Text files become zip files in Zoho Notebook, and file name is replaced by number.
Hi, I would like to once again hilight a huge problem in Zoho Notebook: When adding files to Notebook, Notebook sometimes changes the file type to a zip file, and replaces the file name with a long number. Example: I use 2 mobile phones simultaneously.
Can receive but not send emails - just changed website hosting to WordPress
Our website developer is moving our website and changed the hosting. Since then we can receive but not send emails, and Zoho is showing that our DKIM is not configured. I've tried adding the TXT for DKIM to WordPress but still cannot send email. Any ideas?
Zoho Campaign generated emails go to SPAM
All my Zoho Campaign generated emails go to the recipient's SPAM folder. Research indicates this is and has been a Zoho Campaigns issue posted for 7+ years. What progress has been made to advance a higher email receipt success rate and overall Zoho
every email sent to hotmail or outlook go to spam folder
Hello, I recently checked that, when I send a campaign I have users from gmail, yahoo, hotmail outlook, etc... To gmail and others everything is fine my email is delivered in their inbox, but when is sent to a hotmail outlook, always go to spam first I thought It was becouse of the images and html design, but then I tried sending plain text messages I mean anything of images and html, but the mail ends in spam folder of my hotmail subscribers. what can be the problem, does not matter what messages
SPF VALUE
how to recover my SPF VALUE? Accidentally I skip to set up it on my domain provider. I need to recover it.
KEY-VALUE - Can not execute "get"
I created a new Mail Filter with "specific function" and use the "default" code (For a new empty template) i.e. this: messageDetails = zoho.mail.getMessage(mail_messageId); mailContent = messageDetails.get("CONTENT"); fromAddress = messageDetails.get("FROM");
Zoho Mail Client is crashing when printing emails
The Zoho mail client is crashing whenever I try to print an email out. I've attached the log file.
Linking an Image in a CRM Template Not Working
I set up a CRM template using HTML import from Campaigns. When it's being sent in CRM, the header image will need a different link each time. However, when I highlight the image and try to add a link, it gives an error that text needs to be added. There
Zoho Assist will not allow me to access remote computers
I am unable to access remote computers. Tried from two different computers. Most are unattended but one is a new ticket. PLEASE HELP!!!
share button greyed out
Hi - I am trying to share notes with other registered account holders. I open the note and click on the profile logo and add their email and go to click share but the share button greyed out and will not work. Please help. Thanks
Search not finding articles in the Help Centre
Whenever I use the search function in the Help Centre or even the Insert Article as Link in the article editing window, the search does not always find valid articles even when I know for certain that those articles exist. Even when I put in a keyword
SSL handshake error in Android spp
I get it now every time so cannot lig in.
The page for Tax Preferences in the ZohoCommerce API documentation shows the wrong path
Hello, Please review the page for Get Tax Preferences in the ZohoCommerce API found here: https://www.zoho.com/commerce/api/get-tax-preferences.html The REST path as presented is: The corrected link is: get https://commerce.zoho.com/store/api/v1/settings/taxpreferences
Using a Macro as a Function Called From Cell to Populate a Cell Value
I'm trying to populate individual cells with function calls to a macro similar to how one would use a regular function to populate a cell. My function is: Public Function getHours(item As String,high As Number) As Double Sheets("Work Items").Select
New Time Log drop down not displaying
Now when entering New Time Log and selecting start/end hours, it does not display the complete number; only the leading number (0 or 1). See attached screen shot. Is this a bug, due to an update, or what? I've used it successfully for months in the
Outgoing emails to customers went to spam
We got big trouble with our company email that 4/6 contacts report that our mail went to spam. 1 customer even didn't receive our email. We tried to fix this problem configuring DKIM but some of our replied emails still went to customers' spam box. Does
Zoho work place and zoho writer loading issues
Hi, Many times we are facing Zoho workplace and Zoho writer loading issues. We can't able to work efficiently due to this kind of problems. Although internet connectivity good but Zoho gets struggling. So, please address these issues and rectify them
Purchase Price Currency Change
Hello Team, We are unable to change the currency of purchase price in items. We import material in Euros and USD and sell in INR. It is impossible to create a PO with the purchase price in INR as it causes a mismatch. Request your help on this matte
Create CRM Meeting from acuity scheduling with Zoho Flow - exception for Startdate
Hi @all, my problem: I want to create a Meeting in ZOHO CRM when an appointment is scheduled in 3rd-party service „acuity scheduling“. Payload of acuity contains startdate in ISO-Format e.g. 2009-06-30T18:30:00+02:00. In CreateModuleEntry within Zoho
Zoho Flow - Hubspot CRM connection
Hi - has anyone set up a connection between Zoho Flow and Hubspot CRM? I have set up a Flow which polls for updates to Deals in Hubspot and - depending on certain conditions - creates an account and contact in Zoho CRM from information in Hubspot.
Demora para receber e-mails
Olá, está demorando muito para receber meus e-mails na caixa de entrada. O que pode ser?
