Loading zoho mail
Recently started using zoho for my startup. The mail often takes forever to load which is pretty annoying. I have to refresh it again and again. is that normal?
Clipper problems
When you save text from google chrome (Version 89.0.4389.90) in mac os (10.11.6), each time the same folder is substituted for saving. But this folder is not my default folder! Every time you have to choose the right folder. It should be?
No Customer Service?
Have contacted "customer support" via email twice in almost two weeks now. Only response to date is autoresponder to take care of me "ASAP" Has anybody ever heard back from Zoho via email method? I had heard so many great things.
E-mail while on a computer
When I log into my Zoho Mail on computer, I can't check my inbox. My mail is stuck on an e-mail draft. I can't close the e-mail draft or do anything. I can send e-mails from my phone though. I am not sure what to do.
Criar regras de preenchimento ou auto preenchimento no ZOHO CRM e ZOHO SITE
Olá, pessoal do Site Suport e CRM Suport Precisamos de suporte para saber como criar uma regra ou preenchimento automático em um campo de nosso site com um link com o ZOHO CRM. Aqui no Brasil, para cadastrar um novo prospecto ou empresa, é necessário
View Credit Card Expiration Date or date it was added.
When a client adds their credit card with a newer expiration date it is entered as a new CC. There is NO way of knowing which is the updated credit card because all you can see is the last 4 #'s. WHY won't Zoho allow the expiration date to show along
Getting Error -4016
Hello I am trying to create and invoice in zohobooks via api I am getting Error code - 4016 Message - please select an item Code "item_id"= "1156676000001650000","product_type"= "SERVICES","hsn_or_sac"= "998315","name"= "HOSTING", "description"= "500GB,
E-mail não anexa arquivos nem baixa arquivos
Boa Tarde. Estou com problemas para fazer download de arquivos, o e-mail não faz, e ele não esta anexandor arquivos para enviar no e-mail. contato@distribuidoraalvorada.com.br
Links in text only emails are not clickable (new problem last 2 hours).
Started very recently, last couple hours, text only emails coming in are not getting clickable links. Very annoying have to copy and paste. Example the link at the bottom should be clickable, emails receievd 0038 GMT 21 May and before are fine, emails
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Unable to send any messages to all my contacts as mentioned on the picture below. Appreciate your help regarding this matter. Thank you.
Split Delivery Between O365 and Zoho
We would like to create split delivery between O365 and Zoho. We need to keep O365 Mx record and how to configure O365 to recieve mail to Zoho.
Marketing planner issues with goals and landing page URLs
I'm having several issues with building a marketing plan and my call with Zoho has not solved the issue. I cannot associate my email campaigns with a plan because it tells me that I have no campaigns to associate. I have several that have sent and several
Web form preventing the delivery due to a policy
I have a webform that sends email to a group alias that has gmail and zoho accounts. Only the gmail ones get the email, none of the zoho email addresses get anything. Here's the feedback from my hosting provider: As per checking, your mail server is
Journey trigger taking half an hour or more to process
I've set up a journey with the trigger set to someone being added to a list. I have an email that goes out with no delay when the contact is added to the list, but this email typically takes half an hour or more to actually get through processing and sent out. Ideally, the person would get their welcome email immediately when they join the list. Is there any way to reduce this processing time? Since the welcome email contains information that my contact needs if they don't get it right away they
Unable to activate a journey
I'm unable to activate my journey, despite having upgraded my subscription "Dormant". Usually, there would be one activate button; however, this time it doesn't show the button but shows "You can avail this feature by switching to the paid plan".
Zoho Campaigns 5 views in a module error
When I try to sync a custom view of leads from CRM to Zoho Campaigns I get the following error: Immediate sync can be initiated only for a maximum of 5 views in a module.
Smart Pop-Ups on Mobile
I am having trouble with the mobile rendering of the smart pop-ups on Safari. Is this a known issue? If so, when will this be fixed?
URGENT -Wordpress Pop up form
We are trying to set up in Marketing Hub what is currently implemented since wordpress. A call to action button that opens a subscription popup to our newsletter How to connect the popup form that we created in wordpress so that it opens in Zoho? See screenshot attached
ZMH > ZCRM sync workflow: revenue and staff fields missing
Hi I'm creating a workflow to send data from ZMH to ZCRM. It's attached to a mailing list and triggers when the lead email is not blank i.e. whenever there's any update. I've created two custom account fields in ZMH: staff and revenue. I want to map them
Mail Problem
Hello everyone, I have asked support several times, but unfortunately they couldn't help me at all. If we collect leads (GDPR activated) via Marketinghub, on the one hand normally an opt-in mail is sent and later a journey is triggered. Now to our problem: our leads do not always receive an opt-in mail or mails at all. This happens especially with large providers such as gmx.de/gmx.at or other providers. I honestly don't know what else I can do. The DNS settings have been checked and I also received
SPF records have errors.
I found a subtle error on the SPF records for zoho.com and zcsend.com zoho.com txt resolves to include:spf.zoho.com and include:spf2.zoho.com the entry spf.zoho.com resolves to: v=spf1 ip4:74.201.152.59/32 ip4:74.201.155.27/32 ip4:74.201.155.28/32 ip4:74.201.154.0/24 ip4:74.201.84.0/24 ip4:216.52.72.26/29 ~all The last entry ip4:216.52.72.26/29 has a CIDR error. The block should be 216.52.72.24.29 to match properly CIDR Same goes to spf.zcsend.net the entry 74.201.84.33/27 has the same class of CIDR
Zapier to Zoho - rate not including decimals
Hi guys, I am wondering if anyone has experienced the following: I am importing woocommerce orders into Zoho Inventory using Zapier. Every field in my Zap is working as it should *except* for my “rate” field. Despite trying the raw sales item price
CRM attachments won't accept .xlsx files
When trying to add an attachment to a Zoho CRM account, it will not accept current Excel spreadsheet files (.xlsx), which have been the default since 2007. This seems exceedingly odd.
