Customizing the Vendor Advance Account
Hi, i was wondering if there is any planned feature to allow for the customization of the Vendor Advance account on Vendor Payments or at least the ability to create an automation. Here is the use case, we use Prepaid Expenses for most Vendor Advances
Unable to send message;Reason: 553 Relaying disallowed.
I am unable to send email after configuring MX record. Help?
Integrated CRM Form does not appear in the mask to create a workflow with
I have integrated a form in Creator, that gets the data from the CRM Contacts Module. That works fine now. The Problem: is, that I want now to create a workflow for that, which I currently can't because the Form does not appear in the mask to choose a
Changing base currency to USD
Hi there, I'm currently testing zoho to be used in my company. I'm looking to change my base currency to USD as opposed to AUD (currently). what I'm trying to achieve is to setup my company base on Indonesia using USD as base currency. and so far I am
WorkDrive access denied!
What is this now again?
Join in COQL request
Hello everyone, I try to do COQL request with the "G-Connector - Zoho CRM" plugin for Google Sheets. My request worked during severals months, but doesn't work any more now. This what I try to do: SELECT Id, Account_Name.Account_Name, Deal_Name, Amount,
Invoice layout issues
Inside Zoho Books when we create an invoice, the invoice layout looks good and fine. But when we download it as PDF, it does not look the same. What needs to be done to fix this?
Task Priority and Status keep changing to different values by themselves.
I set a priority or status for a task and the next day (or sometimes sooner) the priority and status CHANGE to another priority or status! How can a organize my tasks and activities when these fields keep changing on me?
Reports date range customization disabled!
For Accounts Receivable & Accounts Payable and other Reports we used to be able to select a date range with the drop down calendar, as we had view of calendars for two months. This is still available for Profit Loss reports, but not for many other reports.
iOS Users Can't Submit - Upload Fields Don't Work
The title says it all. iPhone / iPad users can't use the upload file field. In our case, this field must be required - meaning that they can't use the form at all. Is there a fix in the works for this? I'd imagine a significant percentage of traffic to all Zoho Creator forms is mobile and a significant percentage of that is from iOS devices. Thanks!
How to record GST paid using ITC balance (on GST Portal) in Zoho Books
Initially, we paid taxes on the GST portal and record those transactions in GST Filings > GST Payment > Record payments. But in recent month, since the ITC balance piled up we paid GST using those credits. But now I am confused should I record that payment
We've temporarily disabled the GSTR-2 push option in Zoho Books as GSTN has disabled it.
During GST filing I get the error saying - "temporarily disabled the GSTR-2 push option in Zoho Books as GSTN has disabled it." I am able to
Vendor Credit Not Associated With Returns and Any bills
My Vendor provides me with credit notes which are not associated with any purchase returns or any invoice. It is provided to us due to achievement of monthly targets. But to record it i have no option to it without selecting an item or Bill No. Kindly
Zoho email can't deliver to my mailbox
One of my business partners is using Zoho email and they have an issue delivering an emial to my mailbox. It says "host not reachable" in failure warning. Our server is properly receiving email from other senders. How can I check if my domain has some
cant download attachment in my pc and celphone aplication
cant download attachment in my pc and celphone aplication
Copy and paste snippet images to KB article
Hi team, We used to be able to copy images from snipping tools directly into the KB article text box. Now it doesn't work anymore, and we have to insert the image manually via the insert image button. Can someone please check this? Thank you.
My emails have a question mark over them in gmail
Hello, I am having a professional email and when I send it to my gmail it has a question mark over it. I would request you to look into this and tell me ASAP as to why it says so.
I am Unable to Downgrade/Cancel my Subscription.
First i tried to add a New domain to my existing account but i was asked to upgrade. After Upgrading to Lite, i tried to add a new user to the new domain i just added but i was asked to upgrade again...this time i have to purchase add-ons before i can
Emails not getting delivered.
I can log into zoho mail. I can send emails from my email address. But, I can't receive emails. When I send a test email to myself via gmail I get: "Your message wasn't delivered to *snip*[my email address]*snip* because the address couldn't be found
ZOHO Mail Server 136.143.188.51 Was Listed by SpamCOP (June 3, 2021)
I received email bounced and found out that SpamCOP was listing ZOHO mail server 136.143.188.51 was blacklisted by SpamCOP. This can be seen using the following link: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a136.143.188.51&run=toolpage
Not able to receive mails from contact us form on my shopify page
To whom it may concern, I am in the process of setting up my own shopify store and I am using Zoho mail as my provider. The setup went smoothly and I am able to both send and receive emails through my email address "contact(at)onfoa.com". However, I recently
Version History is wiped
Ginseng Mistwallow <tmgk.fox@gmail.com> 12:18 AM (3 minutes ago) to support I lOSt ALL MY DATA ! My phone while writing from the app suddenly died of a power failure. So booting up myphone, my version history is still there, but it load on the phone.
