tengo mi cuenta bloqueada o hackeada, les aparece a los clientes que no se encuentra
No se encuentra mi cuenta de correo, ruego me informa del problema
Shopify integration not syncing with Zoho Inventory
This started happening on Monday. I've reauthenticated the integration. I've made adjustments to the unsynced orders and resynced them but they still aren't syncing.
500 error when requesting mail API for messages
I'm following the search email documentation. I made a request for http://mail.zoho.com/api/accounts/724572269/messages/search?searchKey=subject:meeting and I'm getting: { "status": { "code": 500, "description": "Internal Error" }, "data": {} } What could
Zoho desk won't refresh my ticket, says "aw snap" and does nothing
Zoho will not refresh my ticket it says "aw snap please refresh your browser" Refreshing the browser, clearing the cache and restarting it does nothing to refresh the ticket. The customer has updated the ticket but I can't see the update because of this
Contracts Not A Link in CRM
When using the 'Request Contract' button in CRM, once a contract is generated an entry appears in the 'Contracts' section of a Deal. But, these contract entries are not selectable meaning you can't click on them to open the contract within the Contracts
API OAuth 2.0: Request failed with status code 400
I'm using the Zoho Mail API trying to follow these instructions for OAuth2.0. 1. I called the Authorization URI GET request in the browser address bar: https://accounts.zoho.com/oauth/v2/auth?scope=ZohoMail.folders.READ&client_id=1000.23UUJK43IAZY4NK9BOSL47RVJYUY6T&response_type=code&redirect_uri=http://localhost:4000/zoho_callback&state=87654677676321
Gmail POP3 not syncing new mails
Hi, I added my Gmail account via POP3 a while ago. In my Gmail settings I set POP3 access to only allow access to mails received since it was enabled. I monitored if everything worked in Zoho and decided to sync my mail history over to Zoho (so I have
Issue with Bigin App Loading
Bigin after login into the Android app just shows the loading page. And nothing comes on screen
Contract Attachment not updated in CRM
When using the 'Request Contract' button in CRM, the initial version of the contract is added as an attachment to a deal. When the Contract get updated, such as signed, the version of the attachment doesn't get updated which leaves you with an out dated
Zoho CRM Accounts not syncing with Zoho Books
In Zoho Books, I have set the integration to sync with Zoho CRM Accounts. Unfortunately my CRM Accounts are not syncing. Has anyone else had this problem.
Zoho Docs directory location always add suffix
I was trying to configure Zoho Docs (windows) apps settings. But when I wanted to change the Zoho Docs folder, it always add "Zoho Docs" child directory whatever directory I select. It is technically a bad idea. So is there any way I can select the folder without "Zoho Docs" child folder inside my directory?
Zoho Desk appears to be down across multiple browsers
Is there anywhere I might find updates about this situation?
I am not able to log into zoho desk.
I am not able to log into desk it was working ealier today. I have included the error message.
Error accessing our dashboard
Hi, Today our agents have been reporting issues when trying to access Zoho Desk in order to attend tickets normally. A message "Sorry for the inconveniences. Try again later or report this issue in the comments form below" is dlsplayed with a form in
"Call Now" action button dissapears after refreshing any page that using a Canvas layout
This problem only happens with pages using a Canvas layout. If a Canvas page contains a "Call Now" action button, it will dissapear when the page is refreshed. See attached image for refference.
No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain - soporte@sg-localizacion.com.mx
Hello, my mail ventas@dream-home.com.ar cannot send mail. I already added what they ask for in the CNAME but it still doesn't send. what should I do?
Create custom connection with Kaleyra SMS?
Hi all, I am trying to create an CONNECTION for workflows so that I can use it repeatly. But it is not working. Hoping anyone can help. Here is the API doc. Thanks so much. Here is the connecion setting. Here is the workflow where I want to use the connection
CRM V2 API is able to create a record entry even when required fields are left empty.
I have created an `Orders` custom module as follows: As you can see, the `random` field is marked as `required` field. When I edit an order on the crm, as expected, it does not allow me to save the form when I leave these fields blank (screenshot below).
Zoho Mail Wordpress plugin "Invalid secret id"
My website contact form isnt receiving emails to my zoho mail. I've tried installing Zoho mail plugin and have set the configuration correctly but it's giving me the "Invalid secret id" error. Please help asap.
I am getting outgoing server error
I have tried sending mail on my PC and on my phone both on wifi and on my phones cellular service and I am getting outgoing server error. It seems like zohomail is having some issues and the timing couldnt be worse for me
Zoho Calendar Bug - auto resubscribing me to a group calendar?
