Can't read emails on phone
Emails are displayed in a tiny window 1mm wide so I can't see the content. How can I change the view or resize the window?
upload photo in zoho form
I created a zoho form for customer to claim their warranty. they need to proof their purchase by uploading the purchase bill. But when I test it in my mobile phone, the choose file or snap picture mode is not function at all. Please check and get back
contacts disappeared overnight
I'm using the free teir of zohomail and i'm not sure whats happened but i've lost all my zoho contacts overnight. First noticed they've disappeared on my phone, but after looking at webmail contacts, all my contacts list have disappeared. MFA is enabled
Safari click issues
We have company-wide installed the zoho extension and are mostly happy about it. However there are many small issues with the extensions (mostly.) The most important one at this time is that everyone using safari on macbooks is not able to click on any
Developer Users don't have access to the Sandbox
I recently found that although my clients are subscribed to an edition of Creator that includes the Sandbox, only the Super-Admin can create/access the sandbox, whereas the Developer User cannot. The Sandbox is a feature specifically for assisting app developers, and my clients are hiring me to do the development and are not doing it themselves, so this limitation seems to defeat the purpose of the sandbox. Because of this limitation, I have two options when working on an existing app: Log in as
Zoho emails going to Spam folder
My emails sent from Zoho are going to people's spam folder. I noticed a huge decrease in incoming emails so am concerned about this. Can someone please help? Thanks.
Total Quantity on Invoice
When I enable Total Quantity in Invoice Template, it also includes services into count. If I dispatch goods for example 20 Qty and I also charge for Insurance charges. Zoho considers the same as 21 Qty instead of 20 Qty. It shouldn't consider services
Payment Received through Bank transfer
Dear Zoho team, Hi I'm a new user from Hong Kong and have issue with updating the 'Payment Received' section. To explain the issue let assume there is an invoice issued to a customer for USD600. When payment for an invoice through bank transfer the
Tags disappeared in both Thunderbird and Mac Mail today
Something changed recently on Zoho's end. I'm no longer able to view or save any of my colored tags in either the Thunderbird email client as well as my Mac Mail client software. What changed on Zoho's end and how can we get our tags to work again? This
24 Hour Delay after Autoresponder Edit
Hey Zoho Team and Community!! I hope all is well. I'm having another issue with autoresponders in Campaigns. When testing my autoresponder, I set delay time for 100 days (for example) because I don't want it to actually go out during testing/editing.
Custom message form field validation
Hello, I have a problem with the validation of the forms and custom messages. I have an integrated form with html and css in Elementor and WordPress that works correctly. However, I would like the validation messages for the fields to appear on the
Warehouse address cards only reflect Street 1, despite the settings permitting two Street lines.
Hello, The displayed warehouse addresses only show the first line, despite there being two street address lines that can be assigned in the warehouse settings. While it's not the end of the world, it is able to lend itself to confusion. Thanks, Bryan
The Face objects cart.cart_id and cart.checkout_url return null values.
Hello, The cart object in Face appears to be returning null values, at least for cart_id and checkout_url. Attempted usage is simply {{ cart.cart_id }} and {{ cart.checkout_url }}. Thanks, Bryan
How can i upgrade my subscription
I do not have option to upgrade , how can i upgrade
Incoming webhook parameters
I have an incoming webhook into Flow with info I need to create a Sales Order. It needs to be a custom function because multiple items are possible. When I create a custom function to gather all this data, I need 13 parameters to map all this data.
Wrong country listed for Slovenian language in Zoho Writer
When selecting Slovenian language in Zoho Writer, the name of the country that is displayed is Serra Leone which is wrong country for that language. Sierra Leone is a country in Africa and they speak English language. Correct country for Slovenian language
Bug Between Zoho Project and Zoho People interface with "Billable" vs "Non-Billable" changes
Zoho Project does not capture the correct billing status ("Billable" vs "Non-Billable") from Zoho People. This bug happens when: 1- In Zoho People, a Time Sheet is deleted 2 - A new time sheet for the same parameters (date, client, etc.) that was found
I don't receive password reset email for my superadmin account
Hello. I don't receive password reset email for my superadmin account. I had received email for this account (hello@******.company), but I don't receive for my superadmin account (info@******.company). How can I handle it?
