Zoho CRM Blueprint for leads and Deals disappeared
I have a serious issue in the CRM in that some of the complex blueprints that govern the sales process have seemingly disappeared? These have taken years to develop and in the audit logs there are no recorded logs of these being removed/deleted. I need
error changing account owner
Hi, After I select the new owner, and click the "ok", a error message appears, saying it´s not possible to the action that I required. But all the account data disappear. After that I go to the other user account (the new owner of the account), and some
Campaign Workflow is not detecting Opened email
I have created a Standard Campaign and then a Workflow to control what happens to users who receive the email. We have paths for Opened and Not Opened and a path off the Opened path for Replied To, True and False. For testing we send that Campaign
Zoho CRM Developer Data
I have integrated with Zoho's Oauth flow, have a valid access token and using the right scope to obtain deals data from the records api in v3: const results = await fetch('https://developer.zohoapis.com/crm/v3/Deals?fields=Deal_Name,Probability,Expected_Revenue', {
ERROR CODE :550 - #5.7.5 Message rejected due to invalid DKIM signature.
Hi, When using Outlook to manage my Zohomail I receive this message from one of my contacts. How do I resolve it please? Can you keep it simple please as I am not technically minded.
All my emails are going to spam
Hello, All my emails are going to my recipient's spam folder. Please help as this is perturbing our productivity. Best, Miguel
Custom buttons fail to open non https/https links like tel://, sms://, sip:// and sips://
Hello, I'm currently trying to add functionality that would require the use of certain URIs. For the immediate moment I'm needing to use those that are listed in the title of this post (with or without the "//"), but I'd like to future-proof my request
replay as same email address isn't working
my main email account is bxxx@xxxx and i set them to reply as address the mail was sent to but it isn't working since it still sent as my main account setting received email from Twitter as twitter@xxxx but when i reply it sent as main account instead
Sync Stock Inventory between CS-Cart and Zoho Inventory
We are building an add-on to sync data between CS_Cart and Zoho. Unfortunately we are stuck with the sync of Products Stock Quantity. As per the add-on whenever a product is created in CS-Cart, it will sync in Zoho. That same product will be actually
Can send email but can not reiceve email - this address does not exist
Hi, I can send Emails from my Account but even replying back on those Emails it say that this email address does not exist. Can you please help me urgently? Thanks
Since Tuesday our users have not been able to access most of the reports one of our core applications.
On Tuesday morning one of our our core applications suddenly denied access to all user reports except me. I am a developer not and end user and have administrator access. There are 3 other users with the same access although they also have been denied
CRM V3 Api
Hey Zoho Team, I've setup my client through the Zoho Api Console, obtained valid access tokens using the scope 'ZohoCRM.modules.ALL,ZohoCRM.settings.fields.ALL', and when I make a call to fetch deals: ``` const results = await fetch('https://www.zohoapis.com/crm/v3/Deals?fields=Deal_Name,Probability,Expected_Revenue',
Relative Date Filter
The Tabular View report is a useful reporting tool, except you are unable to use 'relative date filters.' Can you please add a feature that allows for relative date filtering while using the tabular view report
Spring - com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed
I performed the tests with a test email, I was able to send the email through my application. When I changed to the production email, the error appeared "Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed as aneto7@zohomail.com"
Adding Manual Journal entries for Account Payable and Receivable.
Hello, We are new user of Zoho. We are migrating from Sage to Zoho and i added opening balance of Accounts payable as per previous years. When i tried to add journal entries of account payable in zoho i got message that i cant add by manually. I already
Can't get all users using Node SDK V2
I'm having a problem using the Zoho CRM Node.js SDK V2. I'm trying to get all users from my organization with the getUsers-method. I have copied the sample code from here: https://www.zoho.com/crm/developer/docs/nodejs-sdk/v2/user-samples.html?src=get_users
Access to apps
I have had a free account for the Books, CRM, Assist, and Meetings apps. Today I purchase Zoho One using the same email address I had on my free accounts. Now when I look at Zoho One I see everything transfered over just fine except my Books app. It
New Sync Issues with Modules
In the new sync, I am syncing from the leads module directly to a list "All leads" then syncing from the contacts module to a list "All Contacts". When I look at the All Leads list it includes all of the clients that are in the contacts module as well.
Não recebo email no Zoho
Olá, prezados boa noite! Eu consigo enviar e-mail no Zoho, mas não recebo nenhum email, quem tenta me enviar da como e-mail não encontrado! @ Como devo proceder para regularizar isso, no meu MX, na Zoho está como os registros MX do seu domínio estão
coql - invalid_request
I'm having an issue with coql. I keep getting an invalid_request returned to me, but I feel like I'm doing everything right. So I hope getting more eyes on it could help me along. Scope: scope=ZohoCRM.modules.leads.ALL,ZohoCRM.coql.READ Php code: $api_domain
COQL Select Query Problem
I have reviewed dozens of Internet posts and tried every suggestion I could find without success. This "string" version works perfectly so I know my Curl is set correctly: CURLOPT_POSTFIELDS => '{ "select_query":"select Start_DateTime, Event_Duration
Nao consigo enviar e-mails mais ! e nem desbloquear essa opção. Como proceder ?
