Email receiving problem
I am not receiving emails from certain senders. The senders are receiving the following message: The recipient's mail server responded with: "Diagnostic-code 550 - (Relaying denied (#5.7.1))" Thanks Anthony
One click login not working since last update of chrome browser extension
Hi, Since the last update, the new chrome browser extension is not working OK. The One-click login feature is not working, and we always receive an error authenticating. We've tested it with the browser add in of firefox and it's working OK in firefox.
Domain Mapping issues with Safari/Go Daddy
I have been having issues with domain mapping in Go daddy? If I try to enter the forwarding details in go daddy it is not saving... Go daddy says it is ZOho issue. Can any one help?
Zoho Mail Desktop App (Windows) - Blank Screen
When I am writing an email the screen will go blank, either black or white. I have to resize the window and move it around a little before it comes back, but then after a couple of seconds will go blank again. Really frustrating! Is anyone else experiencing the same issue and is there anything that can be done about it?
Why is my invoice Address formatting messed up?
I tried adding some additional information to the address bar in Setting>Preferences>General, Organization Address Format. I clicked on the 'Insert Placeholders' dropdown, and added the extra information needed. Whever I did it messed up the formatting
Opening balance and other basic use questions. I'm a beginner who could use some help!
I'm keen to get my small business accounting in order through using Zoho books. It looks like it offers many powerful features. I watched many of the starter tutorials, and much of it made sense. But also, there is a fairly substantial level of assumed
Candidates on Muliple Searches
Hi, I hope the situation is improving in India and the team are returning to health, we have been thinking about you all. So we have an query. I have customised the hiring pipeline process, it is working really well until you have a candidate who is assigned
ahmed said
I'm using Outlook 16.24 for windows 10. I was working for a year and is now asking for the password. I typed in my password multiple to times and it says that it can't connect email or password incorrect. All the settings are what the tutorial says to
Won't Print - Server Error
In typical Zoho fashion, something doesn't work and an ultra-vague, totally unhelpful error appears. This time, I'm trying to print my spreadsheet. Okay, I did try again. Still doesn't work. Now what? I'm extremely frustrated with this program. I made
Not receiving emails
Hello, I am able to send emails from my zoho account and also from Gmail, but I do not receive any emails, neither on zoho nor on gmail. Could you please help with this? Thank you, Fernando
I AM LOCKED OUT OF MY BUSINESS. WHY ARE YOU GUYS IGNORING ME?
WHY ARE YOU GUYS IGNORMING ME???? I AM LOCKED OUT OF MY BUSINESS RIGHT NOW BECAUSE I LOST ALL MY MFA CODES AND I WANT MY PASSWORDS RESET. PLEASE HELP I'M LOCKED OUT OF MY DAMN BUSINESS. I WROTE THE FOLLOING EMAIL TO BARATH: Good day Barath, All my emails
Repeated crashing of desktop app
I recently started using zoho desktop app in my new lap.At first it works good, now it started crashing after a while.The app get closed itself after 5 minutes while using.Tried reinstalling but not fixed.Any solutions pls?
Item profitability
Hi, I want to calculate my item profitability. I haven’t tag facilities related to free trial for 1 year. Is there any I can calculate my item profitability?
How to create a feedback form linked to a training application form
Hi, I am trying to create forms for training/course application. How can I create a feedback form automatically after someone submit a training request and ties it to the training form number?
The domain which you have entered belongs to another deployment/region.
Hi, I am trying to add a user with their email address to our Zoho One organization but keep getting the error message: The domain which you have entered belongs to another deployment/region. I have users with the same domain added, but this particular
how export my date to google sheet?(REAL TIME)
how export my date to google sheet? well, i know that there is a way to export (to excel/csv) then upload the file to my gdrive and open it to gsheet but, I need this real time. When new data appear of my CRM the data will also automatically update to my google sheet. I know there is an ad-don already(googlesheet by jivrus tech.) but i prefer not to spend. any way to do it? thanks!
Incoming emails sent to more than 1 email address - how to disable
Hi, Any incoming emails that are sent to me are also sent to another colleague's email address so that nothing important would get missed. I want to disable this now so only I receive the emails but I cant see anything on the settings to remove my colleagues
Workflow rules not firing for second time in the past week
In CRM our workflow rules just stopped executing. This is causing all of our third party lead delivery to fail. Chat support is not responding. What is going on Zoho?