Incoming emails not working
My domain "tres60.co" is not receiving emails. We noted this is been going on for the last 4 hours. i've searched through the notifications here and on Twitter but seemsi'm the only one affected and Zoho has no "easy acces" to support
Delay in Promotion Approvals
Hi , Why is there a delay in the approval of the campaigns recently . I had campaign up and its more than 30 mins pending of approvals. Thats an event confirmation and has to be on time.. I face this issues more in the recent times.. Sort it out
Candidate Rating
Hi, I have tried to be very patient with the changes to candidate rating. The way it is now is useless to me. Every time you add a note or make some change to a candidate it asks for another rating which involves numerous clicks to get the job done then it changes the gold star to grayed out. It is a total time waster and very frustrating. I would like to go back to the hot candidate star settings. It was a lot easier to use and look up candidates and needed less clicking so did not waste your time.
Assist very slow to connect to remote PCs
Using Unattended Access. Assist is slow to connect to remote computer and many times will not connect at all.
Remove my subscription of Zoho services from Auto renew
How can I check if my subscription to the zoho service is set on auto renew. I would like to remove it from auto renew mode
Zoho One is not loading in any of my browsers
Hello, I am experiencing a troubleshoot in my Zoho One account. Currently using Chrome and it does load very very slowly and even not loading at all, neither Zoho CRM, Forms, Sprints... I have tried in other two browsers: Firefox and Safari and delete
Zoho People-Zoho Workdrive Integration in Zoho flow
Hello, I am trying to write a flow to integrate zoho people and zoho workdrive. The goal is that when a file is uploaded to zoho people, the same file is then uploaded to a specific folder in Zoho Workdrive. I have been trying to get this done but it
My customers mail is still inactive
We recently downgraded the mail plan from upgrade. Currently have 11 users and they are inactive Except 2 user mails and 2 user to be created. how do we solve this problem?
A session already exists with a different user, sign-out from the existing session and refresh to continue Error on new user confirmation
created a new user, email was generated for them to respond to, they get this A session already exists with a different user, sign-out from the existing session and refresh to continue Error on new user confirmation How can I get them successfully
automatic reply mail is not sent all time (is not sent twice a month)
automatic reply mail is not sent all time. (It is not sent about twice a month) But the answer is 「completed 」 on the zoho administrater page. I don`t know the reason, answers which email was not sent have not common point.
The mail which sent to customer was been Garbled characters
The mail which sent to customer was been Garbled characters. Whet`s happen? If you have some idea, please help me.
Adding multi-select lookup for Accounts in Contacts
Hi I would like to keep track of the previous employers a contact has been with. Ideally it would be a multi-select lookup in the Contacts module selecting from the Accounts module. The problem is, I don't see this option in Zoho CRM Enterprise Edition?
Our mail lands in the recipients SPAM
We have started to get problems with our outgoing mail. when we send to our customers our mail lands in their spam. is there something we can do about this?
Email text not rendering with correct charset (cyrillic)
There is a problem with rendering cyrillic characters in both the e-mail subject and e-mail body. In the case of the subject I get multiple question marks and the body of the e-mail gets characters like this: Ñ ÐµÑ Ñ . I have tested it with 3 other emails i.e. Gmail, Outlook, etc. but do not get the same problem. Can you please look into it and suggest a course of action that will solve the issue. Thank you!
Error on link Zoho Mail to Outlook IMAP
Recently some errors happened on my IMAP of Zoho mail to MS Outlook: 1. it suddenly closed the mail when I was replying an email to a certain time, all my drafted content lost... 2. when I send an email with attachment but the receiver got the mail without
Current user API (users?type=CurrentUser) returns 403
We are using Zohocrm api v2 for getting currently logged in user. It works fine most of the account. But we are getting 403 for one of the user account. URL https://www.zohoapis.com/crm/v2/users?type=CurrentUser HEADERS {Authorization=Zoho-oauthtoken 1000.786ecda99xxxx} Response {"code":"NO_PERMISSION","details":{"permissions":["Crm_Implied_Api_Access"]},"message":"permission denied","status":"error"} Response Code 403 Note: From the same
Website insecure when using Zoho Marketinghub
Hello, I've been using MarketingHub for a simple pop-up (for now, just that) but when i have the snippet active on my websibe i get an insecure message from Google Chrome: If i remove MarketingHub Snnipet from my website the error disappears, so its really a problem with Marketinghub. the image says: "The connection its not totally safe" "The atackers may see the images you are seeing in this site and deceive you by changing them". How can i make this warning disappear? Thanks
Condition using ${NOTEMPTY} in a field not working
I'm trying to use the condition custom field is not empty (${NOTEMPTY}) in a workflow rule to send an email, but the rule doesn't work.
All shared iCal events show up a month early
I am trying to share my calendar with Google calendar via iCal feed link and all of my events show up a month early there. RRULE seems to be set for month before. That imports it with a previous months day. See below: BEGIN:VEVENT SUMMARY:Igor's birthday DESCRIPTION: DTSTART;VALUE=DATE:20180625 DTEND;VALUE=DATE:20180626 LOCATION: IMPORTANT:0 STATUS:CONFIRMED COMMENT: UID:b507852743@facebook.com TRANSP:TRANSPARENT PRIORITY:5 CREATED:20170809T005523Z LAST-MODIFIED:20170809T005523Z DTSTAMP:20200525T091241Z
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