I'm seeing a bug where after unsubscribing to a group calendar, clicking on my personal calendar its auto resubbing me to the group calendar after a page refresh. Happens everytime without fail. Here is a video to demonstrate the bug: https://www.youtube.com/watch?v=Uuuj5R6b2ZE
Webhook responds "410" to Frame.io, "200" to postman
Hi, I am trying to configure a webhook trigger in Zoho Flow to be called by the Frame.io whenever there is an update in that app. After configuring the webhook and activating the flow, Frame.io always gets a "410" response which suggests that the webhook
Persistent Problem
Hello, you told me to tell you if the problem persist, we need to erase data from ours tests in the analytics It persist, we have erased the surveys response from the survey and the data still exists in the Analytics Tables from the Survey integration.
Scheduled emails with html inline table do not take into account color of conditional format
Hi, I've a scheduled email of a html inline table which contains conditional format. But when the recipients of the scheduled mail receive the email they do not see the coloring: Please support. Thanks!
NÃO CONSIGO ENVIAR EMAILS, APENAS RECEBER
Recentemente meu domínio foi congelado e após a regularização somente recebo emails em minha conta, no envio dá esse erro: Já revisei as configurações e nada resolveu. Como resolver? Obrigado.
Inbound Call notification no longer appears RingCentral
Since I set up RingCentral with Zoho whenever I would call into the Ring Central number we would get a notification in Zoho about the caller and if they had a record in Zoho. That no longer happens. RingCentral says it's Zoho's problem and a Zoho tech
Failed to open link download page
I am trying to provide some support to my mother in Australia from the UK - so I am connected to the zoho.eu server, but when I send her the link to use, she gets an error message saying the server cannot be accessed (or something similar) at the present
Non riusciamo più ad aprire le email in arrivo su IMAP
Da questa mattina non riusciamo più ad aprire le email IMAP. fino alle 9.00 di oggi abbiamo operato senza problemi e non è stata apportata alcuna modifica alle impostazioni. come possiamo fare ad avere assistenza?
No Emails from jagex/runescape
I saw a similar post to this but I too am not receiving emails from jagex/runescape. The emails stopped coming to my zoho account in July of 2020. Now I am urgently needed to receive a email from them because I have lost my account access which has 5
Custom Fields not accessible on Sales Order Line Items - Custom Function
Hey there, I am having an issue where I am unable to set the values of my custom fields that I have on the Sales Order Line Items object. While testing, I noticed that my custom fields aren't even returned after a create. test = zoho.crm.getRecordById("Sales_Orders",
Email template sticks words together when sending
I have created two different templates in CRM (for contacts module.) When I go to a contact and click "send email" then "insert template", the same template comes up with random words stuck together. even though when I edit the template itself, I don't
Locked out of email accounts because one time password won't deliver to phone number
Made a new account just to post on here, I have two email accounts with Zoho and I'm locked out of both of them because they use the same phone number and I'm not receiving the OTP to said number no matter how many times I press resend, I've been trying
issue with sizing images in zoho sites
Adding an image. When you click to resize. It is not working. I tried sever different image sizes. It seems like its stuck on one size only and will not let you change it. When clicking on the image you get this little box that you can drag. That looks
Email blocked for "security reasons" and no response from support for over 72 hours!!!!!
We don't have access to several email accounts with our domain since Saturday. We have emailed Zoho support daily insisting this is an urgent matter as this is our business mail and we have received no reply for 3 days. We cannot unblock these accounts
Sync Failed
We have had the last few syncs fail for one of our scheduled imports. We ran an internal query on our server and it returned 900,000+ records in under 16 seconds, so we do not THINK that the issue is on our end. We also have not made any changes to the
Analytics Down but Status Says All is Fine
It's been over 30 minutes that Analytics has been down and all we're getting is: Yet the Status page shows: Bad enough that Analytics is down (please fix!) but worse that the status page doesn't show accurate current information.
Autoresponder not sending out mails
Hi, I've setup a test run for autoresponder. It was done almost 12 hrs ago. However, none of the recipients in the list have received the mails. Can you please check and assist on this? Regards, Amanjot WizIQ
Why we Cannot Log in to this https://sso.secureserver.net
Hello, Hope you are doing well but I have one question about my problem so I mentioned in my title. What do I do if I cannot log in to this site and verify my address? And my published site cannot be reached? why this problem occurs on my site.
Receiving emails
Just setup domain emails but only able to send but not receive emails. Please advise!
"Internal Server Error" when moving an event from one calendar to another
Hi, I have several calendars that I use for various purposes and I constantly need to assign existing events to a different calendar from the one where they were created. I would go to edit event and then assign a new calendar to it. Today, zoho's responding
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