Reverting changes for invalid rows
On the form validation I can check the old value of a form row and compare it to the new value. However, I can't find a way to generically revert all changes on a row to their old values. This is what I'm trying, but I can't find the right function for
Custom Domain?
I just don't find it anywhere.... followed the instructions as on this page: https://www.zoho.com/creator/help/general/zoho-creator-for-your-domain.html There is no way for me to add/edit my custom domain. Please can you clarify as I am testing the system and upgraded to paid version and still no luck.
Deal Stages UI Bug in Hebrew
By The Grace of G-d. Hi, The Deal Stages UI is buggy when the CRM is used in Hebrew. Plaese see attached screenshots. Thanks!
Unable to email a particular contact
Hi, We are having issues sending emails to one of our sales agents through Zoho CRM, can you please advise? We are able to send emails to others on our domain, and her email exists, we are able to email her from any other platform except yours. Can you
Configuring Delete Option in Zoho People
We are using the Time Tracker module within Zoho people. We do have a "Delete" option under Projects, Jobs, Time logs, etc. Anyone having access to Projects can delete Project or Jobs etc. When I raised a ticket to the Zoho support team, I got a reply
Blocked account
After using a VPN service (something I do regularly for work) I noticed by email account had been blocked due to "Suspicious login activity". I was able to unblock POP and IMAP access, but i'm currently unable to unblock SMTP access. I get an error popup: "Sorry , we are unable to process your request, please contact support@zohomail.com". I contacted support yesterday and have received no reply. I sent a follow up email today but the forum team seems to be quicker to respond, so i'm asking here
Cannot receive mail in iPhone
I am able to send an email but I am not able to receive, I get an error saying Cannot get Mail, <domain> is currently unavailable. However I can send and receive in the web application.
Updating Project Fields - Only Saves on Mouseclick (not on Exit Field)
I am almost certain this used to work differently. In a Project, in a custom Integer field, we can click into the field and enter a value, then press Tab to move to the next field. But, doing so will not actually update the value until you click somewhere
Spam directed to inbox
Dear Team, we are receiving a lot of spam emails direct to our inbox from our website forms. unable to block mails as it has different email id's, more than 400 mails a day. please help!
Zoho CRM and Zoho Writer Merge and Send Function - Not Merging
Overall Problem I needed a solution to automatically calculate and send employee payslip information stored on Zoho CRM, to each of our employees at the end of each month based on their salary, allowances and sales commissions (sales commissions - which
Desk API Errors all of a sudden
Hello, We have been using the Zoho Desk REST API for a while now. We've upgraded to OAuth already. We suddenly have started getting errors like this: {"errorCode":"INVALID_DATA","message":"The data is invalid due to validation restrictions","errors":
Ask for read receipt
Hello, I have a contact who enabled automatic "Ask for receipt" on their side for all their outgoing emails. And I communicate with that contact pretty often. It is very annoying to always click on the "read receipt" message. Is there a way or a setting
Email Not Received
Hi Zoho Team, Recently I noticed that I am not receiving e-mails from my website. I just forgot my website password and I generate a password reset link to my domain email discuss@glpad.com but I have not received it. where is the issue?? Now it is serious,
List view space is wasted
It has been automatically updated to allow you to adjust the list view spacing left and right. However, due to more space than before, the required items can no longer be displayed on one screen. I'm wondering why Zoho didn't set it to narrow the space
Emails from sendgrid stoped arriving
For some reason, I'm not getting emails from sendgrid anymore. All other emails arrive ok. Has anyone faced this issue?
I am your desperate user
we are a construction company where can I record and see the profit for each construction ??? something mate in people you have something in the expense you have something in the book where is something that connects it ???
Onboarding invite using API
i created a custom function and executed that code, it will executed successfully but invite link does not sent. so kindly anyone know this one let give the details why invite not sent and how it's working through small description. attach the screen
My admin account get inactive
Today when I tried to log in sales@ceesockets.com. I got a message saying my account is inactive. But I did nothing wrong. Please help to activate it. And please give me a acceptable reason for doing this, otherwise, I will not using your service a
Email
I have set up an email workflow to notify me when an email is opened, that works fine. However, I set one up to check for unopened and it does not work? Done the same for unreplied and it does not work. Using the same lead record for the test which
Tickects are not beign assigned to one of my agents
We recently onboarded a new agent who is not getting tickets assigned to them automatically. Please advise on how to resolve this issue
Sending email status "Processing.."
