Email name restrictions?
I'm trying to move to Zoho Mail and getting existing user accounts set up, but I’m seeing a "! AS101" alert when trying to add certain email addresses (or aliases). They are: facebook@<mydomain> instagram@<mydomain> personal_ebay_recovery@<mydomain> They're
Zoho Sign - Integration send a document for signature, with a document from google drive
Hello, I am facing an issue experimenting ZohoSign module on integromat The process i am looking for, is that when we upload a document in our google drive, we want to send them for signature to specific emails Unfortunately, i can't manage to make this
255 error configuring application error during installation
Hi, got this error during installation "255 error configuring application" I was able to see the device on my console but now the device is no longer there. What to do? thanks
Regarding Email Alert Notifications
I have setup 10 email notifications in my blueprint. All are working fine too. But I'm receiving 10 different emails for 10 alerts, instead of 1 in a conversation view. If I change the subject of all Notifications to 1 common subject, will those be triggered
אי יכולת לשלוח מייל כתבנית
היי, אני מנסה לשלוח תבנית מייל אך אני מקבל שגיאה משום. אשמח לבדיקתכם. מצורפת תמונה
Zoho One Auto Assign Apps by Department DO NOT WORK
We are attempting to configure Auto Assignment Apps by Departments, but it's not working as illustrated by the video in the link below https://workdrive.zohoexternal.com/external/bc82fb84345eab7d3fa64ae390216d01884ca6088e3bf3b7c0cc44cfa09b918e Still without
Zoho CRM Report Module
We noticed yesterday the Report Module was updated, however I wasn't able to find anything in the release notes for this (https://www.zoho.com/crm/whats-new/release-notes.html). For now you can switch back between the old version and the new BUT, I have
Artikelkopfzeile in der mobilen Version
Unsere Angebote beinhalten immer Artikelkopfzeilen, sterben in der mobilen Version nicht dargestellt bzw. werden. Deshalb kann man mit der mobilen Version nur Angebote ohne Artikelkopfzeile anlegen. Wann wird es die Artikelkopfzeile in der mobilen Version
Busca de candidatos correspondentes ao perfil da vaga
Olá a todos, O ZOHO RECRUIT não está realizando uma busca correta de currículos de candidatos com o perfil correspondentes as vagas, geralmente usamos "Encontrar candidatos correspondentes" e o ZIA. Os candidatos que aparecem, independente da porcentagem
How to get the ID of the "Contact Person" by email?
Hi, I need to get the ID of a Contact Person record in Zoho books by its email address. When I do a request like zoho.books.getRecords("Contacts",organizationID,{"email":"sometestemail@here.com"},"zohobooks_custom") i receive the data about the Company,
Calendar events sent to my Zoho email address going to GMail
I have GMail linked to my email as a backup. Most of the time whenever a calendar event is created and sent to my Zoho email address it will show up only in my GMail account and not Zoho, and it will be addressed to my GMail address. Then whenever I open
Copy data from one subform to another subform in a different mainform
I have two sub forms in different main form. I want to fetch all the subform rows from one subform to second subform. Thanks in advance.
CORs needs fixed on required js files to allow Connect to work
Made another ticket but getting no reply so will keep posting These are the errors when trying to attach a file to a paid external Connect network.
Coupon in der Artikel-liste nicht mehr sichtbar
Wir haben einen Gutschein angelegt, der Rabatt wird nun nicht mehr bei der Artikel-Liste gezeigt. Nun noch im Artikel selber
Search Contacts API not working properly; Returning 204 status.
Search Contacts API returning 204 response when trying to fetch the contacts based on phone number. It is working abnormally. Sometimes when i try to hit the api it return the contact but soetime it returns the empty repsonse with 204 status. Bellow is
New DESK UI not refreshing
the new UI is not refreshing automatically when a tread is updated, this need to be resolved
Can only assign single user to feedback
In Zoho Sprints, you can have multiple assignees for bugs. In Zoho Projects however, you are forced to have a single assignee in Feedback tasks. We avoid using Feedback for this exact reason. When you link Zoho Sprints to Projects, the bugs in Zoho Sprints
Import new account ID
Hello How can I import a csv of accounts without account ID's and let Zoho generate it ? I saw a previous post of people doing it themselves via excel but I cannot take the risk of having a duplicate by coincidence Thank you
Permitted User Of Email
Hello there, so I'm trying to setup Discourse Forums, and I've ran into a little problem regarding the mail service. I'm using Zoho obviously and well apparently it's one of the harder ones to use. However I've been told I need to make sure that a user
Emails suddenly not being received
My email account suddenly stopped getting messages yesterday afternoon. This morning I started getting regular "Connection to the server failed or was dropped" error messages when using Outlook for Mac v16.60. Repeated activation of send/receive in Outlook
Getting Mail Error Code 550 when using Hubspot
Hi there. I just purchased Hubspot Sales Professional and linked my Zoho Mail account to create sales automated sequences. I enrolled a bunch of emails and this morning when the emails were being sent I started to get a lot of these errors. While some
Offiline Payments
Hi guys, we use cash on delivery and bank prepayment. Can you confirm that only 1 can be configured? Or there is a way to configure 2 offiline payments? Thanks,
I am not receiving any emails from binance.com
Hi, The last email I got from binance.com into my zoho account was April 23, 2019. Since then, I have not received any emails. I've also checked my Spam folder and I have also tried adding them into my whitelist but I am still not getting any emails. Kindly advice. Thanks, Franz
Lost Ability to Navigate to Other Zoho Apps
I feel like I'm going crazy. Normally when I'm in CRM, there is a Z icon in the upper right next to the settings icon. I could click that and then quick jump to other Zoho apps (primarily Invoice). That Z icon is now gone. How do I get to the main Zoho
Custom Layouts problems
Recently the custom layout for mobile and tablet have stopped being applied in some reports. Attempting to make changes to the custom layouts for mobile and tablet have no effect. Can you check this please!