Image size different when viewing in Gmail on mobile
Hello, When I send emails from MarketingHub, the images in the email appear correctly when viewed on Desktops and the Outlook app on mobile devices. However, when viewing the same email from the Gmail app on a mobile device, the images are MUCH larger. Is there a way to correct this issue? Please see attached image for reference.
Error 553 Relaying disallowed
I'm unable to send mails from the Zoho Mail app, an error occurs, 553 relaying disallowed. My domain (theteamcoders.com) clearly has mx records setup to Zoho's mx endpoints (shown in attachments). An image of how sending a mail fails is also provided. I'm most utterly unable to receive emails too. I recently was planning to receive an email from a university, but the mail was returned to sender saying the email did not exist.
Bug: Estimates created under projects converted into invoices experience issue with items and item header
I am using Zoho Books and I only utilise Estimates, Invoices and at times, Projects feature when we receive big enough projects which require us need to record the expenses and the revenue. I have been experiencing this issue or bug for longest time in
Bookings Application shows error after adding custom domain
Hi, I was in the process of adding a custom domain for my bookings application, bookings.ukbh.co.uk and trying figure out the cname etc but went offline. On coming back online I was no longer able to go to the application url: https://one.zoho.com/p/709698367/app/631232372/sso I suspect it may be that the process was not finished and requires some for of reset. Any help or advice would be much appreciated. Keith
Student unable to complete course due to invisible lessons
Hi Zoho Learn Support, We are trying Zoho Learn for the first time and we are encountering an issue. On the first course we made, our first student is unable to complete the course because there are 10 lessons marked "Yet to Start." However, we can't
Subject is missing from email header in Horizontal Preview
Hello, I have noticed that the Subject and Conversations icon is missing when viewing Zoho mail with the Horizontal Preview setting. Examples: Vertical Preview (Subject: "Welcome to Zoho Mail" and "Open Entire Conversation" icon are visible) Horizontal Preview (Subject: "Welcome to Zoho Mail" and "Open Entire Conversation" icon are missing) What is strange is if you inspect with Chrome, the subject "Welcome to Zoho Mail" exists in the web source, it is just not displayed for some reason Perhaps it
How do I remove devices that are offline??
This is for unattended access devices, and I'm the global admin on the account. I used to just go to the 3 dots at the end of the row in the list of devices, there was a drop-down that allowed me to remove the device from unattended access (delete it), but now those dots are gone for devices that are offline. Even on the ones that are online.. I can't figure it out! I go to settings and the closest I can seem to get is through Groups- I can "delete" a device from the group. but there's no way to
Fields not showing when creating Answer Logic
I am trying to add Answer Logic to a Likert scale question. It's the first question in the survey. I only want the 'additional comments' box to appear if the selected answer is 3 or less. But when I come to the section where I would select a field, there's
Pivot tables not updating
Does anyone else have consistent problems with pivot table data consistently being wrong or out-of-date? We have some simple forms/tables that have pivot table reports, but we constantly have to click Regenerate or Refresh and half the time that doesn't show accurate data. We've chatted with Support multiple times to no avail, so we wanted to get the community's take on this. Thanks!
Não recebo o email da Pagseguro
Olá, utilizei uma das minhas contas de email Zoho para criar um cadastro no PagSeguro, contudo o email com o link de confirmação da conta não chega no meu email Zoho (nem.ma caixa de spam, nem na lixeira e nem em outras pastas). Já entrei em contato com
DKIM doesn't want to be validated by Zoho checker
I can't seem to make Zoho validate my DKIM record even when third party tools say that it's ok. Where is the problem? My domain is emergilab.eu. Thank you for providing any clue on what's going on.
Visitors not leaving on SalesIQ!
In my SalesIQ, I show there are many more people on the site than there actually are. Many records are 2+ hours old. As soon as I send them a chat message they disappear (because this finally triggers SalesIQ to mark them as not "online"). Now I can't even send messages to clear them out: http://d.pr/i/1dSwA Help! What should I do?
No e-mail sent when user forgets password
Using an on premise setup (latest service pack). When user goes through the "forgot my password" process, everything appears to work on the web side, but the user never gets any e-mail with a reset link. When I reproduce this problem, the only log activity
Replicating a google analytics table in zoho analytics
Hi I have imported my Google Analytics and Google Ads data into Zoho, and I'm trying to replicate a table that is available in Google Analytics, but I can't see a clear way with the data pulled to attribute a transaction to a particular keyword. I have attached the table that I am trying to replicate.
Modifying Zoho Slack Integration does not modify correct project
When I was attempting to modify a project link using the Zoho Slack integration. When I modify the channel and save, it would not modify the one I had selected. It would modify the first one on the list. I had to remove all the project and slack channel
I no longer receive mail
I had my own domain setup with zoho and a custom mail adress, I did remove everything related to it on zoho since I do not want to use my domain anymore for zoho, but now I no longer receieve mail on my @zoho.com adress too, I can send mails though I
SalesInBox Email Issues
I've noticed in the last week that email that I have read and filed in SalesInBox folders, are showing back up in the inbox as not being read. I thought that I may have just forgotten, but started actually writing my tasks to make sure that I'm not mistaken.
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