Inventory Serial Numbers - Only want on Packages, not on Bills
We have thousands upon thousands of devices that we receive from our supplier. When we receive an order to our warehouse with thousands upon thousands of devices, we do not want to spend hours upon hours manually scanning those serial numbers into Zoho
Email retorando
boa tarde meus email estão retornando e os mx estão ok em meu servidor.
Logged in user view
Hello, We made a custom app (Days Off) in Zoho Creator. The Admin (who is also the sales manager) will create reports every month for every user (e.g. pierre_beerproject) by selecting a users name in each report. The purpose is that each user will have
Does anyone know how to link Creator Users to CRM Users, or get a list of CRM users in Creator.
We are creating Sales Orders from our creator app, and one of the things we want to do is set the owner. Is there anyway to get a list of users from the CRM - without needing to hard code a connection name. Or to link the two together?
New User Verification Code
We have added a new user, she got the invite (took forever but it went through) it is now saying her account is unverified and it won't send her an option to verify her account! Help!
Spam Detection Free Edition
Hi, We are trying trialing Desk as a replacement for our new ticketing system but all emails are flagged as spam, we have disabled the spam detection filter under general settings though this doesn't seem to do anything. Is it not possible to disable
Import file column size limit exceeds
Hello! We cannot figure out why we are getting this error message (Import file column size limit exceeds) while importing less than 400 contacts under an Express account. We have 17 columns. I am not finding anything on column maximum. Thank you! C
Notebook
App keeps crashing. Won’t open at all. iPhone XR updated to 14.8
Account blocked
Hi guys, Is a way to unblock one of my users accounts ? i read this article https://help.zoho.com/portal/en/kb/mail/adminconsole/articles/how-can-an-administrator-unblock-a-user-s-account but seems to be outdated and chat/email support is only for design
Unable to send email "553 Relaying disallowed. Invalid Domain"
Hello, My domain recently expired and I renewed it, but now I am receiving the following 553 error when attempting to send email through my Zoho address: "553 Relaying disallowed. Invalid Domain" The domain name in question is "spitalmotru.ro" Thank
OAuth 2.0 API Requests
Hi team I'm having an issue while trying to pull data from Survey Monkey Apply, through their OAuth2.0 API I have generated the OAuth2 credentials through Survey Monkey Apply which creates: Client ID: xxx Client Secret: xxx Refresh Token: xxx Access
How do I write custom function to delete a sales order's line item if the line item meets a certain criteria?
Hello, We recently started using an add-on app with our Shopify, called Bundleup. This app is a game changer for us. It runs an unbundling feature that unbundles any bundled item on an order. The bundle item (which for us is a Kit) is removed from the
Zoho Assist Powershell API data gathering issues
I want to pull data via the API from ZohoAssist. I've created a client ID/secret at https://api-console.zoho.com/ I can't seem to get any details on how the operations should go for this. https://www.zoho.com/assist/api-integration.html#authentication
Sync services not working
Hello, So I have done quite a bit of research about this issue, and nothing seems to work or get me closer to my question getting answered. My problem is that when I click sync services, the URL changes, but it does not open and will keep me on the same
Leads counting bug today ?
Hi, On the Leads, I don't get the correct numbers of records. I tried with another Browser it is the same bug. For example, I have 10 leads on the list, but when I refresh, it counts randomly 7 or 9 or 10... but the number of leads on the list are correct.
Problemas al descargar PDF adjuntos + Problemas al tratar de descargar archivos adjuntos
Buen día Equipo de Soporte de Zoho Saludo cordial. Se ha presentado los siguientes problemas: a) Al tratar de descargar un archivo en PDf, la novedad es que baja el archivo pero no muestra contenido, no obstante, el contenido si se muestra en modo de
Quote Module, custom button for email, email not generating or being sent from Zoho.
Problem Custom Button: Deluge outbound email fails to generate or send from Quotes Module Environment: Zoho One, CRM, Writer, Work Drive, Outbound Email. Confirmed Good: Email Settings, Deluge Code. Testing Results: Button testing redirects output to
Failed to Post your Comment error
Hello Team, Some of the team that works on the replies from Zoho Desk are experiencing the following issue when trying to reply tickets: This is issue does not happens all the time but it is consistent, is there anything I can do on my end to solve the
Recruitment Website embed in my Website
Hello to all the members! I have an issue with iFrame and I hope I am not the only one. I want to embed my recruitment page in my website using an iFrame. Here is the code : <iframe src="https://recruit.zoho.com/recruit/Portal.na?iframe=false&digest=2FjzpsOWZ2sHupW1NjL1SnGAUnkE7bVo.a85bxdBEmQ-" width="100%" height="1500" frameborder="0"> </iframe> Everything is ok and my recruitment page is in my website: http://www.aegide-international.com/recruitment.html The issue is : - You consult a job : OK,
High CPU usage caused by Desktop Sync
I have been using Zoho Docs Desktop Sync for a while on several computers without any problems but I recently installed it on a new laptop and although syncing works, the Zoho Docs application utilizes 30-45% of my processor consistently . I do not have this problem on any of my other computers OS: Windows 8.1, 64-bit, fully patched/updated Application version: Zoho Docs 1.4.4 My computer is a Lenovo Thinkpad X1 Carbon. This is my second X1 Carbon. I returned my first X1 Carbon a few weeks after
Facebook Group Integration
I have a Facebook Group linked to my Zoho account! Later, when I post to the group using Zoho, it has been messing up my posts. You're wondering how? When it posts through Zoho, it says error with any link I post, but the link works fine on the linked
User lost access to the record even nothing has changed in permission settings
One of the users lost access to the potentials record even nothing has changed in the permission settings. I even tried to duplicate the administrator profile and assign it to him in order to check it out, but still nothing, he cant see some of the potentials
Custom Reports - Adding Items Rearranges Entire Grid
The custom reports feature is terrible. You can't lock anything into where you want it to be. It takes ages to move tiles to where you want them to be and if you add something after you've got it the way you want it, it adds the new tile to the top and
Bug on editing old Out of office
There seems to be a bug in Zoho Mail that if you edit an old "out of office" that has lapsed, the date picker does not show on clicking the dates and you are unable to change the date as the fields are readonly. The solution was to delete the out of office
Uploading new version of an image in Gallery does not update related articles
Hello, Within the Gallery, we have the option to upload a new version of an image (or any media). However this does not reflect on knowledge articles that are already using these images. For example: Create a Knowledge Article where you insert an image.