Mail Server Issue
When attempting to send out emails within the ticket portal, I am being met with an error code (see attachments). I also noticed under the notification center, there is also an error showing.
Can not add a .top domain that I own
When I try to add the .top domain I own I get a response that the domain is not allowed and to contact support. I opened a support ticket and sent an email in 24hrs ago and have not had any reply, as a new customer moving from google workspace, this is
Unable to save integration in Desk
Hi. I have a problem when I tried to integrate Zoho Desk within Zoho CRM. When I try to integrate Zoho Desk through the marketplace of Zoho CRM I get the message "Unable to save integration in Desk" I did the configuration and everything looks good but
Assessment Error
The following error messages are encountered when the assessment link is clicked from the Email Template: Sorry, the page you have requested was not found Permission Denied I am using an administrator access, the assessment module is set to public read/write/delete,
Unable to receive zendesk setup email
Hello, My team is unable to receive zendesk setup emails which is needed for them to work. Eventhough our clients has sent it, is not received from our end. I don't know if Zoho emails allow emails from zendesk. Please help.
Primary Email blocked
On checking our records, we see that your account was blocked on suspicion by our Abuse Monitoring System. WHY IS THE FOLLOWING CONSIDERED ABUSE?!?!?!? I SENT OUT 8 EMAILS YESTERDAY AND 5 THE DAY BEFORE. All were legal or bank related! To check the
New Users Can't Be Added to Custom Apps
I have a few custom apps created in Connect, but anytime new users are added to Connect they can't be added to the custom apps. This is the case for both apps on the company wall and apps in groups. When I add new members to the group they don't have
Unable to recieve emails from client since March 22 2022
I have been unable to receive emails from an important client since March 22. I have double checked MX records and my DNS provider settings according to articles from the Zoho help articles, but still cannot receive emails from this client with the domain
Shared links are not working anymore?
We use in workdrive external share links with only options Set password, Set expiration and Request user data all off. Till yesterday these links works ok but now we get "Link is not usable anymore" Even when i make new link, 2 mins ago, it will not work. Please help
Insane Estimate Non-Edit features need to be REMOVED!
This is insane! Which product team of Zoho books added the feature for estimates to non-editable after a transaction conversion? In certain industries as the user below my thread correctly points out, we need constant edits to BOTH the invoices and estimates
Calendar Invites from Zoho Connect Groups
Calendar invites from within Zoho Connect Groups are not showing on my company-level Zoho Calendar nor on my Google Calendar. The "Add to Google Calendar" function does not appear to transfer recurring settings. We use Calendar invites extensively and
Compose Mail Window has tiny writing area
The compose mail window now has a tiny area to write the email, Making it full screen makes the area wider, but not taller. I can currently see about 8 lines of text at a time in the email. This just started today. How can I revert to yesterday's
values are empty on the field of report
Hi, I have created ticket from the help center, but the fields are empty in the report PFA.
Zoho Campaigns 'envelope-from' address in email header is blocked by spam filters
Emails sent out by Zoho Campaigns seem to be blocked by spam filters because the 'envelope-from' setting in the header address is not correct. With 'Reply Tracking' disabled, and 'Sender Address' and 'Reply-To' addresses set to the same email address, and senders domain and email correctly authenticated, ZC uses a '.....[@]zcsend.net' email address in the 'envelope-from' field instead of the Sender Address. This seems to be picked up by spam filters and blocked. Can this be fixed?
Look-up Fields from Zoho Sheet View in CRM Removed: Work around
Looks like Look-up Fields in Zoho Sheet View have been removed. Hoping this feature comes back ASAP. Now I'll need to do export and imports to mass update data, which will take a lot of time.
Next Page