the screen grabs of: ZOHO Verification page MX Entry page DNS Zone editor My website launch is blocked because of this! Request your help
Email Parser not working
Whitelisted the sender email, sending to correct parser email. Everything mapped out etc. Not even showing as being counted "received / invalid" = 0 Any update on this?
Project Hours for 2022 Not Showing Up in Books
My company tracks hours in Zoho Project and pulls billable hours into invoices in Books. I have been able to do this with other projects, but I'm having an issue with one project. I can see the billable hours for the project from 2020 and 2021 in Zoho
All Emails to Gmail Going to Spam
For about a week now all of our email that we send to gmail accounts or emails that use gmail to power their email from their own domain are going to spam. We are sending typical business emails to customers we've been communicating with for years.
Join meeting without zoho account
How can someone join a meeting without creating an account? I can't for the life of me figure this out. Everything I've tried a user is required to create a zoho account and download the app to join a meeting. My clients cannot join via web or without
Only one alias folder receives email even if more than one aliases is included on the email
Hi, Not sure if I've done something wrong but I have created several aliases' and then subsequently created filters and folders so to act as 'inboxes' for those aliases'. However, if someone sends an email to more than one alias it will only show up in
How to use Google Drive attachments in Document Merge
Hi all, We have set up a Zoho Form and want to use Document Merge with Zoho Writer to generate styled PDF. We ask for different data types including files and images within a subform. We use Google Drive to store our Form Attachments, as provided by Zoho
Ring central calls not coming in and not showing missed calls
Anyone had issues with ring central Integration ? Trying to get our calls to come in and also show missed calls. Have uninstalled and troubleshooted but not having any success!
Having more than one profile is a MUST these days, why is Zoho so limiting?
Here are metrics from some of the top brands in the world: Coca Cola Facebook Pages 70 Twitter Handles 35 Instagram Accounts 21 YouTube Channels 10 LinkedIn Accounts 2 Google Facebook Pages 57 Twitter Handles 93 Instagram Accounts 4 YouTube Channels
Rename summary label - pivot table
I'm trying to use the 'rename summary label' option which appears when I right click on row value in a pivot table. But nothing happens... Screenshot below. Instead of over-writing with 'Disability', all it does is move the '1' from the left of the cell
ADD IP ON MY ZOHO SITE WHITELIST
Hi, can you help me I want to add IP address on Zoho site whitelist. Please show me how it is done. I need to know the step. Kind Regards
Zoho desk constantly showing error message in Safari
Specs: macOS Big Sur, Safari 14.0.3 Issue: During normal usage of Zoho Desk the error message "Something went wrong while connecting to Zoho Desk. Please allow cookies and refresh the page. If the problem persists, contact us at `support email at zohodesk`."
Wrong IMAP mail dates after Migration
Hello! I just migrated all my emails from my old mail provider. When I look at them in zoho webmail, everything is fine. But when I use IMAP to connect to zoho, the date of my mails is the date of the migration and not their original date. Thanks for you help
Cannot install Zoho WorkDrive client on MacOS
I started using Zoho WorkDrive in October 2019, but cannot get the application to work on my Mac. The program prompts to login, but never completes. I've tried later versions of the client, and even upgraded to the latest MacOS release, but the problem persists. I've had Zoho support login twice now to replicate the problem and do some debugging. Then... silence. I've chased numerous times, but all I get is assurances that this is being treated as a "high priority". It obviously isn't because otherwise
En panne depuis 2 semaines avec la synchronisation Campaign CRM
La synchronisation telle qu'elle m'a été présentée permet désormais de relier les champs des comptes et deals au contact. Ce qui est une énorme avancée et que j'espérais depuis des années. Faire de la segmentation en B2B sans le comptes semble de toute
How to implement Popup Survey to our website?
Anyone, knows how to implement Popup Survey to our website. There's error zs_intercept is not defined? i have plannig, to implement this popup to our web (using Nuxt).