Não consigo enviar e-mails, apenas receber. E no painel de controle nao consigo ativar a opcao para receber. Como proceder ? financeiro@frutacorbh.com.br
Emails sent from zoho to Microsoft/office/outlook are going to spam
So emails from our organization's account sent to another organizations ( that use office365) is ending up in spam in the last few days. I sent the same email from Zoho to Office365/outlook and copied my gmail account - And the headers in the gmail are
Email conversations not showing on backend despite sharing permissions being set to public
Hi, our backend users were unable to see the email conversations with leads despite email sharing permissions being set to Public - Shared with Everyone (screenshot attached). Does anybody familiar with the matter able to resolve the issue? Many tha
Alle meine Daten sind weg
Hallo, ich hätte eine Frage bezüglich der Datenspeicherung. Als ich heute die app notebook geöffnet habe wurde ich aufgrund einer Aktualisierung aus meinem Zoho Account rausgeschmissen. Nachdem ich mich darauf wieder eingeloggt habe waren alle meine Notizen
CRM API name for Salutation
Hi, I'm trying to ge the Salutation field from the API. This is the "Mr, Mrs, etc... attached to the Firstname field. But I can't find it in the available API name for contacts. Where should I get it ? Here the CRM Contact form And the list of API name
Can't get Google analytics to trigger an event with submit form (Zoho forms)
I've gone through the setup process and followed the instructions per the video - to track the 'Submit Form' events, but I'm not seeing the Zoho Submit Form tag trigger when a form is submitted. I'm not seeing it in the preview of google tag manager,
HTTP 400 Error when using API
I got http 400 error since 9/1, I double confirmed that getRecordById and getRecords work well , but insertRecords and updateRecords not. I know API 1.0 will be sunset at the end of 2018, but API 1.0 should works well now as I didn't get any update information about API protocol change. It has a huge impact to our daily operation. When will the hot fix be done ? Response : {StatusCode: 400, ReasonPhrase: 'Bad Request', Version: 1.1, Content: System.Net.Http.StreamContent, Headers: { Transfer-Encoding:
Reloading the page while redirecting to internal link using openUrl
I am changing the portal user role from deluge as shown in https://help.zoho.com/portal/en/community/topic/tip-28-how-to-auto-assign-profiles-to-portal-users on submission of a form and redirecting the user to another page in same tab. With new role,
Zoho Creator
Hello, I have app in zoho creator, and have invited my employers .. but when my employers open invitation link .. it redirects to blank page! Screenshot is attached.
Please remove the system check that validates the payment gateway from Deluge
Hello, I now have two custom functions that are unable to function across certain ranges of my Invoice history because Books won't permit updating a past invoice in either of the two following conditions: A). The invoice was charged through a Payment
Unable to configure to MAIL App on my IPhone
Hi Zoho Team, I have problem configuring my Zohomail to MAIL App on my IPhone. Upon keying the configuration of IMAP, the pop up msg show it is currently unavailable. Appreciate your assistance and advice on this matter. Thanks!
KB -Broken Images
Hi Support Team, Requesting your assistance regarding on the issue that I recently encounter. When I try to compose an article I'd notice that the images I uploaded is broken. I tried using the URL - as you can see the wings. -it's working.
Can't translate some strings in email - mixed language and date in english
Hello I can't find where to translate some strings in email example : Quelque chose ne va pas? Vous pouvez toujours reschedule ou cancel votre rendez-vous. reschedule/ cancel link label another example : Add to Google Calendar etc another example :
Blueprint Problem "No Outgoing Transition" error is ignoring common transition settings
Hi there, I have a blueprint I'm trying to publish but I'm receiving the error: "Warning - You have one or more status with no outgoing transition to the closed status." But, this is not the case. I have defined "common transitions" that lead these seemingly
400 Bad Request - Insert Record
Hi, I have been trying to create a lead through API. Lead passes through successfully if I do not pass description in a payload. Or it passes if I remove \n from the description value. I looked at the API documentation and Description field accepts new line (\n). What am I doing wrong here? Here is the request data: (This didnt go through) "{\n\"data\": [\n{\n\"Company\": \"xxxxcompany\",\n\"First_Name\": \"Ashhad\",\n\"Last_Name\": \"Billi\",\n\"Email\": \"\",\n \"Phone\": \"(647) 871-9067\",\n
Related list iPad
Hello, We are creating reports on Accounts on the Zoho Creator App. We linked that into a related list so on the CRM on computer it's visible to see those reports created on an account. Now when I am going on mobile device (iPad or iPhone) on the Zoho
Unusual activity detected. Your account is locked from sending emails. Learn more.
Hello, I got an error message when trying to send an email today using my Zoho mail account. Your account contact@example.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Reason : Click here to read about our usage Policy.
Highlight and Copy from Reports/Dashboards
The most recent round of updates has removed the ability to highlight and copy data from reports and dashboards. You can export or view underlying data and copy from there, but that is not very efficient when I just want to copy some basic info to an
Getting Calls dialled number on zoho crm
I have this flow developed for a customer in which based on the dialled number of calls on zoho crm, they were able to get the Lead Source automatically. It's a flow that saved a lot of time to them for reporting. All was done reading the calls related
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