I sent an email with 625kb .zip attachment and stuck with the "Processing.." status. I've never had this problem with the same attachment as well. I tried sending test mail without attachment and it went well with no problem. Currently, I'm using 4%
Problem when choosing Folder as output settings for doc merge from Form submission
Dear community, I hope this email finds you well. Lately I have been unable to choose a folder as output setting for the final doc after a merge from a form submission. At least 2 months ago, I was able to choose the output folder. However, now when I
What happened to "Custom View" in Accounts periodic sync?
I swear the last time I set up a periodic sync from Zoho CRM with the Accounts module, the options were "All Accounts," "Custom View" and "Criteria." Now all I see is "All Accounts" and "Criteria." Am I wrong that we used to be able to sync based on a
Zoho Recruit Basic Flow Training
Hi Team, We are facing difficulties in setting up basic recruitment end to end process in Zoho recruit, Can somebody guide us in this regard. We are also looking for any paid training.
Duplication of a widget is not working "viw is not present in the workspace" message
Upon duplication of a widget this what I'm getting
Client is not receiving Invite from Zoho Social
I am trying to send an invitation to a Gmail Id, but they are not receiving the Invite. I am sending it to one of my Client in order to add them in Client member. Kindly look into this matter at the earliest. ITS URGENT!
2 Books in different countries, 1 CRM
Hello all, I'm posting in hopes of finding someone in my situation who implemented a solution to this problem. We're a company that has a HQ in Canada and the USA with staff at each location. Currently we're using Zoho CRM with territory management (for
Candidate Application Form
Here is the irony - Z Recruit on it's website says a tedious application form turns off good candidates (Here) But your own application form is exactly the same. You have given absolutely no control on the questions we can ask or not ask. Here is the
Instagram first comment posting, add hashtags to first comment?
Hi, I've had to abandon using zoho social for posting to Instagram because it doesn't allow you to simply add your hashtags to the first comment when you schedule a post. ALL other schedulers have had this feature for a long time now, why has Zoho not
Sketch Cards are missing
I have a Acer tablet and using Acer stylus for drawing Unfortunatly, I could not find drawing option or sketch cards in my zoho note book downloaded from windows store. I love this app and hope you will solve the problem .
401 Unauthorized while trying to use https://desk.zoho.com/api
Hello, I'm really struggling to get this api working with postman and so far nothing works . Let me elaborate what i'm trying to do using the api . I have went over the documentation and it got very confused , i tried getting all tickets using the info
Stuck on "Please wait, while we work our Magic!"
I have business I need to conduct, and your site isn't working. I keep getting the "Please wait, while we work our Magic!" message. All morning. I have cleaned cache, tried different browsers, different machines, different devices, logged out , logged in, no change. Just a perpetual message of " Please wait, while we work our Magic!" I have very important business I need to attend to for clients, and I cannot even get logged in to my invoicing system. VERY FRUSTRATED.
Tag bounced emails as Junk
How can we automatically tag bounced emails with a "Junk" tag
EXCLUSÃO DE E-MAIL POR ENGANO
exclui alguns e-mails indevidamente, foram nos dias 24/02, 25/02 e 26/02/2021. Podem recuperar esses e-mails? Preciso muitos das informações que estão nesses e-mails. Aguardo ajuda. Bom dia!
Can't Draw on Pictures migrated into WorkDrive
"Draw" feature in MS Photo app is greyed out when using WorkDrive. It worked perfectly when using Google Drive. What's up with that? It's very Crucial!
Remove zoho's new filters
I do not want your filters or labels!!!!!!! how do I remove zmnewsletter zmgroup zmnotification labels folders and tags????? I am currently unable to do so and they're getting in the way of my workflow and accidentally wrongly processing mail!!!!!!!!!!!!
Item fields not showing or mapping on sales orders
I have uploaded my purchases using CSV file as previous. All items show up on the PO with all fields including SKU, brand, description etc. but when I mark the PO as received all items appear in inventory but only the item name field - no SKU, description
Tenho um email corporativo no zoho e não estou recebendo os emails, só pode enviar.
Meu nome é Henryi, tenho um email corporativo no zoho: henry@gestaodesaloes.com.br e não está recebendo os emails desde o dia 25/09/2020. O domínio é registro.br. É grave por que é profissional. Não estou conseguindo resolver.
URGENT!! Emails going to recipients SPAM
Hi Zoho, I am a customer that pays for your service. I have been made aware by clients that my emails have been going to the spam folders. This is a major problem as I may have potentially missed out on a huge deal as they are not receiving my emails.
Mail Delivery Status Notification (Delay)
For several days I have received several emails with the following: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 25 Feb
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