Failed Imap integration
I am trying to integrate emails using the IMAP Integration. I keep on getting the message that a previous deactivation is still in progress and cannot continue the integration. I have been getting this message for a couple of days. Could you please help
Default email address is not working properly
Hello, I followed instructions on creating alias email. I now have one superadmin adress and my alias. I set up my superadmin adress as my default adress but whenever I want to write a new message I have to remember to switch in the "new message" tab
Unattended access, rebooting issues
Whenever I reboot a windows 10 workstation remotely through Zoho unattended access, It never reconnects, just grey screen with action bar on left, but can't click any of the commands or actions. The user has to log into the computer for unattended access
Call Results do not show up after the call
How can I input the call results after a call ends? I am currently using Twilio for my Telephony and was able to do this previously by simply clicking a link after each call. Is this feature available? if not when will it be coming? as it is very important
Zoho asks for OTP sms when I sign in but doesn't send me OTP
I try to login to my mail but can't login successfully because zoho requires sms otp code. the system said otp sent but i did not receive, i pressed resend a million times but no progress. I tried asking a colleague and they still got their otp. Before,
Two pages to sign up for an email account that do not work
Unable to sign up for email When trying to create account at https://www.zoho.com/signup.html If fails with "We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com" appearing in red a similar topic
Problem Outgoing Mail Blocked
Good day! I have the same problem: Reason: 554 5.1.8 Outgoing email blocked. I am sorry if I made a mistake, I have reviewed the policies and I am more aware of the proper handling of the platform. Please, can you help me by enabling me to send emails
Unable to login my account
I had registered my domain on Zoho and created an account: zachan.dev. I was able to login to Zoho using the email address: zach@zachan.dev. I was also able to receive and send emails using POP3 and IMAP after I subscribe to the suitable plan. However,
Email alias problem
Hi Zoho friends. I need help. My email alias is not displayed in the "From" drop down list when I write a new email. The problem happens in both the browser and the desktop app. What can it be? Thanks.
Email is not popping until the email account is selected
Hi, I have numerous email accounts that are being popped via pop3 settings. Until a few days ago email were being regularly popped without the need to select the email account. For the past few days if I selected email 1, new emails are being delivered,
Bad msg size
Hello, please I need help. I'm not receiving emails Zoho emails to Gmail (POP3). I'm getting errors Bad msg size 9 - 1. SMTP is working from Gmail ...Can you please help me? Maybe we did some changes in DNS records (MX, TXT?)? But everything looks ok in records.
Default 'All Contacts' view not showing all contacts
I can only see a few contacts in the view "All Contacts" even though we have hundreds in our database. These few contacts all have their 'status' (a user-defined field) set to 'inactive' or none selected. I have tried to see if editing the "All Contacts"
Unable to send emails to domains that use CloudFlare
Hello For a few weeks now I have been having issues where I have an issue emailing some users. The error I am getting is Diagnostic-Code: Host not reachable, but I can email these users from my Gmail without issues. After speaking with Zoho on the phone,
IMPOSSIBLE to restore Backup
As usual, there is no way to restore the thing that you guys say is a backup - it's not. It's a random dump of data that can, with hours of work, get you back to CLOSE to where you were before everything was deleted. Here's what's missing: The ability to restore a backup that you say is a backup (A backup is what you use to get your system back up. That's why it's called a backup) Data is missing from the dump (It's a dump, it's not a backup). At least taxes, I'm sure I'll find more as I go through
i can't add my Domain (Domain already exists.)
I have tried to replace an old domain with a current one but I get a message that the domain I want to add already exists my old domain is pufsociety.net and the new domain is mcmexico.net I hope you can support me
I can't get my zoho account set up in Mac Mail
I am following the instructions to download Zoho Mail through POP in Mac Mail so i can get my emails easily on my iphone... Every time i enter the server details given by ZOHO (included below), Mac Mail says that logging on to the POP server 'pop.zoho.com' has failed and check my password and username are correct. I have checked them and re entered all the details 20 times and it is correct but it wont work.... Any ideas?? Incoming Mail (POP3) pop.zoho.com Use SSL: Yes Port: 995 Outgoing Mail
zoho mail will not load in browster
I have been trying to open my email in safari and google chrome, but it has been loading for over an hour. This including constantly refreshing. In the zoho iPad app it works fine. But I need to send the mails from my MAC HELP!!
Why can't I see resources?
hi. In several Zoho calendar screenshots I've seen option like resources, booking, etc. But I can't see those in my calendar, what am I dong wrong? How do I activate these options?
CORREOS ENVIADOS DESDE ZOHO LLEGA AL SPAM DE LOS DESTINATARIOS
BUENOS DIAS, ANTERIORMENTE CONSULTE UN PROBLEMA CON EL PROBLEMA DE MX QUE NO APUNTABAN A MAIL ZOHO EL CUAL FUE RESUELTO CON EXITO POR EL SOPORTE DE ZOHO, AHORA TENGO EL INCONVENIENTE QUE LOS CORREOS SE ENVIAN PERO LLEGAN A LA CASILLA DE SPAM DE LOS DESTINATARIOS,
I can’t send email from Zoho app
Hello, hardly can see the exact error. Please advise? I was able to send emails an hour ago, but suddenly all send emails were in the Draft.
Adding "Bearer" keyword to POST header return "Internal Exception"
Hi, I'm getting a very odd failure: I'm trying to make POST request using invoke url. i created header map and added 2 key-value pairs (Authorization, Content-Type). now, when i'm putting the value for the Authorization key as "Bearer hqYUIGEmoTfdWNp54SFRQ8VGz"
Workflow 'Create CRM Task' ignores contacts - don't understand why?
I have set up a test workflow in Campaigns, and test Leads in CRM to try out a new process that I want to introduce for automating follow-up to webinars. The test leads were pushed from ShowTime into CRM, then synced into List A in Campaigns. They then
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