using custom field in reports
Hi, We plan to use zoho books for our business (Dental Clinics) we start trail and we find it greater tools We have one issue if you try to fixed it will be very helpful Because we have deferent branch's we add custom field for sales invoices ,Expenses and other modules to segregate each branch but in reports we can't use the custom field to report and monitor each branch separated Can you add this feature please? OR Can we have custom function when the custom field change automatically change the
Custom Functions in Zoho Bookings Not Working
I have a custom function in Zoho Bookings that whenever an appointment is booked, a lead is created in Zoho CRM. However, when I tried testing out the function, there wasn't any lead created even though it said 'saved successfully' and 'executed suc
Change in the nomenclature of the tickets
Hi, I have a big problem with a bug. Several times, after sorting and closing some tickets, the titles of these same tickets change to just one of the words used in the nomenclature of the ticket. I would like a quick solution to this, as it is causing
Accessing LandingPages
Hi there, I'd like to start using LandingPages, but when I try to access I'm told I don't have access to it. There is no obvious link to get access. I am the SuperAdmin for our ZohoOne licence. Additionally I'm not able to find LandingPages in the main
Canvas Issue Aligning Buttons
In the editor, the buttons line up perfectly with each other on the same horizontal axis, but then when viewing in preview and live, the 2nd button falls out of alignment and I cannot figure out a reason why or a solution. Any ideas? I've attached screenshots
Email addresses with a hypen can't add password after HelpCenter Invitation
Hi ZohoDesk, I think there is an an issue where a customer has an email address that contains a hyphen. For example richardtest-helpcenter@thisisanexampleemail.com can log a call fine but when they get an Invite and accept the invite and are asked to
Zoho CMS taking much time to load images
Why does the Zoho CMS take much time to load images? Previously, it was not like that. But recently saw that it's taking much time while first time loading. I have recorded a video; Please check the video. What is the solution to this problem? Video
How to issue BOM and track its cost?
We are struggling with Zoho inventory as it doesn't allow any materials to get out unless it is sold, but we are a cabinet makers. and when we get the design from the showroom, we prepare the BOM and send it to the warehouse, who cannot find any option
Unattended support shows "offline"
I added a computer for unattended support, it's connected to the internet, but shows "offline".
How do I get ALLLLLL of my tasks out of Zoho Projects via REST API?
Hi there, I am trying desperately to be able to build an ETL job that will periodically update our internal DataMart with our WBSes and time logs from Zoho Projects with data retrieved via REST API calls. PLEASE NOTE: doing this is a requirement for my
URGENT Problem with Archived views and duplicate tickets
Hi, as you can see from the screen below (and the video in attachments) i've a trouble with archived ticket I'm at page 301-350 and there's the TICKET ID #8981 But if i open the next page 351-400 i've the same TICKET ID #8981 This thing happens for
Archived items and ActiveSync
I just moved a family domain from G Suite to Zoho. Seems to have mostly worked out so far... but... it seems that the G Suite import took deleted items (~10K in my dad's account) and turned them into archived items in the Zoho inbox. That in itself is
Problem: Cannot update status of the contact record via workflow when record is not updated
Hello, Our contacts are updated daily via API. When they are not updated, I would like to change the status into "Not updated" for example. I tried to do it via a workflow but I do not know how to trigger it as the record is not modified. Who can help
Can't Drag and Drop Emails
For some reason I am unable to drag and drop emails into folders now. This just started happening the last couple days. Please let me know if there is a way to fix this, I really like the drag and drop sorting feature
Autodiscover configuration
Hi, I followed the instructions on this link (https://www.zoho.com/mail/help/adminconsole/autodiscovery-settings.html) to configure autodiscover for our domain. When adding a new account from outlook the process fails and outlook redirects to manual configurations.
Sales by Item Report
Hi, We are having issues with reconciling the Sales by Item report to the Profit & Loss report. Both the Revenue and Costs accounts show bigger values than the Sales by Item report for the same period and through investigation we confirmed that entries
Struggling to show content after submission
I am currently working on a form where a user will input a number (which relates to a calculation) and their email. To perform the calculation I am using the Formulae box where the users inputted number is multiplied by 9.5. I want the user to have to
Updated Dark Theme Problems
Dark theme for Zoho Mail recently updated. There are a couple problems 1. The colour for folders with new messages is too dim, it's hard to differentiate between between normal folders and folders with new mail 2. The quarantine messages colours are
Adding add ons in workflow
How to add actions while forms are being filled out or while records are being edited or deleted. How to add functions for actions
ZOHO Forms Entries sharing with team
I/we often need to export form entries contents. I am the form owner and I have many responsibilities. Every time one of my colleagues needs to export the Replies, they have to come to me to do so. Please add the option to add permissions to access and
Google Contacts Address Won't Sync
Hi, all! Apologies if this is a duplicate question. My company is beginning the transition from Google to Zoho. When syncing our contacts, we run into one major issue: The address from Google contacts won't show up in Zoho no matter how we map the fields.
Creator iPad doesn't update field
Hello, We added a new colleague (Agathe Martini) in Zoho Creator. We have created a completely new account with a new email address: agathe.m@beerproject.be As you can see in the attachments, I added in the script that when creating a new visit report
Not receiving/sending emails
Hi! I'm not sure what the problem is, but we are not able to receive emails. My email is info@tiendaveggie.com or info@tiendaveggie.com.ar Please help! Thanks
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