Verify MX records
Hello, I try t overify my MX records. I have added them to my DNS settings. When I click verify, I get the error message that the mx records are not found but you (zoho) found the listed ones. The listed ones are as the should be. Should I do something
Unable to send message;Reason:553 Relaying disallowed. Invalid domain – romaliver@romaliverservicos.com.br
Hi! I have this problem in sending messages, I can only receive. This happened when my domain expired, but it is paid and valid until 20/07/2024. How do I get this right? Thanks! Olá! Estou com este problema no envio de mensagens, só consigo receber.
Zoho Mail - Java Mail Sender - Could not convert socket to TLS
Hello, i'm having a issue to use java mail sender, i used to work with locaweb, then i made the migration to Zoho Mail, now i'm having troubles with some applications.. i will send the printscreen with the config of email.properties and the log, please
"View Article on Knowledge Base" external link in the ASAP widget is too small, has no tooltip
There is a link to jump to the actual KB site on each article inside the ASAP widget. Unfortunately, it is very hard to notice, and even if someone hovers on it, it doesn't show any tooltip indicating what will happen if the user were to click on that
Zoho Desk unresponsive on Microsoft Edge
I have Edge, Firefox and Chrome browsers installed on my PC. Zoho Desk on Edge is barely usable. Clicking on any option, even for example to remove someone from a reply, causes the message "Wait. The page is not responding". This can last for anything
rror al enviar correo zoho: no fue posible enviar el mensaje; motivo:553 relayin disallowed. Invalid domain
no puedo enviar correo ya realice todo el procedimiento pero nada el dominio es vlindustriales.com el código es zb15344661 zb15344661 su apoyo urgente estimados. notificar al correo admin@vlindustriales.com Slds, Walther Lossio
Mail account blocked - suspicious activity login
PT-BR: Já realizei a troca da senha e tente o desbloqueio pelo painel de controle, pois eu sou o gerenciador da conta e não estou conseguindo. EN-US (Google Translate): I have already changed the password and try to unlock it through the control panel,
Sent folder synchronization issues.
Since this morning there is an issue with the synchronization of our "Sent" folder. We are using outlook and IMAP to sent emails through smtppro.zoho.eu and SSL. The messages appear in the local outlook client's sent folder but do not appear in other
POP3 authentication for Office365 is still broken
I have an office365 mail account added into zoho mail; the authentication is not working. I've contacted Zoho support about this a couple of weeks back, and they said they fixed it, but it's STILL broken. In fact it's worse now: it was intermittently
zoho mail keeps failing office365 POP authentication for mail fetch
When I enter the credentials for the office 365 email, it works for a little while, fetches etc, but after an hour or two I get an error, and it stops working. Below is the error email I get: This account <office365_email> has been configured in Zoho
Credit Card Payment Options
Please correct me if I am wrong on this assessment of the current options available. Our order workflow is to process the customer payment before pushing the order to our fulfillment center. In order to collect payment within Zoho, we have the options
Top Level Folder Permissions
We share passwords as a team. When I share a top level folder with someone and give them access to all subfolders, I need that permission to stick, just like with every other folder permission scheme I have ever seen. Instead, every single time a new subfolder is added, the sharer has to remember to go and find the parent folder and select "share all subfolders" again and again. This is a guarantee that team members will not have access to the folders they need access to. Thank You
No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain
preciso de ayuda por favor... no puedo enviar correos (emails) me muestra el error siguiente: No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain agradezco quien me pueda ayudar, gracias
I can't add a domain I own/manage cause it says 'Domain already exists'
I want to add the domain 'ongvjg.org.pe' so that I can create a mail account with that domain but when trying to add it, it appears "Domain already exists". Please I'd like to create it as soon as possible.
Using IMAP dont remove the downloaded messages
Hi there. We have a problem using IMAP protocol on a mail app in a desktop. We expect downloaded message on the program will be deleted on the server, but they still are there, consuming storage space. Is it a normal situation with Zoho?
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