smtp; 554 5.1.8 Sender Address Blocked || Your account ************@zoho.com has been blocked due to security reasons || Block Type: Block Type: Mail Outgoing blocked. Unknown
For any support or queries, kindly contact support@zohomail.com Hi, Please kindly un block my account... Also, due what exact reason s my account was blocked?.. Thanks in advance!.. Regards, Sergii O. Tkachenko
Google Contact Sync - Address Sync Error
Hi! I have set up google contact sync, but I am having trouble with getting addresses to sync correctly. I have created 2 custom "textarea" fields for contacts called "Work Address" and "Home Address", and I have set up my mapping as follows: While the
Batchwise Report
When we fetch Batchwise Report from Zoho and if we apply date filter. If considers the date of Creation of transaction and not date of Transaction. For Example, one Bill was created on 20th December 2021 and date of Bill is 15th October, Zoho considers
Batchwise stock availability
If my Batch no. comes into existence in December 2021 (For Example 20th December 2021) through Bill. If I try to make sales transaction of November 2021 I am able to use abovementioned Batch. This is really error on Zoho programming level. Because in
Sales by Customer
Hello, I am trying to run the Sales by Customer report on Zoho Inventory but it says "There were no sales during the selected date range.". This situation is really weird as the Sales per Item report runs just fine and I just used Sales by Customer report
Problem Contact Page Zoho with Shopify
Hello (first of all I am french, excuse my bad english spelling) I have a shopify Store, I did the entire configuration with this link https://www.zoho.com/mail/help/adminconsole/shopify.html?zredirect=f&zsrc=langdropdown&lb=fr All is working, I can send
help text not poping up when i select the cell
Hello, I have been trying to get the help text for the cell for which i have don data validation. When I click on the cell I do not get the help text. Is this a settings issue? can you please help. this function will really help me create a better sheet.
securing help center login
Other than painfully moderating signups, is there another way to secure a help centre? say by domain? Can domain access be added to the permissions page? My use case is for an internal helpdesk. Another use case is rather than help center's by brand one
Emails keeps sending repeatedly every day at 2pm
I have sent previously email to one of my clients, and for few days in a row the same exact email has been sent out to him at 2pm. Today I connected to zoho at 2pm and the website showed this, at the same time client called me and told me that he recieved
Deleted Zoho Mail Contacts
All of my Zoho Mail contacts have been deleted. I have not done this and would like to know what has happened and how I can retrieve these missing contacts?
Manage Quotes from multiple vendors
When I asked someone the rate of the product, tau more than 10 vendors gave me the rate for 1 item, can I manage it somewhere
Pull CRM formula field to ZOHO Inventory
I have products in CRM and Items in Inventory integrated we need a fuction to calculate Market Price and selling price based on the price of the ITEM GROUP!!! I hve created 3 fields namely base price, factor 1 and factor 2 in CRM and inventory and its
Zia Insights
My Client is having an issue using Zia Insights on her dashboard Her dashboard is accessible to her as a Published URL with the following settings selected (images below) When she selects the ask zia option in the top right portion of her graph, she repeatedly
Print & Template of Goods Receive
There is no Template to print Goods Received. If you can't make or of it will take time for you guys to develop the same. Request to make us enable design our own Template through HTML Editor. Out businesses faces problems due to your system.
Expense Templates
There are no Template to print Expenses. This is really basic thing for any kind of Accounting software. If you cant make the same request you to enable some editor such as HTML editor. So we can make by myself. Please don't advice to take direct print,
Zoho Connect - Issues opening application on a Mac
Hello, I downloaded Zoho Connect on my apple laptop yesterday and I am not able to open it. I keep receiving an a error message, that says the software needs to be updated. I have attached a screenshot for visibility. Please advise on how to resolve this.
E Way Bill Generation from Zoho Books
If I have Invoice which includes Goods and Services both. For example 4 type of Goods and 1 Service (say Freight). When I generate Eway BIll for the same, it includes service as Quantity. It shouldn't happen. Eway bill is only for movement of Goods. This
"Sentiment Analysis for Zoho Desk" Extension Issue - Picklist values on the "Preference" tab are not being populated
I've managed to authorize this extension by opening my Desk account on our Microsoft 365 admin's PC and letting him make the authorization process via his MS365 account. Right now the extension is asking us to make the settings on the "Preference" tab
API Authcode
How to generate API Auth Code?
Zoho CRM Android App Does Not List Custom Button "Schedule Appointments"
The integration between Zoho Bookings & Zoho CRM placed a default button in the Zoho CRM Contact & Lead record view labeled "Schedule Appointment". The button opens the Bookings services scheduling page and allows rapid scheduling of the next service.
Using invokeurl to upload files to Google Drive
I'm running into an issue when using invokeurl to attempt to upload files to Google Drive using the Google Drive API v3 When I run the code below I get this error: "Missing end boundary in multipart body" However, I define the boundary string in the header,
Bad Request 400 for forms in iframes
Hello, All my Zoho forms stopped working on this page https://www.vingo.fit/download/ and only work in incognito mode. I have search these forums but have not found the answer. What is causing this issue? Thank you,
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