Email is not working
Good Day, I am Victor Napoleon from VNS RCM Technologies, our Zoho email has not been working for the past two days. Kindly do the needful as soon as possible. Thank you. UserId : 662909442
Set up POP account error: "[AUTH] Username and password not accepted."
I am trying to link my zoho mail to my personal gmail account; have followed instructions in this link: https://help.zoho.com/portal/en/kb/crm/integrations/zoho/zoho-mail/articles/gmail-crm-integration#Configure_Zoho_Mail_Add-on However, the error message
MS Exchange's MAPI and Zoho CRM's IMAP email sync limitations
We're using MS Exchange to manage our emails and syncing them with Zoho CRM. Everything works fine with the IMAP standard email connection. Except that it's not possible to manage the synchronization in order to delete emails in Exchange while preserving
Create blueprint
Hi, I'm a zoho one customer. I create a survey to integred some leads on my CRM. Today I am stuck. Cannot match a field of the survey to create my blueprint. has anyone ever encountered this problem? I tried to create a pick list but it doesn't match
*URGENT* Not receiving emails
Hi. Urgent Problem! I have gone through all the domain validations and even double checked with Godaddy to make sure everything was correct in the DNS Management settings. Everything looks like it should work...but when I send an email to my address from
Unable to set up a review process for KB categories associated with multiple departments
When a KB Category is associated with more than one departments, it is impossible to set up a reviewer. Even if a reviewer is already assigned, the moment a second department is associated with a category, the reviewer option is no longer available,
Unable to receive emails (outgoing emails work fine)
Hi, I just recently signed up and the service is not working for me. I've checked all of my DNS records and everything seems to be set up correctly but my incoming emails DO NOT work. Outgoing seems to be fine. Please help. Chris
NOTHING
PRICE CHECK , PRODUCT LOT , ADDRESS NOT EXPORT IN EXCEL
IOS Apps not working - URGENT
We've got several IOS and Android app live through the app store from Creator. They've all worked fine up until the most recent version done a few days ago, the IOS app was re-codesigned and uploaded to the app store, approved by Apple and made live. This now appears with only a blank screen when a user clicks on it. Some slightly older devices seem to work fine with the newest version of the app when it's downloaded for the first time onto the device, however any devices which have previously had
Adding another line to pending Sales order
Hi We had a test organisation setup with Books and Commerce towards the end of last year (if that's relevant), which allowed us to add a line to a pending sales order that had come in from Commerce (see attachment). Now, with our live setup, we find that
Getting Special email tags in CRM
Hello, I want to get the values like page url in CRM. How could I do that can you please help me with that?
Message size exceeds capabilities of MX responsible for the recipient
Hello, I have a problem with my Zoho email address. I host my domain externally at Namecheap. When I send files to my email address I get the following error: "Message size exceeds capabilities of MX responsible for the recipient". Now the question is
no recibo correos electronicos
hola, vengo presentando problemas con mi cuenta de correo electronica, a la fecha no puedo recibir ningun mail y esto nos esta realmente perjudicando en la empresa y mas con nuestros clientes. Me sale este mensaje: Los correos electrónicos de su dominio ingrafperu.com no
Mail Failures
Hi all, I am having difficulties. I am a local Neighbourhood watch co-ordinator and I tried to send a group mail to my neighbours today and all were rejected. Each rejection was accompanied by the following comment. XXX Family on 25/02/2021 09:12
No email notifications when contact is a "noreply"
Hello, we receive automated tickets from technical systems that send with a "noreply" address. It is OK that they do not receive any notifications. Unfortunately, Zoho Desk turns off all mail notifications if the contact has a "noreply" email address.
Web Clipper Extension not on Chrome menu bar
I installed the Web Clipper extension for Chrome and it's in the list of Chrome Extensions but I don't see it anywhere on the menu bar so I can't use it.
Zoho Workdrive hogging CPU resources / not working like Google Drive FileStream
Hello, I recently migrated all our company files over the Zoho Workdrive. I have installed the Windows version of Truesync onto my Dell XPS 13. Since then, my CPU usage has been extremely high and when I check Task Manager I can see that Workdrive is
Cannot access mail via iPhone mail app
While I can send and receive emails via the ZOHO mobile app, I cannot access my mail using the iPhone mail app. Attached are the screen shots showing the settings used (based on the ZOHO site instructions). The final screen shot indicates that I do not
Recibir correos
Desde ayer no estoy recibiendo correos en mi bandeja de entrada. Cual es la razón? Gracias
Mail ending up in spam
A lot of my e-mails are ending up in the recipients' Spam folder. I've already checked my DNS. Can you help me out?
Zoho Books - Last Payment Date field can show old payments in Zoho Analytics.