[HELP] Not auto reflected pricebook rate to items when creating a sales order by api
Hi, When I created a sales order by API with the pricebook_id parameter, the created sales order items were not reflected prices by the price book. The requested URL is like https://books.zoho.com/api/v3/salesorders?organization_id=XXXXX with POST. JSON
Incoming Chat Notification
We have increased our incoming chat wait time to exceed the default 120 seconds. However after the 120 seconds the chat notification tone will stop even if nobody has picked up the chat. Is there a way we can increase the chat notification tone to match what we have set.
Edit Draft KB Article = Permissions Error
I have a user (manager, support administrator access with all KB options selected in the profile) who is getting a permissions error when editing his own article. The article is in draft status and we do not have any reviewers for this category. I'm out
Browser extension auto logon not working on some pages e.g. Amazon AWS
Chrome browser extension auto logon red Z icon appears on https://signin.aws.amazon.com/ but it doesn't work when I click on Fill action. Nothing happens. I tried saving the password with URL https://aws.amazon.com/ and https://signin.aws.amazon.com/ but neither work. I've noticed same problem happening on sign-in pages of other websites too.
Chrome Extension freezing up
I have my Chrome browser extension updated to the new version. I am unable to type in my master password because it freezes up after a few characters. I tried uninstalling and reinstalling the extension. Any ideas?
Can't open vault in Chrome extension
I'm using the Vault extension (v1.84) for Chrome (89.0.4389.90) on a MacBook (OS is Big Sur) and I'm unable to open the vault. I need to enter my master password but when I click in the field the keyboard doesn't respond. As soon as I click into another
Mobile Apps not automatically logging calls
Hello, Most of our users report problems regarding auto-logging not working. They use the mobile apps for Zoho CRM on iOS and Android, and both don't show the popup that says 'do you want to log this call?'. I've checked if the phone numbers are correctly inserted in the CRM and also re-installed the app on there devices. Is there something else I have to check why calls aren't recognized or is this a reported bug? Best regards, Maik
Push to GSTN (India) not working
Hi all, I am on Zoho books 1 year free plan. I am trying to file GST via Push to GSTN feature. Every time I try it, it asks to enable API access from GST portal. The API is enabled for 30 days access but Zoho Books is never able to access the API. The
Chrome Extension not working
Hello, The recent Zoho Share Chrome extension stop working in the most recent version of Google Chrome 91. The share page doen't appears to the user at all. The console shows this error: Failed to set the 'cookie' property on 'Document': The document
Paste non-ascii text from some apps on Mac
Hi, When I paste cyrillic text (and other non-ascii letters) from some applications (Telegram for instance) to Notebook app on Mac OS X, I get question marks instead of the original characters. Please see the screenshots. Is it possible to fix that? P.S.
Cold Call Cycle in Zoho CRM - Marking Tasks as Complete
Hey everyone, I'm trying to set up an SDR call system in our Zoho CRM. I've just created a blueprint where all our SDR call cycles will process through. We're currently using Phoneburner as our dialing integration. When I'm assigning leads I'd like to
POP3 authentification filelure
hi, since a few weeks for the address robert@.... I have a problem with: authentication error. This applies only to this account on the zoho website and in the mail for OS. The account on android devices does not extinguish the problem. request for
Cannot get the Payment Surcharge Option in Zoho Books Sales Order
We are syncing data from CS-Cart to Zoho Books. We are in a situation where we are unable to sync a COD Surcharge option under Sales Order. CS-Cart is having the Surcharge option as shown in the attachment but unfortunately in Zoho Books->Sales ORder
Login error on LG Lollipop model
A login error is occurring in the LG Lollipop model. The synchronization operation did not proceed first. And after logout or erasing the data, can't log in again. The same problem is occurring in LG Gpro2 and G2.
Older FB messages are shown as null
Hi, When i logged in to zoho social, I couldn't see the older messages. It shown NULL
Unable to process your request on Send document for signature API
I'm trying to send document for signature using API here's the json data that i send for the request : { requests: { actions: [ { verify_recipient: false, action_type: "SIGN", private_notes: "Please get back to us for further queries", signing_order: 0,
Need migration status I requested Evernote conversion in late April - sent support request two weeks ago
Hello Zoho, I requested Evernote conversion in late April 2021 (about the 25th) and I followed other support threads here where people were wondering what was taking a long time. Many responses said to request support directly, so I sent a support request
Synchronistation impossible
Bonjour Impossible de me déconnecter sur android car synchonisation en cours permanente Comment faire ? Cordialement
Next Page