Zoho Books support provided me with guidance as to how the "Last Payment Date" field is generated in Zoho Analytics. I consider it a bug, Zoho does not. In short, the last payment date does not mean the most recent payment you have received but rather
Webform does not work if the user uses a personal email
Hi, we are just testing the webform for our new website and the form creayes a record and triggers the auto reply if I use a company email, but does not work if I enter my gmail email address. The form is submitted, the Thank you page is triggered but
Zoho One, recruit and CRM sync
We have just migrated to Zoho One and were reassured that there would be no disruption to service, that we could continue accessing apps as we were pre migration. Unfortunately, this doesn't appear to be the case. I no longer have clients in recruit,
Help with DNS configurations in ZOHO mail
Firstly, I already contacted Bluehost but they said to contact Zoho. I am trying to set up multiple email accounts on my external domain, tristangeiger.com, to work with ZOHO mail. So far, the main email address that I created with ZOHO right after setting
Adding products to quotes / sales orders quirk in the new Zoho CRM UI 2021
I must have missed the memo or something, but as an admin, I didn't know there was going to be a facelift to Zoho CRM. Anyway, I actually like it! aside from wanting to know in advance of these types of changes, a user reported funky behavior. When
Windows 10 PC native mail app - not syncing and duplicates sent email
Issue: I've tidied my emails, but this doesn't seem to be reflected at Zoho's end. I now have different emails online and on my laptop. I also find that sending emails from my laptop creates two copies, which just clogs up space for everyone. Background:
I cannot change a certain channel logo :(
I currently cannot replace the image in the screenshot below. An error comes up: "Unable to process your request". The above is a screenshot of the developer tools showing the response to the image upload request. What should I do??? Cheers, Aline
Website layout issue in
I'm using a 48" monitor while having 150% Scaling and 3840 x 2160 resolution. I'm having many issues with the Zoho Desk website. Some of them are: Many elements seem to not appear unless I zoom the browsers to 140% or %175 Tooltips are all misplaced some
ZoHo Docs document deleted
I had a file that was my only document I had here and it was deleted. I'm not sure what happened or why but I don't remember deleting it. Was Zoho updated recently because that is the only thing I can think of. I know I probably won't be able to get the file back but I was just asking if it was possible. If it helps the car had a bunch of vehicle makes and models.
Iframe incompatible with wordpress
<iframe srcdoc="<div id='zf-widget-root-id'></div> <script type='text/javascript' src='https://css.zohostatic.com/books/zfwidgets/assets/js/zf-widget.js'></script> <script> var pricingTableComponentOptions = { id: 'zf-widget-root-id', product_id: '2-320c20b8938ab42d4bd3638ed5f68af9f94d3f998cf9700a8076ef6c79b9c2efd4348db3a334376c58bcad6fd428a6fd1dbfeec6502bd09348bf2deb26f7ad42', template: 'elegant', most_popular_plan: '', is_group_by_frequency: true, group_options: [ { frequency: 'Quarterly',
I cant use my xyz domain
I've tried to use my non-free domain ipl-clases.xyz but I get this message: "This operation has been restricted. Contact support-as@zohocorp.com for more details" Please help me
During Editing - Freezing while typing or updating any fields
Hi so we have a user who has a complain that everytime any Opp or Account etc is under edit mode and she tries to update any field it freezes for a good 10-15 seconds before the cursor starts to blink or you are able to start typing, the same thing continues
Disabling two step verification
My roommate and I both have Zoho Mail setup and he would like to turn off having to get a security code on his phone to sign into the web portal. I went searching for the setting to disable it and could not find it. Please walk us through disabling OTP.
Freenom - Domain
Hello, I would connect my domain (severmail.ga) to ZOHO! Thanks, Tin
Why is only one photo getting posted to Instagram?
It used to be that when I uploaded 4 photos to Zoho social, they would all get posted to Instagram - now posts are only ever showing one photo.
New Zoho Recruit UI input controls are tedious and not user friendly
Hi Zoho Team, The new UI on Zoho Recruit looks fine and might be an improvement if it weren’t for the control that is used for the form fields. For every modification, one must find the Edit icon somewhere far to the right, then type on the left, then
Can't add Application
Hi, I can't seems to able add new pre-built application from the gallery. Please advise. Thanks.
ZOHO.COM is CRAWLING - excruciatingly slow Feb 11th 2020
I am having trouble connecting to ANYTHING in the Zoho.com domain - even this discussion board. What is going on??? I have a business to run
"Please specify a valid card." error when creating subscription
When i try to create a subscription using API, with starting date in past, i get following error: Request: POST /subscriptions [ "customer_id" => "xxxxxxx" "plan" => array:1 [ "plan_code" => "xxxxx" ] "starts_at" => "2020-12-06" ] Response:
Null Value in Lookup field
I have setup filters in my lookup fields so that only districts and local level government's (LLG's) of a particular province will show when clicked but I keep getting the null value in front of the LLG lookup field. You'll find a screen shot attached
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